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◎ When repairs are necessitated as a result

of consultation

Bring your FOMA terminal to a repair

counter speciﬁed by DOCOMO. Note that

your FOMA terminal is accepted for repair

during the repair counter

’

s business hours.

Further, note that you may need to wait for

ﬁxing depending on the malfunction state.

■In warranty period

・ Your FOMA terminal is repaired charge

free in accordance with the terms of

warranty.

・ Make sure that you bring the warranty

card to the counter for repair. If you do

not show the warranty card, or when

troubles or malfunctions are regarded

to be caused by your mishandling (the

damages of liquid crystal, connector,

etc.), the repair cost is charged even

within the warranty period.

・ The cost for troubles caused by the use

of devices and consumables other than

those speciﬁed by DOCOMO is charged

even within the warranty period.

■Repairs may not be carried out in the

following cases:

・ When exposure to water is found at

our repair counter (Example: When the

moisture detection sticker has reacted)

・ When, as a result of inspection at our

repair center, corrosion is found due to

exposure to water, dew condensation, or

sweat, or when damage or deformation is

found in the circuit board [Repairs might

not be carried out when damage to the

connector terminal (earphone/microphone

terminal) or liquid crystal, or cracks in the

body are found.]

※Even if repair is feasible, the repair cost

is charged when the trouble you suffer

matches one of the symptoms listed

above, which is not supported by the

warranty.

■After the warranty period

We will repair your FOMA terminal on

request (charges will apply).

■Spare parts availability period

The minimum storage period of the

performance spare parts (parts required

for maintaining performance) for the FOMA

terminal is basically six years after the

closure of its production. Note, however,

that your FOMA terminal might not be

repaired depending on the troubled portions

because of the shortage of spare parts.

◎Other points to note

󱾁Make sure not to modify the FOMA

terminal or its accessories.

・ We might reject to repair depending on

the degrees of your modiﬁcation.

The following might be regarded as

modiﬁcations:

・ To put stickers, etc. onto the liquid

crystal or keys

・ To decorate the FOMA terminal using

adhesives

・ To replace the coverings etc. with

those of other than DOCOMO genuine

products

・ Repairs of troubles or malfunctions

resulting from the modiﬁcations are

charged even within the warranty period.

󱾁Do not peel the nameplate off the FOMA

terminal.

Note that when we cannot ensure the

contents described on the nameplate

and therefore cannot verify the product

conformity to the technical standard, it

might happen that we at DOCOMO reject

to repair the malfunction.

󱾁The information such as about function

settings, etc. might be reset depending

on the troubles or repairs, or the way

you handle the FOMA terminal. Set the

settings again.

󱾁If the FOMA terminal is repaired,

the Bluetooth Address may change,

regardless of the area that was originally

damaged.

󱾁The parts generating magnetism are

used in the following portions of the

FOMA terminal. Note that if you place

a magnetism

sensitive object such as a

cash card near the FOMA terminal, the

card might become unusable.

Portions: speaker, earpiece

󱾁This FOMA terminal comes with the

waterproof performance, however, if the

inside of the FOMA terminal gets wet or

becomes moist, immediately turn off the

power and remove the battery pack; then

visit a repair counter. The FOMA terminal

may not be repaired depending on the

condition.