User's Manual
Table Of Contents
- Your personal information organizer
- Contacts
- Calendar
- Displaying your calendar
- Creating an appointment
- Adding an alarm reminder to an event
- Creating an untimed event
- Scheduling a repeating appointment
- Sending a meeting request
- Replying to a meeting request
- Marking an event as sensitive
- Organizing your schedule
- Deleting an event
- Customizing Calendar
- Sending an appointment
- Tasks
- Notes
- Your Microsoft Office and other document tools
- Synchronizing your Microsoft Office files
- Word Mobile®
- Creating a document
- Opening an existing document
- Creating a document from a template
- Finding or replacing text in a document
- Moving or copying text
- Saving a copy of a document
- Formatting text
- Formatting paragraphs and lists
- Checking spelling in a document
- Organizing your documents
- Deleting a document
- Customizing Word Mobile
- PowerPoint Mobile®
- Excel Mobile®
- Creating a workbook
- Creating a workbook from a template
- Viewing a workbook
- Calculating a sum
- Entering a formula
- Referring to a cell or range in a formula
- Inserting a function
- Entering a sequence automatically
- Adding cells, rows, and columns
- Formatting cells
- Formatting rows and columns
- Renaming a worksheet
- Sorting info in a worksheet
- Filtering info in a worksheet
- Creating a chart
- Formatting or changing a chart
- Finding or replacing info in a workbook
- Organizing your workbooks
- Deleting cells, rows, and columns
- Customizing Excel Mobile
- OneNote Mobile
- Adobe® Reader® LE
- Your application and info management tools
- Finding information
- Installing applications
- Removing applications
- Sharing information
- Beaming information
- Using expansion cards
- Inserting and removing expansion cards
- Opening applications on an expansion card
- Saving files to an expansion card
- Moving info between your smartphone and an expansion card from within an application
- Moving info between your smartphone and an expansion card using File Explorer
- Viewing available expansion card memory
- Exploring files on an expansion card
- Renaming an expansion card
- Encrypting an expansion card
- Accessing information on a remote computer
- Calculator
- Your personal settings
- Troubleshooting
- Transferring info from another device
- Reinstalling the desktop software
- Resetting your smartphone
- Performance
- Screen
- Network connection
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- My phone seems to turn off by itself
- I can’t tell if data services are available
- My smartphone won’t connect to the Internet using a data connection
- I can’t send or receive text or multimedia messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I lost the connection between my smartphone and my Bluetooth headset
- Synchronization
- Desktop sync software
- My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.
- I am in sync mode, but synchronization isn’t working.
- The desktop sync software does not respond to sync attempt
- Synchronization finishes but info doesn’t appear where it should
- Synchronization starts but doesn’t finish
- My video and music files won’t sync
- My appointments show up in the wrong time slot after I sync
- My scheduled sync doesn’t work
- An alert tells me that ActiveSync encountered a problem on the server
- An alert tells me that there is not enough free memory to sync my info
- An alert tells me that ActiveSync encountered a problem with [item type] [item name]
- My Today screen settings are not restored after a hard reset
- Exchange ActiveSync (wireless synchronization)
- An alert tells me that the server could not be reached
- An alert tells me that my account information could not be detected
- An alert tells me the device timed out while waiting for credentials
- Web
- Camera
- Third-party applications
- Making room on your smartphone
- Voice quality
- Terms
- Regulatory and safety information
- Specifications
- Index
TROUBLESHOOTING
TRANSFERRING INFO FROM ANOTHER DEVICE
303
14
CHAPTER
Transferring info from
another device
For information on transferring your info
from a previous Windows Mobile
®
device
or from a Palm OS
®
by ACCESS device to
your new Treo
™
Pro Smartphone by Palm
smartphone, visit palm.com/treopro
for
instructions.
IMPORTANT Do not use a backup utility to
transfer your info from another device to
your new smartphone. This can cause your
smartphone to malfunction.
Reinstalling the
desktop software
If you have problems synchronizing when
using your desktop synchronization
software, you may need to reinstall the
software.
BEFORE YOU BEGIN Make sure your
computer profile includes administrator
rights to install software. In large
organizations, these are usually granted
by the system administrator.
1 Shut down your computer and turn it on
again.
2 On your computer, click Start > Control
Panel > Add or Remove Programs.
3 Remove your desktop software. For
computers running Windows XP, the
software is called Microsoft ActiveSync.
For computers running Windows Vista,
the software is called Windows Mobile
Device Center.
4 Quit any active applications, including
virus scanners and Internet security
applications.
DID
YOU
KNOW
?
You can purchase a third-party
application that lets you run Palm OS
®
applications on your smartphone.
DID
YOU
KNOW
?
If you have questions about
Windows Mobile, you can go to
windowsmobile.com
. Search for Palm devices
for information.