DBS 576 & DBS 576HD (USA)Ver. 2.
The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication Systems Company (PTSC). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.
CONTENTS Preface................................................................................ How to Use This Manual .......................................................... What This Manual Contains ..................................................... Notation Used ........................................................................... For More Information ............................................................... 7 7 7 8 8 Understanding Your Phone .........................................
Handling Incoming Calls ................................................. Answering Calls........................................................................ Using Call Hold ........................................................................ Transferring Calls ..................................................................... Supervised Transfers............................................................. Unsupervised Transfers.........................................................
Using the Flash Feature ............................................................ Making Conference Calls ......................................................... Controlling Background Music................................................. Using Timed Reminders ........................................................... Using Caller ID ......................................................................... Caller ID Call Log.................................................................
PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS 576 or DBS 576HD. The DBS 576 and DBS 576HD are telephone systems that provides you with a powerful set of features for handling calls.
Preface • Appendix B, “Customized PSD Bin Numbers.” - Provides a table for documenting or tracking your personalized list of speed dial numbers. NOTATION USED This user guide uses the following conventions: • References to chapters and sections are enclosed in quotation marks and include the title and page number. For example: “Setting Up Flexible Function Keys” on page 22. • References to information you are to enter or dial are printed in boldface, mixed-case characters. For example: Enter 73*.
1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 9) • Small-Display Phones (page 11) • Large-Display Phones (page 15) • Using Variable Mode (page 14) • Changing the Default Display (pages 13 and 17) • Understanding Display Information (pages 13 and 18). NON-DISPLAY PHONES Non-display phones do not have a Liquid Crystal Display (LCD).
1. Understanding Your Phone Table 1. Non-display phone features 10 # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 PROG Key Used to program Flexible Function (FF) and onetouch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls. 3 CONF Key Used to establish conference calls and to check FF key and one-touch features.
1. Understanding Your Phone SMALL-DISPLAY PHONES Small-display phones have a display containing two lines of text. Table 2 on page 11 describes the features (1-22 below) that are typical of small-display phones. Figure 2.
1. Understanding Your Phone # Feature 5 Soft Keys Used to select speed dial directories or numbers. 6 PROG Key Used to program Flexible Function (FF) and onetouch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls. 7 CONF Key Used to establish conference calls and to check FF key and one-touch features. 8 One-Touch Keys Used to make outside calls or to access system features.
1. Understanding Your Phone Changing the Default Display The MODE key enables you to change the software mode of the display from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dial [PSD], or Extension directories). The END key enables you to return the display to Default Mode. While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or Extension directories.
1. Understanding Your Phone Figure 4. Messages received for small-display phone 10:40 Number of messages Wed MSG MAR 17 Carter Person that left the first message Figure 5. Reminder alarm for small-display phone 10:40 Wed Alarm Alarm time MAR 17 Alarm indicator 12:30PM Figure 6. Incoming outside call for small-display phone Incoming outside call INCM CO 113 #03 Brandy Outside line number Figure 7.
1. Understanding Your Phone 2. Press the Variable Mode Key. 3. Replace the handset or press the ON/OFF key. To use Variable Mode on a small-display phone 1. After turning Variable Mode on, the display will reflect the programmed features during an intercom call, CO dial tone, trunk call, or after dialing a busy extension. 2. Press the > or < key next to the desired feature. LARGE-DISPLAY PHONES Large-display phones are distinguished by their large-displays.
1. Understanding Your Phone Table 3. Large-display phone features 16 # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 Display Displays information about the phone’s status, menus, and dialing directories. 3 Soft Keys Used to select menus, directories, speed dial numbers, and to access call-handling features. 4 MSG Key Used for Auto-CallBack to a telephone which has left a text message or to access voice messages.
1. Understanding Your Phone # Feature Description ON/OFF Key Used to make a call without lifting the handset or to turn the speaker on and off. FLASH Key Used to end an outside call and to either restore outside dial tone or switch to external dial tone status without hanging up the receiver. 20 VOLUME Key Used to adjust level of tones, background music, ringing, receiver volume, and display contrast. 21 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming.
1. Understanding Your Phone Understanding Display Information Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below. Figure 10. Idle condition for large-display phone (display default) 10:40 Extension Wed MAR 17 Brandy 113 User name PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT Figure 11.
1. Understanding Your Phone Figure 13. Incoming outside call for large-display phone Incoming outside call INCM CO 113 #03 Brandy Outside line number PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT Figure 14. Outside call in progress for large-display phone Outside call in progress On Line 113 0’15 Brandy Call duration PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT Figure 15.
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2. Setting Up Your Phone Enter 9, then 2 to adjust the intercom ring tone. (The phone produces a tone.) 4. Press the VOLUME key. 5. Press the ON/OFF key. To adjust the display contrast of your phone Note: This task requires a display phone. 1. While the phone is idle, press the # key. 2. Press the VOLUME key several times as needed. SETTING UP FLEXIBLE FUNCTION KEYS You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers.
2. Setting Up Your Phone If . . . Then . . . **If you assign an extension number to an FF key, the FF key will light red when the extension is busy. It will light green when Do-Not-Disturb (DND) or Call Forwarding is set. In addition, you can pick up a call that is ringing or on hold at the extension by simply pressing the FF key when it is flashing. 5. Press the HOLD key. 6. Repeat steps 2-5 to program additional keys. 7. Replace the handset or press the ON/OFF key. To clear an FF key’s programming 1.
2. Setting Up Your Phone 4. Dial the phone number to be stored. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. To assign an SSD number to a one-touch key 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key to be programmed. 4. Press the AUTO key. 5. Enter the SSD bin number to be programmed. 6. Press the HOLD key. 7. Replace the handset or press the ON/OFF key.
2. Setting Up Your Phone 3. Press the one-touch key to be checked. (Programmed data appears on the display.) 4. Replace the handset or press the ON/OFF key. SETTING UP SPEED DIALING You can set up the following speed dial features using your phone’s one-touch or soft keys: • Speed dial numbers • Speed dial linking • Speed dial names. Assigning and Deleting PSD Numbers You can assign frequently called numbers (or System Speed Dial [SSD] numbers) to your phone’s one-touch or soft keys.
2. Setting Up Your Phone • You can check PSD numbers or names that have been assigned to one-touch or soft keys. For more information, see “Checking Speed Dial Numbers” on page 40. Figure 16. One-touch and soft key numbering scheme 02:28 Thu NO V 14 Langford S PROG 6 7 8 9 10 CONF 1 2 3 4 173 1 6 2 3 7 8 4 5 9 10 5 Small-display phone one-touch keys Large-display phone soft keys Table 4.
2. Setting Up Your Phone OR • Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Enter the phone number you want to be speed-dialed (maximum length = 16 characters). Remember to include the Intercom Level or MCO Code level code depending on how the system is set up. (Refer to the following table.) Table 5. Characters allowed when assigning PSD numbers To insert a . . . Enter/Press...
2. Setting Up Your Phone 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. OR • Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Press the HOLD key. 5. Replace the handset or press the ON/OFF key. Assigning SSD Numbers Note: SSD numbers require system programming.
2. Setting Up Your Phone 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. OR • Enter the Speed Dial Set/Clear code (default = 710). 3. Press the soft or one-touch key (for the PSD bin [80-99]) to be programmed. 4. Press the AUTO key. 5. Enter the SSD bin number that contains the first part of the number to be dialed. (If a pause is required, press the REDIAL key.) 6. Repeat steps 4-5 (up to 5 more times) for each remaining SSD number to be linked.
2. Setting Up Your Phone 4. Enter 0 for the Name Assignment mode. 5. Press the VOLUME key until the desired PSD bin number (80-99) is displayed. 6. Press the FLASH key to clear the current/default data. 7. (A) For a small-display phone (see Figure 17 on page 31 for an example): a. Press the appropriate one-touch key for the desired group of letters. b. Use the bottom row of FF keys to define your selection. c. Repeat steps a-b as many times as necessary to enter the desired name.
2. Setting Up Your Phone Figure 17. Name assignment example - small-display phone To enter a D: a Press the first one-touch key from the left on the bottom row. b Press the fourth FF key from the left on the bottom row. To enter an o: c Press the third one-touch key from the left on the top row. d Press the third FF key from the left on the bottom row. a-f g-l m-r y-sp s-x abcdef ghijkl mnopqr stuvwx y z : & / sp A-F G-L M-R S-X Y- - ABCDEF GHIJKL MNOPQR STUVWX YZ.
2. Setting Up Your Phone Figure 18. Name assignment example - large-display phone To enter a D: a Press the first soft key on the top left. b Press the fourth FF key from the left on the bottom row. To enter an o: c Press the third soft key from the top right. d Press the third FF key from the left on the bottom row. a 3 ABC D EF a bcdef G H IJ K L g h ijk l M N O PQ R m nopqr STU VW X s tu v w x Y Z .
2. Setting Up Your Phone To delete a name assigned to a PSD number Notes: • This task requires a display phone. • You need to know the PSD bin number for the PSD number in order to delete an assigned name. To check the bin number for a key, see “Checking Speed Dial Numbers” on page 40. 1. Pick up the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4. Enter 0 for the Name Assignment mode. 5. Press the VOLUME key until the desired PSD bin number (80-99) is displayed. 6.
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3. Placing Outside Calls To have a busy outside line call you back once it is open 1. Pick up the handset or press the ON/OFF key. 2. Attempt to access an outside line. 3. When you hear the busy tone, enter the Callback Request code (default = 3). 4. Press the ON/OFF key again and wait for the callback tone. (When the outside line is available, your phone rings and the FF key for the outside line flashes.) 5. Pick up the handset or press the ON/OFF key. 6. Dial the phone number.
3. Placing Outside Calls 3. Enter the Account Code (up to 10 digits). 4. Press the # key. 5. Dial 9 or press an FF key that is dedicated to an outside line. 6. Dial the phone number. To enter a non-verified account code during a call 1. During a call, press the AUTO key. 2. Press the # key. 3. Enter the Account Code (up to 10 digits). 4. Press the # key. Verified Account Codes Verified ID codes are required by extensions that have restrictions on placing outgoing calls (i.e.
3. Placing Outside Calls 3. Press the REDIAL key. (The phone displays and dials the last outside number dialed.) To automatically redial a busy number Note: The system will continue to redial the busy number until you hang up the phone, the called party answers the call, or a maximum of 15 redial attempts is made. 1. Pickup the handset or press the ON/OFF key. 2. Access an outside line. 3. Dial the phone number. 4. After hearing the busy tone, press the REDIAL key.
3. Placing Outside Calls To dial a speed dial number using the soft keys on a smalldisplay phone 1. Press the MODE key one time. (SSD and PSD appear on the second line of the display.) 2. Press the soft key next to SSD or PSD. (The first two speed dial entries appear on the second line of the display.) 3. Scroll through the speed dial directory until the desired speed dial entry is displayed. (To display the next two entries, press the # key. To display the previous two entries, press the * key.) 4.
3. Placing Outside Calls 1. Pick up the handset or press the ON/OFF key. 2. If necessary, access an outside line. 3. Press the AUTO key. 4. Enter the appropriate three digit speed dial bin number (PSD bins 80-99 or SSD bins 00-79 or 000-799). Checking Speed Dial Numbers After speed dial numbers have been assigned, you can check to see what number has been programmed by using soft keys or by entering the speed dial bin number. Note: The following tasks require a display phone.
3. Placing Outside Calls For the SSD directory, press the soft key to the left of the desired group of letters to display the first five speed dial entries. 3. Scroll through the speed dial directory until the desired speed dial entry is displayed. (To scroll forward in either directory, press the NEXT key. To scroll backwards in either directory, press the PREV key.) 4. Pick up the handset or press the ON/OFF key. 5. Press the CONF key. 6. Press the soft key next to the speed dial entry.
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4. HANDLING INCOMING CALLS You can handle calls that reach your phone in a variety of ways: • Answer Calls (page 43) • Use Call Hold (page 44) • Transfer Calls (page 45) • Using Call Pickup (page 47) • Using Call Park (page 49) ANSWERING CALLS You can answer various types of calls using the following procedure: To answer a call 1. Pick up the handset or press the ON/OFF key. 2. Do one of the following: To answer . . . A call ringing at someone else’s phone Do the following . . . a.
4. Handling Incoming Calls USING CALL HOLD Depending on the set up of your system, you can put one or more calls on hold and retrieve those calls using the HOLD key or a designated Floating Hold key. Notes: • The Floating Hold feature assigns a Floating Hold number (001-576) to a specific FF key. By placing a call on hold using the Floating Hold key, you can retrieve the call from any phone that has an FF key that is assigned the same Floating Hold number or by simply entering the Floating Hold number.
4. Handling Incoming Calls To retrieve a call . . . Do . . . From a different extension than the one that placed the call on hold Press the FF key that is flashing red. From Floating Hold (also known as Station Park Pick Up) a. Press the Floating Hold FF key. OR a. Enter the Floating Hold Answer code (default = *9). b. Enter the Floating Hold orbit number (001576[CPC-288/576], 10-96 [CPC-96] or 001099 [CPC-288/576] or 01-09 [CPC-96]. See the note below.
4. Handling Incoming Calls 2. Either dial the extension number or the outside line number to which the call will be transferred. 3. When the recipient answers, announce the call. 4. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming.
4. Handling Incoming Calls b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming.
4. Handling Incoming Calls To use Specified Group Pickup All Calls 1. Lift the handset or press the ON/OFF key. 2. Enter the Specified Group Pickup access code (default = 703). 3. Enter the number of the Call Pickup Group (01-72) where the call is ringing. 4. Complete the call and replace the handset or press the ON/OFF key. Extension Direct Pickup Extension Direct Pickup allows you to answer a call to another extension by dialing the number of the ringing extension. To use Extension Direct Pickup 1.
4. Handling Incoming Calls 4. Complete the call and replace the handset or press the ON/OFF key. USING CALL PARK You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. There are two ways for an extension to park a call on the DBS. One way is to park the call at the receiving extension and to retrieve the call at another extension by dialing the park answer code plus the parking extension number.
4. Handling Incoming Calls 3. If necessary, page the party that needs to retrieve the call.
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5. Communicating Within Your Office 3. Scroll through the directory until the desired extension entry is displayed. (To display the next two entries, press the # key. To display the previous two entries, press the * key.) 4. Pick up the handset or press the ON/OFF key. 5. Press the soft key next to the desired extension entry to initiate dialing. To call another extension using the soft keys on a large-display phone 1. From the Main Menu, press the soft key to the left of EXTENSION.
5. Communicating Within Your Office 5. Replace the handset or press the ON/OFF key.
5. Communicating Within Your Office USING PAGING You can make both internal and external pages and announcements. Internal pages are made via the key telephone speakers and external pages are made through the speakers of an external paging system connected to the DBS 576 or DBS 576HD system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group. You can answer a page from any extension using the Meet-Me Answer feature.
5. Communicating Within Your Office ANSWERING A PAGE WITH UNIVERSAL NIGHT ANSWER During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring external paging speakers. UNA calls can be picked up from any extension, provided the extension’s COS allows UNA answer. To answer a UNA call 1. Pick up the handset or press the ON/OFF key. 2. Enter the UNA to Page Pickup code (default = 705).
5. Communicating Within Your Office handle more than one call. The Split key must be set up by the system administrator or dealer. To speak to the announcing party 1. While on a call, press the OHVA Split key. 2. Speak with the announcing party. 3. Press the OHVA Split key to return to the original call. Transferring Calls with an Announcement Note: This feature requires system programming or a specific DBS 576 or DBS 576HD configuration, and may not be available.
5. Communicating Within Your Office 2. Do one of the following: To forward . . . All incoming calls Do . . .
5. Communicating Within Your Office To cancel call forwarding . . . For all incoming calls that ring a busy extension For all incoming calls that ring an extension that doesn’t answer Do . . . Enter the appropriate Cancel Call Forwarding - Busy code: • For your extension, enter 732 • For another extension, enter 752 Enter the appropriate Cancel Call Forwarding - No Answer code: • For your extension, enter 733 • For another extension, enter 753 3.
5. Communicating Within Your Office Also beginning with CPC Version 2.0, the busy party can reply with a text message that displays on the camping on phone. Any one of the following messages can be selected. Messages 6 to 9 and 0 have no default message text. All the messages can be changed through system programming. Table 7. Text Message Replies Message No. Message Text Message No.
5. Communicating Within Your Office 3. Remain on the line until the called party answers. To leave a text message while camp-on 1. Press the MSG key. 2. Enter the send text message number (1-9, 0). ( See Table 6 on page 58 for the send text messages.) To reply to a text message 1. Press the MSG key. 2. Enter the reply text message number (1-9, 0). ( See Table 7 on page 59 for the text message replies.) To answer a Camp-on (Call Waiting) signal 1. Do one of the following: To . . . Do . . . a.
5. Communicating Within Your Office Note: On a large-display phone, you can use the MSG key to answer callback requests. To send a Message Waiting/Callback request 1. Pick up the handset or press the ON/OFF key. 2. Dial the extension number. 3. While the phone is still ringing or when you hear the busy tone, enter the Message Wait code (default = 4). (The message lamp flashes at the called extension.) (Note: You may need to dial 1 to change to tone calling before sending the message.) 4.
5. Communicating Within Your Office ring through to your extension before being forwarded to voice mail. Permanent call forwarding is determined through system programming. To turn DND on 1. Pick up the handset or press the ON/OFF key. 2. Do one of the following To turn DND on . . . Do . . . For your extension Enter the DND Set code (default = 720). For another extension a. Enter the DND Set by Other Phone code (default = 740). b. Dial the extension number. 3.
5. Communicating Within Your Office 3. Enter the Absence Message number. (See Table 8 on page 63) 4. If desired, enter the 4-digit returning time 5. Press HOLD key. 6. Replace the handset or press the ON/OFF key. Note: Five absence messages (0-4) are supplied with the DBS. Messages 5 to 9 have no default message text. All the messages can be changed through system programming. Table 8. Absence Messages Message No. Message Text Message No.
5. Communicating Within Your Office Use the Station Lockout feature to limit use of your phone by others when you are away from your telephone. When the Station Lockout feature is in use, the Toll Restriction Service (TRS) Class of your telephone is changed. Anyone using your telephone is limited to the calling abilities defined by this Lockout TRS Class. In addition, with the appropriate COS, you can set or cancel Station Lockout for other telephones. To activate the Station Lockout feature 1.
5. Communicating Within Your Office 1. Lift the handset or press the ON/OFF key. 2. Dial the Station Lockout Security Code change code (default = 749). 3. Dial the current Walking TRS/Station Lockout security code. 4. Dial the new Walking TRS/Station Lockout security code. 5. Replace the handset or press the ON/OFF key.
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6. Using Additional Features • Using the handset mute, press the Mute FF key. • Using the microphone mute, press the MUTE key. USING OFF-HOOK MONITOR Off-Hook Monitor allows you to play a called or calling party’s voice through the speaker on your phone, even if you are using the handset. This allows a third party to hear both sides of a conversation. Note: Off-Hook Monitor does not activate your phone’s microphone. The party at the other end will hear only audio transmitted through your handset.
6. Using Additional Features USING VOICE RECOGNITION With the installation of additional hardware, you can use verbal commands to dial extensions, speed dial numbers, and access various phone features. Note: This feature requires system programming and addition hardware (VB-44224 Telephone and VM-44101 Voice Recognition Adaptor). For more information, see your system administrator or DBS 576 and DBS 576HD dealer.
6. Using Additional Features 3. Dial the number of the party you want to add to the call. 4. Press the CONF key when your call is answered. (You are connected to the called party.) 5. To add another party repeat steps 1-4. 6. For 3-party Conference Call Only: To release a conference member, press PROG + 1 to release conference member 1 or press PROG + 2 to release conference member 2, etc. Note: The conference member numbers are shown on the display. 7. To drop out of the conference call, hang up.
6. Using Additional Features To turn background music on or off 1. Pick up the handset or press the ON/OFF key. 2. Enter the Background Music code (default = *30). 3. Replace the handset or press the ON/OFF key. Note: On a large-display phone, you can turn background music on or off by pressing the BGM soft key while in the Function System menu. USING TIMED REMINDERS You can program your phone to act as an alarm clock and alert you at a designated time with an audible tone.
6. Using Additional Features The Call Log keeps a record of Caller ID calls that ring your phone. You can access this log by assigning an FF key to flash when there is a new entry in the log. When you press the key to access the log, the LED turns off. Each Call Log entry includes the following call information: • Calling number • Calling name (if provided) • Time and date • How the call was answered • How the call was routed.
6. Using Additional Features Press the right EXEC key to outdial a leading digit (usually 9) and dial the displayed caller ID number. 5. To store the displayed call log number in a personal speed dial bin, Press the PROG key, the speed dial bin number (80-90) and press the left EXEC key to dial the add digits (usually an area code) and press the HOLD key. OR Press the PROG key, the speed dial bin number (80-90), press the right EXEC key, and press the HOLD key. 6.
6. Using Additional Features 4. Press NEXT to view the next 5 calls and PREV to view the previous 5 calls. 5. To outdial the displayed call log number, Press the left soft key to outdial a leading digit (dial 9) dial add digits (usually 1 in the USA), and dial the displayed caller ID number. OR Press the right soft key to outdial a leading digit (dial 9) and dial the displayed caller ID number. 6.
6. Using Additional Features 5. Press the # key. 6. Access an outside line. 7. Dial the phone number. The Walking TRS COS will remain in effect until you hang up. USING DIRECTORY NUMBERS A Directory Number (DN) allows extension numbers to be used on a key basis. The same DN may be assigned to multiple keys on the same telephone and to keys on other telephones. When a telephone’s extension number is assigned to a key on the same telephone, it is considered a Primary Directory Number (PDN).
6. Using Additional Features Figure 19. Example Directory Number assignments for Extension 200 When a caller originates a call, the call appears on the first available PDN key. If all PDNs are unavailable, the call will select the EXT LED. When calls come in to a DN, the call appears on the first available DN key. If the call is to your PDN and no PDN key is available, the call appears on the EXT LED. Directory numbers may be assigned to FF keys 25-32. These are non-appearing keys.
6. Using Additional Features To receive a call to a directory number (PDN or NPDN) 1. If ringing, go off-hook or press the green blinking PDN or NPDN key. If not ringing, press the red blinking PDN or NPDN key. To originate a call using a non-primary directory number 1. Lift the handset or press the ON/OFF key. 2. Press the desired NPDN key. 3. If dialing an outside call, dial the outside line group access code (9, 81-84). 4. Dial the phone number or extension number.
6. Using Additional Features USING ZIP MODE The Zip mode feature (CPC version 2.5 or higher) automatically answers calls when you are operating a Key Telephone in headset mode. To enter or cancel Zip mode 1. Press the ON/OFF key. 2. Press the PROG key and dial 80. OR Press the ZIP key. 3. Press the ON/OFF key.
Appendix A. Dial Code List This appendix summarizes the most commonly used dial codes. Additional features may be programmed as described in Section 700 - Feature Operation. The table includes the following information: • Function - Lists the name of the function or feature • Fixed Dial Code - This dial code is hard-coded and cannot be changed. • Flexible Dial Code - This dial code can be used as a default or it can be customized.
Appendix A Function Fixed Dial Code (REDIAL + ) Flexible Dial Code Call Forward (All Calls): Cancel from another ext. *11 751 Call Forward (All/Busy/No Answer/DND): Clear (Prior to Ver 2.0) Call Forward (All/Busy/No Answer/DND and Absence Message): Clear (Ver 2.0 and higher) *21 7** Call Forward (Busy): Set 72 + extension number 722 + extension number Call Forward (Busy): Cancel *15 732 + extension number Call Forward (Busy): Set from another ext.
Appendix A Function Fixed Dial Code (REDIAL + ) Flexible Dial Code Day1/Night Toggle (Prior to Ver 2.0) Day 1/Day 2/Night Toggle (Ver 2.0. and higher) *25 760 Day2 *26 761 Direct Call Pick-Up 73 + extension number 704 DND: Set/Cancel *18 720 Extension Call Extension number N/A Extension Directory Name Assignment *41 Recall/Flash Key *39 Floating Hold: Answer Call Park Pickup (Ver 2.
Appendix A Function Fixed Dial Code (REDIAL + ) Tone/Voice Switch *54 Transfer Key *37 Variable Mode *61 Voice Mail Transfer Key 1 74 + Extension Number Voice Mail Transfer Key 2 75 + Extension Number Walking TRS Key *72 Flexible Dial Code Customized Dial Code N/A Note: The following feature keys were added with version 2.0 Station Lockout Set (Own Ext.) *#01 746 Station Lockout Set (Other Ext.) *#02 747 Station Lockout Cancel (Other Ext.
Appendix B. Customized PSD Bin Numbers This appendix contains a table for documenting the Personal Speed Dial (PSD) numbers that you assign to PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 10.
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