Operating Instructions

Troubleshooting
VQT3C13
111
Screen size is wrong.
¾ Check the “TV Aspect” or “Aspect for 4:3 Video”.
(> 98)
¾ Adjust the aspect ratio setting on TV. Refer to your
TV’s operating instructions.
¾ If the 16:9 aspect ratio image is output to a 4:3 TV
and the image will be stretched vertically, set “TV
Aspect” to “4:3”. (> 98)
¾ Check “Aspect for Recording” before recording or
file conversion. (> 95)
¾ If you connect to 4:3 TV, set “HDMI Video Format”
to “576p/480p”. (> 99)
Pictures do not appear with the HD quality
although HD setting was made.
¾ The pictures are output with 576p/480p depending
on the programme.
The screen changes automatically.
¾ If there is no operation for 5 minutes or more, the
displayed screen switches to the other states
automatically (only when the “Screen Saver” is set
to “On”). (> 98)
There is a lot of image lag when playing
video.
¾ Set “HD optimizer” in the Picture menu to “Off”.
(> 87)
¾ Set “Audio Delay”. (> 97)
The images from this unit do not appear on
the TV.
The picture is distorted during play, or video
will not play correctly.
¾ Check the connection and the TV’s input settings.
¾ An incorrect resolution is selected in “HDMI Video
Format”. Reset the setting as follows:
1 While the unit is on, press and hold [OK], the
yellow button and the blue button on the remote
control at the same time for more than
5 seconds.
–“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [Í/I] on the main unit until “04 PRG”
is displayed on the unit’s display.
3 Press and hold [OK] on the remote control or
[< OPEN/CLOSE] on the main unit for at least
3 seconds.
Set the item again. (> 99)
–When Dolby Digital Plus, Dolby TrueHD, and
DTS-HD audio are not output in bitstream,
select “Yes” in “Default Settings” and make
proper settings. (> 103)
¾ The unit’s “TV System” setting differs from the TV
system used by the disc now playing. While
stopped, keep pressing [∫] (STOP) and
[< OPEN/CLOSE] on the main unit for 5 or more
seconds. The system switches from PAL to NTSC
or vice versa. (> 98)
¾ Picture may not be seen when more than 4
devices are connected with HDMI cables.
Reduce the number of connected devices.
¾ The picture may be distorted or a black screen
may appear between scenes recorded with
different aspect ratios.
¾ DVD-R DL and +R DL discs have two writable
layers on one side. Video and audio may
momentarily cut out when the unit is switching
layers.
¾ Set “Deep Colour Output” or “Contents Type Flag”
to “Off”. (> 99)
3D video is not output correctly.
¾ Check the settings on this unit and the TV. (> 51)
¾ When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video is
not output. (> 106)
¾ When the amplifier/receiver which is connected
between this unit and a TV is off, 3D video is not
output. (> 106)
¾ Discs that have recorded titles with Side by side
(2 screen structure) and that can be enjoyed in 3D
are played back in accordance with the settings of
the TV.
¾ When “HDMI Audio Output” is set to “Off”, 3D
video may not be output correctly. (> 99)
TV reception is not displayed.
¾ Broadcast signals are output from this unit’s RF
OUT terminal. Select “On” in “RF OUT ( Aerial
Signal )”. (> 102)
TV screen and video
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