Operating Instructions

Troubleshooting
VQT3C13
112
Troubleshooting guide
No sound.
Distorted sound.
¾ Check the connections or amplifier’s settings.
(> 10, 106)
¾ Select the audio with “Multi Audio”. (> 29, 50)
¾ To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(> 99)
Cannot switch audio.
¾ You cannot switch the audio if “Digital Audio
Output” is set to “Bitstream” (> 97)
The remote control doesn’t work.
¾ The remote control and main unit are using
different codes. Change the code on the remote
control.
¾ Software (firmware) is updating when “UPD /”
is displaying on the unit’s display. Wait until the
update is completed. (> 104)
¾ The HOLD function is activated. (> 105)
The unit is on but cannot be operated.
¾ Drive has not been selected properly.
Cannot tune channels.
¾ Check the connections.
Startup is slow.
¾ Startup takes time in the following situations:
–A disc is inserted.
–The clock is not set.
–Immediately after a power failure or the AC mains
lead is connected.
–When the unit is connected with an HDMI cable.
–When the BD-J application is executing.
–When the “Power Save in Standby” is activated.
(> 101)
Cannot record.
Cannot copy.
¾ Some broadcasts are copyright protected.
¾ You cannot record to the disc by pressing the
[¥ REC] on the remote control or timer recording.
¾ The disc is protected with “DVD Management” or
“Blu-ray Disc Management”. (> 88)
¾ Some programmes on digital broadcast channels
are copy-restricted and the number of times you
can copy in DR, HG, HX, HE, HL, HM mode is
assigned by the broadcaster
¾ [DVD-R] [DVD-RW] [+R] [+RW] Since it will copy to
HDD temporarily, copying is not possible if there is
insufficient available capacity on the HDD.
Delete unnecessary titles on the HDD (> 52)
¾ You cannot copy on finalised discs.
¾ [DVD-R] [DVD-RW] [+R] [+RW] Copying or editing may
not be possible on these discs after ejecting and
loading the disc or turning the unit
on/off for approximately 30 times after being
copied to.
¾ Discs recorded on equipment other than this unit
may not be able to be recorded to.
¾ This unit cannot copy NTSC signals to discs that
already have PAL signal recordings.
Play of discs recorded with both PAL and NTSC on
another unit is not guaranteed.
Cannot record from external equipment.
¾ Check that the connection and input channel is
correct. (> 11)
Timer recording does not work properly.
¾ Refer to “Notes on timer recording” (> 42)
A part or whole of a recorded title has been
lost.
¾ If there is a power failure or the AC mains lead is
disconnected from the household mains socket
while recording or editing, the title may be lost or
the HDD/disc may become unusable.
We cannot offer any guarantee regarding lost
programmes or discs.
An unusually loud sound is coming from the
rotating disc.
¾ If you want copy to perform more quietly, select
“Normal ( Silent )” in “BD / DVD Speed for High
Speed Copy”. (> 95)
Sound
Operation
Unit’s display
Press and hold [OK] and the
indicated number button at
the same time for more than
5 seconds. (> 102)
Recording, timer recording and
copying
DMRBWT800&700EB-VQT3C13_eng.book 112 ページ ２０１１年３月２４日 木曜日 午後２時４４分