Operating instructions

276 ICX (International), issued March/1999 ICX-35-700
Chapter 7. SLT Features Section 700 - Operation
Call Transfer
CPC-96, CPC-288, and CPC-576 All Versions
Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)
Supervised Transfer
When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
To supervise the transfer of a call to an outside number:
Unsupervised Transfer
When completing an unsupervised transfer the transferring party hangs up before the third party
answers.
Action Result
1. While on a call, hookflash to place the call on hold. Intercom dial tone
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset.
Action Result
1. While on a call, hookflash to place the call on hold. Intercom dial tone
2. Enter trunk access code.
3. Dial the number to which the call is to be transferred.
4. When the call is answered, inform the third party of the
transfer.
5. Complete the transfer by replacing the handset.