User Guide
Intellectual property notices © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, Touchstone, webOS, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc.
Contents Chapter 1 Chapter 2 Welcome 49 6 7 7 49 Basics 10 14 14 16 18 24 26 29 32 34 36 37 38 42 Chapter 3 Your Palm® Pre™ Plus phone What’s in the box? Where can I learn more? Get to know your phone Set up your phone Charge the battery Turn the phone on/off Use gestures: tap, swipe, drag, flick, pinch Open applications Work with applications Enter and save information Use the menus Search to find info and make calls View and respond to notifications Update the software on your phone Use App catal
109 110 111 Chapter 7 Photos, videos, and music 114 114 119 120 121 124 Chapter 8 Camera Photos Videos YouTube Music Amazon MP3 Web and wireless connections 128 130 131 136 137 140 142 Chapter 9 Clock Calculator Facebook Wi-Fi Location Services Web Google Maps VZ NavigatorSM Bluetooth® wireless technology Use your phone as a modem Documents Chapter 11 Troubleshooting 164 164 168 169 170 171 173 174 175 175 175 176 177 177 177 178 179 179 179 180 For users of other Palm® devices Battery Screen an
Welcome Congratulations on the purchase of your Palm® Pre™ Plus phone.
Your Palm® Pre™ Plus phone In one compact and indispensable device, you now have all of the following: • An advanced wireless phone running the Palm® webOS™ platform • A full suite of organizer applications: Contacts, Calendar, Memos, and Tasks • High-speed data transfer with EvDO and 1x support • Wi-Fi capability • A 3-megapixel digital camera • GPS functionality • Integrated text, multimedia, and instant messaging (IM) • Applications to view and manage Microsoft Office and Adobe PDF files • App Catalog, w
WARNING Please refer to Regulatory and Safety Information for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death. What’s in the box? All of the following items are included in the phone box: Hardware • • • • • Palm Pre Plus phone and pouch USB cable AC charger Standard lithium-ion battery (installed) 3.
Chapter 1 : Welcome
Basics You’re about to discover the many things about your Palm® Pre™ Plus phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your phone and get it running.
Get to know your phone Front view Slide out the keyboard • Hold the phone as shown below and gently push up. 1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. 3 Volume 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap, swipe, drag, flick, pinch. 5 Microphone 6 Keyboard: See Keyboard.
TIP Be careful not to scratch, crush, or apply too much pressure on the Touchscreen touchscreen. Do not store your phone in a place where other items might damage it. When you pack your phone away, use the pouch to protect it. Keyboard 1 Application name: Displays the name of the currently open application. Drag down over the app name to open the application menu. 2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
Icons in the title bar You can monitor the status of several items using icons at the top of the phone screen. Item Description No wireless service provider network is available. Table 1. Title bar icons and descriptions Bluetooth® wireless technology is turned on. See Bluetooth® wireless technology. Item A Bluetooth connection is in progress. Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery. Airplane mode is turned on.
Back view Top view The back cover of your Pre Plus phone is compatible with the TouchstoneTM charging dock (sold separately). 1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or shut down your device (deep sleep) and then turn it back on after being shut down. Shut down your device before you remove the battery. 2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.
Set up your phone What is a Palm profile? Your Palm profile gives you the following benefits: Complete setup 1 Press and hold the power button on the upper-right corner of your phone until you see the Palm® logo on the screen (approximately five seconds). 2 Follow the onscreen instructions to complete setup. 3 To create a Palm profile, enter a working email address and select and answer a security question (see What is a Palm profile?).
2 Connect the small end of the USB cable to the charger/microUSB connector. 3 Connect the other end of the USB cable to the AC charger. 4 Plug the AC charger into a working outlet. WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death.
• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 45 degrees Celsius (113 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery. • As with any mobile phone, if you are in an area with no wireless coverage, your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turn wireless services off (airplane mode)).
or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View. Do one of the following: • Tap the upper-right corner of any screen to open the connection menu. Tap Turn on Airplane Mode. • Press and hold power and tap Airplane Mode.
Turn everything (the screen and wireless services) on/off Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. NOTE When you turn everything off, the phone’s alarms, ringer, and notifications are also turned off. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period.
Basic gestures Tap: Tap with the tip of the finger—not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do. Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly.
The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages. Flick: As its name tells you, this is a quick gesture, great for scrolling long lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list. Drag: Drag is the gesture you make for a slow scroll up and down a list.
Scroll gestures Stop scrolling: Tap or drag the screen while scrolling. Scroll slow: Drag the screen in the desired direction. Scroll fast: Flick the screen in the desired direction. Zoom gestures Zoom in/pinch out to increase the size of items on the screen in Email, Web, Photos, Doc View, PDF View, and Google Maps: Place two fingers on the screen and spread them slowly apart.
Zoom out/pinch in to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, and Google Maps: Place two fingers on the screen and bring them slowly together. Zoom in or out a fixed amount (in Web or Photos): Double-tap the screen. Insert the cursor in a text field: Tap the location. See Cut, copy, and paste information. Move the cursor: Tap the location to insert the cursor. Press and hold Option .
drag your finger in the direction you want to select text. Tap the highlighted text to deselect it. Drag and drop Select a paragraph of text: When you cannot insert a cursor in the text— for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph. Press and hold Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to your selection (you can’t skip around).
Delete a list item Open an application in Quick Launch Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon. The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth.
1 Drag up slowly from the gesture area to the screen. 2 To find the app you want, swipe up or down to see all the icons on a page. Swipe left or right to see other pages. NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from the gesture area to the screen that displays Card view. 2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens. 1 Arrow indicates that you can swipe up to see partially or fully hidden icons.
Work with applications Go up one level in an app (back gesture) When an application fills the screen and you want to go to Card view, do one of the following: • Tap the lighted bar in the center of the gesture area. The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages.
Reorder open cards Close an application 1 • In Card view (see Display all open applications (Card view)), throw the card off the top of the screen. In Card view (see Display all open applications (Card view)), tap and hold a card to further reduce the size of the cards. TIP You can also tap anywhere on the screen around the cards to reduce the size of the cards. 2 Tap and hold a card, and after the card becomes transparent, drag it to another position.
3 Tap an icon in the Launcher, and after the halo appears around the icon, drag the icon onto the Quick Launch bar. 3 To move the icon to another page, drag it to the left or right edge of the screen. Don’t release the icon until the new page appears. Reorder Quick Launch icons You can change the position of any Quick Launch icon except the Launcher icon. 1 In Card view, tap and hold a Quick Launch icon. 2 After a halo appears around the icon, drag it to another location.
Enter and save information Enter uppercase letters Use the keyboard By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: • Press Shift and press the letter key. The Shift symbol appears. You don’t need to hold down Shift while you press the letter key. • Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears. • Turn off Caps Lock: Press .
Enter characters from the symbols table You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters. 1 Press Sym to display the symbols table. 2 Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é, press e. See the table below for a list of corresponding characters.
Enter information in a field 1 Tap the currently displayed option to open the list. For example, when creating a new event in Calendar, tap No Reminder to display the list of reminder options. 2 Tap the list item you want. You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information). Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word.
Cut, copy, and paste information You can copy any selectable text, and you can cut any selectable text that you yourself entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures). Save information 1 Select the text you want to cut or copy (see Text selection gestures). 2 Open the application menu and tap Edit > Cut or Copy. On most screens, your information is saved automatically.
1 Do one of the following: Open the connection menu • Drag down from the upper-left corner of the phone (above the screen) onto the screen. The connection menu lets you manage wireless services—the phone, Bluetooth® wireless technology, and Wi-Fi. DID YOU KNOW? The connection menu also displays the current day and date and the battery charge level. 1 • Tap the application name in the upper-left corner of the screen.
Search to find info and make calls Use universal search You can search for contacts and applications on your phone, or search the web. 1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher). 2 Begin typing the search term or keyword (see Universal search application keywords).
Universal search application keywords If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone. Table 3. Table 3.
View and respond to notifications 1 Tap anywhere on the bottom of the screen to display your notifications. Respond to a notification Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more. * Dashboard 2 Tap a notification to act on it. Do one of the following: Reorder dashboard items • Tap the notification to act on it.
Update the software on your phone Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone’s operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for system updates).
Manually check for system updates 1 Open Updates 2 If a message appears stating that a system update is available, do the following: . • Tap Download Now. • When prompted, tap Install Now. • After installation has finished and the phone resets, tap Done. IMPORTANT Do not remove the battery while updates are being installed. Use App catalog to shop for new applications Browse applications in App Catalog Use App Catalog to browse and download any of the many applications available for your phone.
• To view the most popular apps: Tap Popular. NOTE Applications you installed on your old Palm OS® by ACCESS or Windows Mobile smartphone do not work on your Pre Plus phone because it uses the new Palm® webOS™ platform. Check App Catalog for a new version of your old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run Palm OS applications on your Pre Plus phone. 1 Open App Catalog . 2 Review the terms of use and tap Accept.
6 On the app details screen, do any of the following: 3 Tap the app name, and then tap Download for free. 4 If the application uses Location Services a notification appears (see Location Services). Tap Continue. TIP To pause a download, tap the Downloading progress bar. To resume downloading, tap Download paused. 5 To cancel a download, tap on the Downloading progress bar. 6 To open a downloaded app, tap Tap to Launch.
6 • To set up a billing account: Tap Continue, enter your Palm profile password, and tap Continue. See Set up a billing account. • To add a review: Tap Reviews on the app details screen and then tap Review. If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Customer Support for help. • To share info about an app: Tap Share on the app details screen and then tap Email or Text Message. Tap OK.
4 Select a credit card, enter details of your credit card and billing address, and tap Submit. IMPORTANT Your credit card details are not stored on your phone. They are encrypted and stored in your Palm profile. 5 6 Tap OK to verify your email address. Purchase receipts are sent to this address. Tap Change This Address if you want to change the email address. In Password is Required, select one of the following: Once every 4 hours: You must enter your password the first time you make a purchase.
4 Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders. NOTE If you copy ringtones to your phone, be sure to place them in the ringtones folder on your phone’s USB drive.
Chapter 2 : Basics
Data transfer If you have data such as contacts or calendar events in desktop organizer software, you can export that data to your Palm® Pre™ Plus Phone. From a Windows computer, you can transfer contacts, calendar events, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. From a Mac computer, you can transfer contacts, calendar events, and tasks from Address Book and iCal.
Data transfer overview While you have many options for transferring data, Palm recommends that you take advantage of the Synergy™ feature by putting your data in an online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see How do I add names and other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?).
How do I get data off my computer? About the Data Transfer Assistant The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pre Plus phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.
• If you have an earlier version of Palm Desktop, you can download version 6.2.2 for free from palm.com/desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data. • Do you use Palm Desktop on the Mac? Don’t worry, you can export your contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/migrate-pre.
I want to keep using my current desktop app and sync with an online account on my phone NOTE You don’t have to go to Calendar to set up your account there—that’s done automatically using the username and password you enter in Contacts. 4 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/migrate-pre to learn about available third-party sync solutions. 5 Follow the instructions of the third-party app to sync the data in your desktop app with Google.
I’d rather sync directly with my computer Would you rather sync your Pre Plus phone directly to your computer without going through the web? Download a third-party application (sold separately) that enables synchronization of your phone and your desktop app. 1 Go to palm.com/migrate-pre to learn about third-party applications that enable you to sync your phone with your computer using Wi-Fi. 2 Follow the instructions given by the third-party vendor to install the app on your computer.
Phone Your Palm® Pre™ Plus phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a three-way conference call. You can also work with other applications while on a call. Your Palm® Pre™ Plus phone helps you to do all these tasks with ease.
Make calls TIP Press Backspace or tap the onscreen backspace icon (to the right of the number you enter) to delete numbers you’ve entered one at a time. Tap and hold the icon to delete all the numbers. For information on turning the phone off and back on, see Turn the phone on/off. TIP You can paste numbers copied from other applications—for example, from an email message or a memo—into the dial pad. TIP To enter +, tap and hold 0 onscreen.
Dial using the keyboard Dial by contact name in the Phone application 1 See How do I add names and other info into Contacts? for instructions on adding contacts to your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search). 2 In the Launcher, Card view, or Phone, use the keyboard to enter the number. You do not need to press Option to enter numbers, *, or #. 1 Open Phone .
TIP If you do not want contact matches to appear when you type a number on the keyboard, you can turn off the Show Contact Matches preference (see Show contact matches). When this preference is off, you can still dial by contact name in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Redial the last number dialed 1 Open Phone 2 Tap .
DID YOU KNOW? If you are playing music or a video on your phone and a call Use voicemail arrives, playback pauses automatically and resumes when you hang up or ignore the call. TIP You can see a photo of the person calling you by assigning a caller ID photo. See Add a photo to a contact. Set up voicemail 1 In the Launcher, Card view, or Phone, press and hold 1 . When the search results screen appears, continue holding 1 until the Phone application appears.
Manage a call • Adjust call volume: Press Volume. Do any of the following: * Volume DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call. • Put the call on speakerphone: Tap . • Mute the microphone so you can’t be heard: Tap End a call . TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line.
NOTE You cannot send or receive multimedia messages using a Wi-Fi network. Swap between two calls You can swap between calls only if the second call is incoming. 1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher) while on a call. 2 Tap the other application. 3 Tap the call notification at the bottom of the screen to return to the call screen. • Tap to put the active call on hold and switch to the other caller.
2 3 Tap to create the conference call. What’s my number? 1 Open Phone . 2 Open the application menu and tap Preferences. Your phone number appears at the top of the Phone Preferences screen. Do one of the following: • Tap to end all calls. • Ask one of the callers to hang up, so you can stay connected to the other caller. TIP You can also see your phone number by opening Device Info.
2 Tap 3 Do any of the following: Save a phone number to Contacts . You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number. 1 Do one of the following: • Before dialing a number you've entered in the dial pad: Tap Add to Contacts. • During a call: Tap . • After a call: From the dial pad, tap . Tap number, and tap Add To Contacts.
Use a wired headset Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone. 1 Connect the headset. While on a call, the icon changes to 2 The headset button performs different actions depending on what’s happening on the phone.
Customize phone settings TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Use Phone Preferences to customize phone settings.
Use dialing tones dial your co-worker’s five-digit extension (81122), your phone automatically dials the whole number: 1-555-408-1122. Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you press the key. A long tone plays until you release the key. 1 Open Phone . 2 Open the application menu and tap Preferences. 3 In DTMF Tones, tap Short or Long, and then tap the option you want.
speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission. NOTE When TTY is enabled, you cannot use the headset jack for anything else, and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.
Chapter 4 : Phone
Email and other messages Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the Verizon Wireless data network or a Wi-Fi network. You can send and receive attachments as well. In this chapter 66 76 Email Messaging And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Email How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast), and web-based (like Gmail). The Synergy™ feature makes it easy to synchronize all data from an online account. By setting up a sync account for one app, synchronization of the other apps is automatically set up for you.
1 Open Email . 2 The first time you open Email, do one of the following: Set up email: Microsoft Exchange ActiveSync (EAS) Follow this procedure to get email from an Exchange account.
address, or enter an address for one of your other email accounts. Enter your password for the account. 2 The first time you open Email, do one of the following: • If you have already set up an account that takes advantage of the Synergy feature and want to set up another one: Tap Add An Account. Enter your username and password. 3 Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter your username and password.
Enter advanced account settings Signature: Tap to create a signature that’s added to outgoing messages (see Add a signature to outgoing messages for more information). These settings apply only to the account you select in step 3. 1 Open Email 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name.
Delete an email account 4 When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider. (Optional) Tap From to change the email account you are using to send the message. This option appears only if you have more than one email account set up on your phone. 5 In the To field, do one of the following to address the message: • Enter a contact name, initials, or email address.
Add attachments to a message 1 While composing a message, tap 2 To locate a file, do the following: 3 Tap the folder you want to check messages for. If synchronization doesn’t start, tap . . TIP How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the upper-right corner of the screen. • Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents. 4 Tap a message to open it.
If the image is in JPG, BMP, or PNG format, you can also save it to and view it in the Photos app. 1 With the message open, press and hold Option 2 Tap Copy to Photos (if available) or Share. and tap the image. Open attachments Save attachments When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications. 1 Open the attachment (see Open attachments).
View a contact from an email message Copy messages • In a message you’ve received from someone listed in the Contacts app, tap the name to open the contact entry. 1 Open a message. 2 Do one of the following: • To copy the entire contents of the message, including the sender, date, recipient, subject, and body text: Open the application menu, tap Edit, and tap Copy All. Search for an email message You can search for messages in any email folder.
Show or hide message header details 3 Tap the account you want. 1 Open a message. 4 2 Tap a recipient name to show details. Tap again to hide details. Tap the Signature field and enter the signature text. To format the text with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want]. Delete a message Deleting a message moves it to your deleted items folder, so it’s still on your phone.
• View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. 2 Open the application menu and tap Preferences & Accounts. 3 Set any of the following: Add a folder as a favorite Smart Folders: Set whether to include All Inboxes and/or All Flagged messages as favorites at the top of Account List view. Favorites appear at the top of Account List view. 1 Open Email 2 If the folder you want is not displayed, tap account name to display the folder.
2 Open the application menu and tap Preferences & Accounts. 3 Tap and hold the account name, wait for the visual cue, and then drag the account up or down. This changes the order of the accounts in Account List view. Reply to meeting invitations You can receive meeting invitations on your phone in the same way that you receive email messages. You cannot create meeting invitations on your phone. • Tap whether to accept, tentatively accept, or decline an invitation.
1 Open Messaging . 2 Do one of the following: 2 Tap Text or an IM account name in the upper-right corner of the screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use. • Start a new conversation: Create a message (see Create and send a text or multimedia message or Send and receive IM messages), or tap a message and reply to it. • Continue an existing conversation: Tap the conversation. 3 Enter your message. 4 Tap .
2 For Conversations view, tap Conversations. For Buddies view, tap Buddies. DID YOU KNOW? You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speaker. BEFORE YOU BEGIN • Before you use your phone to send or receive multimedia messages, refer to your service plan for pricing and availability of multimedia messaging services. • Make sure that your phone is on and that you’re inside a coverage area (see Turn wireless services on).
Do one of the following to attach a picture to a multimedia message: Use emoticons in a message • Before entering the message text: Tap . Tap the album containing the picture you want. Tap the picture, or tap New Photo and take the picture. • After entering the message text: Open the application menu and tap Add picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture.
4 Table 1. Supported emoticons To display this emoticon... Enter any of these keyboard character combinations... :-* :* :-D :D :| :-& :-| =* =-* =D :& =& :kiss =-D :neutral =-& :-) =) =-) :/ :-/ :\ :-\ ;) ;-) :wink >:-o <3 :heart >:-) >:) :lol Forward a message >:O >:-> :-@ :@ =@ =-@ =\ =-\ :doh :sick 1 In a conversation, tap a message and tap Forward. 2 Enter the recipient's number, IM account name, or email address in the To field.
3 Tap Add To Contacts. Turn automatic download of multimedia messages on or off 4 Tap one of the following: By default, MMS messages are downloaded automatically. You can change the option so that you can decide whether to download a multimedia message. Add New Contact: Create a new contact for the name or address. Add To Existing: Tap the contact you want to add the name or address to. 1 Open Messaging 2 Open the application menu and tap Preferences & Accounts.
3 Tap the account type and enter your username and password. 2 Tap Buddies. 4 Tap Sign In. 3 Tap to the left of the text Offline and tap Available. Sign in to an IM account Sign out of an IM account 1 1 Open Messaging 2 Tap Buddies. 3 Tap the status icon to the left of your online status (Available or Busy) and tap Sign off. Open Messaging . .
1 Open Messaging Do one of the following to start or continue a conversation: 2 Tap Buddies. • In Conversations or Buddies view: Tap conversation. 3 Do one of the following: 1 Open Messaging 2 3 . to start a new . • In Conversations view: Tap an existing conversation and enter a new message. • If you already have a custom message: Tap the current message and enter the new message text. • In Buddies view: Tap a buddy name and enter a new message.
Turn messaging notifications on or off You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts. 1 Open Messaging . 2 Open the application menu and tap Preferences & Accounts. 3 Set either of the following new message notifications: Show Notifications: Tap On or Off to set whether a notification appears when you receive a new message.
Personal information Your Palm® Pre™ Plus phone is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.
Contacts How do I add names and other info into Contacts? You have a few options for getting contact information to show up in your Contacts. Connect to an online address book: If you have an address book in an online account that works with the Synergy™ feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book.
Use Contacts for the first time 1 Open Contacts . 2 Do one of the following: 1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info. You can unlink automatically linked contacts, and you can manually link contacts yourself (see Unlink a contact or Link a contact).
Create a contact You can add a contact to an account. If you don’t specify the account, the new contact is added to your default account. If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone (see Use Contacts for the first time). Follow this procedure to add contacts directly on your phone after the first time you use Contacts.
• Company 2 Search for a contact (see Find a contact), and tap the contact name. 3 To edit a contact, tap Edit. • Nickname 3 For more search options, tap Global Address Lookup. (This option is available if you are using Microsoft Exchange ActiveSync with a Global Address List.) 4 Tap the contact. Info that’s dimmed means it originates from an account that you can’t edit on your phone (like Facebook).
6 To delete a piece of contact information, such as a phone number, throw the item off the side of the screen and tap Delete. 7 Tap Done. • In a linked contact, to add or change the photo of another account: Tap the account button in the upper-right corner and tap the other account (see Linked contacts). Copy contact details You can copy a contact’s details and paste them into another application. For example, you could paste contact details into a memo or an email. 1 Open Contacts .
Add a ringtone to a contact 3 Open the application menu and tap Set Speed Dial. 4 Tap the phone number you want to assign a speed dial to, and then tap the key to use as a speed dial. You may have to scroll to find the key you want. Select the ringtone you want to hear when this contact calls you. 1 While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, tap Set a ringtone. 2 Tap the ringtone name to select it.
1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name. 3 Open the application menu and tap Add Contact Reminder. 4 Enter the reminder, and make the back gesture to save it. TIP To remove a reminder message before it pops up as a notification, open the application menu, and tap Add Contact Reminder. Tap the trash icon.
Add a contact entry to the Launcher 2 Tap the contact name. 3 Do any of the following: Assign your favorite contacts to the Launcher, so you can open them directly from that location. 1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name. 3 Open the application menu and tap Add to Launcher. 4 (Optional) Edit the first and last name as you want them to appear in the Launcher. 5 Tap Add To Launcher. To see the contact in the Launcher, scroll down on page 1.
Delete a contact To send one contact: 1 Open Contacts . 2 Tap a contact. 3 Open the application menu and tap Send Contact. 4 Tap one of the following: 1 Open Contacts . 2 Tap the contact name. NOTE Entries that you cannot change on your phone, like those from Facebook and LinkedIn, you also cannot delete from the phone. You must delete them from your account on the web to remove them from your phone. Send To Car Kit: Your Bluetooth device needs to be on and detected.
• Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile. If you delete a contact that is assigned to an online account, the contact is deleted in the online account also. 3 Set the following options: List Order: Tap the Sort Order field and select the criteria by which the contact list is sorted.
Manually synchronize Contacts with your online accounts Calendar If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account— you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also. How do I get events into Calendar? 1 Open Contacts . 2 Open the application menu and tap Preferences & Accounts.
Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see How do I get data off my computer?). Use Calendar for the first time 1 Open Calendar . 2 Do one of the following: Enter an event directly in Calendar: See Create an event for instructions.
Create an event 4 Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event. NOTE If an account doesn’t appear in the list, you can’t add data to that account from your phone. Open Calendar . . In Day view, available time slots between events are compressed and labeled X Hrs Free. To expand free time so you can enter an event, tap X Hrs Free. You can add an event to calendar accounts.
2 Tap No Repeat and tap the repeat interval. Add a note to an event 1 While creating an event (see Create an event), tap to the right of the event name. To add a note after creating an event, tap the event name in Day view. 2 Tap Event notes and enter the note. NOTE If a phone number is displayed in an event note as an underlined link, you can tap the number to make a call. This displays the phone dial pad with the number already entered.
2 Go to the day you want, open the application menu and tap New > All Day Event. 2 Tap an icon on the bottom of the screen to see different calendar views: Table 1. Calendar Views Icon Description Day view Week view Month view 3 Tap the account icon in the upper-right corner to do any of the following: • To switch the Calendar account you're viewing: Tap All or one of your Calendar accounts.
Quickly glimpse your schedule • In Day or Week view, slightly drag left or right to peek at the next/ previous day or week without changing the current view. • In Month view, slightly drag up or down to peek at the next/previous month. Delete an event If you delete an event that is assigned to an online account, the event is deleted in the online account also. IMPORTANT When you delete a Microsoft Exchange event on your phone, notification is not sent to attendees. 1 Open Calendar .
Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way...”—you can edit the text before sending the message. 2 Open the application menu and tap Preferences & Accounts. 3 Set the following options: Dismiss: Close the notification. Snooze: The reminder reappears in five minutes. View meeting participants If you receive a meeting request, you can view the participants.
the information you enter here must match the information in the online account. Calendar View Options: Set the color for events created in that account and show or hide that account in All Calendars view. Default Calendar: If you create an event in All Calendars view, the event is assigned to your default calendar. Tap to change the default calendar. Add An Account: Tap the account type and enter your username and password for the online calendar account.
2 Tap . 3 Enter the list name in the List Name field and press Enter 4 Create a task (see Create a task). Tap . 4 Enter the task name in the Task name field. To set the task priority, see the next procedure. Set task priority, due date, and other details Create a task 104 . 3 1 Open Tasks . 2 Tap the list you want to assign the task to. Chapter 6 : Personal information 1 Open Tasks . 2 Tap the list containing the task.
3 4 Tap to the right of the task name. Check off a task 1 Tap the list containing the task. 2 Tap the box to the left of the task name. Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. List: Assign the task to a different list. Due: Tap No due date, and tap a due date option. If you set a due date, a notification appears at the bottom of the screen on the due date.
View tasks that are due today Sort a task list 1 You can sort a task list to show all tasks (the default setting), remaining tasks, or completed tasks. 2 Open Tasks . The number to the right of the List all tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks in that list that are due today or overdue. 1 Open Tasks . 2 Tap the list you want to sort.
Set due dates for all tasks in a list Hide or delete all completed tasks in a list 1 Open Tasks . 1 Open Tasks 2 Tap the list containing the tasks. 2 Tap the list containing the tasks. 3 Open the application menu and tap Set Due Date For All. 3 Open the application menu. 4 Do one of the following: . • To hide completed tasks: Tap Hide Completed. • To delete completed tasks: Tap Delete Completed Tasks.
Create a memo 1 Open Memos Edit a memo . 1 Open Memos . 2 Tap the memo you want to edit. 3 Tap the screen to position the cursor (see Text selection gestures), and edit the memo text. TIP In the application menu, tap Edit > Copy All to select the whole memo. Change the color of a memo Color-code your memos to help you recognize memos of a certain type. For example, make all of your grocery lists blue. 2 Do one of the following: • Tap New Memo . • Open the application menu and tap Add A Memo.
Delete a memo 1 In an open memo, open the application menu and tap Delete. 2 Tap Delete to confirm. Email a memo • If you don’t want the alarm to play when the ringer switch is off: Open the application menu, tap Preferences, and tap Yes to set Play alarm anyway to No. Set an alarm 1 In an open memo, open the application menu and tap Email Memo.
Occurs: Tap to select the alarm frequency. 2 Tap , then tap the alarm name. Time: Tap to set hour, minute, and AM/PM for the alarm. 3 Tap . Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. Tap to preview it. If you have music on your phone, you can select a song as your alarm sound (see Select a song as a ringtone). Calculator TIP When you set an alarm, you can adjust the alarm volume by pressing the volume button on the side of the phone.
Facebook • Add a photo to your status: Type a comment, tap Attach, choose a photo or take a new one, tap Attach Photo, and then tap Share. The Palm Facebook app allows you to make a status comment, view and respond to friends’ comments, and attach a photo to your status. Before you begin, download the Facebook app from the App Catalog. It’s free (see Download a free application). • Add a comment to a post: Tap comment, and then tap .
Chapter 6 : Personal information
Photos, videos, and music You can keep your favorite photos right on your Palm® Pre™ Plus phone—videos, too. And there’s no need to carry an expensive MP3 player; you can play music on your phone. Simply transfer songs onto your phone and then listen to music through the built-in speaker, the headset included with your phone, or your own headphones (sold separately).
Camera TIP Press and hold Space to take pictures in continuous burst mode. Release Space to stop taking pictures. Take a picture Your phone comes with an easy-to-use 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture).
You can view a picture as an email attachment in JPG, GIF, BMP, or PNG format. You can view a picture as part of a multimedia message in JPG format. In the Photos application, you can view pictures you take with the camera or copy from your computer in JPG, BMP, or PNG format. You can also look at pictures on the web directly in the web browser (see Web). 1 Open Photos . 2 Tap the album containing the picture, and tap the thumbnail of the picture.
NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 3 Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), and double-click the drive representing your phone. 4 To create an album, use your computer’s controls for creating a new folder. To be sure the Photos application can find the album, create it at the root level of the drive representing your phone, not as a subfolder of another folder.
5 (Optional) Do either or both of the following: 4 Do either or both of the following: • To zoom out or in on a part of the picture: Pinch in or out on the picture. • To capture the portion of the picture you want to use as wallpaper: Tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the wallpaper. 5 Tap Set Wallpaper. Share a picture You can send a picture to other picture-enabled devices or to an email address as an attachment.
1 Tap a picture thumbnail to view it full-screen. 2 If 3 Tap 4 Do one of the following: 2 Open the application menu and tap Preferences & Accounts. 3 Tap Add An Account, and tap the type of account you want to add. 4 Enter your account username and password and tap Sign In. is not visible, tap the screen to display it. and tap Upload. • If you have already set up your picture web service on your phone: Tap the name of the service you want to use.
Videos 1 Open Videos 2 Tap the video. . Watch a video BEFORE YOU BEGIN Before you put videos on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone. To get videos on your phone, you can do any of the following: • Copy videos from your computer (see Copy files between your phone and your computer). • Receive videos as email attachments (see Open attachments).
Table 1. Video playback controls Control 6 Function Disconnect the USB cable from the computer when the USB Drive screen no longer appears on your phone. Play. Pause. Move forward or backward (tap and hold the slider, then drag forward or backward). Switch between full-screen view and original size. TIP To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left.
3 • To display the most frequently viewed videos: Tap Videos and tap Most Viewed. On the video details screen (see Watch a video), do one of the following: • To display videos you have recently viewed: Tap Videos and tap History. • View videos from the same author: Tap More > More From This Author. • View related videos: Tap More > Related Videos. When the video you want appears, do one of the following: • To view the video: Tap the video thumbnail.
You can also listen to streaming music from the web directly in the web browser (see Web). 3 Do one of the following: You can play music that you copy from your computer or stream from the web in the following formats: MP3, AAC, or AAC+ format. You can play music that you receive as an email attachment if it is in the MP3, AAC, AAC+, WAV, or AMR format. You can play music that you receive in a multimedia message or that you buy from Amazon MP3 in the MP3 format.
DID YOU KNOW? Music continues to play in the background if you switch to another application, turn off the screen, or slide the ringer switch off. Table 3. Music playback controls Control Function Move forward or backward. Tap the song name, then tap and hold the slider, and drag forward or backward. To display the slider, tap the text below the album art in Album Art view.
Change the order of items in the Now Playing list • In Playlist view, tap and hold a song name. Drag the song to move it to a new location in the list. Remove a song from the Now Playing list • In Playlist view, throw the song name off the side of the screen. This does not delete the song file from your phone. Amazon MP3 Before you can download items using the Amazon MP3 application on your phone, you must have an Amazon account, and you must read and agree to the MP3 Music service terms and conditions.
4 View artist information Do one of the following: 1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an artist, and tap the artist name. 2 Tap the word in the lower-right corner of the page (Albums, Songs, or Bio). 3 Tap to view any of the following: IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy. Albums: To buy and download an album, tap the album price and tap Buy.
3 Do either of the following: IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy. IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy. 3 Tap the song price and tap Buy. • Tap the album price and tap Buy. • Tap a song price and tap Buy. Preview and buy a song View and work with downloaded items 1 Tap Download on any screen displaying this button. This displays items that you are currently downloading or that you already downloaded.
Web and wireless connections With your Verizon Wireless network and your phone’s web browser, you can take the web with you almost anywhere you go. You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth® wireless technology on your Palm® PreTM phone helps you easily set up wireless connections to a number of devices.
Wi-Fi What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP, and 802.1x authentication. A Wi-Fi access point, also called a hotspot, is a network device with an antenna that provides wireless connections to a larger network.
Connect to a new open network • If the network you want is not displayed: Tap Join network and enter the network name. Follow steps 4 to 7. See Are there different kinds of Wi-Fi networks? for an explanation of open networks. Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your phone to the network, you need to open the web browser and register with the Wi-Fi service provider before you can check email or browse the web.
• If you are connected to one network and want to use a different one: Open Wi-Fi . Tap another network name. 4 If you turned automatic IP settings off, enter any of the following: IP Address, Subnet Address, Gateway, and/or DNS Server (addresses #1 and #2). Disconnect from a network 5 Tap Done. When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically connect to it again.
4 To change settings after you accept the terms of use, tap On or Off for any of the following: 5 To choose how you want to be located, open application menu, tap Locate Me Using, and choose one or both of the following: GPS Google Service Web Go to a website The web browser on your phone is capable of displaying most web content. The browser features the latest web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript. It does not support plug-ins such as Flash or Java applets.
If the page appears in the list of viewed pages, tap it to go there again. If not, press Enter DID YOU KNOW? If you browse to a secure web page, the lock icon in the address line appears closed. 3 To cancel a page while it is loading, tap . Go to a website using search You can also search the web from the Launcher or Card view (see Search to find info and make calls).
• Save a photo to Photos: Press and hold Option Copy to Photos. and tap the photo. Tap URL: Enter or edit the URL for the page. For example, change the URL to the home page of a site instead of a drill-down page within the site. 4 Add a web page to the Launcher Add any web pages you visit frequently to the Launcher so you can access them in a few taps. Tap Add To Launcher. The page now appears as an icon on the Launcher. Tap the icon to open the page.
Title: See Text selection gestures for useful gestures if you want to edit the bookmark title. URL: Enter or edit the URL for the bookmark. For example, change the URL to the home page of a site instead of a drill-down page within the site. 4 Tap Add Bookmark. The first 12 bookmarks you create become thumbnails on the start page of the Web app. NOTE Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon.
2 Do one of the following: Use links on a web page • Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap Save Bookmark. • To follow a link to another page: Zoom in on the page (pinch out or double-tap the page), and tap the link. • To open a link in a new card: Press and hold Option and tap the link. Tap Open In New Card. • To dial a phone number that appears as a link: Tap the link to display the dial pad with number entered, and tap .
2 3 Open the application menu and tap Preferences. Google Maps 1 Open Google Maps . 2 Tap Menu in the lower-right corner. Set any of the following: Block Popups: Prevents websites from opening up new browser windows. Tap Yes to turn Block Popups off. Accept Cookies: Allows cookies from any website you view, even if you are redirected to a site from another site. Tap Yes to turn Accept Cookies off. JavaScript: Tap On to turn off JavaScript.
Table 1. Google maps icons Icon 2 If prompted, tap Allow to turn on Location Services. 3 Tap the temperature to see the local seven-day forecast. In forecast view, tap a day to see wind, precipitation, humidity, sunrise, and sunset information for that day. Description Help & Terms: Get help. Clear Map: Clear the current map. Close Menu: Close the Google Maps menu. VZ NavigatorSM You can use VZ NavigatorSM to check weather conditions, get driving directions, and search for services.
3 Tap Navigate. Shared location can view the location on a map or select to drive to the location using the audible turn-by-turn navigation. NOTE You cannot use the Share feature to send location information to non-Verizon Wireless phones. 4 1 Open VZ Navigator . 2 If prompted, tap Allow to turn on Location Services. 3 Tap Share. 4 Tap Share New Place.
6 (Optional) To share a location other than your current location, tap in the Place field and browse to a new location. 7 (Optional) Type a message in the Message field. 8 Tap Send. Events: Search for events happening near you. Address: Search for an address. Airports: Search for directions to an airport. 5 (Optional) On an address details page, open the application menu and tap Add To Favorites. Then tap OK.
Display: Select items for the icon tray displayed on maps and for the carousel displayed on the main screen of VZ Navigator. 4 Make a pairing request to another device Audio: Select the voice that gives you turn-by-turn directions, and set whether you want to hear street names or short voice prompts. BEFORE YOU BEGIN The other device must be discoverable to appear on your phone's Devices list. Check the documentation that came with the other device for information on making it discoverable.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. Connect with a paired device • The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices. After you pair with a device, you can connect to that device without having to go through the pairing process again.
2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device. 1 Pair your phone and your computer. You must initiate the pairing request from your computer (see Accept a pairing request from another device). 2 After the two devices are paired, make a Bluetooth connection from your computer to your phone. You must initiate the connection from your computer.
Documents Your Palm® Pre™ Plus phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel®, and PowerPoint® files on your phone. In this chapter 144 147 Doc View PDF View You can also view PDF files on your phone.
Doc View 3 With Doc View, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone. Change the display size To open a second file: Open the application menu and tap Open. Tap the file. For information on zooming in and out, see Zoom gestures. Open a file 144 BEFORE YOU BEGIN Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.
3 Do one of the following: • Find the next instance: Tap With the file open, tap the file name. 2 Tap outside the file properties to dismiss them. . • Find the preceding instance: Tap 4 1 . To exit search, open the application menu and tap Find. Save a file with a new name 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As. Share a file 1 With the file open, open the application menu and tap Share. 2 Create the email message and tap .
1 Tap the text or footnote indicator to open the comment, endnote, or footnote. Show or hide rows or columns in a spreadsheet • To hide a row or column: Tap the row or column header to select it, and tap Hide selected. 2 To close the comment, endnote, or footnote, tap outside it. • Tap the row header or column header. • To show a hidden row or column: Tap, hold, and drag one of the row or column headers to either side of the hidden row or column. Tap Show Hidden.
Switch among sheets Upgrade to Documents To Go® from DataViz Do one of the following: With Documents To Go® from DataViz, you can create and edit Word, Excel, and PowerPoint files right on your phone, in addition to viewing them. • Tap or to move to the next or previous sheet. • Open the application menu and tap Worksheets. Tap the sheet. • Tap the current sheet number in the lower-left corner of the screen. Enter the page number you want to jump to and press Enter .
2 To search for a file, begin typing the name. Tap the file when it appears. Change the display size For information on zooming in and out, see Zoom gestures. • Pinch out to enlarge items onscreen. • Pinch in to decrease the size of items onscreen. • Double-tap the screen to zoom in or out a specified amount. Save a file with a new name 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As.
View bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your phone. 1 With the file open, open the application menu and tap Bookmarks. 2 To search for a specific bookmark, type the bookmark name. 3 Tap a bookmark to jump to that section of the file.
Chapter 9 : Documents
Preferences There are lots of ways to make your Palm® Pre™ Plus phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.
Backup 2 Do any of the following: • Back up your information manually: Tap Back up now. Back up your information A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. You create a Palm profile when you set up your phone. Your phone backs up the contacts, calendar events, tasks, and memos that are in your Palm profile account, as well as system settings and applications you downloaded to your phone.
Table 1. Backup summary table Application Backed up Backup Backup setting is on by default. Bluetooth Nothing is backed up. Calendar Events in your Palm profile account. Username for accounts like Google that sync calendar events online. Table 1. Backup summary table Not backed up Contacts in your Palm profile account. Username for accounts like Google that sync contacts online. Preferences (see Customize Contacts). Backed up Not backed up Email Username of your email accounts.
Update your Palm profile settings Table 1. Backup summary table Application Backed up Regional Settings Nothing is backed up. Screen & Lock Nothing is backed up. Sounds & Ringtones Nothing is backed up. Tasks Tasks in your Palm profile account. Username for accounts like Microsoft Exchange ActiveSync that synchronize tasks online. Third-party apps Apps you downloaded are downloaded again from App Catalog. Videos Nothing is backed up.
Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer. Change Password: Tap Change Password. Enter your new password and confirm it. Tap Done. Erase your Palm profile data In the event that your phone is lost or stolen, you can go to your Palm profile on your computer and from there, erase the data on your phone. 1 On your computer, go to palm.com/palmprofile. 2 Log in to your profile. 3 Click Device Info. 4 Click I Lost My Phone.
Rename your phone 1 Open Device Info 2 Tap the Name field and enter the new name. 2 Tap Reset Options. 3 Do one of the following: . Restart your phone If an application freezes, first try restarting your phone. No files or settings are changed when you restart. 1 Open Device Info . 2 Tap Reset Options and tap Restart. NOTE If the screen does not respond to taps, press and hold power and slide the ringer switch three times to restart your phone.
TIP You can also perform a full erase by pressing and holding Option + Sym + power. IMPORTANT If you have a Palm profile from a phone that you no longer use, you can sign in to your existing profile. All info associated with your profile is downloaded to your new phone. Run Quick Tests If you are troubleshooting your device with a support agent, you can run Quick Tests to get diagnostic information.
2 Open the application menu and tap Certificate Manager. Delete a certificate Only user-installed certificates can be deleted. 1 Open Device Info . 2 Open the application menu and tap Certificate Manager. 3 Tap the certificate and tap Delete Certificate. Regional Settings Language You can set your phone display to any language available for the device. 3 Tap and tap the certificate name.
2 Tap the country name. Change your wallpaper 3 Do one of the following: Your wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite picture. • Type the name of another country, and when it appears, tap it. 4 • Scroll down to find a country, and then tap it. 1 Open Screen & Lock Confirm you want to change the format, or tap Cancel. 2 Tap Change Wallpaper. 3 Do one of the following: Your phone resets after you select a new country format.
the previous and next gestures you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. • Change to back gesture and to the forward gesture in Web: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe. The forward gesture in Web also requires a shorter swipe. 1 Open Screen & Lock 1 Open Screen & Lock .
Sounds & Ringtones Tap, hold, and drag the Ringtone Volume slider to set the ringtone volume. TIP Adjusting the Ringtone Volume slider is the same as using the volume button Manage system sounds and notifications on the side of the phone. You can turn system sounds, such as transition sounds, and notification alerts, on or off. You can also set the volume for system sounds. System Sounds: Set whether to turn on systemwide sounds for general actions such as transitions.
1 Open Sounds & Ringtones . 2 Tap the displayed ringtone. 3 Tap 4 Tap the song title to add it as your ringtone. Tap song title to preview it. 5 Make the back gesture to return to your list of ringtones. 6 Tap the name of the song to add it as your ringtone. 7 To set the Ringtone Volume, tap, hold, and drag the slider. The new file appears in the list of ringtones on your phone.
Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support.
For users of other Palm® devices Battery I want to transfer my data from my computer WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
3 Turn the phone completely off (see Turn everything (the screen and wireless services) on/off). 4 Press and release the back cover release. 5 Slide your thumbnail or a credit card into the hairline opening between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. 6 7 Lift off the back cover. 8 Remove the battery by pulling the tab that appears at the top of the battery. 9 Insert the new battery.
10 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 12 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up.
4 Press and release the back cover release. 5 Slide your thumbnail or a credit card into the hairline opening between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. 7 Lift off the back cover. I can’t get the back cover back on 1 6 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone.
2 Slide out the keyboard (see Slide out the keyboard), and then press the two clasps (c) at the bottom corners. 2 To turn on the screen, do one of the following: • Press power . Drag up to unlock the screen. • Slide out the keyboard. • If the keyboard is out, press any key. 3 Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Change screen brightness). 4 If the problem persists, connect your phone to the AC charger (see Charge the battery).
1 Tap the center of the gesture area to display Card view. There are small icons in the lower-right corner of the screen 2 Scroll through the cards and note how many applications you have running. 3 Close any application you are not using by throwing its card off the top of the screen. Those icons represent notifications that you have not opened or dismissed.
I see five bars in the signal-strength icon, but I still can’t connect to the network If you’re using a hands-free device enabled with Bluetooth® wireless technology, try the following: The signal-strength icon always displays five bars. Your signal strength is indicated by the number of bars that are shaded white. If most or all of the bars are gray, you are in an area of weak or no coverage. • Move your phone closer to the hands-free device.
• You have already formed a partnership between your phone and your hands-free device, and the hands-free device appears in the Devices list (see Connect with a paired device). • Your phone is within range of the hands-free device. Bluetooth range is up to 30 feet (10 meters) in optimum environmental conditions, which include the absence of obstacles, radio interference from nearby electronic equipment, and other factors. • You are away from other devices using the 2.
account such as Facebook or Photobucket (see Set up an online pictures account on your phone). store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because your data is stored on your phone. NOTE See Online accounts available for webOS phones for the current list of online accounts that synchronize your info and those that do a one-way transfer of info either from the web to your phone, or from your phone to the web.
I have entered the settings to sync with Exchange ActiveSync, but I can’t synchronize with my company’s Exchange server Check with your system administrator to find out if a systemwide locking policy is in place. A notification tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.
Table 1. Data connection icons Icon Description • Email provider settings may change. If your email account was working but you are currently experiencing problems, check with your email provider to find out whether any of the account settings have changed. Your phone is connected to a 1x data network and data is being transmitted over the network. Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network.
messages older than three days are removed from your Inbox; they are not deleted on the server, however. I want to send a video in a multimedia message, but do not see it on the list of items I can attach You can change the setting to download only one or two days’ worth of messages. If you select one of these options, any messages older than one or two days are deleted from your Inbox.
• Turn off your phone and turn it on again (see Turn the phone on/off). • Restart your phone (see Restart your phone). • Contact Verizon Wireless to verify that your data plan has been correctly activated. Verizon Wireless should also be able to tell you if there are any outages in your location. A secure site refuses to permit a transaction I can’t access a page Calendar and Contacts 1 Make sure you have Internet access: • Open Web and try to view a web page you’ve loaded before.
In Calendar, to see events from just one calendar, tap the word All in the upper-right corner of the screen and pick the account you want to see (see Change the Calendar display). In Email, you can turn off the smart folder for All Inboxes (see Set email preferences). Then make the inboxes of your individual accounts favorites so that they're always easy to see in Account List view (see Add a folder as a favorite). • Hold the phone as still as possible.
I copied files from my computer, but I can’t see or play them on my phone stored in the USB drive of your phone, which includes all pictures, videos, music files, documents, PDF files, and ringtones. When you connect your phone to your computer in USB Drive mode, you can copy any file onto your phone. However, each media application on your phone—Photos, Music, and Videos—can display or play files in certain file formats only. If your media file is in an unsupported format, you can’t use it on your phone.
Updates I dismissed a system update notification, and now I don’t know how to get the update on my phone If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open Updates . Your phone checks for the availability of the update, and if one is available, tap Download Now. The download happens in the background, so you can continue to use your phone until the actual installation takes over.
4 Delete the most recently installed application, or the application you think could be causing the problem, from your phone (see Delete an application). Perform a backup (see Back up your information). 5 Perform a partial erase (see Erase data and reset your phone). 6 Enter your Palm profile email address and password to restore your backed-up information. 7 If the problem is resolved, begin reinstalling your third-party applications one at a time.
Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode). application menu A menu that contains application commands such as cut, copy, and paste (where available); preferences; and application help. To open the application menu, tap the application name in the upper-left corner of the screen.
Data Transfer Assistant A tool that allows you to do a one-way transfer of information such as contacts and calendar events from a desktop organizer to your phone. See Data transfer. drag A slow movement of the finger up or down on the touchscreen. flick A very fast skimming of the finger horizontally or vertically on the touchscreen. gesture area The strip beneath the touchscreen that you use to perform the back gesture, among others.
index fingertips close together on the touchscreen; then slowly spread them apart. To zoom out, you pinch in: Place the thumb and index fingertips apart on the touchscreen, and slowly bring them together. Quick Launch A bar of up to five icons that give you quick access to applications. Quick Launch always appears at the bottom of Card view and the Launcher. By default, Quick Launch displays icons for the following apps: Phone, Email, Contacts, and Calendar. The fifth icon is the Launcher.
Terms
Regulatory and Safety Information FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Radio Frequency (RF) Safety Exposure General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines.
phones. Ask your hearing health care professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability: • Don't attempt to disassemble or short-circuit the battery. • Any combined rating equal to or greater than six offers the best use. • It's best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
Power Specifications Use only Palm-approved power accessories such as AC-power adapters and batteries. Unauthorized and non-approved batteries will NOT operate with the Pre Plus phone. Palm is committed to supporting the collection and recycling of its products. Palm is committed to participate in and support the European Union WEEE Directive (2002/96/EC) and the protection of the environment for future generations.
Audio Safety: This phone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear. Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/health/hearing Normal use position: When making or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth or as you would a fixed line phone.
8 Dial your national emergency number to report serious emergencies. This is a free call from your phone. 9 Use your phone to help others in emergencies. 10 Call roadside assistance or a special non-emergency wireless number when necessary. Driving Safety Tip Details 1 Get to know your phone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most phone models offer, including automatic redial and memory dial.
ESD-susceptible equipment Product: Palm® Pre™ Plus Phone Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm phone, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment.
Specifications Specifications Table 1. Specifications Category Description Radio • CDMA2000 digital dual band • EvDO Rev A and 1xRTT Features • • • • • • Processor technologies • Dual-band MSM6801A processor • TI® OMAP 3430 processor Battery • Rechargeable lithium-ion • 1150mA/hr power capacity • Removable Operating system • Palm® webOS™ platform Camera • • • • • Speakerphone Hands-free headset jack (3.
Table 1. Specifications 194 Category Description Size • 3.9 in. x 2.3 in. x 0.67 in. (100.5 mm x 59.5 mm x 16.95 mm) Weight • 4.89 ounces (138.5 grams) Connectivity • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication • Bluetooth® wireless technology 2.
Table 1.
Online accounts available for webOS phones Table 2.
Index NUMERICS 112 phone numbers 54 1xRTT data networks 173 3G2 files 119 3GP files 119 3GP2 files 119 3GPP files 119 911 phone numbers 54 999 phone numbers 54 A AAC files 122 AAC+ files 122 AC charger 7 accented characters 30 Accept Cookies option 136 accessories 190 Account List view 66 accounts See also specific types contacts and 88 erasing data from 156 linked contacts and 182 linked contacts from 86 music and 124, 177 pictures and 118 Acrobat Reader files. See PDF files active calls.
audio quality 171 authentication 129, 174 Auto Locate option 130, 131 auto-correct feature 31 Auto-Download MMS option 81 automatic backup 152 Automatic IP settings options 130 auto-shut off interval 159, 170 B back cover 167–168, 194 back cover release 13 back gesture 19, 26, 159, 160, 181 Back view 13 Background data collection option 131 Backup application 152–155 See also Palm profile basic gestures 19–20 battery caring for 15, 187 charger for 7 charging 14–16, 164 icons 12, 14 life 15–16 purchasing 16
TTY/TDD devices and 62 Wi-Fi 129–130 connectivity specifications 194 connectors 194 contact header 89 contact lists 72, 95 contact matches 53, 54, 61 contacts 86–96 adding 72, 80, 86, 88 backup summary 153 car kits and 60, 93 default account 95 deleting 94 dialing by name 53 displaying 59, 81, 89, 91, 92 editing 89, 91, 92 Facebook 87 getting in touch with 93 getting started with 87 Launcher icons for 93 linked 86, 182 LinkedIn 87 linking 90, 92 photos for 90, 116 preferences for 95–96 reminders for 88, 91
dial pad 52 dialing 52–54, 81, 91, 135 dialing prefixes 61, 62 dialing shortcuts 62 dialing tones 62 Digital Rights Management (DRM) 119, 122 directions 130, 137 display.
Excel files 144, 146–147 Exchange ActiveSync accounts availability 196 phone synchronization 48 setting up 67–68 Synergy feature and 6 troubleshooting 172 Exchange servers searching over 53 synchronizing with 172, 173 troubleshooting 173 explosive atmospheres 188 exporting data 46–48 See also data transfer extensions (phone calls) 62 F Facebook accounts 172 availability 196 calendar synchronization 97 contacts synchronization 87 deleting from 94 phone synchronization 48 pictures and 111, 118 Facebook appli
ignored calls 59 IM.
Move to folder command 73 movie listings 139 MP3 files 122 MP3 music service 124–126, 177 MP4 files 119 MPEG4 files 119 multimedia messages 76–81 addressing 78 attachments 80 contact information and 80 copying 80 creating 78–79 deleting 81 dialing from 54 displaying 80 forwarding 80 notifications 84 pictures and 79, 117 roaming and 62 saving contact information 81 sending 57, 77, 78–79 troubleshooting 175 multitasking 6, 24 music 121–124 answering phone and 55 backing up 124 deleting 124 downloading 126 inf
personal area network 142 Personal Identification Numbers.
Regional Settings application 154, 158 reinstalling applications 41 reminders See also alarms contacts 88, 91 events 99, 101, 102 remote diagnostics 157 Remove Contacts Account option 96 Remove Email Account option 70 Remove flag command 73 renaming devices 142, 156 reordering bookmarks 134 cards 27 email accounts 76 icons 28 notifications 36 tasks 106 repeating events 98 repetitive motion injuries 189 replying to emails 73 Reply-to address option 69 Reset Voicemail Count option 63 resets 156, 178 restartin
soft resets. See partial erase software 172 software updates 37–38 songs. See music sorting contacts 95 data in spreadsheets 146 task lists 106 tasks 106 sounds 154, 161–162 See also specific types Sounds & Ringtones application 154, 161–162 speakerphone 56, 170 Specific Absorption Rate. See SAR specifications 193–195 speed dialing 53, 91 spelling errors 31 spreadsheets.
calendars 176–177 camera 177 contacts 176–177 email 172, 174–175 hands-free devices 170, 170–171 memory 180 messaging 175 music 177 notifications 175 performance 169 phones 157, 169–170 screen 166, 168 synchronization 171–173 third-party applications 179– 180 transferring data 177, 179 updates 179 Wi-Fi 175 trusted partnerships.
Wide View 144 Wi-Fi See also wireless services backup summary 154 connecting to 128, 129–130 connection preferences 130 disconnecting from 130 disconnecting networks 130 icons 12 known networks 130 network types 128 removing networks 130 troubleshooting 175 turning on and off 128 Windows XP computers copying files 116, 120, 124 data transfer from desktop software 47 wired headsets 60 wireless networks 128 wireless services restarted phone and 170 turning on and off 16, 17 WLANs.