Router User Manual

1 AAA troubleshooting
Nortel Secure Router 8000 Series
Troubleshooting - VAS
1-14 Nortel Networks Inc. Issue 01.01 (30 March 2009)
1.3.3 Troubleshooting flowchart
Figure 1-6 Troubleshooting flowchart of RADIUS authentication
End
The fault disappears?
The fault disappears?
The fault disappears?
The FTP user fails to
pass the RADIUS
authentication
Login record？
No
Yes
Failing authentication
information?
Can NAS transmit
the authentication
information to the
RADIUS server？
Remove the fault
based on the failing
authentication
information
Configure the
authentication mode
on the RADIUS
server correctly
Can NAS
receivethe authorized
FTP directory?
Can the user
log on to the NAS
FTP server?
Seek the
technical
support
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No