User's Manual Part 1

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Quick, easy options
to manage your account
With PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your PCS
Treo 300 to access Claire, your virtual service representative. She'll guide you to the
information you need.
Visit www.sprintpcs.com
Once you log on, you can:
• View the details of your service plan
• Find out how many minutes you’ve used and how many are remaining in your plan
• View your current and previous three months invoices, including the call detail
• Click on “Claire's Directory For Service Solutions” to:
• Make a payment
• Find out about PCS Products and Services
• Learn how to set up your voicemail and more!.
From the Dial Pad view, tap * followed by the handset button and Claire will
respond with the following:
• A summary of your rate plan
• Minutes and/or Data Units remaining in your plan for the current invoice cycle
• Information about your most recent invoice
• When your last payment was received
• The option to make a payment
*Services fees may apply
Welcome and thanks
for choosing
Sprint.
Sprint Start.book Page xviii Monday, June 17, 2002 8:57 AM