User Guide

Troubleshooting
113
Troubleshooting
Documents Not Printing Correctly
Problem Possible Cause / Solution(s)
Characters are not printed in the correct positions or the
characters near the edges of the page are missing.
• Check and specify the paper size and orientation
settings in the printer driver to coincide with the
application.
• The characters are outside the printing area of the
machine.
Incorrect font type. • Check whether the selected font is installed on the
PC.
• Select "Use Printer TrueType fonts" on the Font tab
of the Printer Driver Properties dialog box.
Printing stops in the middle of the run. • Check whether there is a Network problem.
Although print data is transferred to your machine, it
does not print.
• Make sure the printer is online.
• Make sure the machine is not in the Shutdown
Mode. Press ENERGY SAVER key to return to
standby mode. See the Operating Instructions for
Copier & Network Scanner for details.
• Make sure the USB printer cable is connected
properly.
• Restore the power if the ON LINE LED is Off even if
the USB printer cable is connected.