Operating Instructions

11.3 Interface messages
Display Cause & Solution
"CONNECT ERROR"
• IP address of the server or network configuration is incorrect. Consult your
network administrator.
• The server is down. Consult your network administrator.
"DATA ERROR"
• The cable between the unit and the computer is not connected correctly. Check
the connections (page 28, page 33).
• IP address of the server or network configuration is incorrect. Consult your
network administrator.
• Your computer may not have enough memory. Change to a lower resolution for
scanning and try again.
• The email server configuration requires authentication. Check the configuration
of the email server.
• SMB folder is read only. Consult your network administrator.
"LOGIN ERROR"
• Login name or password of the server is incorrect or you do not have
permission to login to the server. Consult your network administrator.
"NAME ERROR"
• The server name is incorrect. Consult your network administrator.
• The server is down. Consult your network administrator to activate the server.
"OFFLINE"
• The cable between the unit and the computer is not connected correctly. Check
the connections (page 28, page 33).
• Check that the computer is turned ON.
"PATH ERROR"
• The path of FTP server or SMB folder is incorrect. Consult your network
administrator.
"PC ACCESS ERROR"
• Check that the computer is turned ON.
• The Multi-Function Station's scan application is not running correctly on the
computer. Restart your computer and try again.
• If your computer is busy, close other applications.
• Your firewall software is blocking the LAN connection. Disable the firewall
software or change the firewall settings to allow the unit access to your
computer.
"PC FAIL OR BUSY"
• The cable between the unit and the computer is not connected correctly. Check
the connections (page 28, page 33).
• The computer has some kind of problem. (Example: Make sure that the
computer is turned on.)
• The Multi-Function Station's scan application is not running correctly on the
computer. Restart your computer and try again.
11.3 Interface messages
154 Operating Instructions