User's Manual

65
Others
Support
Troubleshooting
⿠First of all, check to see if you need
to update the software program
and then update it if necessary.
See
page 68 for how to update software
pro
grams.
⿠When symptom persists even after
you check the countermeasure
s
for the pro
blem you suffer, contact
the “Repairs” counter listed on the
back page of this manual or a re
pair
counter specified by DOCOMO.
The “Repairs” counter is available in
Japanese only.
Power source
The FOMA terminal does not turn on.
…Make
sure the battery pack is attached to
the FOMA terminal correctly. (See page 19)
…Make sure the battery is fully charged. (See
page 20)
Charging
Cannot charge.
(The Call/Charging indicator does not
light, or it flicke
rs.)
…Make
sure the battery pack is attached to
the FOMA terminal correctly. (See page 19)
…
Make sure the power plug of the adapter
or cigarette lighter plug is securely inserted
into the outlet or cigare
tte lighter socket.
… Make sure the adapter and the FOMA
terminal are connected correctly. (See page 20)
… When you use an AC adapter (option),
make sure its connector is firmly connected
to the FOMA term
inal or the provided
desktop holder.
(See page 20, page 20)
… When you use the desktop holder, make
sure
the connector terminal of the FOMA
term
inal is not stained. If it is stained, wipe
the terminal part with a dry cotton swab, etc.
…If you talk on the phone, have
communications, or operate other
functions fo
r a long time during battery
ch
arge, the temperature of the FOMA
term
inal may rise to flicker the Call/
Charg
ing indicator. In that case, charge
the battery after the FOMA term
inal cools
dow
n. (See page 20)
…
If you are in a location other than the
appro
priate ambient temperature, charging
may
not be started or fully charged. In the
case, ch
arge the battery again under the
appropriate ambient temperature. (See page 20)
Operation of terminal
While you operate the FOMA terminal or
ch
arge the battery, they get hot.
…While operating or ch
arging, or when
yo
u operate i
-
αppli programs, talk on the
videophone, or wa
tch 1Seg programs
fo
r a long time during battery charge, the
FOMA term
inal, battery pack, or adapter
may
become warm, but this is not a safety
hazard
, so you can continue to use them.
The usable time of the batt
ery is short.
…Make
sure not to leave the FOMA terminal
out
-
of
-
service
-
are
a for a long time. If your
FOMA term
inal is left out
-
of
-
service area,
it search
es for radio waves to establish
communications, consuming more
power.
…The usable time of the battery pack
varies
depending on the usage env
ironment or
its re
maining life.
…Battery pack
s are consumables. The
usable time slightly short
ens each time
yo
u charge the battery. If the usable time
becomes ex
tremely short as compared
with the default state eve
n if fully charged,
purch
ase the specified battery pack.
The powe
r of the FOMA terminal shuts
dow
n and restarts.
…If the term
inal of the battery pack is
stained, the connection might deteri
orate
to shut dow
n the power. Wipe the battery
term
inal with a dry cotton swab, etc.