User's Manual
Table Of Contents
- Your personal information organizer
- Contacts
- Calendar
- Displaying your calendar
- Creating an appointment
- Adding an alarm reminder to an event
- Creating an untimed event
- Scheduling a repeating appointment
- Sending a meeting request
- Replying to a meeting request
- Marking an event as sensitive
- Organizing your schedule
- Deleting an event
- Customizing Calendar
- Sending an appointment
- Tasks
- Notes
- Your Microsoft Office and other document tools
- Synchronizing your Microsoft Office files
- Word Mobile®
- Creating a document
- Opening an existing document
- Creating a document from a template
- Finding or replacing text in a document
- Moving or copying text
- Saving a copy of a document
- Formatting text
- Formatting paragraphs and lists
- Checking spelling in a document
- Organizing your documents
- Deleting a document
- Customizing Word Mobile
- PowerPoint Mobile®
- Excel Mobile®
- Creating a workbook
- Creating a workbook from a template
- Viewing a workbook
- Calculating a sum
- Entering a formula
- Referring to a cell or range in a formula
- Inserting a function
- Entering a sequence automatically
- Adding cells, rows, and columns
- Formatting cells
- Formatting rows and columns
- Renaming a worksheet
- Sorting info in a worksheet
- Filtering info in a worksheet
- Creating a chart
- Formatting or changing a chart
- Finding or replacing info in a workbook
- Organizing your workbooks
- Deleting cells, rows, and columns
- Customizing Excel Mobile
- OneNote Mobile
- Adobe® Reader® LE
- Your application and info management tools
- Finding information
- Installing applications
- Removing applications
- Sharing information
- Beaming information
- Using expansion cards
- Inserting and removing expansion cards
- Opening applications on an expansion card
- Saving files to an expansion card
- Moving info between your smartphone and an expansion card from within an application
- Moving info between your smartphone and an expansion card using File Explorer
- Viewing available expansion card memory
- Exploring files on an expansion card
- Renaming an expansion card
- Encrypting an expansion card
- Accessing information on a remote computer
- Calculator
- Your personal settings
- Troubleshooting
- Transferring info from another device
- Reinstalling the desktop software
- Resetting your smartphone
- Performance
- Screen
- Network connection
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- My phone seems to turn off by itself
- I can’t tell if data services are available
- My smartphone won’t connect to the Internet using a data connection
- I can’t send or receive text or multimedia messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I lost the connection between my smartphone and my Bluetooth headset
- Synchronization
- Desktop sync software
- My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.
- I am in sync mode, but synchronization isn’t working.
- The desktop sync software does not respond to sync attempt
- Synchronization finishes but info doesn’t appear where it should
- Synchronization starts but doesn’t finish
- My video and music files won’t sync
- My appointments show up in the wrong time slot after I sync
- My scheduled sync doesn’t work
- An alert tells me that ActiveSync encountered a problem on the server
- An alert tells me that there is not enough free memory to sync my info
- An alert tells me that ActiveSync encountered a problem with [item type] [item name]
- My Today screen settings are not restored after a hard reset
- Exchange ActiveSync (wireless synchronization)
- An alert tells me that the server could not be reached
- An alert tells me that my account information could not be detected
- An alert tells me the device timed out while waiting for credentials
- Web
- Camera
- Third-party applications
- Making room on your smartphone
- Voice quality
- Terms
- Regulatory and safety information
- Specifications
- Index
TROUBLESHOOTING
SYNCHRONIZATION
320
14
CHAPTER
An alert tells me that ActiveSync
encountered a problem on the server
There is a temporary problem with the
server or the server may be temporarily
overloaded. Try again later. If the problem
persists, contact your system
administrator.
An alert tells me that there is not enough
free memory to sync my info
The ActiveSync application on your
smartphone ran out of storage space. Try
the following:
1 Go to Memory Settings and close all
running programs (see Closing
applications).
2 If the problem persists, see Making
room on your smartphone for
suggestions on other ways to free up
space on your smartphone.
An alert tells me that ActiveSync
encountered a problem with [item type]
[item name]
An error occurred during the sync of a
single item. This error can usually be
corrected only by removing the item that
caused the error. If you sync again to see if
the error persists, be aware that items
causing this type of error are skipped and
do not show up again.
My Today screen settings are not restored
after a hard reset
Settings such as the background image and
plug-in choices are not backed up during
synchronization, so they can’t be restored
after a hard reset. If you use a backup
utility, you may be able to restore a backup
to recover your Today screen settings and
other additional info.
Exchange ActiveSync (wireless
synchronization)
For issues with direct wireless
synchronization with an Exchange server,
see Desktop sync software
.
TIP
If you are synchronizing with an Exchange
server and you’re unable to change your lock
settings, check with your system
administrator to find out if a systemwide
locking policy is in place.