User's Manual

Table Of Contents
Appendix
9-20
Customer Service
For information about SoftBank handsets or services, call General Information.
For repairs, call Customer Assistance.
SoftBank Mobile Customer Center
If you cannot reach a toll free number, use the number (charges apply) below for your service area:
Hokkaido Area, Tohoku Area
Hokuriku Area, Kanto Koshinetsu Area
022-380-4380 Tokai Area 052-388-2002
Kansai Area 06-7669-0180
Chugoku, Shikoku Area
Kyushu, Okinawa Area
092-687-0010
SoftBank Mobile Global Call Center
General
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at
0800-919-0157
Customer
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at
0800-919-0113
From outside Japan, dial +81-3-5351-3491 (toll free from SoftBank handsets)
If handset is lost/stolen, call this number immediately (international charges apply)