User Guide Your Palm® Centro™ Smart Device
Intellectual property notices © 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Centro, VersaMail, and the Palm and Centro logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. © 2007 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software.
Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting up . .
Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Your email and other messages . . . . .
Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Camera and Camcorder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Pocket Tunes™ Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Upgrading . . . . . . . .
CHAP TE R 1 Welcome Congratulations on the purchase of your Palm® Centro™ smart device! Benefits • Make and receive phone calls • Browse the web • Manage your contacts, calendar, and task list • • Receive and send corporate and personal email messages Use a Bluetooth® headset (sold separately) for hands-free operation 7
In this chapter What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In one compact and indispensable device, you now have all of the following: • Phone application for making and receiving calls • Push to Talk application for talking instantly with other members who are signed up to use this walkie-talkie type of service • Email applications for receiving and sending email (business and personal) • Palm OS by ACCESS personal info applications for storing your appointments, to-do lists, memos, and more • Text and multimedia messaging • Music player • Application
WELCOME CHAPTER 1 SIM (Subscriber Identity Module) card The smartcard that you insert into your Centro and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.
• A SIM card. To use your Centro on the AT&T network, you must insert the SIM card into your Centro. Without a SIM card, you can only call 911. For a quick introduction • If your Centro box did not contain a SIM card, you need to contact AT&T to get one. Quick Tour: The Quick Tour introduces you to many of the features on your Centro. It is already installed on your Centro, and you can open it any time. Press Applications , and then select Quick Tour .
CHAPTER 1 WELCOME Many dialog boxes have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box. Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to go.palm.com/centro-att/. If you need more information Books: Many books on Palm OS devices are available in local or online book retailers (look in the computers section), or visit go.palm.com/centro-att/.
C H A PT ER 2 Setting up You’re about to discover the many things about your Palm® Centro™ smart device that will help you better manage your life and have fun, too. As you become more familiar with your Centro, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your Centro and get it running.
In this chapter Centro™ Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 CENTRO™OVERVIEW 15 CHAPTER SETTING UP Centro™ Overview Front view Stylus Indicator light (phone and charge indicator) Earpiece 5-way navigator and Center button Applications Power/End Volume Side button Phone Send Menu Messaging Calendar
CHAPTER 2 SETTING UP Protect your screen. Be careful to store your Centro away from items that might scratch or crush the screen. Your Centro comes with a screen protector. Visit go.palm.com/centro-att/ to find carrying cases and other useful accessories. TIP When your Centro screen is on, you can press the Side button to open the Push to Talk application.
IMPORTANT The Centro speaker includes a large magnet, so be sure to keep your Centro away from credit cards or other items that could be demagnetized. Top view phone, email, or web features, the SIM card must be inserted into your Centro. 2 CHAPTER SETTING UP NOTE Your SIM card may already be installed in your Centro. Follow steps 1 through 3 to check. If a SIM card did not come with your Centro, you may already have one. If the SIM card does not work, contact AT&T.
CHAPTER 2 SETTING UP 3 If the SIM card is already installed, skip to step 7. 4 Remove the stylus to make insertion of the SIM card easier. Replace it when you finish these steps. 5 Align the notch on the SIM card with the right side of the SIM holder. 7 Align the metal contacts on the battery with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.
IMPORTANT Use the battery that came with your Centro. Do not use a battery from another Centro model in your Centro. Similarly, do not use the Centro battery in another Centro model. Using a battery that is designed for another Centro model can damage your Centro. For info on replacement batteries, see Replacing the battery. NOTE Unauthorized batteries will not power your Centro. Only a Palm approved battery will wake up and power your Centro.
CHAPTER 2 SETTING UP green) to give it a full charge. See Maximizing battery life for tips on maximizing the life of your Centro battery. To avoid draining the battery, charge your Centro every day, especially if you use your phone often. TIP DID YOU KNOW? If your battery ever becomes fully drained, your info is still stored safely on your Centro until you connect it to a power source and charge the battery.
If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging. TIP If the indicator light does not turn on when you connect your Centro to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. TIP To see the remaining battery charge expressed as a percentage, tap the onscreen battery icon.
CHAPTER 2 SETTING UP Unauthorized batteries cannot power your Centro. Only a battery approved by Palm will wake up and power your Centro. • • • 22 You can buy an extra battery as a spare for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Centro, go to att.com/wirelessaccessories or visit your local AT&T store. Charge your Centro whenever you can. Charge it overnight.
Making your first call 1 Press Phone 3 Press Left tab. to select the Dial Pad Status icons . 2 If prompted, press Center to turn off Keyguard (see Locking your keyboard (Keyguard) for more info). Call Log Dial Pad Favorites Center • If Check SIM Card appears in the title bar, see Inserting the SIM card and battery. • If a blank space appears in the title bar, the phone is either searching for a network or you’re outside a wireless coverage area.
SETTING UP CHAPTER 2 What’s my phone number? If you are inside a coverage area and cannot complete a call, contact AT&T for assistance. TIP 1 Make sure your phone is on (see Turning your phone on and off). 2 Press Phone 7 After you finish the call, press Power/ End to end the call. 3 Press Menu . . 4 Select Options, and then select Phone Info. Adjusting call volume While a call is in progress, press the Volume button on the side of your Centro to adjust the call volume.
Setting up your computer for synchronization • 32MB of available memory (RAM) • 170MB of free hard disk space • CD drive • Available USB port Before you can synchronize the info on your computer and the info on your Centro, you need to install the desktop synchronization software and connect the sync cable to your computer.
CHAPTER 2 SETTING UP Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.) IMPORTANT Synchronize your Centro only 1 Calculate how much space your apps and info occupy on your previous Palm OS device. • In Applications View, open the menus. • Select Info on the App menu. • At the bottom of the screen, select Size.
the storage space you’re using before you go to the next step: • Delete any third-party applications that you no longer use. • Move large files, such as eBooks and images, to an expansion card. • Move third-party applications to an expansion card. • Purge old info in applications such as Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.
CHAPTER 2 SETTING UP performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name. If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your Centro. If you have trouble upgrading or finding quarantined files, see Upgrading.
Palm Desktop software or Microsoft Outlook. 2 CHAPTER SETTING UP NOTE Whether you select to synchronize with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, you must enter it in the software you selected in this step.
CHAPTER 2 SETTING UP For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we recommend using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply. TIP 3 With the sync button facing up, connect the sync cable to the bottom of your Centro. Do not press the sync button until you are instructed to do so.
Computer type Desktop software What syncs and where Windows Microsoft Outlook • Calendar, Contacts, Memos, and Tasks sync with Outlook. • Pictures & Videos syncs with Palm Desktop. Windows Palm Desktop All apps sync with Palm Desktop. Mac Palm Desktop All apps sync with Palm Desktop. 2 CHAPTER SETTING UP For more sync options, including which apps sync, see Synchronizing information—advanced.
CHAPTER 2 SETTING UP Problems synchronizing? See Synchronization for troubleshooting suggestions. If you’re finishing your initial setup, you now have the option to install bonus software. If you choose to install some of the bonus software, you need to sync again to install the software on your Centro. You can also install bonus software later; see Installing applications. For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.
4 C H A PT ER Moving around on your Palm® Centro™ smart device 3 Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Centro is similar. Most applications on your device use the same set of controls in the same way. So once you learn how to use these controls on your Palm® Centro™ smart device, you’ll be driving all over town and you won’t even need a map.
In this chapter Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving around the screen Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead. TIP 3 CHAPTER MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.
CHAPTER 3 MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE Highlighting and selecting items On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another. If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info. TIP Learn to recognize the highlight.
Highlighting text Selecting menu items You can use the stylus to highlight text on the screen. Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Centro, it’s a good idea to familiarize yourself with the additional features available through the various application menus. • Tap and drag the stylus across the text you want to highlight. • To highlight a word, double-tap it.
MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE CHAPTER 3 • Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. TIP Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described.
3 CHAPTER MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE Using the keyboard Backlight Backspace Option Return Shift/Find Menu Space When using the keyboard, most people find it easiest to hold the Centro with two hands and use the tips of both thumbs to press the keys. TIP Alt The Centro includes a keyboard backlight that turns on and off when the screen turns on and off. The backlight also dims when an active call lasts longer than a specified period of time.
CHAPTER 3 MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE Entering lowercase and uppercase letters • To enter lowercase letters, press the desired keys. • To enter an uppercase letter, press Shift/Find and then press a letter key. You don’t need to press and hold Shift/Find while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the screen. • 40 To turn Caps Lock on, press Shift/ Find twice. To turn it off, press Shift/Find once.
Some application views, such as the Dial Pad tab in the Phone application or the Calculator, automatically default to Option Lock. In this case, you do not need to press Option to enter numbers. DID YOU KNOW? Entering other symbols and accented characters Symbols and accented characters that do not appear on the keyboard are available when you use the Alt key. 1 Enter the character that corresponds to the symbol or accented character you want. See the table on the next page.
CHAPTER 3 MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE 0 Symbols and accented characters Enter… Then press Alt to select… Enter… Then press Alt to select… Enter… Then press Alt to select… a áàäâãåæ n ñ u úùüû A ÁÀÄÂÃÅÆ N Ñ U ÚÙÜÛ b or B ß o óòöôœõ x or X x¤ c 碩 O ÓÒÖÔŒÕ y ýÿ C Ç¢© p or P ¶ Y ÝŸ e éèëê r or R ® ! ¡ E ÉÈËÊ s ßš ? ¿ i íìïî S ߊ : :-) :-( ;-) I ÍÌÏÎ t or T ™ $ l or L £ £¥¢ Press Alt by itself, after a space or at the beginn
Opening applications When you open an application using a quick button or Applications View, you automatically close the app you were previously using. Using the quick buttons 3 CHAPTER MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE The front of the Centro has three quick buttons—Phone, Calendar, and Messaging—that open applications. The fourth button opens Applications View (see Using Applications View). You can customize the quick buttons yourself; see Reassigning buttons for details.
CHAPTER 3 MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE Each quick button opens two applications: • To open a button’s primary application, simply press the button. Button Primary app Phone Calendar Xpress Mail or Messaging NOTE The first time you press Messaging , a dialog box appears in which you can select the primary application (see Assigning an application to the Messaging button). • To open a button’s secondary application, press Option and then press the quick button.
Using Applications View You can access all available applications through Applications View. 1 Press Applications . 2 Press Center on the 5-way to turn off Keyguard (see Locking your keyboard (Keyguard) for more info). 3 Use the 5-way to highlight the application you want to use. 4 Press Center application.
MOVING AROUND ON YOUR PALM® CENTRO™ SMART DEVICE CHAPTER 3 46 OPENING APPLICATIONS
C H A PT ER 4 Your phone The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with. You can effectively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm® Centro™ smart device helps you perform all these tasks with ease. You can do more than manage your phone calls in the phone application.
In this chapter Turning your Centro™ smart device on and off . . . . . . . . . . . . . . . . 49 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning your Centro™ smart device on and off 1 Press and release Power/End wake up the screen. to 4 CHAPTER YOUR PHONE You can also press any of the quick buttons or the Applications button to wake up your Centro screen. TIP NOTE We use the term phone to describe Power/End Center the feature of your Centro that lets you connect to the AT&T network to make and receive calls and transmit data. The phone and the screen of your Centro can be turned on and off separately.
CHAPTER 4 YOUR PHONE Turning your phone on and off When your phone is on, it is connected to the AT&T network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and the web browser. During initial setup, your phone is automatically turned on, so you can use wireless services right away.
Status icons Dialing using the onscreen Dial Pad 1 Press Phone 4 CHAPTER YOUR PHONE . 2 Select the Dial Pad tab. 3 Enter the phone number by tapping the onscreen Dial Pad with the stylus. Call Log Dial Pad Favorites Main Contacts Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application. TIP DID YOU KNOW? You can choose which tab appears when you press the Phone button.
CHAPTER 4 YOUR PHONE Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the phone number. (You don’t need to press Option.) add contacts directly into your Centro (see Adding a contact), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your Centro (see Synchronizing information— the basics). You can also import contacts from your SIM card (see tips on Viewing your SIM Phonebook). 1 Press Phone .
Voice dialing Text appears here as you enter it You can use the Voice Dialing application to call people in your Contacts list by saying their name or number. If the person you are calling has more than one phone number, you can specify which number to call. 1 Press Applications 2 Select Voice Dial To restart your search, press Backspace to delete letters or numbers you’ve entered. Or press Phone to return to the Main tab in the Phone application. TIP 4 Highlight the number you want to dial.
CHAPTER 4 YOUR PHONE Dialing with a speed-dial favorite button Your Centro comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button. 1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the speed-dial favorite you want. Look for the icon to distinguish a speed-dial favorite from other types of favorites. To view more favorite buttons, repeatedly press Down on the 5-way.
4 CHAPTER YOUR PHONE If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Centro doesn’t recognize the number as a phone number. You can still use the menus to copy and paste the number into the Dial Pad. TIP 2 Press Center to open the Dial Number dialog box. 3 Select Dial to make the call. Redialing a recently called number To dial the last number: Select the Main tab, and then press and hold Send to dial the last number you called.
CHAPTER 4 YOUR PHONE Receiving calls To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail. If you are playing music on your Centro and a call arrives, the music pauses automatically and resumes when you hang up or ignore the call. DID YOU KNOW? To answer a call, do one of the following: • Press Send • Select Answer. .
Voicemail notification When you silence the ringer while it is ringing, you can either answer the call or let it ring through to voicemail. DID YOU KNOW? 4 CHAPTER YOUR PHONE When you have a new voicemail message, you are notified with an Alert dialog box. Using voicemail Your wireless service includes voicemail. Keep in mind that airtime and other charges may apply when you use voicemail from your phone. • Setting up voicemail 1 Press Phone .
CHAPTER 4 YOUR PHONE Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail system. You can also select the Voicemail favorite button to dial the voicemail system. TIP What can I do when I’m on a call? When you make or receive a call, Active Call View appears. Caller’s name and number 3 Enter your voicemail password using the keyboard. Call duration You don’t need to press Option to enter numbers, *, or # during a call.
Use the 5-way or the stylus to select the onscreen buttons. Here’s what the buttons do: Turns on the speakerphone, which means that you and everybody around you can hear the call. (The caller can hear you as well.) The advantage is that you can check your calendar, look up contact info, take notes, and use other features during a call. This button is not available when you use a headset. Turns off the speakerphone when it is on. Replaces the Speakerphone button when you use a Bluetooth® hands-free device.
YOUR PHONE CHAPTER 4 Do you accidentally press onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during phone calls; see Locking your screen. TIP Remember: To manage an active call when the touchscreen is disabled, use the hardware buttons on your Centro. Ending a call Do one of the following: • Press Power/End • Press the button on the headset (if the headset is attached). .
If you don’t add a number right away, follow these steps to add it later. 1 Press Phone 4 CHAPTER YOUR PHONE . 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact. You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.
CHAPTER 4 YOUR PHONE NOTE To dial the second number, you can use any of the methods described in Making calls. 5 When the Dial another call prompt appears, select Yes. 6 Select Swap the two calls. to switch between 7 To end the active call, press Power/End . DID YOU KNOW? When you hang up one call, you can continue your conversation with the remaining call.
Making a conference call You can join a total of five other calls in a conference call, provided that your network and service plan include 6-way conferencing. Please contact AT&T for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call included in the conference call. 1 While the first call is active, make a second call. 2 Select Conference . This joins you and the two calls in a conference call.
YOUR PHONE CHAPTER 4 After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Centro to confirm that your call forwarding settings work properly. TIP To turn off forwarding for all calls, select Off from the Forward all calls pick list. TIP 4 Select the Forward all calls pick list. • If the forwarding number appears in the pick list, select the number.
Off/No service: Forwards calls when your Centro is not connected to a mobile network. 4 Select Totals from the Record menu. 4 CHAPTER YOUR PHONE 6 If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered. 7 Select OK, and then select OK again. 5 (Optional) To reset the counters to zero, select Reset Counters.
CHAPTER 4 YOUR PHONE create a contact, you can also assign a photo and ringtone ID to that contact, so you know when they call you. 6 Do any of the following: Add a caller ID photo: Select the Picture box. (See Assigning a caller ID photo for more info.) Adding a contact 1 Press Phone . 2 Select the Contacts 3 Press Menu tab. . 4 Select New Contact from the Record menu. 5 Use the 5-way to move between fields as you enter info. Add a caller ID ringtone: Select the Ringtone pick list.
Display additional fields for this contact: Select Plus . 7 After you enter all the information, select Done. 5 Select Edit, make changes to the entry as necessary, and then select Done. Assigning a caller ID photo 1 Press Phone Import contacts from your SIM card quickly and easily. In the Contacts list, press Menu and then select Import from SIM from the Record menu. TIP Viewing or changing contact information 1 Press Phone . 2 Select the Contacts tab.
YOUR PHONE CHAPTER 4 2 Select the Contacts tab. 3 To open the contact entry for editing, select the name of the contact to whom you want to give a caller ID ringtone (see Viewing or changing contact information). 4 Select Edit. 5 Select the Ringtone pick list and select a tone for this contact entry. 6 Select Done.
Customizing Contacts Deleting a contact 1 Press Phone 1 Select the Contacts . 2 Select the Contacts 3 Press Menu tab. . 4 Select Options, and then select Preferences. 5 Set any of the following options: Remember Last Category: Sets whether Contacts opens to the last category you selected. Show SIM Phonebook: Sets whether SIM Phonebook appears as an option in the category pick list. When you check this box, you can view entries in the phone book on your SIM card.
CHAPTER 4 YOUR PHONE Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts 3 Press Menu tab. . 4 Select Options, and then select Preferences. 5 Make sure the Show SIM Phonebook box is checked. You can set an unlimited number of favorite buttons for quick access to the following common tasks: • Dialing a phone number (speed-dial) 6 Select OK. • Opening an application 7 In the Contacts list, select the category pick list at the top of the screen and select SIM Phonebook.
5 Enter a label for the favorite: • If the entry is for an existing contact, select Lookup. Enter the last name of the contact. When the name appears, select the phone number you want. Select Add. • If the entry is for a new contact, enter the label, press Down , and enter the number. 4 CHAPTER YOUR PHONE DID YOU KNOW? If you’re upgrading from a Centro 600/650/680/700p/755p, most of your favorites should transfer from your old Centro along with your other info.
CHAPTER 4 YOUR PHONE want to dial. To dial these numbers, select the Extra Digits button that appears in Active Call View (see What can I do when I’m on a call?). 6 (Optional) Enter a Quick Key. Quick Key A letter that you can press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M.
To arrange your favorites, open the Record menu and select Organize Favorites. Highlight the favorite you want to move, and then press and hold Option + Up or Down to move the button to another position. Select Done. TIP Deleting a favorite button Some favorites, such as voicemail, cannot be deleted. If a favorite can’t be deleted, the Delete button does not appear on the screen. TIP 1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to delete.
CHAPTER 4 YOUR PHONE Check the specifications for your hands-free device to confirm compatibility. When in doubt, ask the manufacturer if the product is compatible with your Centro. To view a list of compatible Bluetooth hands-free devices, go to go.palm.com/ centro-att/. To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a 3.5mm connector, you need to purchase a stereo adapter. Visit go.palm.
6 Follow the onscreen instructions to create a partnership with the specific hands-free device. When prompted, enter a passkey. 3 (Optional) Enter a device name that identifies your Centro when it is discovered by other Bluetooth devices. NOTE Use the same device name for all your Bluetooth connections. If you change the device name, you need to recreate any partnerships you have already created. 4 Select Setup Devices. 5 Select Hands-free Setup.
CHAPTER 4 YOUR PHONE 8 (Optional) Enable advanced hands-free features by pressing the multifunction button (MFB) on the hands-free device. If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the Options menu and select Connect Bluetooth.
• Redial the last number you called from the hands-free device DID YOU KNOW? If you have more than one Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, turn off the active device before you try to connect to the other device. Customizing advanced settings for your hands-free device You can set whether your hands-free device automatically answers calls, provided the device supports this feature. 1 Press Applications Prefs .
CHAPTER 4 YOUR PHONE Selecting ringtones You can set various tones for various types of incoming calls. 1 Press Phone 2 Press Menu . . 3 Select Options, and then select Sound Preferences. 4 Select the Application pick list and select Ring Tones. ring to play softly and then increase to full volume the longer it rings. 8 Select a ringtone from the pick list to identify each of the following: Known Caller: An incoming call from someone in your Contacts or Favorites.
5 Do one of the following: • To record a sound, select New. • To play a sound, select it with the 5-way . • To delete a sound, highlight it and press Backspace . • To send a sound, highlight it and select Send. 6 Select Done twice. 5 Select the Volume pick list and select the volume level. You can also create a new sound by selecting New in Sound & Alerts Preferences. TIP Selecting Phone alert tones You can set various tones for various types of alerts.
CHAPTER 4 YOUR PHONE • • To increase the volume, press the upper half of the Volume button. 1 Press Phone To decrease the volume, press the lower half of the Volume button. 3 Select Options, and then select Phone Display Options. 2 Press Menu . . 4 Set any of the following options: Volume Side button Wallpaper: Sets the wallpaper that appears on the Main tab in the Phone application. To change the wallpaper, select the thumbnail image and then select an image to use as wallpaper.
Setting your dialing preferences If you select the Typing starts contacts search option, you can still enter a phone number from the Main tab in the Phone app. If you start typing digit keys that can be a phone number, the device automatically switches to the Dial Pad and looks for the phone number. TIP Show Calendar event: Sets whether the current event from the Calendar application appears in the Main tab in the Phone app.
CHAPTER 4 YOUR PHONE To (6), (5), (4), digit numbers: Adds a prefix to numbers that are only six, five, or four numerals long. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s 4-digit extension; your Centro automatically dials the rest and makes the call.
5 When a message appears indicating that TTY is enabled, select OK. To disable TTY, repeat these steps. TIP A red T appears at the top of the Phone screen to indicate that TTY is enabled. AT&T Your phone is on and you are in an AT&T coverage area. If you are outside a coverage area, “No Service” appears instead. When you turn off your phone, Phone Off appears. 4 CHAPTER YOUR PHONE Call forwarding is active.
CHAPTER 4 YOUR PHONE Your phone is on and a GPRS or EDGE data connection is active. You may not be able to receive calls when you are actively transmitting data. If you make a call, the data transmission is automatically interrupted, and you must manually resume the data connection when you end the call. You have new voicemail messages. You can select this icon to retrieve your messages. You have a new alert, such as a Calendar alarm or a new text message.
Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your Centro remains connected to the charger. Your battery is fully charged and your Centro is not connected to the charger. You have new text or multimedia messages. The number next to the icon indicates the number of unread messages in your Inbox. You can select this icon to retrieve your messages. You have new email messages.
CHAPTER 4 YOUR PHONE GPRS (General Packet Radio Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.) KEY TERM EDGE (Enhanced Data rate for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.) KEY TERM DID YOU KNOW? You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off.
C H A PT ER 5 Your email and other messages You already know how efficient email and messaging are for staying in touch. Now your Palm® Centro™ smart device brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the AT&T data network. You can send and receive attachments as well.
In this chapter Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 89 The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Which email application should I use? Your Centro includes two email applications: the VersaMail® application (called Email in Applications view) and the Xpress Mail application. You can access both personal and work email from Xpress Mail. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Centro. Email provider The service you use to send and receive email. Your email provider’s name appears between the @ symbol and the dot in your email address.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 5 Then choose this app… If you want to… Access an email account that’s set up on your Mac computer x Check fee-based Internet mail, such as Yahoo! Mail Plus x Access email from an existing account without extra software or account sign-up x x x Access Contacts on your device to address email messages x x x Use the AT&T Xpress Mail website to check email from multiple email addresses, from any computer connected to the Internet 90 Access email from up to t
Then choose this app… 5 CHAPTER YOUR EMAIL AND OTHER MESSAGES If you want to… Push your email and organizer information from your company’s Exchange server using Microsoft Exchange ActiveSync x Sync your email with your company’s Domino server x Use Secure Sockets Layer (SSL) while sending and receiving messages x x Use the Advanced Encryption Standard (AES) while sending and receiving email x x WHICH EMAIL APPLICATION SHOULD I USE? 91
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES The VersaMail® application Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account. After you enter your email account settings, see the User Guide for the VersaMail Application on the Getting Started CD for info on sending and receiving messages and customizing your VersaMail settings.
3 If your email provider’s name is not listed, you need to obtain the following info from your system administrator or ISP, and then skip to Setting up VersaMail to work with other providers: • Mail protocol: POP, IMAP, or Outlook Mail (EAS) • Incoming and outgoing mail server names, such as mail.myisp.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 7 In the Password field, enter your email account password. 8 If the VersaMail application can obtain your email account settings based on your username and password, the Next button changes to Done. Select Done. IMPORTANT Do not select HotSync on this screen. Doing so may prevent the VersaMail application from working correctly.
5 CHAPTER YOUR EMAIL AND OTHER MESSAGES 6 Enter the email address for your email account. Your email address includes your username, which usually appears before the @ symbol in your email address. 10 Enter the username you use to access your email. Your username can be either the part of your email address appearing before the @ symbol or your entire email address. Check with your email provider if you are not sure what username to enter. TIP 7 In the Password field, enter your email account password.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 5 TIP You can also select Advanced to set more options for incoming and outgoing messages. 13 Select Done. Advanced settings include the Reset Advanced Settings button. You can select this button to reset your advanced settings to their initial state. This is useful when you want to restore your initial settings but you can’t remember what they were.
3 Enter the subject and message text. VersaMail makes up to five attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again. DID YOU KNOW? To move between fields, press Up or Down on the 5-way. TIP 4 Select one of the following: Send: Connects and sends all messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 3 From the Type pick list, select Photo/ Video. 3 From the Type pick list, select Sounds. TIP Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments. 4 Select the ringtone you want, and then select Insert. 5 Select Done.
5 CHAPTER YOUR EMAIL AND OTHER MESSAGES Attaching other types of files 1 Create the message to which you want to attach the item. 2 On the New Message screen, select the red paper clip icon in the upper-right corner. 3 From the Type pick list, select the type of file to attach—for example, Address, Appointment, or Memo/Text. 4 Select the item you want from the list in the Type box. 5 Select Done. Receiving and viewing messages 1 From any mailbox, select Get or Get & Send.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES Replying to or forwarding messages When you respond to messages, you can select whether to include the original text (see Customizing your email settings). DID YOU KNOW? The VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML. 1 From the Inbox or another folder, open the message you want to respond to. 2 In Message View, select Reply.
3 When you finish with the attachment, select Done to return to the Attachments dialog box. NOTE If there is no Done button, press Applications and select Email to return to the account’s Inbox. Managing your messages The status icons that appear near the messages in your Inbox indicate the following: The message is unread when the subject appears in bold. The message includes an attachment.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES Deleting messages by date You can quickly delete a group of messages by selecting a range of dates. 1 Press Menu . 2 Select Delete Old on the Message menu. 3 Select the folder and a date range for the messages you want to delete. 4 Select OK. 5 If a confirmation dialog box appears, select OK to confirm the deletion. To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.
You need to set up a separate Auto Sync schedule for each email account. This feature may not work with email accounts that require VPN connection. TIP 6 Select the Start Time and End Time boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK. 2 Select Options, and then select Preferences. 7 Select the days you want the schedule to be active.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 4 Do either of the following: • To cancel an ongoing action, select Stop. If the action has already been completed, Stop does not appear. • To view the details of a completed action, select Details. Setting preferences for getting messages 1 From any mailbox screen, press Menu . 2 Select Options, and then select Preferences. 3 Select Incoming. 5 Select Done.
Unread messages (IMAP accounts only): Downloads only unread mail to your Centro. If you don’t check this box and you select Get & Send, all the messages on your mail server are downloaded to your Inbox, including messages you’ve read. The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 3 Select Signature. 4 Check the Attach Signature box. 5 Enter your signature information, and then select OK. Working with Microsoft Exchange ActiveSync® Microsoft Exchange ActiveSync® works with the VersaMail, Calendar, and Contacts apps on your Centro to directly access corporate groupware information on a Microsoft Exchange Server 2007 or Exchange Server 2003.
Likewise, when you create an email message or event or you update a contact on your Centro, it can be pushed to the server. Push Technology in which a server automatically delivers new information (such as new email messages) to a device. The user does not need to do anything. KEY TERM Push from server to Centro happens automatically as new or changed items arrive on the server.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES get manually (Mail, Calendar, or Contacts). Using Remote Address Lookup For complete info on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaMail Application on the Getting Started CD. Remote Address Lookup enables you to retrieve email addresses on your corporate Exchange server. Xpress Mail BEFORE YOU BEGIN Be sure your phone is on and you are within a coverage area. 1 Open VersaMail and go to your Exchange ActiveSync account.
1 Press Applications select XpressMail , and then . 2 Select Install Now. If prompted, select Yes to connect to the Internet. 3 Select Download Now, and then select Yes to begin downloading. 4 Select Save, and then select Yes to accept the application. 5 Select Reset. 6 Press Applications select XpressMail , and then . 7 Select OK to accept the license agreement. 8 Confirm your ten-digit mobile phone number and press Next. 9 Select your email provider name, and then press Next.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES Setting up Xpress Mail on your computer NOTE Jot down your Xpress Mail BEFORE YOU BEGIN You need the username and password exactly as you enter them. You need this information later in the Xpress Mail setup process.
Enable access to documents box, and then click Finish. 8 Confirm your ten-digit mobile phone number and press Next. 9 If prompted, select Yes to connect to the Internet. Xpress Mail is now installed on your computer. To access corporate mail on your Centro using your Xpress Mail account, you now need to install Xpress Mail on your Centro. 10 Select Work, and then press Next. Setting up Xpress Mail on your Centro 12 Select Register Device, and then press Next.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 1 From the Inbox, select New . 2 Enter the addressee’s email address, a subject, and your message. Separate recipients’ names with commas (for example, janesmith4028@example1.com, joesmith9056@example2.com). 3 Select Send Now to send the email right away. Select Send to send it later. (Send is useful if you’re not currently connected to the Internet.) If you have trouble sending messages, you need to enter AT&T’s outgoing mail server name.
Creating and sending a text message Each text message can have up to 160 characters. Messages with more than 160 characters are automatically split into several messages. (If you send a text message to an email address, the email address is deducted from the 160-character count.) DID YOU KNOW? You can page someone to call you by sending them a blank text message. 1 Press Applications Messaging . and select 2 Select New. 3 Select the To field to address the message: • • Press Center .
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES NOTE Some symbols can’t be used in text messages. The Messaging application automatically replaces invalid characters. Creating and sending a multimedia message Slide A collection of text, pictures, videos, and sounds that are grouped together within a multimedia message. During playback, all the items within a particular slide appear on the same screen. If a multimedia message contains multiple slides, each slide can be viewed separately during playback.
4 Select the To field to address the message with up to 25 addresses: • Press Center . If the recipient’s name appears in the list of recent addresses, select it from the list. • If the recipient is in your Contacts list, enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address. • If the recipient’s name is not in the list of recent addresses or your Contacts list, enter the phone number or email address. 5 Enter a subject.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 10 (Optional) Select Preview to view the message as the recipient will see it. The new message alert may include any of the following buttons: 11 (Optional) Press Menu , and then select High Priority from the Compose menu to mark the message as urgent. OK: Dismisses the alert and places the message in your Inbox. 12 Select Send. DID YOU KNOW? You can send a contact or calendar entry.
Viewing/playing a multimedia message When you receive a message, you can also press Send to call the sender. TIP If you have multiple alerts, the Alert dialog box displays all your pending alerts. Select an item’s description to jump to that item, or check the box to clear that item. To view all your pending alerts from any screen on your Centro, press and hold Center on the 5-way. 1 Press Applications Messaging .
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES • To save a picture, press Menu , and select Save Picture from the Message menu. You can access saved pictures later by pressing Applications and selecting Pics&Videos . • To copy the text, use the stylus to highlight the text, press Menu , select Edit, and then select Copy. • To stop playback of a message, select Play/Stop. • To view message details, press Menu and select Message Details from the Message menu.
1 Press Applications Messaging . and select 2 Select the folder list in the title bar and select the folder that contains the messages you want to delete. 3 Press Menu . You can carry on multiple chats at the same time and easily switch between them, using the pick list at the top of the screen. 5 CHAPTER YOUR EMAIL AND OTHER MESSAGES To find a chat you had with someone, open your Messaging Inbox and select a chat session. TIP 4 Select Purge from the Message menu.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES Pale gray text indicates that a message is pending or enroute. TIP Validity Period: Indicates how long you want an outgoing message to be valid. 4 Select Send. Customizing your Messaging settings 1 Press Applications Messaging . 2 Press Menu MMS Receipts: Indicates whether you want to receive a confirmation when an outgoing MMS message is delivered. and select . 3 From the Options menu, select Preferences.
5 CHAPTER YOUR EMAIL AND OTHER MESSAGES Create chats from messages: Indicate when you want to group messages from the same person into a chat. Show timestamps in chats: Indicate whether you want to see the local date and time the message was sent next to each message. Display my name in chat window as: Enter the name you want to use as the label for your messages in Chat View. Label color: Select a color to differentiate your messages from the sender’s messages while in Chat View.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES 1 Press Applications Messaging. 2 Press Menu and select What are all those icons? By default, the Messaging app shows the Inbox folder. To view a different folder, select the folder list in the title bar and select a different folder from the list. TIP . 3 Select Options, and then select Alerts. The message descriptions in the Inbox, Outbox, and Sent folders show the message status: 4 Select the Application pick list and select Messaging.
A message that is waiting to be sent A receipt, which you requested, confirming delivery of the message An outgoing message with an error DID YOU KNOW? If you are outside a coverage area or if your phone is turned off, outgoing messages go into the Outbox. When you return to a coverage area or turn your phone on, your pending messages are automatically sent and transferred to the Sent folder. Instant Messaging (IM) Instant Messaging on your Centro is similar to Instant Messaging on your computer.
CHAPTER 5 YOUR EMAIL AND OTHER MESSAGES Signing on 1 If you are signing on to your existing IM account on your Centro, sign on to the community using your existing username or email address (whichever your IM provider requires) and password. NOTE Some IM providers allow you to sign on to multiple devices at the same time, for example, both your Centro and your computer.
2 Select an IM community you are signed on to. If you don’t see your message, use the five-way to switch among IM communities until your message is visible. Leaving IM You can either exit an IM community or sign out. • When you select Exit, you can go to other applications and return without signing in again. Conversations remain active. • When you select Sign Out, you are asked to confirm that you want to terminate the session and end all active conversations.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 5 126 INSTANT MESSAGING (IM)
C H A PT ER 6 Your Push to Talk application Push to Talk from AT&T is a convenient way to stay in touch with friends, family, and colleagues. With this walkie-talkie type of service, you can see who is available to talk and you can instantly reach others without dialing phone numbers and waiting for the phone to ring. Push to Talk calls can be made to one person or to a group of people. Think of Push to Talk as instant messaging that uses voice instead of text.
In this chapter Setting up PTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Viewing availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Push to Talk? Have you ever had to use the phone to coordinate the actions of, or give information to, a group of people? With Push to Talk (PTT) you can instantly inform all of them with a single call. one time or up to 29 in a group); an icon next to each name tells you whether they're available. Then press and hold the Side button to make the call.
YOUR PUSH TO TALK APPLICATION CHAPTER 6 The speakerphone is automatically on when you are available, unless your Ringer switch is set to Sound Off DID YOU KNOW? Like a walkie-talkie, PTT allows only one person to speak at a time. No one else can speak until you give up control by releasing the Side button. A tone signals that you gave up control. Now somebody else on the call can have a turn speaking. each decide to head off in a separate direction for the day.
also subscribe to the AT&T Push to Talk service. Setting up PTT Setting up the Push to Talk application 1 Press Applications 2 Select Push to Talk . . 3 Select Yes to set up Push to Talk. 4 Enter the name you want people to see, and then select OK. 1 Press the Side button to go to PTT. 6 CHAPTER YOUR PUSH TO TALK APPLICATION 2 Select the availability pick list in the upper-right corner, and then select the icon that describes your availability.
YOUR PUSH TO TALK APPLICATION CHAPTER 6 Creating a PTT contact list When you change your availability status, the availability icon in the upper-right corner of the PTT screen shows your new availability status in about ten seconds. Similarly, after about ten seconds, the AT&T network updates your availability status on the PTT screen of all your contacts and groups. Anytime you want to check your availability setting, just glance at the availability icon in the upper-right corner of the PTT screen.
contact’s current availability status once they accept the invitation. 6 CHAPTER YOUR PUSH TO TALK APPLICATION DID YOU KNOW? You can have up to 99 contacts in your PTT contacts list. 3 Select Lookup. 4 Select the contact you want to add, and then select Add. 5 (Optional) Select the name and change it to the name that you want to see in your PTT list—for example, a nickname. You can use up to 20 characters for the name. 6 Select OK to send the contact an invitation to join your PTT list.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION Deleting a contact 1 Press the Side button to go to PTT. 2 Highlight the contact you want to delete. 3 Press Right menu. to open the pop-up 4 Select Delete. 5 Select Yes. The contact receives a message indicating that you deleted him or her from your PTT list. Creating a group Groups are an easy way to make calls or to send voice or text messages to multiple PTT contacts at the same time. You can create up to 30 groups. Each group can include up to 29 contacts.
Responding to invitations When you’re invited to join someone else’s PTT list, you receive an invitation. You also receive an invitation when a group owner asks you to join a group. Defer: Places the invitation in your Pending list so that you can respond later by selecting the Pending invitation icon in the title bar or by responding to an invitation reminder.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION 5 If you are the owner of the group, you can do any of the following: • View the availability of each group member. • Change the group name. • Add a member by selecting New Member and entering a name and number or by checking the box next to a contact’s name. The new person receives your invitation, and all the existing group members receive an alert when the person accepts or refuses the invitation.
Leaving a group If you are not the owner of a group, you can leave a group at any time. If you’re the group’s owner, you must delete the group to leave it. The group members receive a message indicating that you deleted the group. 6 CHAPTER YOUR PUSH TO TALK APPLICATION Viewing availability 1 Press the Side button to go to PTT. 2 Highlight the group you want to leave. 3 Press Right menu. to open the pop-up 4 Select Leave. It’s easy to know when your contacts are available to talk.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION All group members have logged out, are outside the coverage area, or have turned off their phones. They cannot make or receive PTT calls. This status also appears when all group members have low batteries. The contact’s Ringer switch is set to Sound Off so that he or she can screen PTT calls. The contact’s status is Do Not Disturb (DND), which means the contact is logged in to PTT but is refusing all PTT calls.
3 Press Right menu. to open the pop-up You can simultaneously change the alert status for multiple contacts. Check the box next to the contacts for whom you want to change the alert status, and highlight one of the selected contacts. Press Right to open the pop-up menu and select Set All Contact Alerts to change the alert status for the selected contacts. TIP 4 Select Set Contact Alert to ON to receive availability alerts. To turn off availability alerts, select Set Contact Alert to OFF.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION Making a PTT call 1 Press the Side button to go to PTT. 2 Check the box next to up to seven contacts or highlight the group you want to call. You can jump to a particular contact or group by entering the first few letters of the contact or group name. TIP When you release the Side button, a tone signals the person(s) on the other end that you’ve finished talking and the next person can begin to speak.
6 CHAPTER YOUR PUSH TO TALK APPLICATION Making a PTT call to a dynamic group Making a phone call From time to time you may want to talk to selected members of a group instead of to the whole group. You can do this by making a dynamic group call. 1 Press the Side button to go to PTT. 2 Highlight the contact you want to call. 3 Press Send , and then select Dial to make the call. 1 Press the Side button to go to PTT. 2 Highlight the group that contains the contacts you want to call. 3 Press Right menu.
YOUR PUSH TO TALK APPLICATION CHAPTER 6 • Select Dismiss or press the Volume button to acknowledge the alert without taking action. • Quickly press the Side button to dismiss the Call-Me alert. You can do either of the following: • Press Send or select Answer to accept the call. • Press Power/End reject the call. or select Ignore to Once you accept the call, you need to press the Side button to speak.
Contact’s name Call type Call status Button label Use the 5-way or stylus to select any of the following onscreen buttons: Lets the initiator of the call convert the PTT call to a phone call. 6 CHAPTER YOUR PUSH TO TALK APPLICATION Lets you switch between calls when more than one call is active. NOTE The call status reads Calling when a PTT call is in the process of connecting. You can begin speaking once you hear the tone. You don’t have to wait until the call status changes to Active.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION The call now acts similar to a cellular phone call, and participants no longer need to press the Side button to talk. Making a second PTT call While a phone call or PTT call is in progress, you can make a second PTT call. 1 While a call is in progress, select Hold . 2 Press the Side button to start PTT. 3 Check the box(es) next to the contact(s) or group you want to call. 4 Press and hold the Side button to make the call.
4 Press and hold the Side button to make a PTT call to the selected number. PTT icon shows who’s available 6 CHAPTER YOUR PUSH TO TALK APPLICATION Sending a voice message 1 Press the Side button to go to PTT. 2 Highlight the contact(s) or group you want to send the voice message to. 3 Press Right menu. to open the pop-up 4 Select Voice Message. 5 Press and hold the Side button while you record your voice message.
CHAPTER 6 YOUR PUSH TO TALK APPLICATION 6 When you release the Side button, select one of the following: Plays the voice message Erases the voice message and refreshes the screen so you can rerecord the message Sends the voice message Sending a text message 1 Press the Side button to go to PTT. 2 Highlight the contact or group you want to send the text message to. 3 Press Right menu. to open the pop-up Sending a Call-Me alert 1 Press the Side button to go to PTT.
• To acknowledge and delete all the items, select Clear All. • To keep all of the items without changing them, select Done. 5 Select Done. Customizing your PTT settings 1 Press the Side button to go to PTT. 2 Press Menu . 3 Select Options and then select PTT Settings. invitations, make calls, and send messages. 6 CHAPTER YOUR PUSH TO TALK APPLICATION NOTE Contacts who received an invitation with your original name will continue to see your original name when you communicate with them.
YOUR PUSH TO TALK APPLICATION CHAPTER 6 148 CUSTOMIZING YOUR PTT SETTINGS
C H A PT ER 7 Your connections to the web and wireless devices You use the web for many things: driving directions, shopping, news, web-based email. Now, with the AT&T network and the built-in web browser, you can take the web with you almost anywhere. The built-in Bluetooth® feature of your Palm® Centro™ smart device helps you easily set up wireless connections to a number of devices, so you can enjoy the convenience of cable-free connectivity.
In this chapter Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Connecting your computer to the Internet through your Centro™ . 160 Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . .
Web browser The web browser on your Centro provides quick and easy access to web pages. You can view most of the sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, you must activate data services from AT&T. 7 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Viewing a web page To make viewing web pages on your Centro a better experience, the web browser reformats web pages into a single column and resizes images.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Wide Page Mode 3 Do any of the following to navigate within the web page: View a page in wide layout format (as on your computer): Press Menu , select Options, and then select Wide Page Mode. 1 Press Applications and select Web to open the Blazer web browser. If necessary, select Yes to turn on your phone, and Yes to connect to the Internet.
4 Use the 5-way to access any of the following icons in the title bar: 0 Goes to your home page. Opens a dialog box where you can enter a web address or view a list of recently viewed web pages. quickly. Note that a bookmark is different from a saved page and different from a favorite (see Defining favorite buttons). 7 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES The predefined bookmarks take you to pages that are optimized for your Centro.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Saving a page You can use the web browser to save a page for offline viewing, so you don’t need a wireless connection to view it later. 1 Go to the page you want to save. 2 Press Menu . 3 Select Save Page from the Page menu. 4 Select OK, and then select OK again. Viewing bookmarks or saved pages Bookmarks and saved pages both appear in Bookmarks View. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.
4 Enter the desired changes or select Delete. page or move it to a different bookmark page by dragging and dropping it on one of the Bookmark Page icons at the bottom of the screen. 5 Select OK. Arranging bookmarks and saved pages 5 Select OK. Bookmarks View has ten pages where you can store and arrange bookmarks and saved pages in a way that works for you. For example, you can store travel links on one bookmark page, stock links on another, and business links on a third page.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 2 Select the link to the type of item you want to explore or buy. • Select Shop Music to shop for music and ringtones. • Select Music Player (Pocket Tunes Deluxe™) so you can store, search, and listen to music. • Select Music ID to identify an artist and song title. • Select XM Radio to access a variety of satellite radio channels. • Select Community to connect to the fan sites of popular artists and hit bands.
• In Wide Page Mode, tap the link with your stylus. 3 If prompted, select what you want to do with the file: Play, Save To Device, or Save To Card. 4 Select Yes. You can also save an image from a web page by tapping and holding it with the stylus. TIP Streaming files from a web page The web browser lets you stream files that are recognized by one of the applications on your Centro. For example, you can choose to play music and video files in many popular formats (MP3, WMA, WMV).
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 4 Go to the app in which you want to paste the text, and position the cursor where you want to paste the text. 5 Press Menu . 6 Select Edit, and then select Paste. DID YOU KNOW? If the web browser does not recognize a phone number as dialable, you can copy the phone number (as text) and paste it into the Dial Pad (see Dialing from a web page or message).
Show Address Bar: Sets whether the web address appears in Page View. When it is visible, you can select the pick list to go to a previously viewed page or enter a URL directly from Page View. 4 Select General and set any of the following preferences: Disable JavaScript: Bypasses JavaScript elements on the web pages you view. Tap and Drag: Determines whether dragging the stylus selects text or scrolls through the contents of the page.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 7 select not to view images, you can still see any image by selecting the placeholder box on the web page. Lots of pretty graphics slowing you down? Browse the web faster by enabling the Don’t download images! option. TIP 5 Select Advanced and set any of the following preferences: Cache: Indicates how much memory is being used by your cache to store recent pages and history. To free up this memory, select Clear Cache.
Bluetooth wireless technology, you can set up your Centro as a wireless modem using the built-in Bluetooth technology. 4 Select Trusted Devices. 7 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES The following procedures describe the process of setting up your Centro as a wireless modem using the built-in Bluetooth technology. If your computer is not enabled with Bluetooth wireless technology, you need to purchase a wireless Bluetooth adapter accessory for your computer to use this feature.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 8 Enter the same passkey on your computer when prompted. 9 Select Done, and then select Done again to return to the Bluetooth screen. Setting up your computer for a Bluetooth® DUN connection Follow the instructions from the manufacturer of your Bluetooth adapter to enable DUN.
If you get a message asking whether you want your computer to remember the dial text for this connection, we recommend that you select Yes. This avoids errors and the inconvenience of entering the dial text for every session. TIP 6 Look for a network connection icon in the taskbar at the bottom of your computer screen to verify that you are connected. DID YOU KNOW? You can check the status of the connection by right-clicking the Bluetooth network icon in the taskbar.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES computer is enabled with Bluetooth wireless technology, you can also synchronize wirelessly or use your phone to connect your computer to the Internet. You can create a list of Bluetooth devices that you trust to communicate with your Centro. When communicating with trusted devices, your Centro skips the discovery process and creates a secure link as long as the device is within range.
6 Select Add Device. The Discovery icon appears, indicating that the discovery process is active. 7 Select the Show pick list and select Nearby devices. 8 If the device you want to add doesn’t appear on the Discovery Results list, make sure that the other device is ready to receive a connection request (see the device’s documentation), and then select Find More on your Centro to search again. 9 Enter the same passkey on your Centro and on the Bluetooth device, and select OK.
CHAPTER 7 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 1 Press Applications Bluetooth . and select After you’ve finished using this setting, remember to change it back to Hidden. 2 Select Bluetooth On. Use the Visible option only when you need your Centro to be accessible for an extended period of time. For short-term accessibility, use the Temporary option. TIP 3 (Optional) Enter a device name that identifies your Centro when it is discovered by other Bluetooth devices.
IMPORTANT Some Bluetooth devices, such as headsets and GPS receivers, have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Centro and the other Bluetooth device.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 7 168 CONNECTING WITH BLUETOOTH DEVICES
C H A PT ER 8 Your photos, videos, and music Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm® Centro™ smart device solves both problems. You can keep your favorite photos right on your Centro—videos, too. And there’s no need to carry an expensive MP3 player; you can play music on your Centro.
In this chapter Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Pocket Tunes™ Deluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera and Camcorder Your Centro comes with an easy-to-use, built-in, 1.3 Megapixel camera with 2x digital zoom. You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your Centro, use your pictures as your wallpaper for the Main tab in the Phone application and as caller ID images.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC Saves the picture in the location you selected in step 2. The default camera resolution is SXGA (1280 x 1024). VGA (640 x 480) and QVGA (320 x 240) resolutions are also supported. To view these settings before you take a picture, press Menu. TIP Deletes the picture. Opens a dialog box where you can select how you want to send the picture: Messaging, Bluetooth® wireless technology, or Email. The receiving device must support the method you select.
1 Press Applications Camcorder . 8 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC and select The video recording screen displays the approximate recording time you have left based on the space available on your Centro or expansion card. Actual recording time may vary depending on how fast you are moving, how many colors you are recording, and so on. TIP The default camcorder resolution is CIF (352 x 288), and QCIF (176 x 144) is also supported. To view these settings before you capture a video, press Menu.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC 6 Select any of the following: During playback, tap and drag the progress indicator bar to jump to a different section of the video. Select Pause to pause video playback. TIP Customizing your Camera settings You can customize the built-in camera’s settings for your Centro. Plays the video, so you can review it. Saves the video in the location you selected in step 2. Deletes the video.
8 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC Microphone: (Videos only) Turns the microphone on and off so that you can record videos with or without sound. Resolution: Sets the default size for newly captured pictures or videos. Date stamp: (Pictures only) Determines whether the date the picture is taken appears on your pictures. Review photos/videos: Determines whether you can review pictures or videos before saving them and how quickly they are automatically saved.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC 1 Press Applications Pics&Videos . and select 2 Select the album that contains the picture you want to see. To view an album from an expansion card, insert the card and select the album from the Album list. If the items on the card are not grouped into albums, select the card name from the list. TIP In addition to viewing the videos you capture with the built-in camcorder, you can view videos captured on many popular digital cameras.
4 Hold down Right or Left to seek within the current video, or press Right or Left to scroll to the next item in the album. 5 Press Center View. to return to Thumbnail DID YOU KNOW? If you pause video playback and then close the video, the video starts where you left off the next time you play it. To set slide show options such as background music and transitions, open the Options menu and select Slideshow Setting.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC 4 Select Send. album. (A + appears next to selected items.) 5 Select Copy. 6 Select the Copy items to pick list and select whether you want to copy the selected items to your device or to an expansion card. 5 Select how you want to send the picture or video: Messaging, Bluetooth, or Email. Indicates that a picture is selected Copying a picture or video You can copy pictures or videos into another album.
Organizing pictures and videos 1 Open the album you want to organize. 1 Display the picture you want to save as wallpaper. 2 Press Menu 2 Press Menu . . 3 Select Album, and then select Add to album or Remove from album. 3 Select Options, and then select Save as Wallpaper. 4 Select the pictures or videos to add or remove, or select Select All to add or remove the entire album. (A plus sign indicates that you want to add the item. An X indicates that you want to remove the item.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC Deleting a picture or video BEFORE YOU BEGIN To use your 1 Open the album that contains the picture(s) or video(s) you want to delete. computer to view and edit videos you captured on your Centro, you must first install QuickTime from the Getting Started CD. 2 Press Menu . 3 Select Delete from the Photo (or Video) menu. 4 Select the pictures or videos that you want to delete, or select Select All to delete the entire album.
transfer the music files, you can play them using Pocket Tunes™ Deluxe on your Centro. Pocket Tunes Deluxe can also be found under the name Music Player. (See Exploring AT&T Music.) If album art is available, it appears in a corner of the Pocket Tunes Deluxe display. When you select the album art, it expands to fill the screen. Select the album art again to return it to a corner of the screen.
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC manually. Select Start Sync. The files are transferred to your Centro. Transferring music from a CD to your Centro NOTE Do not press the sync button on WINDOWS ONLY your cable. Windows Media Player transfers the files, so there’s no need to do anything. 1 On your computer, open Windows Media Player. Mac: Drag and drop the files onto the Send To Handheld droplet in the Palm folder. Select your device name, the file name, and the destination (card). Click OK.
Listening to music on your Centro You can also press Space to pause and resume playback, as well as use the 5-way to navigate among songs or pause and resume playback. DID YOU KNOW? CAUTION Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing. 1 Make sure the Ringer switch is set to Sound On. See Silencing sounds for more information. 2 Press Applications pTunes .
CHAPTER 8 YOUR PHOTOS, VIDEOS, AND MUSIC Pocket Tunes Deluxe, open the Background Prefs menu and uncheck the Enable background play box, and then select OK. Creating a playlist If you want to play a group of songs in a particular order, you can create a playlist. 1 Press Applications pTunes . 2 Press Menu and select . 3 Select Actions, and then select Manage Playlists. 4 Select New, and then enter a name for the playlist.
8 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC TIP To delete a playlist, select Manage Playlists from the Actions menu, select the playlist, and then select Delete. Select Yes to confirm the deletion.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 8 186 POCKET TUNES™ DELUXE
C H A PT ER 9 Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Centro™ smart device is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All your personal info is backed up each time you synchronize, and your info is kept private when you use the security features on your Centro.
In this chapter Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calendar Calendar is a powerful organizer application that helps you manage your schedule. You can view your calendar by day, week, or month, or as an agenda list that combines your Tasks list and email notifications with your appointments. Schedule repeating meetings or a block of vacation time by creating an event that repeats at an interval you specify. Color-code your appointments by category and add notes with helpful information.
CHAPTER 9 YOUR PERSONAL INFORMATION ORGANIZER • Select Go To, and then select a date from the calendar. (Not available in Agenda View.) 5 Select the End Time box and enter the ending hour and minute for the event. Creating an event If you have several appointments to enter, it’s more efficient to use Palm® Desktop software or Microsoft Outlook on your computer and then synchronize your Centro with your computer. For more information, see Synchronizing information—the basics.
4 Select OK. To automatically assign a time zone to your events, open the Options menu, select Preferences, and check the New events use time zones box. All your new events will be assigned to your local time zone (existing events aren’t affected), and you can change the time zone setting for individual events.
CHAPTER 9 YOUR PERSONAL INFORMATION ORGANIZER 4 Enter a description for the event. A diamond appears next to the description of an untimed event. select Other to define a custom interval. 4 Select OK. Scheduling a repeating event Repeating event To enter a birthday or anniversary, add this info to the person’s Contacts entry and it automatically appears in your Calendar. TIP To enter a holiday, create an untimed event. Then, from the Details screen, select Every year as the repeat interval.
Color-coding your schedule Changing or deleting an event Use color-coding to quickly spot various types of events. For example, make appointments with family green, co-workers blue, and friends red. Follow these steps to create a category and assign it a color code. 1 Select the event you want to edit or delete. 1 In Day View, select an event description or select an empty time slot. 2 Select Details.
CHAPTER 9 YOUR PERSONAL INFORMATION ORGANIZER Customizing display options for your calendar 1 Press Menu . 2 Select Options, and then select Display Options. 3 Select the Default View pick list and select the view you want to see when you open Calendar. 4 Select Agenda and set any of the following options: Show Due Tasks: The tasks that are due today and the tasks that are overdue appear in Agenda View. Show Messages: The number of read and unread email messages is displayed in Agenda View.
9 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER indicate under which category the event is filed. 7 Select OK. 6 Select Month and set any of the following options: Show Category List: The Category pick list appears in Month View. Timed Events: The events that are scheduled for a specific time appear in Month View. You can customize your Centro to display the most current Calendar event in the Main tab in the Phone application. Press Phone, open the Options menu, and then select Phone Display Options.
CHAPTER 9 YOUR PERSONAL INFORMATION ORGANIZER 5 Select the Vibrate pick list and select when you want your Centro to vibrate for an event alarm. TIP 6 Select tones from any of the following pick lists: • To record a sound, select New. • To play a sound, select it and press Center on the 5-way. • To delete a sound, select it and press Backspace. • To send a sound, select it and then select Send. Alarm Sound: The tone that plays the first time your alarm goes off.
9 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Selecting cities World Clock shows the system date and time above the world map. If you selected the option to get the date and time from the mobile network (see Setting the date and time), the AT&T network automatically updates the time display to match the local time when you travel. If you did not select the option to get the date and time from the mobile network, you can set the city at the top of the screen to a fixed location.
CHAPTER 9 YOUR PERSONAL INFORMATION ORGANIZER 4 Enter the name of the city. 5 Select Location, select Map, select the location of the city, and then select OK. 6 If the city is not on daylight-saving time, uncheck this box. If daylight-saving time is observed, enter Start and End dates. Tasks You can use Tasks to remind you of tasks you need to complete and to keep a record of when you finish tasks. 7 Select OK, and then select Done. Adding a task Setting an alarm 1 Press Applications Tasks .
1 Select the task to which you want to assign details. 2 Select Details. 3 Set any of the following: Priority: Select the priority number for this task (1 is the most important). Later you can arrange your tasks based on the importance of each task. repeating task, the next instance of this task automatically appears in your task list. 9 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Private: Check this box to mark this task private. See Working with private entries for additional information.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 9 Organizing your tasks In the Tasks list, select one of these options: All: Displays all your tasks. If you accidentally check off a task and need to uncheck it, highlight the task again and press Center on the 5-way to uncheck it. TIP You can set Tasks to record the date that you completed a task, and you can select to show or hide completed tasks. Completed tasks remain in the memory of your Centro until you purge them.
Deleting a task 1 Select the task you want to delete. 2 Select Options, and then select Preferences. 2 Press Menu 3 Set any of the following preferences: . 3 Select Delete Task from the Record menu. Sort by: Indicates the order in which your tasks appear in the list. 4 Select OK. Show Completed Tasks: Displays tasks you’ve checked off. To save memory, you can purge all completed tasks. Open the Record menu and select Purge. Select OK.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 9 202 TASKS
C H A PT ER 10 Your memos and documents With its ability to store large amounts of important information, your Palm® Centro™ smart device lets you take your office with you—including your Microsoft Office and PDF files. You can keep updated copies of the files on both your Centro and your computer so that you can work on them in the most convenient location any time. Leave your note pad and voice recorder at home. Use Memos to type notes.
In this chapter Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Documents To Go® Professional NOTE The Getting Started CD includes a link to the Documents To Go® desktop software. On your Centro, the companion for Documents To Go is named Documents and it’s already installed on your Centro. With the Documents application, you can take your important office info with you. You can carry, create, view, and edit Microsoft Word and Excel files directly on your Centro. You can also view, carry, and manage PowerPoint and PDF files.
CHAPTER 10 YOUR MEMOS AND DOCUMENTS NOTE The Documents application does not support some editing functions, such as multiple font sizes and spell checking. For more info on the Documents application on your Centro, go to dataviz.com. If you installed the desktop application from the Getting Started CD, you can also click the Documents To Go icon on your computer, and then click Help. TIP Install the Files application from the Getting Started CD to easily browse and manage files on an expansion card.
Creating a memo 1 Press Applications Memos . and select 2 Enter the text you want to appear in the memo. 3 Select Done. 10 CHAPTER YOUR MEMOS AND DOCUMENTS Voice Memo Voice Memo provides a place for you to record and play back notes and other important thoughts directly on your Centro. Creating a voice memo When recording a voice memo, hold your Centro with the screen facing you while you’re speaking. 1 Press Applications Voice Memo . and select 2 Select and begin speaking to record your memo.
CHAPTER 10 YOUR MEMOS AND DOCUMENTS If you need to pause while recording, press and hold Center on the 5-way. Release the button to resume recording. TIP You can use a voice memo as a ringtone. Highlight the voice memo in the list, open the Voice Memo menu, and then select Copy to Ringtone. DID YOU KNOW? Listening to a voice memo 1 Press Applications Voice Memo . and select 2 In the Voice Memo list, navigate to the voice memo title and then press Center to select it. The voice memo begins to play.
C H A PT ER 11 Your application and info management tools Synchronization is a great way to transfer, update, and back up info on your Palm® Centro™ smart device. Synchronizing simply means that info you entered or updated in one place (your Centro or your computer) is automatically updated in the other. There’s no need to enter info twice. Expansion cards (sold separately) provide a compact and limitless storage solution.
In this chapter Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive. Find locates any word that begins with the text you enter. For example, entering “plane” finds “planet” but not “airplane.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS In the Alert dialog box, you can do any of the following: • Check the box next to the alert to remove it from the list. • Select the alert to open the corresponding application and view the alert item (message, event, missed call, and so on). • Select Done to close the Alert dialog box. The alert remains active and the bell continues to blink in the upper-left corner of the screen.
Selecting functions in Advanced Calculator Mode Length: Length conversions for metric and English values. 1 Switch to Advanced Mode (see the preceding procedure). Area: Area conversions for metric, traditional, and English values. 2 Press Menu . 3 Select Options, and then select the type of function you want to use: Math: Advanced mathematical functions such as exponents, roots, and logarithms. Volume: Volume conversions for metric and English values. 4 Press Menu .
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Installing applications Your Centro comes with several built-in and ready-to-use applications. You can also install additional applications, such as business software, games, and more. The Getting Started CD includes several bonus software apps, and you can purchase other third-party Palm OS® by ACCESS apps as well. To learn about applications you can add to your Centro, go to go.palm.com/ centro-att/.
1 Open the web browser (see Viewing a web page). Installing other third-party applications from a computer 2 Go to the page that contains the link to the application you want to download. When you download an application to your computer, it is probably in a compressed format such as a ZIP or SIT file. If the file is compressed, you need to use a decompression utility on your computer, such as WinZip or Allume Stuffit Expander, before you install the application on your Centro.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 2 Select your device name from the User list, and then click OK. 3 Synchronize your Centro with your computer to install the application(s) on your Centro. Installing third-party applications from a computer to an expansion card You can install an application to an expansion card rather than to your Centro. Windows: 1 Select Start > Programs > Palm > Install Tool. Mac: 1 In the menu for Palm Desktop software, click HotSync.
install; you cannot remove the built-in apps that reside in the ROM portion of your Centro. DID YOU KNOW? Some applications are factory installed on your Centro and cannot be deleted. These are listed with a Lock icon next to them. Applications deleted from your Centro are kept on your computer in the Archive folder of your user folder. If you have trouble locating your user folder, see I can’t find my user folder. DID YOU KNOW? 1 Press Applications .
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Viewing application info The Info screens display basic statistics about the applications on your Centro. 1 Press Applications 2 Press Menu . . Size: The size (in kilobytes) of applications and information on your Centro. Records: The number of entries in various applications on your Centro. 6 Scroll to the application you want to see info about. 7 Select Done. 3 Select Info on the App menu.
Sending info over a Bluetooth wireless connection Sending an app over a Bluetooth wireless connection In most applications, you can send an individual entry or item such as a contact or a picture. You can also send all the entries in a category, such as all contacts in the Business category. 1 Press Applications Bluetooth . and select and select 2 Select Bluetooth On. 3 Press Applications 4 Press Menu 1 Press Applications Bluetooth . . . 5 Select Send from the App menu. 3 Open an application.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Receiving info over a Bluetooth wireless connection 1 Press Applications Bluetooth . and select 4 Use the other device to discover your Centro and send information to it: • See the other device’s documentation to learn how to discover and send information over a Bluetooth wireless connection. • If the Ringer switch is set to Sound On, your Centro beeps to notify you of the connection and then prompts you to accept the info.
Beaming information Your Centro is equipped with an IR (infrared) port so that you can beam information to another device with an IR port—provided the other device supports IR communications with Palm OS devices. The IR port is located on the side of your Centro, next to the expansion card slot, behind the small dark shield. For best results, the path between the two devices must be clear of obstacles, and both devices must be stationary.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 11 Centro directly at the IR port of the receiving device. 8 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Centro. Receiving beamed information BEFORE YOU BEGIN Make sure that the Beam Receive option in Power Preferences is set to On. See Optimizing power settings for details. Beaming an application Not all applications can be beamed.
If you do not select a category when you receive a beamed item, the item is placed in the Unfiled category. TIP If you can’t receive beamed info, make sure that you are not running a third-party app that disables beaming. If you still can’t receive a beam, try a soft reset (see Resetting your Centro). TIP DID YOU KNOW? You can store a beamed app on your Centro or send it to an expansion card inserted into the expansion card slot. synchronization, you can turn off synchronization for Memos.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS synchronization for Memos if you do not use this app). 6 (Optional) If you want to make this change permanent, check the Set as default box. Otherwise, your change affects only one synchronization (the next one you do); thereafter, the synchronization action reverts to what it was before the change. 7 Click OK. 8 (Optional) To turn synchronization on or off for other apps, repeat steps 4, 5, 6, and 7 for each application you want to change.
Select Do nothing to turn off synchronization for an app that currently synchronizes (for example, to turn off synchronization for Memos if you do not use this app). 6 (Optional) If you want to make this change permanent, click Make Default. Otherwise, your change affects only one synchronization (the next one you do); thereafter, the synchronization action reverts to what it was before the change. 11 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 7 Click OK.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 11 After you form a partnership with a device, you can change the Visibility setting back to Hidden. That way only devices with which you’ve already formed a partnership can find your Centro. New devices cannot request a connection. TIP 5 Select Setup Devices. 6 Select HotSync Setup. 3 (Optional) Enter a device name that identifies your Centro when it is discovered by other Bluetooth devices.
8 After you finish the HotSync setup, select Done to return to Applications View. 9 Press Applications HotSync . and select 11 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS You’re now ready to sync your Centro with your Bluetooth computer. Synchronizing over a Bluetooth connection When you synchronize using the Bluetooth wireless feature on your Centro, you don’t need your sync cable. This is especially useful if you travel with a laptop enabled with Bluetooth wireless technology.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Synchronizing over an infrared connection When you synchronize using the IR port on your Centro, you don’t need your sync cable. This is especially useful if you travel with an IR-enabled laptop. BEFORE YOU BEGIN Verify the following on your computer: • It has an enabled IR port or an IR device attached to it. Check your computer’s documentation to see if it supports IR communication. • HotSync manager is active.
MAC ONLY 1 Double-click the HotSync manager icon in the Palm folder. 2 Click the HotSync Controls tab, and then select Enabled. 3 Click the Connection Settings tab, and then check the On box next to IR port. 4 Close the HotSync Software Setup window. 5 On your Centro, press Applications and select HotSync . Using expansion cards The expansion card slot on your Centro enables you to add microSD cards to extend the storage capacity of your Centro (expansion cards sold separately).
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS facing you. The notch on the card should be in the lower corner. 3 Press the card into the expansion slot to release it from the expansion slot. 4 After you feel the expansion card slot eject the card, remove the card from the slot. 5 Close the expansion slot door. 6 Replace the battery door. Opening applications on an expansion card 4 Insert the card into the expansion card slot until you feel it lock into place.
2 Select the icon for the application you want to open. Copying applications between an expansion card and your Centro 3 Press Center application. You can copy applications from your Centro to your expansion card and vice versa. to open the Install the Files application from the Getting Started CD to easily browse and manage files on an expansion card.
CHAPTER 11 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 5 Select the From pick list and select the location of the application you want to copy: Phone or . 6 Highlight the application you want to copy. 7 Select Copy. Renaming an expansion card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents. 1 Insert the expansion card into the expansion card slot.
Formatting an expansion card Formatting an expansion card is similar to formatting a disk on a computer. When you format an expansion card, you erase all the information stored on the card. 1 Insert the expansion card into the expansion card slot. 2 Select the category pick list at the top of the screen and select All. 3 Select Card Info 4 Press Menu If you format a card, any photos or documents that were previously stored on the card are deleted from your desktop software the next time you sync.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 11 234 USING EXPANSION CARDS
C H A PT ER 12 Your personal settings Customizing your Palm® Centro™ smart device is a great way to make it match your lifestyle and work even harder for you. On your Centro, you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some settings can help extend the life of your Centro battery. There are lots of ways to make your Centro work better for you.
In this chapter System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System sound settings Sliding the Ringer switch back to Sound On restores the previous sound settings. 12 CHAPTER YOUR PERSONAL SETTINGS Silencing sounds You can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to Sound Off. This does not mute the audio during a phone call. 1 Slide the Ringer switch to Sound Off . Your Centro vibrates once to let you know that you’ve turned sounds off.
CHAPTER 12 YOUR PERSONAL SETTINGS 3 Select the System Volume and Game Volume pick lists and select the volume levels. Backlight 2 Press Left brightness. and Right to adjust the 3 Select Done. To temporarily set the backlight to the preset low setting, press Option + Menu. TIP You can also adjust the backlight and set the brightness duration during a call in Power Preferences. See Optimizing power settings. TIP 4 Select Done.
4 Select a font style. (In the web browser, select the Font size pick list and select Large or Small.) Small font 3 Set any of the following preferences: 12 CHAPTER YOUR PERSONAL SETTINGS Preset to: The standard number conventions for your country. When you select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually. Large bold font Small bold font Large font 5 Select OK.
CHAPTER 12 YOUR PERSONAL SETTINGS Aligning the screen to correct tapping problems Occasionally, the Centro touchscreen alignment may need to be readjusted. If this problem occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen at any time. 1 Press Applications Prefs . Changing the system color scheme 1 Press Applications Prefs . and select 2 Select Color Theme. 3 Select a color scheme from the list. and select 2 Select Touchscreen.
Applications settings To create a new category, select the category pick list and select Edit Categories. Select New, and then enter the category name. Select OK to close the dialog box, and then select OK. TIP You can change the Applications settings on your Centro so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your Centro, and select default applications for specific tasks.
CHAPTER 12 YOUR PERSONAL SETTINGS 1 Press Applications 2 Press Menu . . 3 Select Options, and then select Preferences. 4 Select the View By pick list and select List. 1 Press Applications Prefs . and select 2 Select Buttons. 3 Select the pick list next to the item you want to reassign, and then select an application. 5 Select OK. Reassigning buttons With Buttons Preferences, you can select which applications are associated with the quick buttons and the Side button on your Centro.
DID YOU KNOW? Some third-party applications take over a button when you install the application. For example, after you subscribe to Push to Talk, the application permanently takes over the Side button. If you cancel your subscription to PTT, you must do a hard reset to be able to reassign the Side button to another application.
CHAPTER 12 YOUR PERSONAL SETTINGS Phone (Phone Lock): You can set your phone to require a password for making calls. The built-in security software lets you make emergency calls even if your phone is locked. Centro: You can set your Centro to require a password for viewing any information on your Centro. Entries: You can mask or hide entries marked as private and set your Centro to require a password for viewing them.
Locking your screen Locking your phone (Phone Lock) You can set your Centro to automatically lock the screen’s touch-sensitive features in certain situations. You can lock your SIM card to prevent unauthorized calls and use of other wireless features. When your SIM card is locked, you must enter the correct PIN code to unlock it, even if you move it to a different phone. You can still make emergency calls when your phone is locked, however. 1 Press Applications Prefs . and select 2 Select Keyguard.
CHAPTER 12 YOUR PERSONAL SETTINGS 5 When prompted, enter the current PIN and select OK. (Unless you changed your PIN, enter the default PIN, provided with AT&T account materials.) To disable the current Phone Lock settings: 6 If you want to change the PIN, select Change PIN, enter a new PIN, and then select OK. Repeat this step to verify the new PIN. 3 Select Options, and then select Phone Lock.
must remember your password to restore your info. However, if you do not use password protection in Palm Desktop software, you can restore all previously synchronized info the next time you sync (see Synchronizing information—the basics). 1 Press Applications Security . 12 CHAPTER YOUR PERSONAL SETTINGS and select 2 Select the Password box. On power off: Locks your Centro when you turn off the screen, or when it shuts off with the Auto-off feature.
CHAPTER 12 YOUR PERSONAL SETTINGS After you create a password, you can lock your system manually. Press Applications and select Security. Select Lock & Turn Off, and then select Off & Lock. TIP To change your password, select the Password box, enter your current password, and then enter the new password. To delete your password, select the Password box and then select Unassign. TIP define a password, you must enter it to display private entries.
2 Select the Current Privacy pick list and select Show Records. 3 If prompted for your password, enter it and then select OK. Viewing private entries in a specific application 1 Open the application that contains the private entries you want to see. 2 Press Menu . 3 Select Options, and then select Security. 4 Select the Current Privacy pick list and select Show Records. marked as private are deleted. You can restore your private entries the next time you sync, and then create a new password.
CHAPTER 12 YOUR PERSONAL SETTINGS 1 Press Applications Prefs . and select 2 Select Owner. 3 If you assigned a password with the Security application, select Unlock, enter your password, and then select OK to continue. 4 Enter the text that you want to appear in the Owner Preferences screen. network when your phone is on and you are inside a coverage area. Date & Time Preferences also enable you to manually set the date, time, and location (time zone) setting for your Centro.
appointment appears on your calendar at the correct local time. Nothing: Lets you set the date, time, and time zone manually. No info is acquired from the AT&T network. 12 CHAPTER YOUR PERSONAL SETTINGS 6 Select Done. You can also set time zones for Calendar events. See Creating an event. TIP Optimizing power settings Power Preferences enable you to adjust settings to maximize the battery’s performance. 1 Press Applications Prefs . and select 2 Select Power.
CHAPTER 12 YOUR PERSONAL SETTINGS Auto-off after: Determines how long your screen stays on during a period of inactivity. When there is no interaction with the keyboard or screen for the specified time period, your Centro turns off automatically. Backlight during calls: To preserve power during an active call, you can set the screen backlight either to dim or turn off after a specified amount of time. Turning off the backlight saves more power than dimming it.
12 CONNECTING TO A VPN 253 CHAPTER YOUR PERSONAL SETTINGS For information about third-party VPN client software, visit go.palm.com/centro-att/. TIP 1 Install your third-party VPN client. See Installing applications for details. 2 Press Applications Prefs . and select 3 Select VPN. 4 Enter the settings provided by your corporate system administrator.
YOUR PERSONAL SETTINGS CHAPTER 12 254 CONNECTING TO A VPN
C H A PT ER 13 Common questions Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit att.com/wirelesssupport.
In this chapter Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading If you experience problems with your Palm® Centro™ smart device after performing the upgrade steps in this guide, you may have incompatible applications or settings that were not quarantined during the installation process. These incompatible applications or settings can lead to numerous issues, including system resets and freezes.
CHAPTER 13 COMMON QUESTIONS If the problem recurs, delete the last app you installed and report the problem to its developer. 5 Repeat step 4 for each of the apps in the Old_Apps folder. NOTE If you have trouble moving apps from the Old_Apps folder to the Backup folder, or determining which files to move, try reinstalling the app using the original third-party developer files. Need more info on the Backup folder? See What is the backup folder?.
Desktop software installation If you are having trouble installing the desktop software, you may have the wrong version of the software or some of your computer’s resources may be unavailable. The Getting Started CD installs software that lets you synchronize using Palm® Desktop software or Microsoft Outlook for Windows. If you want to synchronize using a different personal information manager (PIM), you must install a third-party solution.
CHAPTER 13 COMMON QUESTIONS synchronizing with your computer, a soft reset may help. All your info is retained when you perform a soft reset. 1 Remove the battery from your Centro, and then reinsert it. Don’t know how? See Replacing the battery. NOTE The reset begins when you reinsert the battery. 2 At the end of the soft reset, Date & Time Preferences appears. Select Done.
removes all your information, and restores your formats, preferences, and other settings to the factory default settings. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.
CHAPTER 13 COMMON QUESTIONS battery that is recommended or sold by Palm and is compatible with the Centro. CAUTION Failure to use the proper battery may result in a risk of personal injury or product damage, and it voids your Centro warranty. 4 Align the metal contacts on the new battery with the contacts inside the battery compartment, insert the new battery into the compartment at a 45-degree angle, and then press it into place. Battery contacts 1 Press Power/End screen.
6 Connect your Centro to the charger or sync cable to charge the new battery. Be sure to dispose of your old battery properly. In some areas, disposal in household or business trash is prohibited. TIP 3 Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Adjusting the brightness). 4 If the screen is still blank, perform a soft reset (see Performing a soft reset).
CHAPTER 13 COMMON QUESTIONS 6 If the problem persists, check for dirt between the screen and the edge of the Centro. 7 If you’re using a screen protector, make sure that it is properly installed. There’s a blinking bell in the upper-left corner The blinking bell in the upper-left corner of the screen is the Alert icon. It appears when you have alarms or messages that you haven’t acknowledged. 1 Press and hold Center or tap the blinking bell with your stylus.
I can’t find my user folder Windows: If your device name is one word, your user folder name is the first six characters of your device name. If your device name is two words, your user folder name consists of the first six characters of the second word of your device name, followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ.
CHAPTER 13 COMMON QUESTIONS lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync manager. Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB. 3 Synchronize.
NOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Support if the problem persists after you complete step 7. 1 Locate your Backup subfolder and rename the folder (for example, BackupOld). 13 CHAPTER COMMON QUESTIONS Windows: C:\Program Files\Palm\ 11 Restart your computer. Mac: : Applications : Palm : Users : 12 Reinstall Palm Desktop software from the Getting Started CD that came with your Centro.
CHAPTER 13 COMMON QUESTIONS Follow all instructions in the New Hardware Wizard, and then sync again. 5 WINDOWS ONLY Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove. NOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Support if the problem persists after you complete step 3. 6 Restart your computer.
select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove. I have duplicate entries in Microsoft Outlook after I sync MAC ONLY Mac computers do not 2 On your computer, go to the application with duplicate entries and manually enter any info you added to your Centro since the last time you synchronized. provide an option for uninstalling Palm Desktop software. Contact Support if the problem persists after you complete step 3.
CHAPTER 13 COMMON QUESTIONS My appointments show up in the wrong time slot after I sync If you create an appointment in the wrong time zone (that is, your desktop was set to the wrong time zone), it shows up in the wrong time zone on your Centro. To be safe, enable local network time and avoid assigning time zones to your appointments. If you’re using Microsoft Outlook: 1 Make sure that you installed the Microsoft Outlook conduit that came with your Centro.
6 On your computer, manually enter any Calendar info you added to your Centro since the last time you synchronized. 7 Click HotSync manager in the taskbar and select Custom. 8 Select Calendar. 9 Click Change. 10 Select Desktop overwrites handheld, and then click OK. 11 Synchronize your Centro and your computer. 12 Repeat steps 7 through 9 to open the Calendar Change HotSync Action dialog box again. 13 Make sure Synchronize the files is selected and Set as default is checked, and then click OK.
CHAPTER 13 COMMON QUESTIONS 4 If you’re outdoors, move away from large buildings, trees, or electrical wires. 5 If you’re in a vehicle, move your Centro so that it’s close to a window of your vehicle. My Centro won’t connect to the mobile network 1 Try the suggestions about signal strength described in Signal strength is weak. 2 Turn off your phone and turn it on again (see Turning your phone on and off).
are displayed), try the suggestions about signal strength described in Signal strength is weak. If you’re using a Bluetooth® hands-free device, see I hear static or interference when using my Bluetooth hands-free device. My phone seems to turn off by itself If a system error and reset occur, the Centro automatically turns the phone on if it was on before the reset.
CHAPTER 13 COMMON QUESTIONS I can’t make or receive calls using a Bluetooth® hands-free device I hear static or interference when using my Bluetooth hands-free device Confirm all the following: • Try moving your Centro closer to the hands-free device. Audio quality degrades as the distance between your Centro and hands-free device increases. The effective range for a device varies between manufacturers.
• Check the documentation that came with your device or the manufacturer’s website for information specific to your device. Email • • For troubleshooting info on Xpress Mail, go to xpressmail.att.com/subscriber. For troubleshooting info on the VersaMail® application, see the User Guide for the VersaMail Application on the Palm Software Installation CD.
COMMON QUESTIONS CHAPTER 13 • Make sure that either of the following icons appears in the title bar of the Main tab: . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. • Verify with the recipient that the receiving device can handle multimedia messages. • If a message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).
8 If your phone did not turn on automatically after the soft reset, press and hold Power/End to turn on your phone, and try connecting to the Internet. 9 Contact AT&T to verify the following: • Your subscription plan includes high-speed data services. • Data services have been activated on your account. • Data coverage is available in your location. • There are no data service outages in your location. 13 CHAPTER COMMON QUESTIONS include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.
COMMON QUESTIONS CHAPTER 13 2 Try opening a different web page to see if the problem persists. • • If you can open a different web page, it is likely that the original website is experiencing problems, and the problem is not related to your Centro. If the problem persists on a different web page, you may have a problem with your connection to the AT&T network. 3 To be sure there is not a problem with your connection to the AT&T network, press and hold Power/End to turn off your phone.
Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors. TIP If the problem persists, try the following: • Turn the Bluetooth setting to Off and then turn it back on again. • Try moving your Centro closer to your computer. The effective range for a computer varies between manufacturers.
CHAPTER 13 COMMON QUESTIONS Making room on your Centro Keep in mind that your Centro includes an expansion card slot, and that you can store applications and information on expansion cards (sold separately). However, you still need free memory on the Centro itself to run applications from an expansion card. For more info on using expansion cards, see Using expansion cards. If you store a large number of records or install many third-party applications, the internal memory on your Centro may fill up.
Management settings to clear all recent pages (see Customizing your web browser settings). • Third-party applications: You can delete infrequently used applications (see Removing applications) or move them to an expansion card (see Copying applications between an expansion card and your Centro). Third-party applications Some third-party applications can cause conflicts on your Centro.
CHAPTER 13 COMMON QUESTIONS 7 Perform a hard reset (see Performing a hard reset). 8 Sync to restore your info in Calendar, Contacts, Tasks, Memos, and Pictures & Videos. 9 If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup subfolder that you renamed, and sync after each application you install. 10 If the problem recurs, delete the last application you installed and report the problem to its developer.
13 ERROR MESSAGES 283 CHAPTER COMMON QUESTIONS NOTE Third-party developers create their own error messages. If you do not understand an error message, please contact the developer of the application for help.
COMMON QUESTIONS CHAPTER 13 284 ERROR MESSAGES
Terms Alt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt to access variations such as international characters and symbols. Applications View The screen on your Palm® Centro™ smart device from which you can open all applications. Auto-off interval The time of inactivity that passes before the screen on your Centro turns off. The wireless features on your Centro are unaffected by this setting.
EDGE (Enhanced Data rates for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.) A way of transmitting information using light waves; this is called beaming. The IR port on your Centro enables you to transfer information to other IR devices within a short radius.
Palm™ Install Tool PIM (personal information manager) The component on your Windows computer that enables you to install Palm OS applications and other information on your Centro. A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. Palm® OS by ACCESS The operating system of your Centro.
call her, press and hold M. Your Centro dials the number. SIM (Subscriber Identity Module) card The smartcard, inserted in your Centro, that contains your mobile account information, such as your phone number and the services to which you subscribe. Phonebook entries and SMS messages can also be stored on the SIM card. Slide A collection of text, pictures, videos, and sounds that are grouped together within a multimedia message created in the Messaging application.
Important safety and legal information FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• ETSI EN 301 489-1/-7/-17/-24 Static Electricity, ESD, and Your Palm® Device • EN60950-1 • EN 50360 Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. We hereby declare that the above named product is in conformance to all essential requirements of the RTTE Directive 1999/5/EC.
Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following: • Low relative humidity. • Material type. (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.) • The rapidity with which you touch, connect, or disconnect electronic devices.
IMPORTANT SAFETY AND LEGAL INFORMATION
Specifications Radio Phone features • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B • EDGE up to 59kbps per time slot • Supports CSD (circuit-switched data) • Speakerphone • Hands-free headset jack (2.
Weight 4.12 ounces Connectivity • IR • Bluetooth® wireless technology (1.
Included software • Phone (including Favorites and Dial Pad) • XM Radio (download required) • Pics & Videos (includes camera and camcorder) • Voice Dial • Voice Memo • Messaging (text and multimedia) • Documents To Go Professional® • Blazer® web browser (Internet) • Calculator (Basic and Advanced) • Pocket Tunes™ Deluxe • World Clock • Xpress Mail (download required) • My Palm Centro • Palm® Desktop software and HotSync® manager • VersaMail® (email) • Contacts • Push to Tal
System requirements Operating and storage temperature range 296 SPECIFICATIONS • Windows 2000, XP, or Vista with USB port • Mac OS 10.2–10.
Index SYMBOLS ! in Tasks list 200 NUMERICS 24-hour clock 239 5-way navigator 35, 36 911 calls 245 A AC charger 19 accented characters 41, 42 accessing application menus 37 applications 45 command buttons 37 documentation 11 email 89, 252 Palm online support 12 Quick Tour 11 web browser 44, 152 World Clock 197 accessories 16 Account Setup dialog 95 accounts call forwarding and 63 conference calls and 63 customer support for 12 email and.
alarms adding calendar 191, 195 adding task 199, 201 recording tones for 196 selecting tones for 195, 196, 201 Album command 179 Album list 98, 176, 179 albums.
attachments adding 97–99 displaying 100, 205 downloading 100, 105 removing 97 storing large 280 supported formats for 205 attendee information 192 audio.
Bluetooth technology 161, 218, 285 bonus software. See built-in apps Bookmark Page icon 155 bookmarks 153–155, 221 Bookmarks View 154, 155 Bookmarks View icon 154 border glow (highlight) 36 brightness (screen) 58, 238, 251 brightness duration (backlight) 238, 252 Brightness slider 251 browsing files 231 browsing the web. See web browsing built-in apps 11, 217, 295 See also applications; specific app built-in camera.
captions.
See also World Clock closing application menus 37 applications 43, 282 pick lists 38 color palette 174 color preferences 121, 174, 240 color themes 240 color-coding events 193 colored backgrounds 36 command buttons 37 Community 156 completed tasks 199, 200, 201 completion dates 201 Compress Day View check box 194 compressed files 214, 215 computers connecting device to 29 creating partnerships for 161 installing from 215, 259 quarantined files on 257 setting up DUN connections for 162 synchronizing with 25–
renaming 133 saving 118 setting preferences for 69 sorting 66, 69, 147 viewing details about 53, 54 Contacts application 65, 69, 238 Contacts list 66, 69 contracts 10 conversion functions (calculator) 212, 213 Convert to cellular icon 143 cookies 151, 159, 160 Copy button 178, 232 Copy command 157, 231 Copy Items dialog box 178 Copy items to pick list 178 Copy to command 178 Copy To pick list 231 copying applications 231 contact information 70 media files 181 messages 118 phone numbers 51, 158 photos or vid
data services 89, 151 databases 211 Date & Time Preferences screen 191, 250 date formats 239 date preferences 250 Date stamp pick list 175 dates See also calendar adding to photos 175 changing event 193 completing tasks and 199, 200, 201 selecting 190 setting system 250 sorting on 118 synchronizing 250 viewing current 196 viewing due 200, 201 Day View 189, 194 daylight savings 197, 198 decimal values 213, 239 decompression utilities 215 Default Alarm pick list 196 Default Apps Preferences screen 243 default
dimming backlight 238, 252 dimming the screen 44 Disable cookies box 159 Disable JavaScript box 159 disabling touch-sensitive features 245 discovery 164, 165, 220 Discovery icon 165 Discovery Results list 165, 219 discussion groups 12 display formats 239 Display my name in chat window as option 121 Display Options box 194 Display Options command 194 displaying alerts 211 application info 218 application menus 37 applications 45, 241 attachments 100, 205 bookmarks 154 connection info 152, 163 contact info 53
Edit Bookmark List dialog box 155 Edit Bookmarks command 154, 155 Edit Categories option 193 Edit Category screen 68 Edit Favorite command 72 Edit Group command 135 Edit Group dialog box 136 Edit Location dialog box 251 Edit Playlist dialog box 184 edit screens 37 Effects pick list 174 email See also attachments accessing 89, 252 adding signatures 105 addressing 72, 96 checking 85, 189, 194 creating 10, 96, 151 defining buttons for 72 deleting 101, 102, 280 dialing from 54 forwarding 100 resending 97 restri
Exchange ActiveSync accounts 106, 107, 108 Exchange Address Book 269 Exchange servers 106, 108, 189 exiting applications 282 expansion card installing from 216 expansion card slot 229, 230 expansion cards accessing items on 231 caution for 231, 233 copying to 178, 231 deleting apps on 216 displaying photo or video albums on 176 downloading to 156 formatting 232, 233 inserting 229 managing files on 231 moving files to 27, 181 opening items on 206, 230, 280 removing 230 renaming 232 sending attachments to 100
switching between Inbox 101 Font command 152, 238 fonts 152, 238, 239 forgetting passwords 246, 249 Format Card command 233 format options (email) 105 Formats Preferences screen 239 formatting expansion cards 232, 233 forums 12 Forward all calls list 64 forward icon (browser) 153 forwarding email 100 phone calls 63–65 Free Space information 26 freeing memory 160, 216, 280 freezes 260 full charge (battery) 19 G Game Volume pick list 238 General Packet Radio Service technology.
HotSync operations. See synchronization HotSync Setup button 226 HotSync technology 286 HTML messages 100, 105 hyper links.
synchronizing over 228, 265 iTunes 182 J JavaScript elements 159 K key terms. See Glossary keyboard dialing from 52 entering alternate characters from 41, 42 entering info from 39–41 locking 49, 244 restoring defaults for 242 searching from 81 keyboard backlight 39, 238 Keyguard 49, 244 Known Caller pick list 78 L Label color pick list 121 land-line phones 56 language settings 19, 239, 259 Lanyard loop 16 laptops 227, 228 LED light 15, 20, 21 length functions 213 310 INDEX lightning bolts 21, 85 links.
masks 244, 248 mathematical functions 213 Media application 180 media features 22, 49 Media Player 182 memory freeing 160, 216, 280 running apps and 280 saving 193 storing web pages and 160 memory slots (calculator) 213 memos 207, 271 See also notes; voice memos Memos application changing fonts for 238 opening 44, 207 overview 203 Memos button 207 Menu icon 37 menu items 37 Menu key 15, 39 menu shortcuts 38 menus 37 Message Center option 146 message icons 122 Message Tone pick list 122 messages See also em
multimedia icons 122 multimedia messages adding voice memos 208 addressing 115 attaching photos or videos to 172, 174, 177 checking status of 85 copying 118 creating 114–116 deleting 116, 118, 120 dialing from 54 displaying 116, 117 downloading 116, 121 playing 117 previewing 116 prioritizing 116 restrictions for 60 retrieving 85 sending 112, 116 setting alert tones for 121 setting delivery confirmation for 120 sorting 118 storing 280 troubleshooting 112, 275 viewing details of 118 multimedia messaging serv
notes 66, 193, 199, 206 notifications 57 See also alerts number formats 239 number pad 66 numbers 40, 212, 213 O offline synchronization 269 offline viewing (web) 154 on-device documentation 11 online forums 12 online support (Palm) 12 opening applications 43, 44, 45, 230 Applications View 45 Call Log 55 Dial Pad 51, 59 email applications 277 files 205, 206 History list 158 HotSync manager 223 Pocket Tunes 183 Push to Talk 131 Quick Tour 11 Redial list 55 web browser 44, 152 World Clock 197 operating syste
passwords changing 248, 249 deleting 248 dialing 71 email and 94 forgetting 246, 249 owner info and 249 private entries and 244, 248 requiring 246 unlocking Centro and 246 voicemail and 58 Paste command 158 pasting phone numbers 51 text 158 Pause button 183 pausing music 183 streamed content 157 video playback 174, 177 video recording 174 voice memos 208 PCs.
making 51–55, 59, 61, 81 muting 59 placing on hold 59, 61 receiving 56, 62 restricting 246 sending to voicemail 56 switching between 62 viewing details about 58 Phone Display Options command 80 phone icons 83 phone indicator.
plug-ins 151, 277 Pocket Tunes 180, 183 Pocket Tunes Deluxe 156, 181 Pocket Tunes icons 183 POP protocols 105 power preferences 22, 251 Power/End button 49, 50 PowerPoint files 98, 205 preferences alarm tones 195 alert tones 79 applications 242, 243 buttons 242 calculator 213 camera 174 contact information 69 country-specific 239 email 102, 104 events 191 hands-free devices 77 Keyguard 244 messaging 120–122 owner information 249 phone 63, 64, 77 power settings 251 ringtones 78 system colors 240 system info
PTT groups changing 135–136 contacting members in 141, 144 creating 132, 134, 140 deleting 137 joining 135 leaving 137 PTT lists 130, 132–134 PTT Settings dialog box 147 pTunes icon 181 PUK (PIN unlock key) 287 Purge command 119, 193, 201 Purge pick list 119 purging information 27 push technology 106–108 Push to Talk app 16, 127, 131 See also PTT calls Push to Talk status icons 85 Q quarantined files 25, 28, 257 quick buttons 43–44, 242 Quick Groups 140, 144 Quick Install 287 Quick Keys 72, 287 Quick Tour 1
resolution settings 172, 173 restarting device.
Select Font dialog box 239 Select Media screen 98 Select Network command 82 self-portrait mirror 16 Send button 15 Send command 219 Send To Handheld droplet 182 sending applications over Bluetooth 219 Call-Me alerts 146 calls to voicemail 56 email 97, 107, 117, 151 email (Xpress Mail) 111 multimedia messages 112 photos 97, 115, 172, 177 text messages 55, 56, 112, 146 to chat rooms 120 video clips 174, 177 voice memos 208 voice messages 145 Sent folder 122 servers 96, 107, 252 service contracts 10 Set All Co
conflicts with 267 installing 269 troubleshooting 259 uninstalling 267 updating 257 Software Installation CD 259 songlists. See playlists songs.
synchronization software 28–29, 242, 268 Synchronize the files setting 268 system colors 240 system dates and time 197, 250 system errors 267, 273, 282 system requirements 25 system resets 257, 260 system sounds 56, 237–238 System Volume pick list 238 T tabs 51, 60, 81 taking pictures 171–172, 279 Tap and Drag check box 159 tapping 35, 36, 38, 240 Task Details dialog 198, 199 tasks See also events adding alarms 199, 201 categorizing 199 completing 199, 201 creating 198 deleting 201 displaying 189, 194, 200
manually deleting 217 moving 27 reinstalling 257, 258, 261 searching in 211 synchronizing and 28 troubleshooting 281–282 uninstalling 216, 260 VPN clients and 253 third-party software.
VersaMail application changing accounts for 102 customizing 102–106 documentation for 280 getting started with 92 opening 93 sending email and 89, 97, 100 setting up 93, 94, 106 troubleshooting 275 version numbers 218 Vibrate pick list 78, 79, 196 vibrating alarm 78, 79, 196, 237 video albums 173, 176, 178, 179 video files 114, 156, 176 video recording screen 173 Video Settings screen 174 videos adding to albums 178, 179 adjusting volume for 174 attaching to messages 97, 114, 115, 174 copying 178 deleting 1
wallpaper 80, 179 warranty 262 web addresses 152, 153, 158, 159 web browser accessing email and 89 auto-completion options for 159 beaming from 221 connection status for 152 customizing 158–160 hiding toolbar in 157 opening 44, 152 overview 149, 151 restrictions for 151 setting default view 154, 158 setting home page 158 streaming and 157 unsupported items 277 web browser buttons 153 web browsing See also web browser DUN connections and 160, 163 from smart device 151 memory and 280 restrictions for 60 secur
viewing multimedia on 180 wireless accounts.
Palm, Inc. 950 W. Maude Ave.