User's Manual

16-31
Appendix
16
Customer Service
If you have questions about SoftBank handsets or services, please call General Information.
For repairs, please call Customer Assistance.
Call these numbers toll free from landlines.
Subscription Area Service Center Toll Free Number
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi,
Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama,
Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama,
Ishikawa, Fukui
General Information 0088-240-157
Customer Assistance 0088-240-113
Aichi, Gifu, Mie, Shizuoka
General Information 0088-241-157
Customer Assistance 0088-241-113
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information 0088-242-157
Customer Assistance 0088-242-113
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki,
Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
General Information 0088-250-157
Customer Assistance 0088-250-113
SoftBank Mobile Customer Center
From a SoftBank handset, dial toll free at
157 for General Information or
113 for Customer Assistance
SoftBank Mobile Global Call Center
From outside Japan, dial [phone]
(Please take care to dial the correct number. International
charges will apply to this call.)