Operating Instructions Network Camera Recorder Model No. BB-HNP11CE Please read this manual before using and save this manual for future reference.
Operating Instructions Main Features Recording or Playing Images with Audio This software records or plays images with audio from the camera*1 (see page 59). Since you can record images with audio, recorded images become impressive. For example, you can use the images with audio for training employee after you record your shop scene. This software can also record multiple cameras simultaneously. *1 Audio supported cameras are BB-HCM311, etc. See Panasonic Network Camera support website at http://panasonic.
Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for this software to work properly. Items Operating System Description Microsoft Windows XP Professional Edition Microsoft® Windows® 2000 (Service Pack 2 or later) ® ® Web Browser Internet Explorer 6.0 or later File System NTFS (NT File System) is recommended.
Operating Instructions Table of Contents 1 1.1 Included Accessories ..................................................................... 6 1.2 Important Information..................................................................... 7 1.2.1 1.2.2 Audio and Video Recording Notice ............................................................ 7 Security Cautions ...................................................................................... 7 1.3 End-User License Agreement......................
Operating Instructions 2.9 Using Camera List........................................................................ 66 2.10 Enabling or Disabling the Cameras.............................................. 68 2.11 Deleting the Registered Cameras ................................................ 69 2.12 Converting the Recorded Images ................................................ 70 2.12.1 Converting the Recorded Images to JPEG files ...................................... 70 2.13 Other Features ..
Operating Instructions 1 Product Introduction 1.1 Included Accessories The following items are provided. • • • CD-ROM ...................................................... 1 pc. Operating Instructions (This Manual) ........... 1 pc. Registration code stickers............................. 1 set (3 pcs.) Note User registration requires registration code shown on registration code stickers. Affix the stickers to the case, the front or the back of Operating.
Operating Instructions 1.2 Important Information 1.2.1 Audio and Video Recording Notice PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This software should be used only in compliance with all applicable federal, state and local statutes. 1.2.2 Security Cautions When using this software, take appropriate measures to avoid the following security breaches.
Operating Instructions 1.3 End-User License Agreement THIS IS A LEGAL AGREEMENT BETWEEN YOU AND PANASONIC COMMUNICATIONS CO., LTD. ("PANASONIC") WITH RESPECT TO THE PANASONIC NETWORK CAMERA RECORDER, RETAIL VERSION SOFTWARE ("SOFTWARE"). CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO INSTALLING THE SOFTWARE. THE SOFTWARE INCLUDES A PROGRAM LICENSED UNDER THE GNU LESSER GENERAL PUBLIC LICENSE ("LGPL PROGRAM").
Operating Instructions expressly provided in this Agreement. You may not export the SOFTWARE in contravention of any applicable U.S. or foreign export laws and regulations. 4. TERM: This license is effective until terminated. You may terminate this Agreement at any time by destroying the SOFTWARE and related documentation and all copies thereof. This license will be terminated if you fail to comply with any term or condition of this Agreement.
Operating Instructions 7. U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND: The SOFTWARE and related documentation are "commercial item", as that is defined at FAR 2.101, consisting of "commercial computer software" and "commercial computer software documentation", as such terms are used in FAR 12.212 and DFARS 227.7202. Consistent with FAR 12.212 or DFARS 227.7202, as applicable, the Software and related documentation are licensed to U.S.
Operating Instructions 1.4 Looking at Installation Procedure You must perform the following steps to use this software. Read the End-User License Agreement (see page 8). You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (see page 12). Perform the license registration (see page 21). Perform the license registration to use this software.
Operating Instructions 1.5 Installing This Software It is recommended that you create an administrator account user on your PC to securely manage recorded images. After logging in as the set user, install this software. 1. Insert the CD-ROM to the CD-ROM drive. • Installation Selection window automatically appears. Notes • • If Installation Selection window does not appear, open the CD-ROM and double-click "autorun.exe" file. Adobe® Reader® must be installed on your PC.
Operating Instructions Note If you do not log in as an administrator account user, you cannot install this software and the following windows will be displayed. Log in as an administrator. or • Installation window appears.
Operating Instructions 3. Click [Next>]. • License Agreement window appears. 4. Check [I Agree] and click [Next>]. • Choose Destination Location window appears. Notes • • 14 To securely manage recorded images, selecting [Just me] is recommended. [Everyone] means users having an administrator account.
Operating Instructions • • • Click [Browse...] to change the destination folder. The destination must have more than 200 MB free capacity. If you click [Disk Cost...], installable drives, each drive disk size and free capacity are displayed. 5. Select the destination folder, and click [Next>]. • Installation Confirmation window is displayed.
Operating Instructions 6. Click [Next>]. 16 • This software starts installation. • After the installation, Installation Complete window is displayed.
Operating Instructions 7. Click [Close]. • • is displayed on the desktop. After the restart, is displayed on the system tray. lights red during recording. Notes • If the operation window is started but is displayed, this software is working. Timer recording is also working. • To close this software, right-click will be deleted from the system tray. and select [Exit].
Operating Instructions 1.5.1 Modifying or Deleting This Software To modify or delete this software, follow the steps below. 1. Insert the CD-ROM to the CD-ROM drive. • • Installation Selection window automatically appears. If Installation Selection window does not appear, double-click "setup.exe" file on the CD-ROM. 2. Click [Install Network Camera]. • If this software have been installed, the following window is displayed. 3.
Operating Instructions 1.6 Starting or Closing This Software 1.6.1 Starting This Software Double-click on the desktop to start this software. • Initial window of this software is displayed. Notes • • • These softwares cannot work at the same time. Use only a software. This software can be started from the program menus. Clicking "ncr2.exe" file at the destination also starts this software. If the license is not registered, the License Registration window is displayed.
Operating Instructions 1.6.2 Closing This Software Click [File] 20 [Exit] on the menu bar.
Operating Instructions 1.7 Performing License Registration If the license is not registered, the License Registration window is displayed. Click [Issue a license key on online registration] to register a license. Follow the steps below to register a license. 1.7.1 Registering a New License 1. Display the License Registration window. • • If the license is not registered, the License Registration window is displayed. You can also display the window by selecting [Help] [License Registration]. 2.
Operating Instructions 3. Click [OK]. Note If the following window is displayed, the registration code or license key is incorrect. Confirm them, and enter them again. Note If the registration is complete, [License Registration] on the menu bar is grayed out. Note The registration code and license key cannot be reissued even if they are lost. Please keep them secure.
Operating Instructions 2 Software Operation 2.1 Selecting a Folder to Save Images This software records camera images to the hard disk on your PC. The folder can be changed. After the camera is registered, destination folders are automatically created in the selected folder. The recorded images are saved in the destination folders. • If the destination folder is not selected, the recorded images are saved into the destination folders at the destination folder where Network Camera Recorder is installed.
Operating Instructions 1. Start this software and select [Tools] [Preferences] the menu bar. • The destination folder page is displayed.
Operating Instructions 2. Click [Browse...]. • The selecting folder page is displayed. 3. Select the destination, and click [OK] . • Create the folder in advance. 4. Set the hard disk free space. • Set enough capacity (100 MB or greater) as your destination folder to prevent the system from getting unstable. 5. Click [OK]. Notes • Recorded images are saved in the following folder.
Operating Instructions 2.2 Automatically Backing up Recorded Images Recorded images can be backed up automatically at the specified time. 1. Select [Tools] • [Preferences] [Backup] on the menu bar. The backup setting page is displayed. Check the box. (a) (b) (c) 2. Set the parameters, and click [OK].
Operating Instructions Parameters (a) Select your destination folder for backup. See page 24 for how to access the backup page. • Create the folder in advance. • The level of the folder-hierarchy depth must be within 6 to prevent the system from getting unstable. (b) Set the hard disk free space to stop backing up before the system becomes full. • Set enough capacity (100 MB or greater) as your destination folder to prevent the system from getting unstable. (c) Set the date and time to execute backup.
Operating Instructions 2.3 Using a Proxy Server You need to set the following settings to monitor the camera on the Internet you using a proxy server. (You cannot connect to the camera without the proxy settings.) If you do not use a proxy server, this setting is not required. 1. Select [Tools] • [Preferences] [Network Connection] on the menu bar. The proxy setting page is displayed. 2. Check [Use a proxy server], set the parameters, and click [OK].
Operating Instructions Setting Description Proxy Address and Port Enter the IP address of proxy server and port number. Enter them after asking your administrator. • Enter the alphanumeric characters. (Enter only the numeric character for port number.) Proxy User Name and Proxy Password Enter the user name and password for the proxy server, if required. Enter them after asking your administrator. • Enter the alphanumeric characters.
Operating Instructions 2.4 Registering the Camera Before you can view or record images, each camera must be configured on this software. • If you change the destination folder from the default folder of this software, select a folder to save images in advance (see page 23). • The camera information can be imported and exported (see page 72). 2.4.1 Creating New Camera 1. Select [Camera] • • [Create New Camera] on the menu bar.
Operating Instructions Basic Settings Page Setting Description Camera Name Enter the camera name (mandatory). The camera name is displayed on the screen (see page 45). • Maximum 250 characters. Comment Enter the information of the camera such as a location. The comment is displayed on the screen (see page 45). • Maximum 128 characters. Camera Address Enter the IP address (or domain name) (mandatory). • Enter the alphanumeric characters. Port Enter the port number.
Operating Instructions Setting Description User Name/ Password If you set security setting (authentication setting), enter administrator user name and password of the camera. • Enter the alphanumeric characters. • 4 to 15 characters. • Password is saved in encryption. Use a proxy server If you enable the proxy settings (see page 28), [Use a proxy server] is enabled. If the camera is using a proxy server, check [Use a proxy server].
Operating Instructions Image Settings Page Setting Description Resolution Select 640 x 480, 320 x 240 (default) or 160 x 120. Image Quality Select Favor Clarity, Standard (default) or Favor Motion. Recorded Frequency Set the interval to record images. [Not Specify*1, Specify*2 or Setting Intervals*3] Recording Setting Select to record the image with audio or only images. *1 *2 *3 If you record images as they are set on the camera, set to [Not Specify].
Operating Instructions Recording Capacity Limit Page Setting Limit Recording Capacity • • • • 34 Description To limit the capacity, check [Limit the recording capacity] and set the capacity. Select [Stop recording] or [Delete old images and keep recording] (by 1 minute) when the capacity is full. Default is displayed when you register a camera. If you change default by checking [Set to Default] and clicking [OK], the current settings become as a default.
Operating Instructions Motion Detection Page Setting Description Recording Method Record images in the time period before or after motion detection. Threshold Adjust the threshold to start recording. If the threshold is set low, this software sensitively detects changes. Sensitivity If you set sensitivity high, amplitude of motion detection bar gets jumpy (see page 45). E.g. If the recording time overlaps other settings, a continuous image is recorded.
Operating Instructions Notes • • • Clicking on the toolbar buttons starts recording, and clicking recording. If you are clicking or while you set recording time period before or after the motion detection, motion detection recording does not work. If you try to capture a exact image when the motion is detected, do not check the boxes of before motion detection and after motion detection. Motion detection level is changed depending on resolution, image quality, object situation and network environment.
Operating Instructions Keyword Page Setting Keyword 1/ Keyword 2 Description Put a keyword to manually-recorded images. • 2 keywords (keyword 1/keyword 2) can be set. • If you set a keyword, you can search recorded images by it (see page 63).
Operating Instructions 2.4.2 Editing Camera Information 1. Select [Camera] • • [Edit Current Camera] on the menu bar. You can change camera information on the menu displayed by rightclicking on the camera list (see page 66). The change camera information page is displayed. 2. Set the parameters and click [OK]. • 38 See page 31 to page 37 for details about parameters.
Operating Instructions 2.5 Network Camera Recorder Window Page Selection tab Monitoring Image: Displays the current image (see page 45). Recorded Image: Displays the recorded image list and playback image (see page 46). Timer List: Displays the timer list (see page 47). Menu Bar (see page 42) Camera List (see page 66) Toolbar Buttons (see page 44) Operation Bar (see page 49) Status Bar Monitoring Page (see page 45) Displays the status.
Operating Instructions E.g. Changing the layout moving the operation bar You can move the location by dragging. The window is embedded by dragging on the page. Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window.
Operating Instructions E.g. Changing the layout moving the camera list The window is embedded on the page. • The camera list enables you to simultaneously monitor multiple cameras, and to view the camera in a larger size (see page 66). Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window.
Operating Instructions Menu Bar File Exit Close this software. Edit Copy Search... Copy the image onto clipboard. Display search page of recorded images. View Display Mode Image Size on Camera List Toolbar Window Status Bar Select image display mode. Select camera preview size. Select camera move on the toolbar, display mode, recording button display. Display or hide camera list, operation bar or recorded image list. Display or hide status bar. Camera Create New Camera... Register new camera.
Operating Instructions Recorded Images Refresh Display latest recorded image list. Edit Keyword... Edit keyword of recorded images. Delete... Delete selected recorded images. Timer Create New Timer... Create new timer. Edit Current Timer... Edit timer registration information. Enable or Disable Timer Enable or disable timers. Delete... Delete selected timers. Tools JPEG Conversion Convert recorded image to JPEG file. Import Camera Settings... Import camera setting information.
Operating Instructions Toolbar Buttons Selects a previous camera from the current camera. Starts recording. Selects a next camera from the current camera. Starts motion detection recording. Fits the image to the window. Stops recording. Shrinks the image by 25 % (minimum 25 % of the actual size). Displays a scale. Expands the image by 25 % (maximum 700 % of the actual size).
Operating Instructions 2.5.1 Monitoring Page Camera name The comment of registered camera is displayed. Date and time on your PC is displayed. Operation Bar (see page 49) You can operate the selected camera through the monitoring page. Monitoring page of the selected camera Camera List (see page 66) The registered cameras are listed. Right-clicking the image displays menus. Motion Detection Bar (see page 55) The bar is displayed when the motion detection starts.
Operating Instructions 2.5.2 Recorded Image Page The recorded image page displays recorded image list of the selected cameras and plays recorded images. Playback Screen The screen size can (see page 59) Displays the be changed by dragging the frame images selected where the cursor is on the recorded images. changed to . Recorded Image List (see page 59) Lists the recorded images. Recording Method Selection Tab • The recorded images are displayed in a group of recording method.
Operating Instructions 2.5.3 Timer List Page Timer List List the set timers. You can set, change, enable/disable or delete timer on the timer list page (see page 58). • Right-click the timer list to display the menu. • Select the timer name, and right-click it to display the menu. • Select the multiple timer names, and right-click them to display the menu.
Operating Instructions 2.6 Monitoring the Camera 2.6.1 Monitoring the Camera 1. Select a camera preview on the camera list. • Selected camera image is displayed on the monitoring page. Clicking [Monitoring] tab displays the monitoring page. Selected camera is displayed in a blue frame. Your PC's date and time settings are displayed. is displayed if the camera supports audio. You can operate the camera (see page 49). Notes • • • • • 48 Sometimes Audio may be interrupted, or image may be paused.
Operating Instructions 2.6.2 Using Operation Bar You can operate camera on the monitoring page. If the feature is not permitted, the buttons are grayed out. Preset Display: When clicking a preset button, the preset name appears. Camera operation information is also displayed. Refresh: The latest registered buttons are displayed (see page 52). Pan/Tilt Scan*1: Moves the lens throughout the horizontal ( vertical ( position. ) range, and returns to the original Pan/Tilt/Home Controls lens direction.
Operating Instructions Zooming in and out (Cameras available for the zooming in and out function) Clicking tele button zooms in (maximum 42x*1), clicking wide button zooms out. The camera zooms in or out at a regular rate. *1 50 Optical zoom is 21x and digital zoom is 2x.
Operating Instructions Focusing (Cameras available for the focusing function) The camera has automatic or manual focusing features. • Automatic Focus Click button. It is recommended to use automatic focus. You can return to automatic focus from manual focus clicking • button. Manual Focus Clicking or to manual focus. sets the camera • button moves the pint closer to the camera. • button moves the pint further from the camera.
Operating Instructions 2.6.3 Using Preset Buttons The camera preset buttons can be used. Clicking home position or preset buttons (1-8) changes position to registered position. Registered buttons are displayed blue. Unregistered buttons are displayed gray. 1. Click the preset number. • Preset name is displayed in the upper side. Note If the preset button is changed while this software is being used, the change is not reflected on this software. Clicking [Refresh] displays the latest preset buttons.
Operating Instructions 2.7 Recording the Image 2.7.1 Manually Recording the Image This software allows you to manually record images. Set the image settings on the camera information page (see page 33). 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Click • . Selected camera is recorded. • To stop recording, click • is displayed during recording (see page 66).
Operating Instructions • • • • 54 Recorded capacity can be calculated by Size (KB) x Frame Rate (frames per second) x time (second). E.g. 640 x 480 resolution, Favor Clarity and 12 frames per second for an hour settings 50 (KB) x 12 (fps) x 3,600 (s) = 2,160,000 (About 2.06 GB) If the audio is attached, add 4 KB per second. 2,160,000 (KB) + 4 (KB) x 3,600 (s) = 2,174,400 (About 2.08 GB) The setting change on operation bar is not reflected to recording.
Operating Instructions 2.7.2 Motion Detection Recording Record images when the motion is detected on the screen. Set the motion detection settings on the motion detection page (see page 35). 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Click • . Selected camera is recorded. • To stop recording, click • is displayed during motion detection recording (see page 66).
Operating Instructions 2.7.3 Timer Recording You can specify the day of the week and period of time for recording. 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Select [Timer] • • [Create New Timer] on the menu bar. The create new timer page is displayed. Click [Create New Timer] on the menu displayed by right-clicking the timer list page (see page 47). 3. Set the parameters, and click [OK].
Operating Instructions Items Timer Schedule Descriptions To set a timer, set start time, end time and the day of the week. • Checking [Daily] sets the daily timer recording during the specified time period. • If you set the day of the week, check [Day of the Week Setting] and specify the day or multiple days of the week. If the day of the week is not checked, the timer recording is not set. • If you record images all day, set the same time at start time and end time.
Operating Instructions • If network is disconnected during recording, recording is paused with the indictor on (see page 66). When network is connected, recording starts again. Editing Timer Settings 1. Select a camera preview on the camera list, and select the timer to change. 2. Change parameters at [Timer] on the menu bar. • • See page 56 for details about parameters. Click [Edit Current Camera] or double-click the timer to display the setting page.
Operating Instructions 2.8 Playing the Recorded Images 2.8.1 Playing the Recorded Images 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Select recorded images to play on the recorded image list. • The selected recorded image is displayed on the screen. Camera name is displayed to play the recorded images. The screen size can be changed by dragging the frame where the cursor is changed to .
Operating Instructions Note If you click [Refresh] on the menu displayed by right-clicking the recorded image list, the recorded image list is refreshed. 3. Play recorded images on the screen. If the camera does not support audio, is displayed. Displays the recorded date and time. Time is displayed with a millisecond. Screen Jump Button Displays the time period button by 1 hour. Clicking the time period displays recorded images from that time on.
Operating Instructions Notes • • • Sometimes Audio may be interrupted, or image may be paused. If you monitor the camera with audio feature, audio may be interrupted due to your PC performance or network environment. In this case, lower the max. bandwidth setting on the Network page of the camera. If you minimize the application during playback, playback will be paused, and if you change the page to the monitoring, recorded image or timer list page, playback will be stopped.
Operating Instructions Speed and volume can be adjusted in the following ways. Adjust the slider bar displayed by right-clicking volume button. If the camera does not support audio, the button is not displayed. Adjust the slider bar displayed by right-clicking playback button. Notes • • 62 The changed playback speed is disabled by selecting another camera preview or closing this software. Audio cannot be adjusted. Audio can be played only at the medium speed (default).
Operating Instructions 2.8.2 Searching the Recorded Images You can search images by using recorded time or keyword. 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Select [Edit] • • [Search] on the menu bar. Clicking [Search] tab displays the search page. The search page is displayed. Double-clicking or clicking displays the search page on another window. Specifies the time period to search images (see page 65).
Operating Instructions 3. Set search conditions, and click [Search Operation]. • The search result is displayed. The search condition is displayed. If the number of recorded images exceeds 100, [<100] and [100>] are displayed. The image before or after 100th can be displayed. The search result is displayed. Notes • • • • • 64 If you set the time period, this software search images by the condition including the time period. Conditions are added like A and B.
Operating Instructions Search Time Period To specify the search time period, check the box and specify the time period. Time period can be set by directly entering date and time or selecting it from the calendar. Entering Date and Time Directly enter date and time. If you do not set it, this software search images after the set time. Selecting Date and Time from Calendar Displays the previous month. Displays the next month. If you click it, the calendar is displayed. Select the date from the calendar.
Operating Instructions 2.9 Using Camera List The camera list displays registered camera previews. The selected camera is displayed in a blue frame. If you select multiple cameras, select them while pressing [Ctrl] key on the keyboard. The image of the selected camera is displayed on the monitoring page.
Operating Instructions Notes • • Double-clicking or clicking displays the camera list on another window (see page 39). If the camera is not operated for 15 seconds, the indicator of monitoring turns off.
Operating Instructions 2.10 Enabling or Disabling the Cameras You can enable or disable cameras. 1. Select the camera to enable or disable, and select [Enable] or [Disable] on the menu bar [Camera] [Enable or Disable Cameras]. • You can enable or disable cameras from the menu displayed by rightclicking camera list (see page 66). • You can enable or disable multiple cameras. • If you select multiple cameras, select cameras while pressing [Ctrl] key on the keyboard.
Operating Instructions 2.11 Deleting the Registered Cameras You can delete registered cameras. Note If you delete cameras, the recorded images are deleted with the cameras. If you keep recorded images, disable the cameras (see page 68). 1. Select the camera to delete, and select [Camera] • • • • [Delete] on the menu bar. You can delete cameras from the menu displayed by right-clicking camera list (see page 66). You can delete multiple cameras.
Operating Instructions 2.12 Converting the Recorded Images 2.12.1 Converting the Recorded Images to JPEG files 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Select recorded images to convert to JPEG files on the recorded image page. • The selected recorded image is displayed on the screen. 3. Select [Tools] • [JPEG Conversion] on the menu bar.
Operating Instructions 7. Select the location, and click [OK]. • JPEG conversion is started. • If JPEG conversion is complete, the following window is displayed. • JPEG-converted images are saved into the created folder in the location. The folder is created for each 1,000 images. Notes • • If you do not set the time, all selected images are converted to JPEG files. If it is canceled, images are saved till it is canceled.
Operating Instructions 2.13 Other Features 2.13.1 Importing the Camera Information This software can import the camera information. The camera information can be imported to this software on another PC. 1. Select [Tools] • • [Import Camera Settings] on the menu bar. The import file selection window is displayed. To import the camera information from BB-HNP60, select [BB-HNP60 Camera Definition File] at the file type. To import from this software, select [Camera Definition File]. 2.
Operating Instructions 2.13.3 Copying the Recorded Images This software can copy the monitoring image to the clipboard. 1. Right-click the image on the monitoring page. • The copy menu is displayed. 2. Click [Copy]. • This software copies the image to the clipboard. Notes • • The clipboard is a place to temporarily save in copying or pasting data. The copied image can be used in the program such as Paint. You can copy the image by selecting [Edit] [Copy] on the menu bar. 2.13.
Operating Instructions 2.13.5 Deleting the Recorded Images 1. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). 2. Select the recorded images to delete on the recorded image page. • You can select multiple images. 3. Select [Recorded Images] • • [Delete] on the menu bar. You can select [Delete] on the menu displayed by right-clicking the recorded image. The confirmation window is displayed. 4. Click [OK]. • The selected images are deleted.
Operating Instructions 2.14 Error Message List Message Cause and Remedy Basic Setting Enter "Camera Name". • The Camera Name space was blank. Follow the instruction message. Enter "Camera Address". • The Camera Address space was blank. Follow the instruction message. "Port" should be between 1 and 65535. • A number not between 1 and 65535 was entered in the Port blank. Follow the instruction message. "Camera Name" should be 250 characters or less. • The Camera Name was more than 250 characters.
Operating Instructions Message Cause and Remedy Keyword 76 "Keyword 1" should be 40 characters or less. • Keyword 1 was more than 40 characters. "Keyword 2" should be 40 characters or less. • Keyword 2 was more than 40 characters. Follow the instruction message. Follow the instruction message.
Operating Instructions Message Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Create New If same error message appears after trying Camera (Camera Registration again, restart your PC. Information)". Try again.
Operating Instructions Timer Setting Message Cause and Remedy Basic Setting Enter "Timer Name". • Timer Name space was blank. Follow the instruction message. Select a day of the week. • There is a check in the Day Specification Radio Button but no check in any of the Day Buttons. One day or more must be selected. "Timer Name" should be 24 characters or less. • Timer Name was more than 24 characters. Follow the instruction message. Keyword 78 "Keyword 1" should be 40 characters or less.
Operating Instructions Message Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Create New Check that the correct information is Timer (Timer Registration inputted into each error heading. Information)". Try again.
Operating Instructions Message Cause and Remedy "Minimum Free Disk Space" should be less than the current free space (*** MB). • The free space on the disk is larger than the free space on the drive. Select "Save Destination Folder". • Save Destination Folder Path space was blank. Follow the instruction message. Follow the instruction message. Backup Enter "Minimum Free Disk Space". • Minimum Free Disk Space field was blank. Follow the instruction message.
Operating Instructions Message Cause and Remedy Parameter Error A "XXXX" error has occurred in • This is a software error. "Preferences". Try again. If same error message appears after trying "XXXX" = again, restart your PC.
Operating Instructions Message Cause and Remedy Parameter Error An error has occurred in the "XXXX" parameter in "Search Recorded Image List". Try again. "XXXX" = • Camera ID • Number of Search Results • Search Start Number • Search Topic • Recording Status • Recording Type • Start Date and Time • End Date and Time • Day Specification • Keyword • Folder Specification • This is a software error. If same error message appears after trying again, restart your PC.
Operating Instructions Message Cause and Remedy Parameter Error An error has occurred in the "XXXX" parameter in "Edit Keyword". Try again. "XXXX" = • Camera ID • Recorded Image ID • Recorded Image Save Destination • Keyword 1 • Keyword 2 • This is a software error. If same error message appears after trying again, restart your PC. License Registration Message Enter "Registration Code". Cause and Remedy • Registration Code space was blank. Follow the instruction message. Enter "License Key".
Operating Instructions JPEG Conversion Message Cause and Remedy "Start Time" should be within the recording time. • The start time is not within the recording time. Set the "Start Time" so that it comes before the End Time. • The start time comes after the end time. Set the "End Time" to within the recording time. • The end time is not within the recording time. "Conversion Interval" should be between 1 and (the number of images - 1).
Operating Instructions Other Errors Message Recording cannot be started because "XXXX" has reached its recording capacity. Delete unnecessary images in order to start recording. "XXXX" = • Camera Name Cause and Remedy • The capacity has reached the recording capacity limit. Delete unnecessary images, or change the settings of recording capacity limit. Recording cannot be started • The camera is disabled. (The disabled camera because "XXXX" has disabled the cannot be recorded.) camera.
Operating Instructions Message Cause and Remedy Camera could not be authenticated. Check the User Name and Password and try again. • This software do not pass the camera authentication. The specified camera does not support audio. Change the recording settings to image only. • The camera is not supporting audio, but the image setting is set to audio and image. Follow the instruction message. Follow the instruction message.
Operating Instructions Message There were timers that could not be deleted. Try again. Cause and Remedy • This software is malfunctioning. (This message is not normally displayed.) Restart your PC. Is it OK to apply the proxy settings • You checked [Use a proxy server] on the to all cameras? network page of the preferences. (The camera should be registered.) Follow the instruction message. All cameras have been set to use proxy settings.
Operating Instructions Message Cause and Remedy The registration information was incorrect. Check the registration code and license key and try again. • The registration information was incorrect. To use this feature, license registration is essential. Perform license registration. • Some features cannot be used without license registration (JPEG Conversion). The file could not be found. • The Operating Instructions file is not in software folders. (The file may be manually deleted.
Operating Instructions Message Cause and Remedy Network Drive could not be specified in the Import File. Specify a local drive. • Network drives or folders on the network could not be specified to create an export file. Network Drive could not be specified in the Export File. Specify a local drive. • Network drives or folders on the network could not be specified to create an export file. "Save Destination Free Disk Space" should be less than the current free space (XXX MB).
Operating Instructions Message Cause and Remedy There is only XX MB of free space • The save destination free space is less than remaining in Save Destination 100 MB. Folder Disk. Either increase the Follow the instruction message free space to over 100 MB or select a disk with over 100 MB of free space. There is only XX MB of free space • The backup destination free space is less than remaining in Backup Folder Disk. 100 MB. Either increase the free space to Follow the instruction message.
Operating Instructions Message Cause and Remedy Recording has stopped because • The destination free space has reached the either there is insufficient free disk limit set on the preferences page, or the save space or the disk cannot be written destination folder is not writable and recording on. is stopped. Confirm that there is sufficient free 1. Decrease the save destination free space on the save destination disk space. and that the save destination folder is in a writable condition, 2.
Operating Instructions Message Backup failed. Cause and Remedy • Folder creation error occurs during backup. Confirm that the backup destination folder is writable. If same error message appears after trying again, restart your PC.
Operating Instructions 2.15 Troubleshooting Problem The camera image is not displayed. Cause and Remedy • The camera is not powered up. Turn the camera on. • The camera IP address is incorrect. Set the proper IP address at the basic settings on the camera registration information page. • The authentication is required for the camera. Set the proper user name and password at the basic settings on the camera registration page. • Network to which your PC is connected is not working.
Operating Instructions Problem Timer recording is not working. Cause and Remedy • The day of the week is not checked at the day of the week setting on the timer page. Check the day of the week to enable timer recording. • Timer is disabled. (Timer is grayed out on the timer list.) Select the timer on the timer list, and click [Enable] on the menu displayed by right-clicking the timer list. You cannot pan or tilt the camera. • Pan/tilt operation is not permitted on the camera settings.
Operating Instructions Problem Cause and Remedy You cannot change • Resolution or image quality control is not permitted on the resolution or image camera settings. quality.
Operating Instructions 2.16 Default Setting List Items Create New Camera/ Camera Registration Information Basic Settings Image Settings Camera Name - Comment - Camera Address - Port - User Name - Password - Use a proxy server - Resolution 320 x 240 Image Quality Standard Recorded Frequency Not Specify Audio Recording Settings Image Only Recording Capacity Limit Limit the recording capacity.
Operating Instructions Items Recorded Images Preferences Search Destination Time Period Setting - Weekly Setting - Search Keyword - Searched Target Current Recorded Image Recorded Status All Recording Method All Destination Maintaining the hard disk capacity Backup Network Connection Default C:\Program Files\Panasonic\NCR2 100 MB Perform Automatic Backup - Backup Folder - Minimum Free Disk Space - Backup Schedule - Use a proxy server - Proxy Address - Port - Proxy User Na
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Operating Instructions A L Automatic Backup 26 License Registration 21 B M Basic Settings Page 31 Manual Recording 53 Menu Bar 42 Monitoring Page 45 Motion Detection Page 35 Motion Detection Recording 55 C Camera List 66 CD-ROM Notice 6 Copy 73 Creating New Camera 30 N Network Camera Recorder Window 39 D Default Setting List 96 O Operation Bar 49 E Editing Camera Information 38 Enabling or Disabling the Cameras 68 End-User License Agreement 8 Error Message List 75 Exporting the Camera Informati
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The information in this document is subject to change without notice. Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
