Operating Instructions

Troubleshooting
VQT3C13
110
Troubleshooting guide
Before requesting service, make the following
checks. If the problem still persists, consult your
dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (> 104)
∫ The unit doesn’t work.
One of the unit’s safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit to
standby.
≥If the unit doesn’t switch to standby, press
[Í/I] on the main unit for about 3 seconds. The
unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead, wait
one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If the
unit still cannot be operated, consult the dealer.
∫ Cannot eject a disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], the
yellow button and the blue button on the remote
control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control
or [Í/I] on the main unit until “06 FTO” is displayed
on the unit’s display.
3 Press [OK] on the remote control or [< OPEN/
CLOSE] on the main unit.
The unit is turned off automatically.
¾ If you connected this unit to a “HDAVI Control”
compatible TV with an HDMI cable, or connected
this unit to a Q Link-compatible TV with a fully
wired 21-pin Scart cable, this unit will be
automatically set to standby mode when the TV is
set to standby mode.
The unit does not turn on when pressing [ Í ].
¾ Linked timer recordings with external equipment is
in recording standby (“EXT-L” on the unit’s display
blinks when [Í] is pressed). Press [EXT LINK] to
cancel the recording standby.
The display is dim.
¾ Change “Unit’s Display”. (> 98)
“0:00” is flashing on the unit’s display.
¾ Set the clock. (> 102)
The time recorded on the disc and the
available time shown do not add up.
¾ [DVD-R] [+R] If you record or edit about 200 times or
more, the remaining capacity of the disc is reduced
and then recording or editing may be disabled (for
the second layer on DVD-R DL and +R DL, this
happens after about 60 times).
¾ Available disc space display may be different from
actual. Varying may be large especially when
recorded in DR mode.
The clock does not display on the unit when
switched to standby.
¾ The clock does not display when “Power Save in
Standby” is activated. Ensure “Power Save in
Standby” is set to “Off”. (> 101)
The followings do not indicate a problem with
this unit:
≥Regular disc rotating sounds or louder rotating
sounds when recording or high speed copying.
≥Poor reception due to atmospheric conditions.
≥Image disturbance during search.
≥Image disturbance when replacing 3D discs.
≥Interruptions in reception due to periodic terrestrial
broadcasting breaks.
≥When the unit is turned on or off, there may be an
unexpected sound. This does not indicate a
problem with this unit.
Power
Displays
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