Digital Colour Imaging Systems Operating Instructions
Table Of Contents
- Operating Instructions
- Conventions
- Table of Contents
- Getting To Know Your Machine
- Basic Fax Transmission
- Fax Transmission Procedure
- Entering a Destination
- Transmission with Destination Monitoring
- Talking to the Remote Party Before Transmission
- Setting Original Quality
- Setting the Original Size
- Transmitting 2-Sided Originals
- Verification Stamp
- Transmitting a Document Stored in Memory
- Job Build and SADF
- Direct Transmission
- Verifying Communication Status
- Rotated Transmission
- Batch Transmission
- Getting an Outside Line Using PIN Code Access
- Using Program Keys
- Cancelling a Communication
- Dial Prefix
- Convenient Fax Features
- Fax Reception
- Internet Fax
- What is Internet Fax?
- What Internet Fax Can Do
- Tips for Internet Fax
- Preparing to Use Internet Fax
- Sending an Email Procedure
- Entering an Email Address
- Using Cc, Bcc and From
- Setting a File Type and a File Name
- Emailing an A3-Sized Document
- Setting Message Delivery Notice (MDN)
- When Email Transmission Fails
- Using a Completion Notice
- Receiving an Email
- Receiving an Email on a Computer
- Inbound Routing
- Using the Relay Feature
- Relayed Transmission from Internet Fax
- Relayed Transmission from PC
- Result of Relayed Transmission
- Useful Terms to Remember
- Handling Communication Reservation Files
- Program Destinations/Program Keys
- Reading Reports/Lists
- Solving Problems
- Appendix
210
Chapter 9 Solving Problems
Chapter 9
Solving Problems
Tips for Solving Problems
If you encounter the problems, please check following items.
Problem Symptom Action Refer to
While
sending
A document does not feed, or
multiple pages are fed at the
same time.
• Check that the document does not have
staples or clips attached to it and that it is not
smeared or broken.
• Check if the document is loaded properly.
Does not stamp. Verify the settings of the Function Parameters
“04 Stamp (HOME)” (Fax/Email Settings > Fax
Parameters) and “28 Stamp at Memory XMT”.
Operating
Instructions (For
Function
Parameters)
The verification stamp image
appears too light.
Replace the verification stamp. Replacing the
Verification
Stamp (See page
220)
Vertical lines appear in a
transmitted document.
Make a copy on this machine and check the
image quality. If the copy is OK, notify the
receiving station at fault.
If there are any problems with the copy, clean
the document scanning surface area.
Document is transmitted as
blank paper.
• Check if the document is loaded properly.
• Make a copy on this machine and check
image quality. If the copy is OK, notify the
receiving station at fault.
If there are any problems with the copy, clean
the document scanning surface area.
Document is misfeeding. 1. Remove the jammed document according to
the error code displayed on the Touch Panel
Display.
2. The machine cannot send overlong
document. Confirm the document length
according to the guidelines shown below.
• Document length exceeds 2 meters in “Std”
and “Fine” mode.
• Document length exceeds 1.38 meters in
“S-Fine” and “600dpi” mode.
Operating
Instructions (For
Basic Operations)