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Start Here • Charge and set up your Palm™ Zire™ 21 handheld. • Install Palm™ Desktop software. • Learn to use your handheld. Important! Already use a Palm™ handheld? Before going on to step 1, synchronize your current handheld with your computer so that the information isup-to-date. Contents USB HotSync® cable Power adapter Palm Zire 21 handheld Software Installation CD Note! You must install the version of Palm Desktop software included in this package.
ENGLISH 1 Connect and charge a. Plug the power adapter into your Zire 21 handheld and into an outlet. b. Charge for three hours.
ENGLISH 2 Set up a. Unplug the power adapter. Stylus b. Press the power button.* c. Remove the stylus. d. Follow the instructions onscreen. Power button * Problems? See "Troubleshooting" section in the upcoming pages.
ENGLISH IR (infrared) port USB port (for HotSync cable) Power adapter connection Stylus Home (Tap to go to Home screen.) Menu Star (Tap to initiate the HotSync process.) Power button Find Address Book (Press to turn on handheld and open Address Book.) Date Book (Press to turn on handheld and open Date Book.
Install software and connect handheld Windows: Mac: Follow the installation instructions that appear on your computer screen.* Double-click the Palm Desktop Installer icon.* * Problems? If installation or the HotSync process did not work, see "Troubleshooting" section in the upcoming pages. Tip for upgraders: If you want more information on upgrading your handheld, go to www.palm.com/support/intl.
ENGLISH 4 Connect to your computer a. Connect the HotSync cable to your handheld. b. Connect the cable to a USB port on your computer.
Enter and synchronize your information Windows: Mac: a. Double-click the Palm Desktop icon on your computer desktop. a. Double-click the Palm Desktop icon in the Palm folder. b. Click New Event in the lower-left corner. b. Create or select a username to identify your information. c. Enter the appointment, and then click OK to save it. c. Select Event from the Create menu. d. Enter the appointment, and then click OK to save it.
ENGLISH 6 Transfer your appointment to your handheld a. Connect the HotSync cable to your handheld and computer (see step 4). b. Press the power button to turn on the handheld. c. Tap the Star icon to start the HotSync process. Power button HotSync process * Problems? If the HotSync process did not work, see "Troubleshooting" section in the upcoming pages.
a. Press the Date Book button. c. Tap to set the time. Tap OK. b. Tap New. New d. Tap to display the onscreen keyboard. Tap the keyboard to type. ABC Date Book e. Repeat the HotSync process (see step 6) to transfer this appointment to Palm Desktop software.
ENGLISH Troubleshooting Your handheld does not turn on when you press the power button, or your handheld does not respond when you tap it 1. Press either the Date Book or Address Book button to see if you can turn on your handheld that way. 2. Perform a soft reset: Use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button inside the hole on the back panel of your handheld. Reset button 3.
Windows: 1. Click the Start button. 2. Select Run from the Start menu. 3. Click Browse to locate the drive with the Palm Desktop software CD-ROM. 4. Double-click the autorun.exe file on the Palm Desktop software CD-ROM. Mac: 1. Double-click the CD-ROM icon on the Mac desktop to open the Palm Desktop software CDROM. 2. Double-click the Palm Desktop Installer icon. For more information, go to www.palm.com/support/intl.
ENGLISH HotSync® process does not begin Check that the USB cable is connected securely to your handheld and to a working USB port of your desktop computer. HotSync icon Windows: 1. Make sure the HotSync icon appears in the Windows system tray. If not: a. Click the Start button and select Programs. b. Select Palm Desktop, and then select HotSync Manager. 2. Check the connection type: a. Click the HotSync icon. b. Make sure there is a check mark next to Local USB.
Make sure your handheld is on, and then try the following: 1. Tap the Home icon . 2. Locate and tap the HotSync icon . 3. In the HotSync application, make sure of the following: – Your username (established when you installed Palm Desktop software) appears in the upper-right corner. – Local option is highlighted. If it is not highlighted, tap on Local. – The phrase Cradle/Cable appears, tap on dropdown arrow, and then tap Cradle/Cable in the list. Username Tap HotSync icon 4.
ENGLISH Symptoms caused by third-party applications Some third-party applications may not have been upgraded to be compatible with your new Palm™ handheld.
Find more information The Handbook opens in Adobe Acrobat Reader on your computer. If you do not have Acrobat Reader, you can install it from the Palm Installation software CD-ROM. Windows: Mac: In Palm Desktop software, click Help in the menu bar. Then select the menu item for the Handbook. Look in the Applications:Palm:Documentation folder, and double-click Zire21_Handbook.pdf. www.palm.
ENGLISH Palm, Inc. 400 N. McCarthy Blvd. Milpitas, CA 95035 USA Copyright © 2003 Palm, Inc. All rights reserved. HotSync, the Palm logo, and the Palm Powered logo are registered trademarks of Palm, Inc. Palm and Zire are trademarks of Palm, Inc. Other product and brand names may be trademarks or registered trademarks of their respective owners. Disclaimer and Limitation of Liability Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc.
