Operating Instructions Network Camera Model No. BB-HCM311 Indoor Use only BB-HCM331 Outdoor Ready Please read this manual before using and save this manual for future reference.
Operating Instructions Main Features [For BB-HCM331] Splash Resistant body for indoor and outdoor use Your Panasonic Network Camera has a splash resistant body. The splash resistant body allows the camera to be used indoors or outdoors. IPv6*1 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand.
Operating Instructions Digital zoom feature*1 Camera has a 10x digital zoom feature. This feature allows you to increase or decrease the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen. Therefore, it will be easy to view the object that located to a distant place.*2 A mouse wheel operation and clicking the right mouse button increase or decrease the size of the object on the Single Camera screen.
Operating Instructions Multi-Language Display Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The Setup, Maintenance and Support pages are displayed only in English or Japanese. Motion Detection feature Camera has a Motion Detection feature that detects movement, such as people, based on the preset threshold and sensitivity of Camera.
Operating Instructions How to Use This Documentation The following 4 manuals are provided for BB-HCM311. • Installation Installation provides explanations for items included with the camera. • Getting Started Getting Started provides explanations for the initial configuration and the ways of camera mount. The Getting Started helps you to easily configure the camera.
Operating Instructions Precaution Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis.
Operating Instructions Informations relatives à l’évacuation des déchets, destinées aux utilisateurs d’appareils électriques et électroniques (appareils ménagers domestiques) Lorsque ce symbole figure sur les produits et/ou les documents qui les accompagnent, cela signifie que les appareils électriques et électroniques ne doivent pas être jetés avec les ordures ménagères.
Operating Instructions Benutzerinformationen zur Entsorgung von elektrischen und elektronischen Geräten (private Haushalte) Dieses Symbol auf Produkten und/oder begleitenden Dokumenten bedeutet, dass verbrauchte elektrische und elektronische Produkte nicht mit gewöhnlichem Haushaltsabfall vermischt werden sollen. Bringen Sie zur ordnungsgemäßen Behandlung, Rückgewinnung und Recycling diese Produkte zu den entsprechenden Sammelstellen, wo sie ohne Gebühren entgegengenommen werden.
Operating Instructions Informazioni per gli utenti sullo smaltimento di apparecchiature elettriche ed elettroniche obsolete (per i nuclei familiari privati) Questo simbolo sui prodotti e/o sulla documentazione di accompagnamento significa che i prodotti elettrici ed elettronici usati non devono essere mescolati con i rifiuti domestici generici. Per un corretto trattamento, recupero e riciclaggio, portare questi prodotti ai punti di raccolta designati, dove verranno accettati gratuitamente.
Operating Instructions Información sobre la eliminación para los usuarios de equipos eléctricos y electrónicos usados (particulares) La aparición de este símbolo en un producto y/o en la documentación adjunta indica que los productos eléctricos y electrónicos usados no deben mezclarse con la basura doméstica general. Para que estos productos se sometan a un proceso adecuado de tratamiento, recuperación y reciclaje, llévelos a los puntos de recogida designados, donde los admitirán sin coste alguno.
Operating Instructions 11
Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly.
Operating Instructions For IPv6 Connection Item Operating System CPU Description Microsoft® Windows® XP Service Pack 1 or later • • For viewing single camera Pentium III (800 MHz or greater is recommended.) For viewing multiple cameras Pentium 4 (1.8 GHz or greater is recommended.) Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP) Interface 10/100 Mbps network card installed Web Browser Audio Internet Explorer 6.
Operating Instructions Camera Feature Locations Front View Lens Cover Lens (0.5 m—Unlimited) Indicator The indicator color shows camera status. Microphone The microphone picks up audio around the camera.
Operating Instructions Side View [For BB-HCM331] RESTART Button Restarts the camera. (See page 160) SD Memory Card Slot (See page 157) FACTORY DEFAULT RESET Button Resets settings to default (see page 161).
Operating Instructions Rear View Stand Mounting Hole (See Getting Started) DC IN jack (See Getting Started) External I/O (See page 158) MAC Address (see Getting Started) and Serial number (S/N) is indicated on the label.
Operating Instructions Table of Contents 1 Camera Monitoring......................................................20 1.1 Accessing the Camera ................................................................. 20 1.1.1 To Access the Camera in IPv6 ................................................................ 22 1.2 Viewing Single Camera page....................................................... 24 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 Auto Centering the Image (Click to Center)...........................
Operating Instructions 2.15 Buffering or Transferring Images by Timer ................................... 95 2.16 Buffering or Transferring Images by Alarm Signal...................... 104 2.17 Buffering or Transferring Images by Motion Detection Signal .... 115 2.18 Transfer the Camera Image in Transport Mode.......................... 126 2.19 Transfer the Camera Image in Tunnel Mode .............................. 127 2.20 Setting the Motion Detection............................................
Operating Instructions 3.7 Mounting the Camera................................................................. 162 3.8 Default Setting List ..................................................................... 164 3.9 Cleaning..................................................................................... 174 3.9.1 Cleaning the Main Unit .......................................................................... 174 3.10 Setting an IP Address on Your PC .......................................
Operating Instructions 1 Camera Monitoring 1.1 Accessing the Camera 1. Start up the web browser on your PC. 2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 53 for details about port number. • For IPv6 connection, see page 22 and page 23, and prepare the requirements. Enter the "http://(IPv6-registered URL):Port Number" on the address bar.
Operating Instructions 4. Click the following tabs to display each page. A B C D E F G Select a language. Version Number A To Single Camera page (page 24) C To Buffered Image page (page 43) E To Maintenance page (page 145) G To log in to the camera (page 91) Displays IPv4, IPv6 or IPsec connection.
Operating Instructions 1.1.1 To Access the Camera in IPv6 You need to prepare the followings to access the camera in IPv6. • • • PC Requirements Operating System: Windows XP Service Pack 1 or later Web Browser: Internet Explorer 6.0 or later An IPv6 Router An IPv6 Connection Service To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. The camera does not work in IPv6-only network.
Operating Instructions Setting up the IPv6 Router, your PC, and the Camera Setting up the IPv6 Router Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers. Setting up your PC 1.
Operating Instructions 1.2 Viewing Single Camera page 1. Access the camera (see page 20). • The Top page is displayed. 2. Click the [Single] tab at the top of the page. • • When Security Warning window is displayed, click [Yes] (see page 25). See page 27 for Security Warning window when using Microsoft Windows XP Service Pack 2. Capture Image Button (See page 30) Operation Bar (See page 31) Digital Zoom (See page 33) Refresh Interval (See page 31) 3. Close the web browser.
Operating Instructions Note • • • • • • • Refresh interval is [Motion] by default. You can change it on the operation bar (see page 31). Refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also slow refresh interval. When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses. When trying more than 30 accesses, the 31st user will see a gray screen.
Operating Instructions If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer • Click [Tools] [Internet Options] [Security] tab and click [Custom level] on the web browser. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" in "Run ActiveX Controls and plug-ins". • ActiveX Controls can be installed from the file on the Setup CD-ROM. (1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click"ocx\ActiveXInst.
Operating Instructions Security Warning window on Microsoft Windows XP Service Pack 2 To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. 1. Click the warning displayed above the tabs, and click [Install ActiveX Control...]. 2. Click [Install].
Operating Instructions The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 133). Note • The banner is displayed when [Yes] is checked for Allow Access from the Internet on the Automatic Setup page, or when [Enable] is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP.
Operating Instructions 1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. 1. Move the cursor to the desired point. Cursor 2. Click it. • • The clicked point is centered. See page 32 for the pan/tilt operation.
Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. 1. Operate pan/tilt and select a resolution to display an image. 2. Click the capture image button. Capture Image Button • The camera image opens in another window. 3. Right-click the image, and select [Save Picture As...]. • Save as dialog box is displayed. 4. Specify the location, and click [Save]. • Camera image is saved at that location. 5. Click [Close].
Operating Instructions 1.2.3 Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking or selecting a preset position, the preset name appears. Pan/Tilt Scan: Moves the lens throughout the horizontal ( vertical ( Pan/Tilt/ Home Position: ) or ) range, and returns to the original position. Controls lens direction. The camera can be set up to turn to the home position when detecting motions.
Operating Instructions Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be refreshed. Pan/Tilt Operation Pan/tilt scan buttons automatically move the lens horizontally from -60 ° to +60 ° and vertically from -45 ° to +20 ° and return the lens to the original position. Each pan/tilt arrow moves the lens Up, Down, Right or Left, and the home position button moves it to the home position.
Operating Instructions 1.2.4 Zooming In and Out Camera has a 10x digital zoom feature. There are two methods of increasing/decreasing the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen (only while playing video): 1. Rotating the mouse wheel Rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out. 2.
Operating Instructions 1.2.5 Setting Home Position/Alarm Position/Preset Position Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. The alarm position is one that the camera turn to when detecting alarms or motions. If the Lens Position When Triggered setting is set (see page 106 or page 116), the camera takes an alarm position after the External I/O detects a signal or the camera detects motions.
Operating Instructions Registering a Preset Position 20 camera positions can be registered as presets. By default, the preset positions (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 37). The camera can be set up to turn to the preset positions when detecting motions. • Registered buttons are shown in blue. • Unregistered buttons are shown in white. 1. Click [Program]. • [Program] switches to [Cancel].
Operating Instructions Viewing the Image 1. Click the home position, alarm The preset position or registered preset name is position. displayed. • The camera takes each position, Home and the image is displayed. Position Pan/Tilt Putting the cursor displays the preset name.
Operating Instructions Changing or Deleting the Settings 1. Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes. 2. Pan and tilt the camera to a desired position. • When deleting, this step is not necessary. Home Position Pan/Tilt Home Position, 3. Click the home position, alarm position Alarm Position or a preset position (1—20). Note All the items can be selected from dropdown list. It is also possible to set positions 1 to 8 as preset buttons. 4.
Operating Instructions 1.3 Listening to Camera Audio—Talking to the Camera 1. Access the camera (see page 20). • The Top page is displayed. 2. Click the [Single] tab at the top of the page. 3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen. Listening or Talking is selected using the 2 icons. For general users, the feature must be enabled, otherwise it will not be displayed.
Operating Instructions Note • Talk button and Listen button cannot be used simultaneously. Talk feature is stopped during listening. Talk feature can be used only for a user. Listen feature can be used for maximum 10 users. If the audio is interrupted, reduce the max. bandwidth (see page 51 and page 56). In this case, the number of users for listening are reduced. • Audio features such as camera microphone sensitivity and mute during pan/tilt can be set up on the Audio page (see page 86).
Operating Instructions Cable diameter : 2 0.3 mm or below 3.5 mm mini plug External Microphone (Plug-in power +3.3 V) GND Signal 3.5 mm stereo mini plug External Speaker (Output impedance 560 line level) GND Not Connected Signal For Speaker For Microphone MIC • • EXTS P The cables for the external microphone and external speaker must be shielded, and less than 3 m long. Using nonstandard cables may cause sound interference due to strong radio waves.
Operating Instructions 1.4 Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 136). 1. Access the camera (see page 20). • The Top page is displayed. 2. Click the [Multi] tab at the top of the page. • Multi-Camera page can display up to 12 camera images. Capture Image Button (See page 30) Switches cameras to display.
Operating Instructions Note • • • • • • • • • When selecting [All] at the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed. 640 x 480 pixels image cannot be displayed on the Multi-Camera page. When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of the repeater hub to prevent degradation in video display. Due to the network congestion or the number of accesses, the refresh interval may slow down.
Operating Instructions 1.5 Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 95, page 104 or page 115). You can view buffered images on this Buffered Image page. Note Sound cannot be buffered on the Buffered Image page. 1. Access the camera (see page 20). • The Top page is displayed. 2. Click the [Buffered Image] tab at the top of the page. 3. Click the trigger number.
Operating Instructions 4. Display images clicking buttons below. Date and time of the day when the images were buffered are displayed. Date, time and frame number are displayed. [Play]: The buffered images are displayed continuously. []: The previous or next image is displayed. [First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.
Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Trigger Setting page (see page 95, page 104 or page 115). Note • If you click [Save] on the Trigger Setting page, all buffered images on the SD memory card are deleted. • If you are buffering images on the internal memory, the following operations also delete all buffered images. – Turning off the camera. – Saving the Date and Time page.
Operating Instructions 1.6 Viewing Still Images on Your Mobile Phone You can view still images over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/Mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g. http://202.208.167. (or • • • :50000/Mobile .viewnetcam.com:50000/Mobile) The camera must be allowed the Internet access for mobile phone access.
Operating Instructions Note • Audio feature does not work on mobile phones. • If the features are not permitted on the General User page, the buttons related with the features are not displayed. (See page 92) • If the image is not displayed properly, try the following 2 URLs. 1. http:// IP address(or URL):Port Number/MobileH for HTML. (or .viewnetcam.com:50000/MobileH) 2. http:// IP address(or URL):Port Number/MobileX for XHTML. (or • .viewnetcam.
Operating Instructions 2 Various Camera Features 2.1 Using Camera Features 1. Access the camera (see page 20). • The Top page is displayed. Note • • • When [Permit access from guest users] is set on the Security: Administrator page, click [Login] tab and log in as an administrator. When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed.
Operating Instructions Basic (1) Network (IPv4) Configures the IPv4 network settings to connect the camera to the network (see page 51). (2) Network (IPv6) Configures the IPv6 network settings to connect the camera to the network (see page 56). (3) IPsec Enables IPsec (Transport or Tunnel mode) (see page 60). (4) UPnP Enables automatic port forwarding or shortcut to the camera (see page 70). (5) DynamicDNS Registers with the DynamicDNS service (see page 73).
Operating Instructions Advanced (14) Image Display Sets resolution, image quality and refresh interval of Single Camera and Multi-Camera page, time stamp setting, language and banner (see page 133). (15) Multi-Camera*1 Sets the camera IP address or host name, camera name on the Multi-Camera page (maximum 12 cameras) (see page 136). (16) Operation Time Sets time period to display camera images (see page 141).
Operating Instructions 2.2 Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnPTM (Universal Plug and Play) to configure your router. • [Static] allows the user to use a specific IP address. • [DHCP] is offered for ISPs who require this option. 1. Click [Network (IPv4)] on the Setup page. 2. Click a connection mode. Normally sets Automatic Setup.
Operating Instructions DHCP Setup • Static Setup Clicking [Cancel] takes you back to the previous page without saving changes. 4. Click [Save] when finished. • • New settings are saved. When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 146). 5. Click [Restart]. • • • 52 The camera restarts, and the Top page is displayed.
Operating Instructions Note When you do not know the camera IP address while setting [Automatic Setup] or [DHCP Setup], you can search it by using the Setup Program (see page 176). Setting Allow Access from the Internet (Automatic Setup Only) Description • Allow Access from the Internet setting automatically configures the router's Port Forwarding setting (some routers call it "Address Translation", "Static IP Masquerade", "Virtual Server" or "Port Mapping").
Operating Instructions Setting Host Name (DHCP Only) Description • • If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISPassigned host name. (Host name may be used as an authentication.) Enter ASCII characters for the host name (see page 183). But [Space], ["], ['], [&], [<] and [>] are not available.
Operating Instructions Setting Connection Type Description • • *1 Select [Auto Negotiation] normally. If you cannot access the camera, see page 7 of the Troubleshooting manual (for BB-HCM311) or page 48 of the Installation/ Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM. This setting is valid in both IPv4/IPv6. If you automatically obtain the IP address from the DHCP server, you do not need to set it.
Operating Instructions 2.3 Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion. Your network and your ISP must support IPv6 before you can use this feature. 1. Click [Network (IPv6)] on the Setup page. 2. Click a connection mode.
Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. • Clicking [Cancel] takes you back to the previous page without saving changes. 4. Click [Save] when finished. • • New settings are saved. When finished, the following page is displayed.
Operating Instructions Note • • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 176). Or you can search it on the Status page (see page 146) after accessing the camera in IPv4. If the camera is restarted, all buffered images on the internal memory are deleted. The buffered images on the SD memory card are not deleted.
Operating Instructions Setting DNS Server Address Description • • • Max. Bandwidth Usage • • • DNS server address is required in the following conditions. – Transferring camera images by E-mail or FTP – Setting cameras by their host names on the MultiCamera Setup page – Using the DynamicDNS service – Using the alarm log notification If you have the assigned DNS server IPv6 addresses by your ISP or network administrator, enter them in this data field. They usually have two addresses.
Operating Instructions 2.4 What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. ? ?? Unreadable Malicious User Image Allowed User Internet Readable Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6. The camera supports the following IPsec feature.
Operating Instructions IPsec Mode Selection Select transport mode or tunnel mode to access the camera. Transport Mode (IPv4 Only) The image is encrypted in the whole way between the camera and your PC. In the environment of Windows XP Service Pack 1 or later, transport mode is available only in IPv4. Transport Mode Encrypted Prepare the following requirements. Item PC Supported Feature Operating System : Windows XP Service Pack 1 or later Web Browser : Internet Explorer 6.
Operating Instructions Tunnel Mode (IPv4/IPv6) An IPsec mode of operation where the entire IP packet including IP header is authenticated and encrypted. A new IP header is added (protecting the entire original packet). Both VPN clients and VPN gateways can use this mode. Note The camera can be accessed only from the PCs under the VPN router. Other PCs cannot access the camera. LAN WAN Tunnel Mode Not Encrypted Encrypted Prepare the following requirements.
Operating Instructions 2.5 Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. 1. Click [IPsec] on the Setup page. 2. Click Camera in the Transport column. • If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/ Transfer column. The display shows that the communication is in HTTP and any people can access the camera if they have the pre-shared key.
Operating Instructions Setting Description Status • Pre-Shared Key • Check the box to use this encryption method. It is the key to use in the authentication of communications. Enter the same pre-shared key as your PC. • Enter ASCII characters for the host name (see page 183). But [Space], ["], ['], [&], [<] and [>] are not available. Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference.
Operating Instructions 7. Click [Restart]. 8. Set up your PC as it fits to the requirements on page 61. • Set the FTP server or E-mail server to transfer images. 9. Access the camera (see page 20). • If you can access the camera, the IPsec setup is complete. Note • • • In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page.
Operating Instructions 2.6 Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Note • • • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. If you use IPsec, refresh interval slows down. The camera can be accessed only from the PCs under the VPN router. Other PCs cannot access the camera. 1. Click [IPsec] on the Setup page. 2. Click Add in the Tunnel column. 3. Enter each parameter in the data field.
Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • Network address • • Enter the destination network address. Enter "IP address/Prefix length" in the data field. Router address • Enter the WAN IP address of the VPN router on a destination network. It is the key to use in the authentication of communications. Enter the same pre-shared key as your VPN router. • Enter ASCII characters for the host name (see page 183).
Operating Instructions Setting Description IPsec • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid. Encoding strength • Encoding strength for IPsec can be selected. If you select [Standard], DES or NULL is valid as an algorithm, and then the data will become easier to be decrypted. 7. Click [Restart]. 8. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router.
Operating Instructions IKE Items Phase 2 *1 Settings Mode Quick mode PFS Specifies either of Off, D-H Group 1 or DH Group 2. Cipher Algorithm Select from DES-CBC, 3DES-CBC, AES-CBC (128, 192, 256 bits) or NULL. (Multiple selections are available.) Message-Digest Algorithm HMAC-MD5-96, HMAC-SHA-1-96 Lifetime Specifies by 28800 s (Byte setting is not supported.) The camera does not support aggressive mode. • Set up the IPsec policy as shown below.
Operating Instructions 2.7 Using UPnP™ (Universal Plug and Play) UPnPTM can automatically configure your router to be accessed from the Internet. In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your router's manual for how to enable UPnPTM.
Operating Instructions 3. Click [Save] when finished. • • New settings are saved. When finished, "Success!" is displayed. 4. Click [Go to UPnP page]. • 2.7.1 The UPnP page is displayed. Connecting the Camera to a Router Supporting UPnP™ (IPv4 Only) To allow access from the Internet with a router supporting UPnPTM, follow the procedures shown on Getting Started. Note • • In some routers, the UPnPTM feature is disabled by default.
Operating Instructions 2.7.2 Connecting the Camera to a Router Not Supporting UPnP™ (IPv4 Only) To allow access from the Internet with a router not supporting UPnPTM, follow the procedures below. 1. Select [Static] on the Network (IPv4) page. (1) Access the camera (see page 20). (2) Click [Setup] tab at the top of the page. (3) Select [Static] on the Network page. • The Static IP Address Configuration page is displayed.
Operating Instructions 2.8 Registering with the DynamicDNS service DynamicDNS service is a service that allows you to assign an easy-to-remember name to the camera, similar to your favorite web site. DynamicDNS service also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
Operating Instructions • • • New settings are saved. When finished, the message dialog is displayed. Clicking [Cancel] cancels your settings without saving changes. Setting Description Personal (Camera) URL • The camera's personal URL will be displayed after you register with the Viewnetcam.com service. Your Account Link • The URL is displayed to register with the Viewnetcam.com service. Clicking [Your Account Link] item name displays the Viewnetcam.com registration website. 3.
Operating Instructions Confirming the Internet access Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, access the camera in the following procedures. • Accessing from the PC on another network (see page 20) • Accessing from your mobile phone (see page 46) When you select [User-specified DynamicDNS] 1. Click [Next]. • Clicking [Cancel] cancels your settings without saving changes. 2.
Operating Instructions 4. Click [Go to DynamicDNS page]. • The DynamicDNS page is displayed. Note • It may take several minutes for the registered URL to connect. • Some DynamicDNS service is not connected. Confirming the Internet access Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, access the camera in the following procedures.
Operating Instructions How the DynamicDNS service works DynamicDNS service server DNS server 3. New address registered with 2. Camera reports new address DNS server On-site Network Camera ISP 4. DNS looks up current address Off-site PC Internet 1. Global IP address changes 5. Camera connection established 1. Your ISP assigns a global IP address to your Internet access account that changes periodically. This is the address needed to access the camera over the Internet. 2.
Operating Instructions 2.9 Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for each image (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. Note Saving the date and time settings deletes all buffered images on the internal memory. The buffered images on the SD memory card are not deleted. 1. Click [Date and Time] on the Setup page. 2. Set each parameter.
Operating Instructions Setting Time Setting Description • Select date and format (AM/PM or 24 H). These settings are used for each image (Single, Multi and Buffered), Trigger, Alarm Log and Operation Time. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format. Automatic Time • Adjustment NTP (Network Time Protocol) server synchronizes the camera's internal clock. It adjusts automatically every day. Check the box to enable it. Set the NTP server IP address.
Operating Instructions Note Date and time settings become incorrect depending on the length of power-on time or the internal temperature. Using the Automatic Time Adjustment is recommended.
Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. 1. Click [Camera] on the Setup page. 2. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
Operating Instructions Setting Camera Name Description • • White Balance The camera name is displayed on the Single Camera page. Enter ASCII characters (see page 183) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). But [Space], ["], ['], [&], [<], and [>] are not available. Select from the following options.
Operating Instructions Setting Tilt Range*1 Description Select from the following options. • Minimum — Current settings, -45—+20 • Home Position*2 — Current settings, -45—+20 • Maximum — Current settings, -45—+20 • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen. Check the range after the setup.
Operating Instructions Setting Color Night View Description • • In the color night view mode, the camera image becomes brighter in a low illuminance. The camera image returns normal operation in a bright location. If you enable the color night view mode, refresh interval may slow down. Note In the color night view mode, the image may have white or colored circles around the object. This is not a problem, since it is a CCD sensor characteristic.
Operating Instructions Specifying Pan/Tilt Range 1. Access the camera (see page 20), and click [Single] at the top of the Top page. 2. Open another web browser, and display the Camera page (see page 81). 3. Align the Single Camera page and the Camera page side to side. 4. Set the pan/tilt range. • Selecting [Current Settings] displays the current angle of the camera. Select each value while adjusting the pan/tilt on the Single Camera page.
Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. 1. Click [Audio] on the Setup page. 2. Set each parameter. • 86 Clicking [Cancel] cancels your settings without saving changes.
Operating Instructions Setting Description Output • It controls audio output for external speaker connected to the camera. Volume • It controls the volume to output to external speaker. Minimum: Turn down the volume Standard: Standard setting (default) Maximum: Turn up the volume PC Audio Input Timeout • You can set the length of time to receive the audio from your PC. The following settings are available.
Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Note • If you access the camera for the first time, the window to set administrator user name and password is displayed. Make a note of the user name and password so that you will not forget them.
Operating Instructions Setting General Authentication Description Authentication has 2 phases. • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] tab is displayed at the top of the page. After you log in as an administrator (see page 91), you can access the Setup page and the Maintenance page.
Operating Instructions 4. Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Note • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).
Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] tab is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. 1. Click [Login] tab at the top of the page. 2. Check the login mode, and click [Login]. Note The authentication window is displayed. Enter the user name and password set for General Users or Administrator. 3.
Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users. Note For general users, the Setup and Maintenance tabs are not displayed. 1. Click [General User] on the Setup page. 2.
Operating Instructions 3. Set each parameter. • Settings for a general user • Clicking [Cancel] takes you back to the previous page without saving changes. Setting • Settings for guest users Description User ID List • • Up to 50 general users can be registered. The list is used to modify or delete general user settings. User Name/ Password • • User Name (6 to 15 characters): Enter the user name. Password (6 to 15 characters): Enter the password.
Operating Instructions Setting Access Level Description Access level is set for each general user. Check the feature to enable. • In the limit time of continuous motion JPEG, set the time to change the video (Motion JPEG) to still images for each user. (Not permitted, Unlimited, 10 seconds—60 minutes) In the refresh interval, set the refresh interval after the video changes to still images. (3—60 seconds) • See each page for the following features.
Operating Instructions 2.15 Buffering or Transferring Images by Timer The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. 1. Click [Trigger] on the Setup page. 2. Click No. to enable buffer/transfer. 3. Check [Enable Image Buffer/Transfer], and select [Timer] for trigger, and click [Next>]. Note • • • Click [Delete Buffered Images] to delete the buffered images. Click [Save] to save the settings. Clicking [Cancel] takes you back to the Trigger page without saving changes.
Operating Instructions Setting Description Enable Image Buffer/Transfer • Check the box to enable the Trigger setting. Clear the box to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal. Selecting [Motion Detection] enables the camera to capture/transfer the images when the motion detects something. • • 4. Set the time, and click [Next>].
Operating Instructions • • Clicking [
Operating Instructions 7. Select the transfer method, and click [Next>]. • • Clicking [
Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • • Clicking [
Operating Instructions Setting Description Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1— 255 characters). You can set IPv6 address. Port No. • Enter a number (1—65535). Usually set to 21. Login ID*2 • If your ISP requires a login ID, set it (0—63 characters). Password*2 • If your ISP requires a password, set it (0—63 characters).
Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • • Clicking [
Operating Instructions Setting Description SMTP Server IP • Address or Host Name*1 Port No. • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1—255 characters). You can set IPv6 address. • Enter a number (1—65535). Usually set to 25. POP3 Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.
Operating Instructions 8. Confirm the settings, and click [Save]. • • New settings are saved. When finished, "Success!" is displayed. 9. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you are buffering images on the internal memory, the following operations also delete all buffered images. – Turning off the camera. – Saving the Date and Time page. – Restarting, updating firmware or resetting the camera to factory default.
Operating Instructions 2.16 Buffering or Transferring Images by Alarm Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. 1. Click [Trigger] on the Setup page. 2. Click No. to enable buffer/transfer. 3. Check [Enable Image Buffer/Transfer], select [Alarm 1 or 2] for trigger, select [Rising: GND to Open (High).] or [Falling: Open (High) to GND.] and click [Next>]. Note • • • 104 Click [Delete Buffered Images] to delete this buffered images.
Operating Instructions Setting Description Enable Image Buffer/Transfer • Check the box to enable the Trigger setting. Clear the box to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal. Selecting [Motion Detection] enables the camera to capture/transfer the images when the motion detects something.
Operating Instructions 5. Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the Home Position, registered Preset No.1–20 or Alarm No.1–2. • Clicking [
Operating Instructions Setting Image Quality Description • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. (default) [Favor Motion] optimizes for enhanced motion. [Mobile Phone] is for a transfer to a mobile phone. Note 640 x 480 pixels cannot be set for a transfer to a mobile phone. 7. Set the image buffer frequencies, and click [Next>].
Operating Instructions Setting Enable Posttrigger Image Buffer Description • • Check the box to enable the setting. The camera buffers or transfers the image right after the alarm signal is detected. Set an interval, number of images to buffer and total number. The buffered images may not match the total number due to memory capacity, image resolution, image quality or what object you view. 8. Select the transfer method, and click [Next>]. • • Clicking [
Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • • Clicking [
Operating Instructions Setting Description Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1— 255 characters). You can set IPv6 address. Port No. • Enter a number (1—65535). Usually set to 21. Login ID*2 • If your ISP requires a login ID, set it (0—63 characters). Password*2 • If your ISP requires a password, set it (0—63 characters).
Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • • Clicking [
Operating Instructions Setting Description SMTP Server IP • Address or Host Name*1 Port No. • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1—255 characters). You can set IPv6 address. • Enter a number (1—65535). Usually set to 25. POP3 Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.
Operating Instructions 9. After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 111 and page 112. Setting Description Disable • The camera does not send an E-mail notification when buffering or transferring image. Enable • The camera sends an E-mail notification (up to 3 destinations) when buffering or transferring image. 10.
Operating Instructions 11. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a mobile phone, many Emails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval. 1 image per minute frequency is recommended. • Alarm transfer stops its operations until the camera finishes all transfers.
Operating Instructions 2.17 Buffering or Transferring Images by Motion Detection Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. 1. Click [Trigger] on the Setup page. 2. Click [No.] to enable buffer/transfer. 3. Check [Enable Image Buffer/Transfer], select [Motion Detection] for trigger, and click [Next>]. Note • • • Click [Delete Buffered Images] to delete this buffered images. Click [Save] to save the settings.
Operating Instructions Setting Trigger Description • • • Selecting [Timer] enables the camera to buffer/transfer the image by timer. Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal. Selecting [Motion Detection] enables the camera to capture/transfer the images when the motion detects something. 4. Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 78).
Operating Instructions Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the Home Position, registered Preset No.1–20, or Alarm No.1–2. • Clicking [>Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
Operating Instructions 7. Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. • Clicking [Cancel] takes you back to the Trigger page without saving changes. • Clicking [
Operating Instructions 8. Select the transfer method, and click [Next>]. • • Clicking [
Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • • 120 Clicking [
Operating Instructions Setting Description Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1— 255 characters). You can set IPv6 address. Port No. • Enter a number (1—65535). Usually set to 21. Login ID*2 • If your ISP requires a login ID, set it (0—63 characters). Password*2 • If your ISP requires a password, set it (0—63 characters).
Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • • Clicking [
Operating Instructions Setting Description SMTP Server IP • Address or Host Name*1 Port No. • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1—255 characters). You can set IPv6 address. • Enter a number (1—65535). Usually set to 25. POP3 Server IP • Address or Host Name*1 • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.
Operating Instructions 9. After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 122 and page 123. Setting Description Disable • The camera does not send an E-mail notification when buffering or transferring image. Enable • The camera sends an E-mail notification (up to 3 destinations) when buffering or transferring image. 10.
Operating Instructions 11. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval to transfer image to a mobile phone, many Emails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval. 1 image per minute frequency is recommended. • Motion Detection transfer stops its operations until the camera finishes all transfers.
Operating Instructions 2.18 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. Transport Mode E-mail or FTP Server Encrypted Prepare the following requirements. Item E-mail or FTP Server Camera Supported Feature Operating System ISP Service : IPsec supported ISP Service : Services for multiple static global addresses (A global address must be set up to the camera.
Operating Instructions 2.19 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. E-mail or FTP Server VPN Router LAN WAN Not Encrypted Tunnel Mode Encrypted Prepare the following requirements. Item VPN Router Supported Feature ISP Service (in IPv4) ISP Service (in IPv6) Camera ISP Service (in IPv4) ISP Service (in IPv6) : Services for static global addresses (A global address must be set up to the WAN side.
Operating Instructions 2.20 Setting the Motion Detection The Motion Detection page allows you to adjust sensitivity of the Motion Detection. Threshold: If the threshold is set low, this function sensitively detects changes. Sensitivity: If you set sensitivity high, amplitude of motion detection bar gets jumpy. 1. Click [Motion Detection] on the Setup page. 2. Click the Motion Detection bar in Threshold to set the threshold level. 3.
Operating Instructions Threshold What is the threshold? The threshold is a value for the camera to detect motions on the image during the motion detection buffering. Setting the threshold lower allows subtler changes to be detected. Setting the threshold higher allows bigger changes that might occupy half the image to be detected. What is the sensitivity? The sensitivity is the brightness change level for the camera to detect as the motion.
Operating Instructions Note • • 130 The motion detection is activated by object outline's changes and the brightness changes. This feature is designed to alleviate false detections by overall brightness changes due to sunlight. But in this case, the camera may falsely detect the rapid brightness changes by the artificial light such as the fluorescent light. In other cases, motion detection by the Network Camera Recorder detects whole objects and brightness changes.
Operating Instructions 2.21 Notifying Setup of an Alarm Log Once a day, an alarm log sent at a specified time can be checked. To enable Alarm Log, set Alarm 1, Alarm 2 or Motion Detection for Trigger Setting and check [Enable]. 1. Click [Alarm Log] on the Setup page. When selecting Alarm1, Alarm2 or Motion Detection in Trigger page, the Alarm log window is displayed. 2. Set each parameter. Note • • Click [Save] to save the settings. Clicking [Cancel] cancels your settings without saving changes.
Operating Instructions Setting A setup of operation • Alarm log operation can be set here. Time • Set the date and time to send alarm logs via E-mail. SMTP Server IP Address or Host Name*1 • • If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. Or set a host name (1—255 characters). An IPv6 address can be set. Port No. • Enter a number (1—65535). Usually set to 25.
Operating Instructions 2.22 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval. You can display a time stamp on the image. The initial language can be selected from eight languages. The banner can be displayed for administrator or general users or both. 1. Click [Image Display] on the Setup page. 2.
Operating Instructions Setting Description Image Resolution • Select the image resolution. 640 x 480 pixels (Only for the Single Camera page) 320 x 240 pixels (default) 160 x 120 pixels (Only for the Multi-Camera page) Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. (Default) [Favor Motion] optimizes for enhanced motion. Refresh Interval • Select a refresh interval.
Operating Instructions 3. Click [Save] when finished. • • New settings are saved. When finished, "Success!" is displayed. 4. Click [Go to Image Display page]. • The Image Display page is displayed.
Operating Instructions 2.23 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured. 1. Click [Multi-Camera] on the Setup page. 2. Click [Add]. Note • • If you click the camera number, the modification page is displayed. The camera setting can be modified or deleted on it.
Operating Instructions Setting Display Description • Check the box to enable the camera. IP Address or Host Name*2 • Set the IP address or the host name to enable the camera. Port No. • Set the port number (1—65535). *1 Camera Name*3 • *1 *2 *3 This camera name is displayed only on the Multi-Camera page. In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set the host name.
Operating Instructions 2.24 Format the SD memory card Before you record the camera image, you need to format the SD memory card. Note • You can confirm the SD memory capacity on the Status page (see page 146). 1. Insert the SD memory card (see page 157). 2. Click [Trigger] on the Setup page. 3. Click [Format]. 4. Click [OK] on the confirmation window. • Format is complete. 5. Click [Go to Trigger page]. • 138 The Trigger page is displayed.
Operating Instructions 2.25 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Note • • • You can confirm the SD memory capacity on the Status page (see page 146). If the camera is restarted (see page 148), the SD memory recording starts again. If you remove the SD memory card and insert it again, the SD memory recording starts again (see page 157). 1. Click [Trigger] on the Setup page. 2. Click [SD video recording stop]. 3.
Operating Instructions 2.26 Start the SD Memory Recording The SD memory recording can be started on the Trigger page. Note • • • You can confirm the SD memory capacity on the Status page (see page 146). If the camera is restarted (see page 148), the SD memory recording starts again. If you remove the SD memory card and insert it again, the SD memory recording starts again (see page 157). 1. Click [Trigger] on the Setup page. 2. Click [SD video recording start]. • "SD video recording was started.
Operating Instructions 2.27 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Note • • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup. If you access the camera as an administrator, you can view the image outside the time period. 1. Click [Operation Time] on the Setup page. 2. Click [No.] to set the operation time. Note If No.
Operating Instructions Setting Description Enable • Check the box to enable the setting. Clear the box to disable it. A day of the week • Check the box to enable the day. Clear the box to disable it. Operation Time • Select the [Always] option when you do not specify the time period. If you specify the time period, select the time period option and set the time period. 4. Click [Save] when finished. • • New settings are saved. The Operation Time page is displayed.
Operating Instructions 2.28 Controlling External Output Terminal The digital output terminal allows you to control external devices. You can change the initial status of the output signal. Note Connect the external devices to the camera. 1. Click [External Output] on the Setup page. 2. Click [Save] when finished. • • • Clicking [Cancel] cancels your settings without saving changes. New settings are saved. When finished, "Success!" is displayed.
Operating Instructions 2.29 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off 1. Click [Indicator Control] on the Setup page. 2. Select indicator option. • Clicking [Cancel] cancels your settings without saving changes. Note • • See page 14 for indicator display. Selecting [Never turn indicator on] keeps indicator always off. 3.
Operating Instructions 3 3.1 Camera Maintenance Maintenance page (1) (2) (3) (4) (5) (6) (7) (8) Maintenance (1) Status Displays the camera settings and status (see page 146). (2) Session Status Displays information on access to the camera (see page 146). (3) Alarm Log Displays alarm logs (see page 147). (4) Restart Restarts the camera (see page 148). (5) Update Firmware Updates the camera firmware (see page 149). (6) Save Settings Creates a configuration file (see page 152).
Operating Instructions 3.1.1 Confirming the Status The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Confirming Session Status Displays client information connecting to camera. Clicking [Session Status] displays the following page.
Operating Instructions 3.1.3 Displaying Alarm Logs Displays up to 50 Alarm Logs in order of time. Old logs will be overwritten by new one. 1. Click [Alarm Log] on Maintenance page. 2. Alarm Logs are displayed. Note If the camera is restarted, all alarm logs are deleted. Item Description New Alarm Logs • Displays the number of new alarm logs. Date • Displays the date and time when the Alarm 1, 2, or Motion Detect were responded.
Operating Instructions 3.1.4 Restarting the Camera The Restart page can restart the camera. The camera can also be restarted by pressing the RESTART button (see page 160) or by disconnecting the AC adaptor cord from the outlet and reconnecting it again. Note When the camera restarts, the buffered images will be deleted. The buffered images on the SD memory card are not deleted. 1. Click [Restart] on the Maintenance page. 2. Click [Restart]. • 148 Restarting takes about 1 minute.
Operating Instructions 3.1.5 Updating the Camera Firmware The Update Firmware page allows you to update the camera firmware. If the new firmware is available, install it into the camera. Note • • • Do not turn off the power during firmware update. All buffered images on the internal memory will be deleted after the firmware update. The buffered images on the SD memory card are not deleted. The firmware version is displayed on the Top page and the Status page. 1.
Operating Instructions • The Update page is displayed in about 1 minute. 4. Click [Browse...]. • A dialog box is displayed to select the firmware. 5. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. 6. Confirm the firmware file name, and click [Update Firmware]. 150 • • Clicking [Cancel] takes you back to the Top page without firmware update. The next message is displayed during update.
Operating Instructions 7. Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete.
Operating Instructions 3.1.6 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 153). Note The saved image has privacy information. Prevent private information leaks. 1. Click [Save Settings] on the Maintenance page. 2. Click [Save]. 3. Click [Save] on the File Download dialog box. 4. Specify the location, and click [Save] on the Save As dialog box.
Operating Instructions 3.1.7 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Note • • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved. If you try to update the camera, create a configuration file after updating the firmware.
Operating Instructions 3.1.8 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. 1. Click [Reset to Factory Default] on the Maintenance page. 2. Click [Execute]. • • • The indicator blinks orange, and then turns off for 10 seconds. All camera settings (user name, password, IP address, subnet mask etc.) are reset to factory default.
Operating Instructions 3.2 Support page (1) (2) (3) Support (1) Help Displays the Help page (see page 155). (2) Product Information Displays product information website (see page 155). (3) Support Information Displays support information website (see page 156). 3.2.1 Seeing Help page The Help page displays explanations for each feature about the following 1. to 6. items. Clicking [Help] on the Support page displays the next page. 3.2.
Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Operating Instructions 3.3 Using the SD Memory Card The SD memory card (customer-provided) can store image data and replay them. Follow the instructions below to insert the SD memory card into the camera. 1. Open the cover on the side of the camera. 2. Insert the SD memory card, and push with your finger until it clicks. Or push LOC K PRO HIGH SPEED the card lightly to remove. Place the card face to the front. Note • • Ensure that recording has stopped before removing the SD memory card.
Operating Instructions 3.4 External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O Pin Features G GND pin 1 External Sensor Input 1 • Use it by opening or GND short-circuit. G GND pin 2 External Sensor Input 2 • Use it by opening or GND short-circuit.
Operating Instructions Circuit Diagram Example Camera Relay Light 12 V 4 3 2 G 1 G Door Sensor 2 (Alarm 2) Door Sensor 1 (Alarm 1) DC10.5 V–13.5 V CAUTION • • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its electrical capability (see page 158).
Operating Instructions 3.5 [For BB-HCM331] RESTART Button The camera has a RESTART button on the side. RESTART Button (Press the button with a pointed object.) Pressing the RESTART button restarts the camera. Note • • • 160 After removing the sunshade, press the RESTART button. All buffered images on the internal memory are deleted when restarting the camera. The buffered images on the SD memory card are not deleted. Restarting takes 1 minute.
Operating Instructions 3.6 FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. FACTORY DEFAULT RESET Button (Press the button with a pointed object.) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera. • Press the FACTORY DEFAULT RESET button for 1 second when the camera is on. • The indicator blinks orange, and then turns off for 5 seconds.
Operating Instructions 3.7 Mounting the Camera Two mounting methods are shown in the following figures: Tripod Mount and Ceiling Mount. See Getting Started for two other methods of mounting. Confirm the top and bottom of the camera when mounting. Ask the authorized dealer for Ceiling Mount. Note Mounting and cabling instructions described below follow generally accepted guidelines suitable for residential installations.
Operating Instructions Ceiling Mount Note • Do not mount the camera upside down. The image may be displayed upside down. Top Make sure the indicator is always in the lower right corner. Bottom • • When mounting, we suggest using the hardware we provide. Mounting in any other manner may cause the camera to fall, causing personal injury or damage to the camera. To reduce the load on the mounting hardware, dress the cables neatly and secure with tape.
Operating Instructions 3.8 Default Setting List Basic Items Network (IPv4) Default Required Automatic Setup - Allow Access from the Internet (Automatic Setup only) No - - Network Configuration from Setup Program (Static/DHCP only) Enable - - 80 - 20, 21, 25 and 110 is not available.*2 IP address (Static only) 192.168.0. 253 When setting Static *1 Subnet Mask (Static only) 255.255. 255.
Operating Instructions Items Network (IPv6) Default Required Note Automatic Setup - Automatic Setup/ Static Allow Access from the Internet (Automatic Setup only) No - - Port No. (Static only) 80 - 20, 21, 25 and 110 is not available.*2 IP address (Static only) [Blank] When setting Static *1 Default Gateway (Static only) [Blank] When using Gateway *1 DNS Server 1 DNS Server 2 [Blank] When using DNS *1 Unlimited - 0.1, 0.2, 0.3, 0.
Operating Instructions Items Dynamic Viewnetcam.com DNS User-specified DynamicDNS No check Required Note When Viewnetcam.com/ setting User-specified viewnetcam. DynamicDNS/ com Disable [Blank] - Viewnetcam.
Operating Instructions Items Camera Default Required Note Camera Name Network Camera Required 1—15 characters *6 White Balance Auto - Auto/Fixed Indoor/ Fixed Fluorescent (White)/Fixed Fluorescent (Daylight)/Fixed Outdoor/Hold -60 degrees - -60—+60 degrees 0 degrees - -60—+60 degrees (Maximum) +60 degrees - -60—+60 degrees Tilt Range (Minimum) -45 degrees - -45—+20 degrees 0 degrees - -45—+20 degrees (Maximum) +20 degrees - -45—+20 degrees Return to Specified Position (Time
Operating Instructions Items Audio Default Required Note Output Enable - - Volume Standard - Minimum/ Standard/ Maximum 1 min - 1, 2, 3, 5, 10, 20, 30, 60 (min) Enable - - Camera Microphone Sensitivity Standard - Minimum/ Standard/ Maximum Mute during Pan/Tilt Enable - - PC Audio Input Timeout Input Account Items Security: Administrator 168 Default Required Note Do not permit access from guest users - - User Name [Blank] When setting administrator 6—15 characters *3 P
Operating Instructions Items General User Default Required Note User ID List [Blank] - - User Name [Blank] When setting general user 6—15 characters *3 Password [Blank] When setting general user 6—15 characters *3 Retype Password [Blank] When setting general user 6—15 characters *3 Not permitted - Not permitted, Unlimited, 10, 30 (s), 1, 5, 10, 30, 60 (min) 3s - 3, 5, 10, 30, 60 (s) No checks - - Limit time of Continuous Motion JPEG Refresh Interval Access Level Buffer/Transfe
Operating Instructions Items Default Required Note Third blocks from the left - - Sensitivity Center - - A setup of operation Disable When selecting Alarm1, Alarm2 or Motion Detection in Trigger. Disable/ Enable(When there is no newarrival alarm log:Disable)/ Enable(When there is no newarrival alarm log:Enable) Motion Threshold to start Detection recording Alarm Log Active Time PM 12h 0min AM/PM, 1–12 (h), 0/10/20/30/ 40/50 (min) Checked - [Blank] - Port No. (SMTP) 25 - Port No.
Operating Instructions Advanced Items Image Display Default Required Note Single Camera Image Resolution 320 x 240 - 320 x 240 or 640 x 480 Single Camera Image Quality Standard - Favor Clarity, Standard or Favor Motion Motion - 3, 5, 10, 30, 60 (s) or Motion Multi-Camera Image Resolution 320 x 240 - 160 x 120 or 320 x 240 Multi-Camera Image Quality Standard - Favor Clarity, Standard or Favor Motion Multi-Camera Refresh Interval Motion When reducing traffic 3, 5, 10, 30, 60 (s) or
Operating Instructions Items MultiCamera Multi-Camera Display Note [Blank] - - Checked When setting Multi-Camera - [Blank] When setting IP address*1 Multi-Camera Host name*5 is 1—255 characters. Port No. [Blank] When setting 20, 21, 25 and Multi-Camera 110 are not available.
Operating Instructions *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal digits divided with ":". Consecutive 0s can be abbreviated as "::". *2 Set the number of 1—65535. *3 Enter ASCII characters (see page 183). But [Space], ["], ['], [&], [<], [>] and [:] are not available. *4 Enter ASCII characters for the host name (see page 183). But [Space], ["], ['], [&], [<], and [>] are not available.
Operating Instructions 3.9 Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.9.1 Cleaning the Main Unit If the lens cover has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with a dry cloth. Note • • • 174 Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax, petroleum products or hot water to wipe the camera. Also avoid glass cleaner, pesticide or hair spray.
Operating Instructions 3.10 Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. 1. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below.
Operating Instructions 3.11 Using Setup Program The Setup Program can be used for the following purposes. • Finding the IP address and port number of the camera connected to your network. • Setting up the camera automatically. • Setting up the camera manually to a Static or a DHCP setting. • Disabling IPsec. • Displaying the Setup page. Finding the camera 1. Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.
Operating Instructions • You can find the camera IP address and port number by looking up the MAC address of your camera. MAC Address Port No. IP Address Camera Status Camera List window Displays IPv4 or IPv6 information. IPv6 Information Note • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up. • See Getting Started for the setup from the MAC address.
Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup 1. Click [Execute] on the Camera List window shown on page 177. 2. Click each button to execute the program. Sets up the camera to view on the LAN. Sets up the Internet access to the camera. Manually sets up the camera. Disables IPsec. If disabled, the button is displayed gray. Displays the Setup page (see page 48). Note • See Getting Started for the local and Internet access setup.
Operating Instructions 3.12 Setting Your PC 3.12.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended. • A firewall of a proxy server in a corporate environment may prevent access to the camera. Consult your network administrator.
Operating Instructions 3. Click the [Connections] tab, and click [LAN Settings]. 4. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. See if the check box is checked or not. If checked, click [Advanced...]. • 180 If not checked, click [Cancel]. Proxy settings are not required.
Operating Instructions 5. Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.253) 6. Click [OK]. Note When accessing the camera via a proxy server, the Talk Button is displayed gray. Talk feature cannot be used.
Operating Instructions 3.12.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnPTM (Universal Plug and Play) following the steps below.
Operating Instructions 3.13 ASCII Character Table ASCII Character Table (space) ! " # $ % & ' ( ) * + , .
Operating Instructions 3.14 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value.
Operating Instructions 3.15 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card.
Operating Instructions 3.16 Specifications Network Camera Items Specifications Zoom 10x digital zoom Pan/Tilt Angle Pan: -60 ° to +60 °, Tilt: -45 ° to +20 ° Number of Pixels 1/4-inch CCD Sensor 320,000 pixels Illuminance 3—100,000 lx (0.2—100,000 lx in color night view mode) White Balance Auto/Manual/Hold Focus Fixed 0.5 m—Infinity Caliber Ratio (F No.) F3.
Operating Instructions Other Specifications Items Frame rate *3 Specifications Max. 12 frames/second (640 x 480) Max.
Operating Instructions Other Specifications Items Power Supply BB-HCM311 AC adaptor: Input 100—240 V AC, 50/60 Hz Output 12 V DC, 750 mA Consumption: About 3 W (6 W during pan/tilt scan) Temperature Operation: 0 °C to +40 °C Storage: 0 °C to +50 °C Humidity BB-HCM331 *2 *3 188 Operation: 20 %—80 % (No Condensation) Storage: 20 %—90 % (No Condensation) Temperature Operation: -20 °C to +50 °C Storage: -25 °C to +60 °C Humidity *1 Specifications Operation: 20 %—90 % (No Condensation) Storage: 20 %—9
Operating Instructions Index 189
Operating Instructions A G Abbreviations 5 ActiveX Controls 25 Administrator/General Users/Guest Users 90 Alarm Image Buffer/Transfer 104 Alarm Log 131, 147 Alarm Position 34 ASCII Character Table 183 Audio page 86 General User page 92 B Image Display page 133 Indicator Control page 144 IPsec 60 IPv6 Domain Name Service 22 Buffered Image page 43 C Camera Access 20 Camera page 81 Capture Image Button 30 Ceiling Mount 163 Cleaning 174 Click to Center 29 Clicking the right mouse button 33 CPU 12, 13 D
Operating Instructions R Reset to Factory Default page 154 RESTART Button 160 Restart page 148 Rotating the mouse wheel 33 S Save Settings page 152 SD memory card 138, 139 Security: Administrator page 88 Session Status 146 Setup page 48 Setup Program 176 Single Camera page 24 Specifications 186 Status page 146 Support Information page 156 Support page 155 System Requirements for your PC 12 T Talk 38 Timer Image Buffer/Transfer 95 Top page 21 Trademarks 5 Transport mode 63, 126 Tripod Mount 162 Tunnel mod
The information in this document is subject to change without notice. Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
