using your Treo ™ Includes setup information and instructions for most tasks
Copyright Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, and Blazer are among the trademarks or registered trademarks owned by or exclusively licensed to palmOne, Inc. or its subsidiaries. Palm, Palm OS, HotSync, and the Palm Powered logo are trademarks or registered trademarks licensed to palmOne, Inc.. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc.
109 when you’re ready: customizing your Treo 110 Phone settings 113 System Sound settings 114 Display and appearance 116 Applications Launcher settings 117 Button settings 118 Date and time settings 120 General Preferences 121 Locking your phone and data 127 if something happens: help 128 Upgrading from another Palm 130 131 133 134 137 140 143 144 145 146 147 148 Powered device Trouble installing Palm Desktop? Resetting your Treo Screen Network connection Synchronization (HotSync) Mail Web Camera Third-par
If you read nothing else... This guide is designed to get you using your Treo quickly, starting with just the basics. As you become more comfortable with your Treo and want to learn more, come back and read the other sections. Read this Now: Getting Started First Month: Managing Applications Follow the instructions on pages 7-16 to set up your Treo and make your first call. Explore pages 99-108 to learn how to add or delete extra applications and use an expansion card with your Treo.
What you’ll need Treo overview As you work through the instructions in this guide, you’ll need all the items that came in the Treo box (see page 9) as well as the following: You should have received all of the following components in the Treo box: You can purchase a separate serial HotSync cable and other accessories. For more information, visit www.palmOne.com.
Be careful not to scratch or crush your Treo’s touchscreen. Do not store it in a place where other items might damage it. IMPORTANT: Treo’s speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized. A. B. C. D. E. A. B. C. D. E. F. G. H. I. J. K.
Battery consumption varies based on your personal usage. Consumption factors include signal strength, backlight and speakerphone usage, and whether calls are data or voice calls. Charging the battery Inserting the SIM card Before using your Treo, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend three hours for a full charge, or until the LED is solid green. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. 2.
Treo includes a keyboard backlight for nighttime use. The keyboard backlight activates automatically when the screen turns on, but shuts off if the keyboard is not in use. When the screen is on, press Option then the P key to manually activate the keyboard backlight. Turning Treo on and off Making your first call You can use the Palm OS features of your Treo independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately.
Adjusting call volume While a call is in progress, press the volume buttons on the side of your Treo to adjust call volume. A. Volume buttons What’s my number? 1. 2. 3. 4. Make sure Wireless Mode is on (see page 14). Press Phone . Press Menu . From the Options menu, choose Phone Info (/I). If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot. If your phone number still does not appear in Phone Info, consult your mobile service provider.
Moving around the Treo screen Some third-party applications may not work with 5-way navigation, and you must use the stylus instead. To move around the Treo screen, you can use the 5-way navigation control, or tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu commands. The 5-way navigation control includes Right, Left, Up, Down, and Center buttons.
You can also use the stylus to highlight text on the screen. When text is highlighted it appears in reverse type. • Drag the stylus across the text you want to highlight. • Double-tap a word to highlight it. • Triple-tap a line of text to highlight it. 1. 2. 3. 4. Press Menu to display an application’s menus. Press Right and Left to switch between menus. Press Up and Down to highlight a menu item. Press Center to choose the menu item, or press Menu menu and cancel your selection.
Using the keyboard When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys, as shown above. Entering lowercase and uppercase letters • To type lowercase letters, press the desired keys. • To type an uppercase letter, press Shift , then type a letter. You don’t need to hold down Shift while typing a letter. • To turn Caps Lock on, press Shift twice. To turn it off, press Shift again.
Launching applications Symbols and accented characters Type... then press Alt to choose... Type... then press Alt to choose... Type... then press Alt to choose... a á à ä â ã å æ o ó ò ö ô œ õ ø 0 A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1 b or B ß p or P % ¶ 2 c ç ¢ © ^ ˆ r or R ® 3 C Ç ¢ © ^ ˆ s ß š § .
Button Press Applications Launcher repeatedly to cycle through different categories of applications. In the Applications Launcher, you can type the first few letters of the application’s name to highlight it. For example, if you type c it highlights Calendar, then if you type i it highlights CityTime. If you pause and then type i, it highlights the first application that starts with i.
Connecting your Treo to your computer For best performance, plug your USB synchronization cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub. 1. Plug the AC charger into a wall outlet. If necessary connect an adapter. 2. Connect the charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled UP. 3. Plug the USB HotSync cable into an available USB port on your computer. 4.
Synchronizing contacts and other personal data We strongly recommend that you install the Palm Desktop synchronization software soon after you start using your Treo, and that you synchronize your Treo and computer frequently to keep your information up-to-date (and backed up) in both locations. Before you can synchronize your contacts and other personal data, you must install the Palm Desktop software from the CD that came with your Treo. See page 29 for instructions. 1.
Where to learn more A quick introduction to your new Treo To launch the built-in tutorial: 1. Press Applications Launcher. 2. Choose the pick list in the upper-right, select All. 3. Choose the Tutorial icon. 4. Follow the onscreen instructions in the Tutorial. • Tutorial: The Tutorial teaches you how to use many features of your Treo. It is already installed on your Treo and you can launch it any time.
Phone overview You can monitor the status of several items, using icons at the top of the Phone screen: Network name The Phone application lets you make and receive calls, store information about your contacts, and store Favorites for contacting people and launching applications. Be sure you know how to turn on Wireless Mode before reading this section (see page 14). Accessing the Phone application • Press Phone .
Dialing calls Your Treo offers several options for making phone calls. As you get familiar with your Treo, you’ll discover which method you prefer. To see more information for a person in your Contacts list, highlight the name and press Center to view their address, company and other details. You can begin a Name Lookup immediately from the Main view in the Phone application. From the Options menu, select Display Preferences, and choose Typing Starts Contacts Search. Dialing with the keyboard 1.
Receiving calls To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 14). If you can’t highlight and dial a phone number on a web page or in a text message, using the 5-way navigation control or stylus, it means that Treo does not recognize it as a phone number. Dialing from a web page or text message Treo recognizes most phone numbers that appear in web pages or text messages. 1.
Using voicemail Setting up voicemail 1. 2. 3. 4. Voicemail notification When you have a new voicemail message, you are notified with an alert. A voicemail icon may also appear near the top of your screen (this feature is not supported by all mobile networks). Turn on Wireless Mode, as described on page 14. Press Phone . Use the 5-way navigation control to access Favorites. Choose the voicemail Favorites button.
Press Phone repeatedly to toggle between the Active call screen and the Main view of the Phone application. The personal speakerphone lets you use other features, such as checking your calendar, during a call. The Extra Digits button appears only during outbound calls to numbers that include pre-defined extra digits (see page 50). Managing active calls More ways to manage calls When you make or receive a call, the Active Call view appears.
Answering a second call (call waiting) Forwarding all calls When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog appears, giving you the following options for handling the second call: • To place the current call on hold and answer the new call, use the 5-way navigation control to choose Answer. • To send the new call to voicemail, use the navigation control to choose Ignore. You can forward all of your calls to another telephone number.
Forwarding calls under certain conditions You can forward calls to another number when the line is busy, a call is unanswered, Wireless Mode is off, or you are outside a coverage area. 1. Press Menu . 2. From the Options menu, choose Call Preferences (/A). 3. Choose the Forward all calls pick list, then select Don’t forward calls. 4. Choose any of the following pick lists: • When busy: Forwards calls if the phone is busy. • Not answered: Forwards calls instead of sending to voicemail.
Viewing or changing contact information Import contacts from your SIM quickly and easily. Press Phone, then use the 5-way navigation control to open Contacts view. Press Menu, then from the Record menu, choose Import from SIM. 1. In the Contacts list, begin typing one of the following for the contact you want to view or edit: • First initial and last name • First name • Last name 2. Choose the name of the entry you want to open. 3. Choose Edit. 4. Make changes to the entry as necessary. 5. Choose Done.
To see all the contact numbers for the selected person or business, highlight the Favorite button and press Space. To add a photo caller-ID image, a special ringtone, and extra digits, choose More. Creating a speed dial Favorites button Creating an application, message or web link Favorites button 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. Press Phone . Use the 5-way navigation control to access your Favorites buttons. Choose a blank button. Choose the Types pick list, then select Speed Dial.
In addition to the headset that came with your Treo, you can use other thirdparty headsets. Using a phone headset Browsing the web You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset. Blazer Web Browser on your Treo provides quick and easy access to web pages. You can view the regular sites you use today, including those with security and advanced features like JavaScript and frames.
Navigating in Wide Page Mode Want to get to the icons faster? Press Option and Center to jump down to the icons, or press Menu to access the same commands through the menus. Always using bookmarks? Make Bookmark View the default view when you launch the browser. From the Options menu, choose Preferences, then select the Bookmarks icon as your Initial View. Some web pages, such as maps, are easier to view without the optimization done in Optimized Mode. You may want to view these pages in Wide Page Mode.
Tap and hold the back or forward buttons to pop up a list of sites you’ve visited. Editing or deleting a bookmark or saved page Downloading files from a web page 1. 2. 3. 4. 5. Blazer lets you download files that are useable on your Treo, such as new applications or MIDI ringtones. When you download a file, it is automatically sent to the application that can use the file. Note: Only certain images tagged specifically for download can be downloaded by Blazer. 1.
Using the History list Visit secure web sites. The 128-bit SSL, strong encryption lets you browse secure sites, such as online shopping, banking, and email. Remember: some secure sites also require specific browsers, and may not work with Blazer. The History list stores the addresses of the last 100 pages you visited. Items in the History list are sorted chronologically. 1. From the Page view, press Menu . 2. From the Page menu, choose History. 3. Press Down to navigate through the list. 4.
Taking pictures with the camera To send a picture to someone at the same time you save it, choose Send instead of Save. You can reduce the size of an image before sending it. From the Picture menu, choose Downsize. Indicate whether you want to resize the original or save a reduced copy. To view other full-size pictures, choose Prev or Next.
Moving pictures You can rename a picture. From the Picture menu, choose Edit Name. Move or copy a picture to your SD card. Select a picture, then press Menu. From the Picture menu, choose Move, then choose your SD card from the pick list. See page 105 for more information on using expansion cards. 1. 2. 3. 4. 5. From the Pictures view, choose the picture you want to move. Press Menu . From the Picture menu, choose Move (/M). Choose the category or expansion card where you want to move the picture.
SMS When entering a message, you can insert emotive symbols by choosing Emoticons or predefined QuickText phrases. To add a new phrase, select Edit QuickText from the list. Not all symbols available on your device may be used in text messages. The SMS application automatically replaces invalid characters before it sends your message. You can address text messages to multiple recipients by separating the addresses with a space or a comma.
If you are out of a coverage area or if Wireless Mode is off, outgoing messages go into the outbox. When you return to a coverage area, messages are sent automatically. Choose Save to save a draft of the message without sending it. To access the draft, choose the pick list in the upper-right corner, then select Drafts. Managing your messages Chatting with SMS The status icons that appear next to each message in the Inbox, Outbox, and Sent folders indicate the following: An incoming message.
Warning: Changing your SIM preferences may cause the SMS application to stop functioning. • Chat: Your preferences for chat sessions. • Show timestamps in chats: Indicate whether you want to see the date and time stamps of each message in the Chat screen. • Display my name in chat window as: Enter the name you want displayed as the label for your messages in the Chat screen. • Label Color: Select the color in which you want messages to appear.
A multimedia message may contain multiple pages. To navigate between pages or add a new one, choose the Page Selector arrows at the top of the screen. To stop playback of a message, choose Play/Stop. To save a picture from an incoming message, select it then press Center. To select the text of an incoming message, position the cursor in the text area then press Center. 5. If the recipient is in your Contacts list, start typing the first few letters of the recipient’s name.
Customizing your MMS settings 1. Press Menu . 2. From the Options menu, choose Preferences. 3. Set any of the following preferences: • Automatically deliver messages: Indicate whether you want to automatically download incoming multimedia messages. • Even when roaming: Indicate whether you want to automatically download incoming multimedia messages while roaming. • Confirm message deletion: Indicate whether you want deletion confirmation alerts to appear.
1. Press Applications Launcher . 2. Choose the Mail icon. 3. Choose the pick list, then select your email service provider. If your email service provider is not listed, select Other. 3. Enter the subject and message text. To move between fields, press Up or Down . 4. Choose Send to connect and send all messages immediately. Or, choose Send Later to put this message into your Outbox. To send a copy or blind copy, choose Cc or Bcc, select those lines and enter the address(es) in those fields.
You can also reply to all addressees. Choose the Respond button, then choose Reply All. If you want your Treo to check your email automatically, change the Delivery preference. Receiving and viewing messages Viewing attachments By default, your Treo will automatically send and receive messages (see page 79 for more details). You can manually send and receive messages on-demand as described below. 1. Make sure Wireless Mode is turned on (see page 14). 2. From any mailbox, choose Send and Receive. 3.
To empty (or purge) the Deleted folder, go to the Message menu, then choose Empty Deleted Items (/E). Deleting selected messages from the Inbox Customizing your Mail settings When you delete a message from the Inbox, it moves to the Deleted folder which stores the 200 most recently deleted messages. If you delete more than 200 messages, the oldest messages are automatically removed from the phone. 1. Highlight the message you want to delete. To highlight a group of messages, press Shift and Up or Down .
If you want to access more than one email account with your Treo, choose Add Account. If you assign Mail to an application button, you can press and hold that button to send and receive mail. This is very useful for discreet mail checking. first two weeks: 4. Choose the Delete tab and set any of the following preferences: • Confirm message deletion: Asks if you’re sure you want to delete a message before erasing it.
Calendar Adding an alarm reminder to an event Displaying your calendar If you have several appointments to enter, it’s more efficient to use the Palm Desktop software or Microsoft Outlook on your computer and then synchronize data between the Treo and your computer. For more information, see page 30. • Press Calendar repeatedly to cycle through the various active views. 1. In Calendar, highlight the event. 2. Choose Details. 3.
Scheduling a repeating event 1. 2. 3. 4. To enter a birthday or anniversary, create an untimed event. Then, from the Details screen, choose Year as the repeat interval. Create an event, then highlight it. Choose Details. Choose the Repeat box, then choose a repeat interval. For weekly events, choose the day(s) the event repeats; for monthly events, choose Day or Date to indicate the repeating method. 5.
Customizing To Do List preferences for your calendar You can display To Do List items in your calendar to keep on top of your tasks. 1. Press Calendar until you are in Day view. 2. Press Menu . 3. From the Options menu, choose To Do Preferences. 4. Set any of the following preferences: To Do List You can use To Do List as a reminder of tasks you need to complete and to keep a record of complete tasks. Adding a To Do item 1. 2. 3. 4. 5. 6. Show Categories: Determines which To Do List categories appear.
To uncheck the selected item, hold Option and press Return. 3. Set any of the following: • Priority: Choose the Priority number for this item (1 is most important). Later you can arrange your To Do List based on the importance of each item. • Category: Assign the item to a specific category. • Due Date: Choose the Due Date pick list, then select a due date for the item. • Private: Check this box to mark this item private. • Note: Enter additional text you want to associate with the item. 4. Choose OK.
Each Memo Pad item can include 4,096 characters of text. You can assign categories to Memo Pad items. Open the item you want to change, choose the pick list in the upper-right corner, then select a category. Memo Pad CityTime Memos are a great way to store notes on your Treo. The CityTime world clock displays the day and time in your home city and in four other cities around the globe.
Selecting remote cities CityTime does not automatically update the system time for Daylight Savings Time. In addition to your Home City, you can display the day and time for four other cities anywhere around the globe. These other cities are called remote cities. 1. Use the stylus to tap a pick list in the lower part of the CityTime screen, then select the city closest to the city you want to display. 2. Choose the remaining pick lists, then select the other three cities you want to display.
Choose Sto to store a number in one of ten memory slots. Choose Rcl to recall a stored number. Choose Con to access a list of mathematical constants such as Avogadro’s number or the speed of light. 94 :: Calculator • Statistics: Statistical functions such as sum, factorial and random number generator. • Weight/Temp: Weight and temperature conversions for metric and English values. • Length: Length conversions for metric and English values.
To search by company for a name you can’t remember, open Find, and type the name of the company. Find is not case-sensitive and it locates any word that begins with the text you enter. For example, entering plan finds planet, but not airplane. For example, entering SM displays Smilla Anderson, John Smith, and Sally Martin as shown above. Entering JSM finds only John Smith. 4. Do one of the following: • Highlight the contact name, then press Center to view the contents of the record.
Beaming an application For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. If you do not choose a category upon receiving a beamed item, the item is placed in the Unfiled category. If you can’t receive beamed information, try a soft reset (see page 131). Not all applications can be beamed.
Installing applications On a Windows computer, you can also access the Install Tool dialog by selecting Install Tool under palmOne on the Start menu or from the Programs folder. Your Treo comes with several applications built-in and ready to use. You can also install third-party Palm OS applications, such as business software, games, and more. To learn more, go to www.palmOne.com/software. When you download an application to your computer, it is probably in a compressed format such as a .zip or .sit file.
Removing applications Installing applications from a Macintosh computer 1. On your Macintosh, launch Palm Desktop. 2. From the HotSync menu, choose Install Handheld Files. 3. Select the User Name that corresponds to your Treo phone from the User drop-down menu. 4. Click Add To List. 5. Locate the .prc or .pdb file you want to install on your Treo. Highlight it and click Add File. 6. Perform a HotSync operation to install the application(s) on your Treo.
Using Application Info Using expansion cards The Info screens display basic statistics about the applications on your Treo. 1. Press Applications Launcher . 2. Press Menu . 3. From the App menu, choose Info. 4. At the bottom of the screen, choose the type of information you want to view: • Version: The version numbers of applications on your Treo. • Size: The size (in kilobytes) of applications and data on your Treo. • Records: The number of records in different applications on your Treo. 5. Choose Done.
3. Hold your Treo with the screen facing you and the card with the notch in the lower-right corner next to the camera lens. 4. Insert the card into the expansion slot until you feel the card lock into place and hear the confirmation tone. When you insert an expansion card, the card name appears as a category with a card icon next to the name. To switch between the applications on the expansion card and your phone, choose the category pick list in the upper-right corner, then select another category.
Renaming an expansion card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents. 1. Insert the expansion card into the expansion slot. The Applications Launcher automatically appears. 2. Choose the Card Info icon. 3. Press Menu . 4. From the Card menu, choose Rename Card (/R). 5. Type a new name for the card. 6. Choose OK. Formatting an expansion card Formatting an expansion card is similar to formatting a disk on a computer.
Phone settings Selecting ringtones and messaging alert tones You can also adjust the ringer volume by pressing the volume buttons when a call is not in progress. Want more ringtones? You can download them from the web to your phone (see page 57). You can set different tones and volumes for incoming phone calls, Calendar alarms, and Mail, MMS, and Messaging alerts. 1. Press Applications Launcher . 2. Choose the pick list in the upper-right corner, then select All. 3. Choose the Prefs icon. 4.
Assigning a caller ID picture and ringtone If you prefer to use the onscreen Dial Pad, assign the Dial Pad as the default wallpaper. 1. 2. 3. 4. 5. 6. Press Phone . Press Up to access your Favorites buttons. Highlight the Favorites button you want to give a picture caller ID. Press Menu . From the Edit menu, choose Edit Favorites Button (/E). Choose More. If you remove the Dial Pad as the wallpaper, you can still access it quickly. Press Phone, then press center.
Display and appearance Turning on the keyboard backlight 1. Press Option then . The backlight illuminates the keys, and the screen dims slightly. 2. The backlight will turn off if the keyboard is not in use. Changing the screen font You can change the screen font in Calendar, Contacts, Memo Pad, Messaging, and To Do List. 1. Launch the application in which you want to change the font. 2. Press Menu . 3. From the Options menu, choose Font (/F). 4. Choose a font style: A. B. C. D.
The Applications Launcher displays each application as an icon, or you can view them as a list. 1. Press Applications Launcher. 2. Press Menu. 3. From the Options menu, choose Preferences (/R). 4. Choose the View By pick list, then select List. 5. Choose OK. To create a new category, choose the category pick list, then select Edit Categories. Choose New, then enter the category name. Choose OK to close the dialog, then choose OK.
Date and time settings Setting the date and time Date & Time Preferences enable you to set the time, date, time zone, and daylight savings setting for your Treo. 1. Press Applications Launcher . 2. Choose the pick list in the upper-right corner, then select All. 3. Choose the Prefs icon. 4. Choose the pick list in the upper-right corner, then select Date & Time. 5. Choose the Set Date box. Highlight the current year, month, and date, then press Center to set the date. 6. Choose the Set Time box.
The Auto-off setting conserves battery power by turning off your phone’s screen. It does not turn off Wireless Mode so you can still receive calls, email, and text messages after the automatic shutoff period. General Preferences Locking your phone and data General Preferences enable you to set the auto shutoff interval, the beam receive feature, sounds, and screen colors for your Treo. 1. Press Applications Launcher . 2. Choose the pick list in the upper-right corner, then select All. 3.
Auto-Keyguard and touchscreen lockout To change your password, choose the Password box, enter your current password, then enter the new password. To delete your password, choose the Password box, then choose Unassign. Important: If your SIM card is locked and you enter the wrong PIN more than three times, your SIM will be blocked, and you must call your mobile service provider for your unique PUK (Pin Unlock Code). Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity. 1.
Setting Owner Preferences Private records You can use Owner Preferences to record information that you want to associate with your Treo, such as your name, company name, and phone number. If you lock your keyboard, the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information. 1. Press Applications Launcher . 2. Choose the pick list in the upper-right corner, then select All. 3.
Viewing private entries in a specific application 1. 2. 3. 4. 5. Launch the application that contains the private entries you want to display. Press Menu . From the Options menu, choose Security (/H). Choose the Current Privacy pick list, then select Show Records. Choose OK. Security and Palm Desktop (Windows) Palm Desktop for Windows observes the security password for your Treo. If you forget your Treo password, you cannot view your data in Palm Desktop.
Upgrading from another Palm Powered device Always use the same language for your Treo and your desktop software. Otherwise, you may lose data. To transfer all compatible applications and data from your previous device to your new Treo: 1. Perform a HotSync operation with your old device and your old desktop software to back up your data one last time. 2. Install the Palm Desktop synchronization software from the CD that came with your Treo (see page 29).
Trouble installing Palm Desktop? Resetting your Treo Soft reset The CD included with your Treo installs the software and drivers that let you synchronize with Palm Desktop software or Microsoft Outlook for Windows. If you want to synchronize with a different Personal Information Manager (PIM), you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for your Treo. 1. Restart your computer. 2.
Hard reset A hard reset erases all data and third-party software on your Treo. Never perform a hard reset without first trying a soft and system reset. You can restore previously synchronized data with the next HotSync operation. A hard reset can tell you whether a problem stems from your Treo or an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.
Network connection Become familiar with low coverage areas where you live, commute, work, and play. Then, you will know when to expect signal strength issues. I can’t tell if data services are available The following icons indicate data services: Signal strength is weak Wireless Mode is on and a GPRS network is within range. 1. 2. 3. 4. 5. Wireless Mode is on but you are not connected to any GPRS network. If standing, move about 10 feet in any direction. In a building, move near a window.
• Contact your mobile service provider to verify that your subscription plan includes high-speed data services and that these services have been correctly activated. Your mobile service provider should also be able to tell you if there are any outages in your location. Confirm your user name and password. • Confirm that high-speed data services are correctly configured on your Treo: 1. Press Applications Launcher . 2. Choose the pick list in the upper-right corner, then select All. 3. Choose the Prefs icon.
3. Verify with your computer hardware vendor that your operating system supports your internal USB Controller. 4. Perform a soft reset (see page 131). 5. If problems persist and you’re synchronizing through a USB hub, try connecting the HotSync cable to a different USB port, or directly to your computer’s built-in USB port. 6. Uninstall Palm Desktop. 7. Reboot your computer. 8. Reinstall Palm Desktop.
Mail I can’t receive email If you use web-based email (Hotmail, AOL) or corporate email (Microsoft Outlook, Lotus Notes), the Mail application that comes with Treo will not work. You must use a third-party solution. Contact your email service provider if you are not sure whether your email account is POP3-compatible. First, make sure you have Internet access: launch the Blazer web browser to see if you can view a web page you’ve successfully viewed before.
First, obtain this information from your mobile service provider*: • Does the Internet connection they provide support sending SMTP emails? • Is there an alternate SMTP authenticated server used for email? • Is SSL required for POP3 or SMTP email transactions? Web * I can’t access a page If you are using a circuit-switched data (CSD) connection, contact your Internet service provider for this information, instead of your mobile service provider.
Camera Third-party applications The Camera application takes pictures at Small picture size (160x120 pixels) and Large picture size (640x480 pixels, or .3 megapixel). Here are some tips for taking good pictures with the built-in camera: • Clean the camera’s lens with a soft, lint-free cloth. • Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera. • Hold the camera as still as possible.
Errors Making room on your Treo Your Treo is designed to minimize interruptions, when a system error occurs. If Treo encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns Wireless Mode back on if it was on before the error occurred. Sometimes, you might want to know more about an error. Treo uses a special interface to show error messages in greater detail. 1. Press Phone . 2. Press Center, then choose Dial Pad. 3.
Voice quality Is the other person hearing an echo? • Try decreasing the Treo’s volume to avoid coupling or feedback on the other person’s end. This applies to both speakerphone and the built-in handset speaker. • Position the Treo handset closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the back of your Treo near the bottom of the device.
Glossary ALS (Alternate Line Service): A service that enables two phone numbers to coexist on one phone/SIM. The Treo phone supports ALS, but be sure to contact your mobile service provider for regional availability of this service. Alt (alternative) : A keyboard key. Type a letter on the keyboard, then press Alt to access variations such as international characters and symbols. Applications Launcher : The view on your Treo from which you can launch all applications.
FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
outgoing 14, 15, 36–38, 71 placing a second 42, 43 placing on hold 42 Preferences 45–46, 110 preventing 39, 46, 121, 134 receiving 14, 39, 44, 120, 135 redialing 38 ringer 39, 113 sending to voicemail 39, 44 status 35 switching 43, 52 using applications during 39, 42, 43, 67, 149 using speakerphone 42 using touchscreen during 121 voicemail 41 volume 16, 42, 111 waiting 44, 52 Caller ID 39, 50, 60, 110, 112 Capital letters 23 Card Business 48, 97 expansion 62, 97, 98, 101, 103, 105–108, 147 MMC 105, 129 SD 6
International characters 23–24, 64, 148 IR. See Infrared Items.
S Safety 31, 150 Saving attachments 70, 71, 141 messages 66, 69, 72, 75 pictures 60, 63, 70 sounds 71 web page 55 Scheduling events 82–84 Screen auto-off interval 31, 120, 123, 148 blank 133 brightness 31, 114, 129 browser mode 53–54, 143 button 10, 14, 25, 26, 121, 129 calibrating 15, 115, 133 caring for 10 colors 115, 120 contrast 114 fonts 115 moving around 18–21 touching 15, 18–21, 39, 42, 93, 115, 121, 122, 133, 134 wallpaper 112 Scrolling 18–19, 20, 53, 54, 57, 71, 85 See also 5-way navigation control
Specifications Radio • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B; also supports CSD Phone features • Personal speakerphone • Hands-free headset jack (2.5 mm, 3-barrel connector) Processor technology • Texas Instruments OMAP 1510 (ARM) processor Expansion • SD/MMC slot (SD I/O compatible) Battery • Rechargeable Lithium Ion • 3 hours full charge time Palm OS version • Palm OS 5.2.x Camera • VGA resolution (640x480), 0.3 megapixel Size • 4.41 in x 2.36 in x .87 in (11.
