PDA User Guide
Table Of Contents
- User Guide
- Table of Contents
- About This Guide
- Setting Up Your Handheld and Your Computer
- Basics
- Moving Around in Applications
- Entering Information on Your Handheld
- Moving and Managing Info Between Your Handheld and Your Computer
- Program memory and the internal drive
- How can I work with information?
- When would I use each method?
- Synchronizing information
- Entering information using desktop software
- Synchronizing your handheld with your computer
- Synchronizing with a cable
- Customizing your synchronization settings
- Choosing how your computer responds to synchronization requests
- Setting synchronization options
- Choosing whether application information is updated
- Installing applications to your handheld
- Installing applications from a Windows computer
- Using Quick Install from within Palm Desktop software
- Using the palmOne Quick Install icon
- Using the palmOne Quick Install window
- Installing applications from a Mac computer
- Using the Send To Handheld droplet
- Using commands in the HotSync menu
- Using File Transfer to transfer info to your handheld
- Using Drive Mode to work with info on another computer
- Other ways of managing information
- Removing information
- Related topics
- Managing Your Contacts
- Managing Your Calendar
- Managing Your Office Files
- Viewing Photos and Videos
- Listening to Music
- Managing Your Tasks
- Writing Memos
- Writing Notes in Note Pad
- Connecting Wirelessly to Other Devices
- What can I do with the built-in Bluetooth technology?
- Entering basic Bluetooth settings
- Setting up a phone connection
- Accessing email and the web wirelessly
- Setting up a connection for wireless synchronization
- Setting up a connection to your Windows desktop computer
- Setting up a connection to a network
- Creating trusted pairs
- Setting advanced Bluetooth features
- Related topics
- Sending and Receiving Email Messages
- Upgrading an existing email account
- About email accounts
- Creating an account
- Managing email accounts
- Getting and reading email
- Switching among email accounts
- Getting email messages
- Auto get mail with notification
- Scheduling auto get mail
- Auto get notifications
- Setting notification options
- Viewing and using the Reminders screen
- Auto get mail retries
- Resource issues with auto get mail
- Inbox icons in the VersaMail application
- Reading email messages
- Selecting whether to receive messages as HTML or plain text
- Customizing the font of messages you are reading
- Sending an email message
- Working with email folders
- Working with email messages
- Working with attachments
- Synchronizing email on your handheld with email on your computer
- Setting up an account on your handheld
- Enabling synchronization on your computer
- Setting synchronization options for your email account
- Setting mail client synchronization options
- Setting Microsoft Outlook as your default email program
- Setting advanced email synchronization options
- Account information screens
- VersaMail conduit shortcuts
- Excluding one or more accounts during synchronization
- Synchronizing an account
- Synchronizing multiple accounts
- Using SSL with the conduit
- Advanced VersaMail application features
- Setting preferences for getting, sending, and deleting email
- Adding or updating a contact directly from a message
- Creating and using filters
- Turning filters on and off
- Editing or deleting a filter
- Managing settings for incoming and outgoing mail
- Adding APOP to an account
- Setting advanced account preferences
- Changing email header details
- Backing up mail databases
- Synchronizing IMAP mail folders wirelessly
- Prerequisites for wireless IMAP folder synchronization
- Turning IMAP folder synchronization on or off
- Synchronizing handheld/mail server IMAP folders from the Options menu
- Working with root folders
- Using Secure Sockets Layer (SSL)
- Related topics
- Sending and Receiving Text Messages
- Browsing the Web
- Accessing a web page
- Quickly jumping to a page
- Changing how you view a page
- Bookmarking your favorite pages
- Disconnecting from and connecting to the Internet
- Downloading files and pages
- Communicating with other users
- Returning to a web page you recently visited
- Changing your Home and start pages
- Setting advanced browser options
- Related topics
- Dialing Phone Numbers from Your Handheld
- Sharing Information
- Managing Your Expenses
- Performing Calculations
- Keeping Your Information Private
- Using Categories to Organize Information
- Managing Clock Settings
- Customizing Your Handheld
- Customizing your Favorites View
- Customizing the Application View
- Making the screen easier to read
- Assigning a button to your frequently used applications
- Setting the date and time
- Customizing the way you enter information
- Selecting sound settings
- Entering your owner information
- Conserving battery power
- Connecting your handheld to other devices
- Customizing network settings
- Setting up VPN
- Related topics
- Expanding Your Handheld
- What type of expansion cards can I use?
- How can expansion cards help me?
- Removing an expansion card
- Inserting an expansion card
- Opening an application on an expansion card
- Opening files on an expansion card
- Viewing card information
- Renaming a card
- Copying applications to an expansion card
- Removing all information from a card
- Related topics
- Maintaining Your Handheld
- Common Questions
- Getting Help
- Product Regulatory Information
- Index

Tungsten™ T5 Handheld 613
CHAPTER 28 Common Questions
2. Select and drag the Backup folder to the desktop. Make sure you see the Backup folder on the
desktop.
3. On a Windows computer, close the palmOne folder.
4. Perform a hard reset
. Synchronize your handheld with your computer to restore info to your
handheld’s program memory, and use File Transfer (Windows) or Drive Mode (Mac) to restore
info to your handheld’s internal drive.
5. Operate your handheld and try to replicate problem operations.
6. Do one of the following:
• If your handheld still has problems, review this Common Questions section for solutions to
the problem. Fix the problem before reinstalling the third-party applications.
• If your handheld no longer has problems, install the third-party applications one application
at a time using the following procedure:
a. Open the Backup folder you moved to the desktop in step 2.
b. Double-click a PRC file. On a Windows computer, the palmOne Quick Install window
opens with the PRC file listed. On a Mac computer, the HotSync Manager window opens
with the PRC file listed.
Alternatively, on a Mac computer, you can drag the PRC file to the Send To
Handheld droplet instead of double-clicking it.
c. Click Done.
d. Synchronize your handheld with your computer.
e. Operate your handheld and try to replicate problem operations.
NOTE