User Guide

160 Chapter 10 : Preferences
Device Info
View system information
1 Open Device Info . Basic system information is displayed, such as
your phone number, battery usage, and available memory.
2 To view more detailed system information, tap More Info, and tap
Software or Hardware.
Rename your phone
1 Open Device Info .
2 Ta p the Name field and enter the new name.
Restart your phone
If an application freezes, first try restarting your phone. No files or settings
are changed when you restart.
1 Open Device Info .
2 Ta p Reset Options and tap Restart.
NOTE If the screen does not respond to taps, press and hold power while
you slide the ringer switch three times to restart your phone.
Erase data and reset your phone
If restarting your phone does not solve the problem of application freezes,
you may need to reset the phone. A reset deletes some or all information
from your phone (depending on the type of reset you select). After a reset,
you must follow the prompts to sign in to your Palm profile again before you
can use your phone.
IMPORTANT You should perform a manual backup of your data before resetting
your phone (see Back up your information).
1 Open Device Info .
2 Ta p Reset Options.
3 Do one of the following:
• To erase any applications you installed from App Catalog, as well as
any information associated with those applications: Tap Erase Apps
& Data twice.
• To erase all files stored in USB drive storage, such as pictures, videos,
and music: Tap Erase USB Drive twice.
• To erase both your applications and USB drive storage files, as well
as information about your Palm profile: Tap Full Erase. If you want a
clean erase of your currently installed apps and files but plan to
continue using the phone, tap Full Erase again. If you plan to give
the phone away and you do not want your data and files to be
recoverable even using a third-party tool, tap Secure Full Erase.