Operating Instructions Smart Handheld EB-3901 Operating Instructions Tablet Computer Model No. FZ-E1 series Thank you for purchasing a Panasonic product. Please read this document carefully before using the product and keep this document in a safe place for future reference. For detailed information about this product, refer to the Reference Manual, which is available by flicking the Start screen to the left, then tapping [Online Manual] in the App list. (Download required.
Table of Contents Introduction.............................................................. 3 Safety precautions ......................................................... 3 Regulatory information................................................. 12 Handling cautions ........................................................ 22 Trademark and license information ............................. 26 Terms and illustrations in this document ..................... 27 Disclaimers ........................................
Introduction Safety precautions Safety precautions To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions. Explanation of symbol word panels The following symbol word panels are used to classify and describe the level of hazard, injury, and property damage caused when the denotation is disregarded and improper use is performed.
WARNING When using the product for extended periods, do not expose your skin to the product or AC adaptor for a prolonged period. Generated heat can cause low-temperature burns. Do not disassemble, repair, or modify the product. These may cause electric shock or fire. Do not insert foreign objects into the product. This may cause the battery to short circuit or overheat, which may result in fire or electric shock. Do not allow conductive metallic materials to touch the expansion bus connector.
Do not touch the product or cables during lightning storms if the product is connected to an AC adaptor. There is a remote chance of electric shock. Close the headset jack cover and interface cover when using the product near water or other liquids, and in areas with a high concentration of moisture, steam, dust, oily vapors, etc. Foreign material that enters the product may cause fire or electric shock.
Do not leave any water droplets on the product. Water droplets may cause the DC input jack, micro USB port, or headset jack to short circuit. Do not puncture the product with a sharp object. This may cause overheating or fire. Do not turn the volume up too loud when using headphones. Listening at high volumes for extended periods may result in loss of hearing. Do not operate the product while walking, driving, riding a bicycle, etc.
Do not do anything that may damage the AC cord, the AC plug, or the AC adaptor. Do not damage or modify the cord, place it near hot tools, bend, twist, or pull it forcefully, place heavy objects on it, or bundle it tightly. Continuing to use a damaged cord may result in fire, short circuit, or electric shock. Do not expose the AC cord, AC adaptor, or the battery to water or other liquids.
Do not place the product on an unstable surface. The product may drop, resulting in injury. Take a 10–15 minute break every hour when using the product. Using the product continuously for extended periods may cause strain injuries and may have detrimental health effects on your eyes, hands, or other parts of your body. Do not look directly at the flash or point it at another person's eyes. This may damage the eyes or cause temporary loss of eyesight which could result in an accident.
Do not stack the product. If balance is lost, the product may fall over or drop, resulting in an injury. For models with an optional barcode reader: Do not look directly at the white beam for an extended period or point the barcode reader at another person's eyes. This may damage the eyes. Hold the plug when unplugging the AC plug. Pulling on the cord may damage the cord, resulting in a fire or electric shock. Do not move this product while the AC plug is connected.
When in low-temperature environments, dry off the product if it becomes wet. If the product becomes wet in temperatures of 0 °C (32 °F) or below, freeze damage may occur. Confirm the safety and security of software before downloading or installing it on the product. Installing malware or viruses can cause malfunction and the disclosure of any private information stored in the product, or may cause excessive sound volume. Turn off the product before removing the SIM card or SD card.
Do not use the battery if it becomes noticeably damaged or deformed. Electrolyte leakage, overheating, smoke, rupture, or fire may result. Do not short the positive (+) and negative (–) contacts. Do not carry the battery around or store it together with necklaces, hairpins, etc. Overheating, fire, or rupture may result. Do not throw the battery into a fire or expose it to excessive heat. Overheating, fire, or rupture may result. Keep the battery away from extreme heat, such as fire and direct sunlight.
If electrolyte from the battery comes into contact with the eyes, skin, or clothing, rinse it off thoroughly. Electrolyte may cause blindness if it comes into contact with the eyes. If contact occurs, flush the eyes with clean water and seek medical advice. If the battery smells or leaks electrolyte, keep the battery away from fire. Overheating, fire, or rupture may result. Do not place the battery in microwave ovens or pressurized containers.
are encouraged to ask for authorization to use this product prior to turning on the product. Information to the user We are not responsible for any radio or television interference caused by unauthorized modification of this product. The correction of interference caused by such unauthorized modification will be the responsibility of the user.
Hearing aids • Some digital wireless products may interfere with some hearing aids. In the event of such interference, consult the manufacturer of your hearing aid to discuss alternatives. Other medical devices • If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Driving • Give full attention to driving. Driving safely is your first responsibility. • Pull off the road and park before placing or answering a call. It is unsafe to operate the product while driving. • Check the laws and regulations in the areas where you drive, and always obey them. • Only qualified personnel should install the product in a vehicle. Check regularly that the product is securely mounted in your vehicle and operating properly.
Volume • Do not turn the volume up too loud when using headphones. Exposure to excessive sound pressure levels for extended periods may cause hearing damage. Additionally, being unable to hear sounds in your environment may lead to accidents. Laser device caution (for models with an optional barcode reader) CAUTION! THIS PRODUCT UTILIZES A LASER. USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Labeling and device location Barcode reader Intended use • This product is not intended for use as, or as part of, nuclear equipment/systems, air traffic control equipment/systems, aircraft cockpit equipment/systems*1, medical devices or accessories*2, life-support systems or other equipment/devices/systems that are involved with ensuring human life or safety. Panasonic will not be responsible for any liability resulting from the use of this product arising out of the foregoing uses.
equipment, devices or systems that are involved with ensuring human life or safety. Panasonic cannot be held responsible in any way for any damages or loss resulting from the use of this unit in these types of equipment, devices or systems, etc. This product has been designed so as to minimize shock to the LCD, the leakage of liquid (e.g., water) on to the buttons, etc., but no warranty is provided against such trouble.
FCC caution To assure continued FCC emission limit compliance, use only shielded interface cables when connecting to computer or peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This product complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This product may not cause harmful interference, and 2.
And when worn on the body in a holder or carry case, is listed below: FCC ID Highest value (W/kg) ACJFZE1B 0.530 ACJFZE1A 0.964 For body-worn operation, this product has been tested and meets FCC RF exposure guidelines when used with a Panasonic accessory designated for this product and when used with an accessory that contains no metal and that positions the mobile device a minimum of 1.0 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
The wireless telephone industry has developed ratings for some of their mobile devices, to assist hearing device users in finding mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating on their box or label located on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss.
hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or mobile retailer. Responsible party Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102 Support contact: http://www.panasonic.com/contactinfo Disposal USA Only: Disposal may be regulated in your community due to environmental considerations. For disposal or recycling information, please visit Panasonic website: http://www.panasonic.
• The unit will become warm during use or while charging. This is not a malfunction. While taking usage conditions and safety into consideration, if the unit becomes hot, the unit may stop certain functions or restart. This is not a malfunction. • If the product’s operating system is upgraded, product functions and operating procedures may change and certain apps may not function any longer. • It is illegal in many areas to record a call without permission.
• Store the battery in environments with an ambient temperature of -20 °C to 35 °C (-4 °F to 95 °F). If the battery is stored in other environments, battery performance and battery life may be reduced. • If battery charging is not completed after the specified charging time has passed, remove the battery from the unit. The battery protection device may be damaged. • Do not touch the terminals of the battery. Failure to observe this may cause poor contact.
Extreme environments • The product’s internal heater, if enabled (page 51), will activate in order to warm the product when its temperature is -12 °C (10.4 °F) or colder. Protecting your data • To prevent accidental loss of data, we recommend that you keep a separate record of any important data that you store in the product, SIM card, and SD card.
Trademark and license information Trademark and license information Trademarks • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Panasonic Corporation is under license. • microSDXC Logo is a trademark of SD-3C, LLC. • The N-Mark logo is a trademark or registered trademark of NFC Forum. • Wi-Fi, the Wi-Fi logo, the Wi-Fi CERTIFIED logo and Wi-Fi CERTIFIED are trademarks or registered trademarks of Wi-Fi Alliance.
• This product is protected by certain intellectual property rights of Microsoft Corporation and third parties. Use or distribution of such technology outside of this products is prohibited without a license from Microsoft or an authorized Microsoft subsidiary and third parties. Terms and illustrations in this document Terms and illustrations in this document • Panasonic Corporation and/or its affiliates are referred to collectively as “we” or “Panasonic”.
Disclaimers Disclaimers Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of this product. This product can download, store, forward, and receive additional content, such as applications, ringtones, contact information, and media files. The use of such content may be restricted or prohibited by the rights of third parties, including but not limited to restriction under applicable copyright laws.
Getting Started Confirming the included items Confirming the included items The following items are included. If any items are missing, please contact your technical support representative. – Main unit ×1 – Battery ×1 – Battery cover ×1 – Operating Instructions (this document) ×1*1 *1 Please read the separate Windows Embedded 8.1 Handheld Software License Terms before using this product.
Description of parts Description of parts Front view b 1 2 3 c d e f 4 5 i 6 g h 7 j 8 9 k 0 8 a 5 A Indicator Orange, lit: Battery is charging Green, lit: Battery charging is complete Red, lit: Battery level is 10 % or less of a full charge 30
B Ambient light sensor, proximity sensor The ambient light sensor automatically adjusts the screen brightness. The proximity sensor prevents accidental operations on the touch panel during phone calls. C Earpiece D Front camera E Microphone F NFC antenna (internal) When using an NFC card or other NFC device, touch the card/ device to this area of the unit. G Display Can also be operated while using gloves (glove touch mode). H Speaker I Back button Press to return to the previous screen.
Rear view The battery cover and battery are omitted in this illustration. 8 1 2 9 3 0 4 a b 5 c 6 7 A Microphone B Flash Can be used when taking pictures. Also lights if you open the battery cover while the unit is turned on. C Rear camera D Card access cover E Cover latch F Cover latch lock switch G Expansion bus connector Used when connecting an optional cradle or other future expansion options.
H I J K GPS antenna (internal) Wi-Fi, Bluetooth antenna (internal) Volume buttons Side button *1 Used when using the barcode reader (certain models only). L Cradle rail Used when connecting the unit to an optional cradle. M Cellular antenna (internal) *1 The registered function can be changed. See the Reference Manual. Opening and closing the headset jack cover Pull the top edge of the cover (i.e., the edge closest to the front of the unit) to open the cover.
Opening and closing the interface cover Opening and closing the interface cover Opening the interface cover 1. Unlock the cover by sliding the switch away from . 2. Open the cover by pulling the top edge of the cover (i.e., the edge closest to the top of the unit) away from the unit. 2. Lock the cover by sliding the switch toward . If the red area inside the switch is visible, the cover is not properly locked. Closing the interface cover 1. Close the cover firmly.
Removing the battery cover Removing the battery cover 1. Unlock the cover latch by sliding the switch (circled in the illustration) away from (A), and then open the cover latch by sliding it toward (B). A B 2. While holding the bottom corners of the battery cover (circled in the illustration), lift the battery cover (A) and then remove the cover (B).
Attaching the battery cover Attaching the battery cover 1. Insert the tabs on the battery cover into the corresponding slots in the battery chamber (A), and then lower the battery cover into place (B). • The edge of the battery cover with two tabs (circled in the illustration) should face the bottom of the unit. A B 2. Press down firmly on the outside edges of the battery cover to seal it closed. • Start in the middle of the cover and work your way down to the bottom, pressing in the areas shown.
3. Make sure that the battery cover is properly sealed. • Two red lines are painted on the inside edges of the battery cover. If the red lines (circled in the illustration) are visible from the side of the unit after the battery cover is closed, the cover is not properly sealed. Example: left side of unit Properly sealed Not properly sealed 4. Close the cover latch (A) and lock it (B) by sliding the switch (circled in the illustration) toward .
Installing SIM cards (certain models only) Installing SIM cards (certain models only) You can install up to two SIM cards. 1. Remove the battery cover (page 35) and battery if necessary. • To remove the battery, lift the battery by pulling on the yellow tab and then remove the battery. 2. Open the card access cover. 3. Insert the SIM card into the desired micro SIM card slot. • Install only micro SIM cards. Do not attempt to install full-size SIM cards.
Note • See the Reference Manual (flick the Start screen to the left, and then tap [Online Manual] in the App list) for information on selecting the active SIM card slot and the preferred mobile network mode. Installing an SD card Installing an SD card 1. Remove the battery cover (page 35) and battery if necessary. • To remove the battery, lift the battery by pulling on the yellow tab and then remove the battery. 2. Open the card access cover. 3. Insert the SD card into the SD card slot.
Installing the battery Installing the battery 1. Remove the battery cover (page 35) if necessary. 2. Insert the terminal end of the battery into the battery chamber. • Insert the battery so that the battery label and the yellow tab are facing up, and that the terminals on the battery line up with the terminals inside the battery chamber. 3. Lower the battery into the battery chamber. • To remove the battery, lift the battery by pulling on the yellow tab and then remove the battery.
Note • When connecting a USB cable, note the shape of the micro USB plug and the micro USB port. Do not attempt to connect the USB cable upside down. • Remove any dust or water droplets from plugs before connecting them. Do not use excessive force when inserting plugs or insert them at an angle. • If the installed battery fails the unit's battery authentication test, the battery cannot be charged. • The battery cannot be charged while the unit is turned off.
Turning the unit off 1. Press and hold until [slide down to power off] is displayed. 2. Tap the screen and slide your finger down. Turning the screen on and off • To turn the screen off Press . • To turn the screen on 1. Press or . • The lock screen is displayed. 2. Flick the lock screen upwards. Configuring the unit for the first time The first time you turn the unit on, you will be prompted to configure different settings. Follow the on-screen instructions and configure each item as needed.
Start screen App list • Tap any letter on the App list to jump to that letter's section. Using the status bar The status icons displayed on the status bar at the top of the screen indicate the current status of the device. • See the Reference Manual for an explanation of the icons. Status bar Using the action center Detailed information about incoming calls, text messages, and app update information is displayed in the action center.
displayed apps. Tap [ALL SETTINGS] to switch to the [Settings] app. Basic operations Basic operations Adjusting the volume 1. Press [+] or [-] of the Volume button. • The volume bar is displayed at the top of the screen. (It disappears after several seconds.) Volume bar 2. Press [+] or [-] to set the volume at an appropriate level. • The volume level is displayed on the left side of the volume bar.
the app bar to display explanations for each icon, the operation menu, and so on. Using the context menu Some items have context menus. The context menu is similar to the right click menu on a computer. Context menus can be opened by tapping and holding an item. To close the menu, tap any place outside of the menu. Displaying the App switcher When multiple apps are active, press and hold (back button) to display the App switcher. Flick between the screens and tap one to switch to that screen.
Troubleshooting If you experience any trouble while using the unit, refer to the information in this section for troubleshooting. See the Reference Manual (flick the Start screen to the left, and then tap [Online Manual] in the App list) for additional troubleshooting information. Starting up The unit does not turn on. • To turn the unit on, press and hold (power button) until the unit briefly vibrates. • The battery may have become completely discharged. Charge the battery. • The unit may be too hot.
Nothing appears on the screen. • The screen may have turned off to save power. Press (power button) or (start button). • Charge the battery. • Install the battery correctly. • Replace the battery with a fully-charged one. • The screen is too dark. See “The screen is too dark.” (page 48). Other startup problems • Disconnect and remove all peripheral devices. Shutting down The unit does not turn off. • It may take one or two minutes for the unit to turn off. This is not a malfunction.
The screen is too dark. • The [Automatically adjust] setting reduced the brightness according to the ambient brightness. Manually adjust the screen brightness. 1. Flick the Start screen to the left, and then in the App list, tap [Settings] → [brightness]. 2. Turn off the [Automatically adjust] switch. 3. Tap [Level] and select the desired brightness level. • The [Minimum limit brightness] setting was turned on. Turn the setting off. 1.
The indicator does not light during charging. Battery charging ends quickly, or the battery cannot be charged at all. • The AC adaptor cable or USB cable is not connected properly. Confirm all connections, remove the AC adaptor cable or USB cable, and then insert it again. Make sure the AC adaptor plug or micro USB plug is inserted fully into the unit. • There may be debris lodged in the battery charge terminals. Remove the battery and remove any debris found. • Replace the battery with a new one.
The screen freezes and no operations can be performed. • Press and hold (power button) and [-] of the Volume button for at least 10 seconds to restart the unit, and then try again.
Appendix Replacing the battery Replacing the battery Place the unit on a flat, stable surface such as a table when replacing the battery. 1. Turn off the unit (page 42). 2. Remove the battery cover (page 35). 3. Lift the battery by pulling on the yellow tab, and then remove the battery. 4. Install the replacement battery (page 40). 5. Attach the battery cover (page 36).
Factory data reset Factory data reset CAUTION • The following procedure resets all settings and erases any data you have stored in the unit. Back up important data before performing this procedure. 1. Flick the Start screen to the left, and then in the App list, tap [Settings] → [about]. 2. Tap [reset your phone] → [Yes]. • The unit restarts when the factory data reset is complete. Specifications Specifications Typical unit specifications and certain options are described below.
Wi-Fi IEEE802.11 a/b/g/n/ac Qualcomm® WCN3680 Data transfer rate IEEE 802.11a: up to 54 Mbps IEEE 802.11b: up to 11 Mbps IEEE 802.11g: up to 54 Mbps IEEE 802.11n: • HT20: up to 72.2 Mbps • HT40: up to 150 Mbps IEEE 802.11ac: • VHT20: up to 86.6 Mbps • VHT40: up to 200 Mbps • VHT80: up to 433 Mbps Standards supported IEEE 802.11a / IEEE 802.11b / IEEE 802.11g / IEEE 802.11n / IEEE 802.11ac Transmission method OFDM system, DSSS system Wireless channels used IEEE 802.11a / IEEE 802.11n (5 GHz) / IEEE 802.
Bluetooth Version 4.0, Class 1 Transmission method FHSS system Wireless channels used 1 - 79 ch (Low energy: 0 - 39 ch) RF frequency band 2400-2483.5 MHz (including guard bands) Mobile networking LTE, HSPA+, UMTS, EDGE, GPRS, CDMA (certain models 1x, EVDO Rev.A only) SIM card slot micro SIM card slot ×2 Sound Speaker Loud volume speaker (mono) ×2 Microphone Internal microphone ×3 Security technology ARM® TrustZone® (built-in) Camera Front 1.
Sensors Ambient light sensor, digital compass, gyro sensor, acceleration sensor, proximity sensor NFC Type A, B, Felica compatible Card slots SD memory card micro SDXC card slot ×1*2 Magnetic stripe reader (optional) Via gadget interface Interfaces USB 2.0 port ×1*3, gadget interface, headset ×1, cradle interface ×1 Touchscreen 10-point capacitive touchscreen with glove touch mode and rain sensing touch mode*4 Power supply Battery AC adaptor (optional) CF-AA6373A (60 W)*5 Battery Li-ion 3.
Operating environment*14 Temperature -20 °C to 60 °C (-4 °F to 140 °F) Humidity 30 % to 80 % RH Storage environment Temperature -30 °C to 70 °C (-22 °F to 158 °F) Humidity 30 % to 90 % RH Operating system*15 Windows Embedded 8.1 Handheld Water and dust resistance IP65, IP68 Specifications are subject to change without notice.
*10 When the battery is fully charged (or not being charged) and the unit is off. *11 Rated power consumption *12 Average weight. Actual weight may vary by unit configuration. *13 For models without an optional barcode reader. Weight for models with an optional barcode reader is 435 g (0.96 lb). *14 Do not expose the skin to this product when using the product in a hot or cold environment. When using the product in hot or cold environments, some peripherals may not perform properly.
Accessories Accessories Product name Model number AC Adaptor CF-AA6373A Car Adaptor CF-AAV1601AW Battery Pack FZ-VZSUX100J Cradle FZ-VEBX111U Holster FZ-VSTX111U 58
Limited warranty Limited warranty Limited warranty for U.S.A. Panasonic System Communications Company of North America (PSCNA) Computer Products - Worldwide Warranties Section 1: Limited Warranty - Hardware PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or refurbished parts, free of charge in the Global Panasonic approved location for the period specified below from the date of original purchase in the event of a defect in materials or workmanship.
Optional: Extended Warranty Program (PC) If this coverage is purchased, the serial numbered unit is entitled to the same warranty coverage as the original warranty, for a period determined at the time of the extended warranty purchase. In this case the battery is not included in the extended warranty coverage; a separate coverage program is available for the battery. The cost of labor, parts, and shipping are included in the price of the Extended Warranty Program.
Readers, Barcode Scanners, and Fingerprint Readers: 3 years or the warranty period of the unit in which it is installed provided the installation was performed by Panasonic or an Authorized Integrator.
• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with product use instructions • Failures due to service by anyone other than a Panasonic Authorized Service Provider • Failures caused by improper installation of options or accessories or due to installation by any company other than Panasonic or a Panasonic Autho
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Two Riverfront Plaza, Newark, NJ 07102, USA © Panasonic System Networks Co., Ltd.
