Operating instructions

14
Devices connected to the USB 2.0 ports
do not operate.
Turn off the computer, disconnect it from the cradle, and
then reconnect it to the cradle and turn it on again.
Power can be turned on, however, Win-
dows does not start up normally.
Disconnect peripheral devices, such as a USB memory.
If disconnecting the peripheral devices can start up Win-
dows, the problem may be with the peripheral devices.
Contact the manufacturer of such devices.
The computer does not resume (return)
from sleep (
Windows 7
) / standby
(
Windows XP
) or hibernation.
Make sure the AC adaptor is connected to the DC-IN jack of
the cradle, and turn the computer on.
The computer does not power off (Win-
dows does not shut down).
If a peripheral is connected, disconnect it, and then shut
down.
If it is possible to shut down when the peripheral is discon-
nected, then there may be a problem with the peripheral.
Contact the manufacturer of such devices.
Nothing is displayed or the display does
not appear properly on the external dis-
play connected to the HDMI terminal.
The HDMI compatible display does not support the HDMI
connection on the computer.
When the HDMI compatible display does not support the
HDMI connection on the computer, the screen may appear
blurry, or the output destination may not be switched by the
display driver.
<Only for model with CD/DVD Drive>
The computer does not recognize the
drive.
Restart the computer.
Power off the computer, then remove and connect the com-
puter again.
Cannot access to the disc. Is the disc loaded on the tray correctly?
Cannot play disc or read data from it. Is the disc bent, scratched, or dirty?
An error may occur if, after the tray has been closed or op-
eration has been resumed from the (
Windows 7
) sleep /
(
Windows XP
) standby or hibernation, the drive is accessed
before the hard disk drive indicator
goes off. Also, an error
may occur if the drive is accessed by the application soft-
ware automatically. In this case, remove the disc, reinsert it,
and try again. (
page 11)
“Roxio Creator LJB” does not work prop-
erly
Is writing software other than “Roxio Creator LJB” installed?
Uninstall the writing software other than “Roxio Creator
LJB.”
Windows XP
Be sure to disable writing to CDs/DVDs.
Right-click [(x:)]
*1
in [start] - [My Computer], click [Properties]
- [Recording], then remove the check mark for [Enable CD
recording on this drive].
(Remove the check mark for [Enable CD recording on this
drive] every time a new user is added.)
*1
“x” is the drive letter. You can change the letter to suit your
preference.
Troubleshooting