User's Manual Part 2

Appendix
9-21
Customer Service
For SoftBank handset or service information, call General Information.
For repairs, call Customer Assistance.
SoftBank Customer Support
SoftBank Mobile Global Call Center
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
From outside Japan, dial +81-3-5351-3491 (toll free from SoftBank handsets)
If handset is lost/stolen, call this number immediately (international charges apply)