Operating instructions

270 ICX (International), issued March/1999 ICX-35-700
Chapter 7. SLT Features Section 700 - Operation
Floating Hold (Retrieve Only)
Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system.
Floating Hold is most commonly used by the attendant group when they are unable to locate the
desired party. If the desired party does not answer his/her phone, the attendant places the caller on
Floating Hold and asks over the paging system that the desired party dial *9XXX to retrieve the held
call.
Note: Single Line Telephone (SLT) positions are not able to place a call on Floating Hold. However,
an SLT can retrieve a call on floating.
Operation
To retrieve a call from Floating Hold:
Hardware Requirements
•N/A
Considerations
• The number of floating hold orbits available may very depending on the Station Park/Floating
Hold Pickup setting (FF1-0-02-0025). The station park pickup access code can set to *9
(default). The “*9” access code operates as follows:
Exclusive Hold
With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used
to hold trunk calls and extension calls.
Operation
To place a call on Exclusive Hold:
Action Result
1. Lift the handset.
2. Enter
*9
followed by the Floating Hold Orbit number (
001
-
576
[CPC-288/CPC-576],
01-96
[CPC-96] or
001-099
[CPC-288/CPC-576] or
01-09
[CPC-96]) (See consider-
ations below.)
System Size Virtual Line Number and Operation
96
01-09 Floating Hold pick up
10-96: Station Park Hold pick up purpose
Above 96
001-099 Floating Hold pick up
100-576: Station Park Hold pick up purpose
Action Result
1. While on a call, hookflash. Intercom dial tone