Operating Instructions User Authentication

Chapter 2 Using Machine

If the authentication fails, one of the following messages may appear.

Message Explanation

Authentication Failed The login failed.

Check your user ID and password.

Check whether the Date and Time is set properly.

Logon attempts exceeded The system has been locked because the permitted number of

time set in the Lockout Time setting. (see page 19)

Connection Failed Unable to connect to the authentication server. Please contact

the system administrator.

Protocol Error Unable to connect to the authentication server. Please contact

the system administrator.

Server not Found Unable to locate the authentication server.

Check whether the DNS Domain Name is set properly

(see page 14).

Check whether the Internet Parameters are set properly.

TCP/IP Address

TCP/IP Subnet Mask

TCP/IP Default Gateway

DNS Server Addresses

NOTE

Authentication is cancelled if no operation is performed on the machine within a certain period

of time after authentication is completed. The system administrator can specify the ID Timeout

Period. See "ID Timeout Setting" on page 16 for details, " Auto Reset Time Setting " on page 17

for details.

The system administrator can specify whether authentication is required independently for each

function (copying, faxing, scanning, and printing).See "Authentication Setting" on page 12 for

details.