Router User Manual

Nortel Secure Router 8000 Series
Troubleshooting - VAS 1 AAA troubleshooting
Issue 01.01 (30 March 2009) Nortel Networks Inc. 1-9
1.2.3 Troubleshooting flowchart
Figure 1-4 Troubleshooting flowchart of local user authentication
No
Yes
Normal PPP link?
Correct PAP
configuration?
Correct AAA
configuration?
Ensure the PPP in
up state when no
authentication mode
is configured
The fault
disappears?
The fault
disappears?
Modify PAP
Is the user domain
configured?
Ensure the password
of the local user is
the same as that
used in PAP
End
Is the local
authentication mode
configured?
Seek technical
support
The fault
disappears?
End
Yes
Yes
Yes
Yes
No
No
No
No
No
Yes
In PAP mode, the
local user
authentication fails
Troubleshooting procedure
Step 1 Check the PPP link.