User's Manual
Table Of Contents
- Your personal information organizer
- Contacts
- Calendar
- Displaying your calendar
- Creating an appointment
- Adding an alarm reminder to an event
- Creating an untimed event
- Scheduling a repeating appointment
- Sending a meeting request
- Replying to a meeting request
- Marking an event as sensitive
- Organizing your schedule
- Deleting an event
- Customizing Calendar
- Sending an appointment
- Tasks
- Notes
- Your Microsoft Office and other document tools
- Synchronizing your Microsoft Office files
- Word Mobile®
- Creating a document
- Opening an existing document
- Creating a document from a template
- Finding or replacing text in a document
- Moving or copying text
- Saving a copy of a document
- Formatting text
- Formatting paragraphs and lists
- Checking spelling in a document
- Organizing your documents
- Deleting a document
- Customizing Word Mobile
- PowerPoint Mobile®
- Excel Mobile®
- Creating a workbook
- Creating a workbook from a template
- Viewing a workbook
- Calculating a sum
- Entering a formula
- Referring to a cell or range in a formula
- Inserting a function
- Entering a sequence automatically
- Adding cells, rows, and columns
- Formatting cells
- Formatting rows and columns
- Renaming a worksheet
- Sorting info in a worksheet
- Filtering info in a worksheet
- Creating a chart
- Formatting or changing a chart
- Finding or replacing info in a workbook
- Organizing your workbooks
- Deleting cells, rows, and columns
- Customizing Excel Mobile
- OneNote Mobile
- Adobe® Reader® LE
- Your application and info management tools
- Finding information
- Installing applications
- Removing applications
- Sharing information
- Beaming information
- Using expansion cards
- Inserting and removing expansion cards
- Opening applications on an expansion card
- Saving files to an expansion card
- Moving info between your smartphone and an expansion card from within an application
- Moving info between your smartphone and an expansion card using File Explorer
- Viewing available expansion card memory
- Exploring files on an expansion card
- Renaming an expansion card
- Encrypting an expansion card
- Accessing information on a remote computer
- Calculator
- Your personal settings
- Troubleshooting
- Transferring info from another device
- Reinstalling the desktop software
- Resetting your smartphone
- Performance
- Screen
- Network connection
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- My phone seems to turn off by itself
- I can’t tell if data services are available
- My smartphone won’t connect to the Internet using a data connection
- I can’t send or receive text or multimedia messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I lost the connection between my smartphone and my Bluetooth headset
- Synchronization
- Desktop sync software
- My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.
- I am in sync mode, but synchronization isn’t working.
- The desktop sync software does not respond to sync attempt
- Synchronization finishes but info doesn’t appear where it should
- Synchronization starts but doesn’t finish
- My video and music files won’t sync
- My appointments show up in the wrong time slot after I sync
- My scheduled sync doesn’t work
- An alert tells me that ActiveSync encountered a problem on the server
- An alert tells me that there is not enough free memory to sync my info
- An alert tells me that ActiveSync encountered a problem with [item type] [item name]
- My Today screen settings are not restored after a hard reset
- Exchange ActiveSync (wireless synchronization)
- An alert tells me that the server could not be reached
- An alert tells me that my account information could not be detected
- An alert tells me the device timed out while waiting for credentials
- Web
- Camera
- Third-party applications
- Making room on your smartphone
- Voice quality
- Terms
- Regulatory and safety information
- Specifications
- Index
TROUBLESHOOTING
SYNCHRONIZATION
317
14
CHAPTER
9 If you’re already synchronizing through a
built-in USB port on the front of your
computer, move the USB cable to a
USB on the back of your computer if
your computer has USB ports in both
places.
10 Uninstall the desktop software that
came with your smartphone, and then
repeat the installation process (see
Reinstalling the desktop software
).
11 For a Windows XP computer only,
delete the existing partnership between
your smartphone and your computer
and create a new one by doing the
following steps in turn:
• Disconnect your smartphone and your
computer from the USB cable.
• Right-click the gray ActiveSync
icon in the taskbar in the lower-right
corner of your computer screen, and
select Open Microsoft ActiveSync.
• Click File, and then click Delete
Mobile Device. When asked to
confirm, click Ye s .
• Connect your smartphone and your
computer to the USB cable.
• When the Synchronization Setup
Wizard appears, follow the steps to
establish a sync relationship between
your smartphone and your computer.
12 If your organization uses a firewall or a
VPN connection, synchronizing with
ActiveSync may not work. For a
Windows XP computer only, go to
microsoft.com
and search for the
following topics to help with specific
firewall setup situations:
• ActiveSync USB Connection
Troubleshooting Guide
• ActiveSync with Sygate Personal
Firewall
• ActiveSync with TrendMicro PC-cillin
Internet Security
• ActiveSync with Norton Personal
Firewall
• ActiveSync with Zone Alarm Security
Suite
• ActiveSync with McAfee Personal
Firewall
• ActiveSync with Windows Firewall
13 Verify with your computer hardware
vendor that your operating system
supports your internal USB controller.