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Sprint Start.book Page b Monday, June 17, 2002 8:57 AM PCS Service www.sprintpcs.com Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners. Portions copyright © 2002 Handspring, Inc. All rights reserved. Handspring, Treo, and the Treo logo are trademarks of Handspring, Inc.
Sprint Start.book Page c Monday, June 17, 2002 8:57 AM Table of Contents How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting Extra Phone and Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Setting Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sprint Start.book Page d Monday, June 17, 2002 8:57 AM 8. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Entering and Saving Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Finding or Changing Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sprint Start.book Page e Monday, June 17, 2002 8:57 AM 18. Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Adding an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Scheduling an Untimed Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Sprint Start.book Page i Monday, June 17, 2002 8:57 AM How to Use This Guide Welcome — you’ve made the right choice The advantages of PCS are as clear as each call you make. With PCS, we give you what you really want from a wireless service provider – clear calls, easy-to-understand service plans and selfservicing options for managing your account. All this is designed to make your life easier and worry free.
Sprint Start.book Page ii Monday, June 17, 2002 8:57 AM Getting Extra Phone and Service Information This guide covers the basics, but your phone is capable of performing a variety of advanced functions. To learn more about the topics in this guide and to find valuable troubleshooting tips, refer to the electronic User Guide.
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Sprint Start.book Page iv Monday, June 17, 2002 8:57 AM 1 Charge your PCS Treo 300 battery You can connect the USB cable that comes with your PCS Treo 300, or you can purchase a serial cable at www.handspring.com. A A B B C C USB HotSync cable Serial HotSync cable A Plug the Travel Charger into a wall outlet. ® B Connect the Travel Charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled “UP.
Sprint Start.book Page v Monday, June 17, 2002 8:57 AM 2 Turn on Your PCS Treo 300 Your PCS Treo 300 has two operating modes: a handheld mode and a wireless mode. You can turn the two modes on and off independently of each other. In handheld mode, you can use organizer applications such as Date Book Plus and To Do List. In wireless mode, you can make or receive calls. You can also turn both modes on at the same time.
Sprint Start.book Page vi Monday, June 17, 2002 8:57 AM 3 Set up your PCS Treo 300 The first time you use your PCS Treo 300, you need to calibrate the screen, select the country, and set the current time and date. • Remove the stylus from the slot. Refer to page 3 for details. • Tap the screen as indicated. • Follow the onscreen instructions to set the date and time.
Sprint Start.book Page vii Monday, June 17, 2002 8:57 AM 4 Install Synchronization Software and User Guide The synchronization features of Palm Desktop software and your HotSync cable enable you to exchange data between your PCS Treo 300 and your computer. This process is called a HotSync operation. Each time you perform a HotSync operation, any information you entered or changed on your PCS Treo 300 is copied to your computer and vice versa. This backs up your data and is strongly advised.
Sprint Start.book Page viii Monday, June 17, 2002 8:57 AM 5 Assign a name to your PCS Treo 300 and synchronize During the software installation you will be prompted to synchronize for the first time. The first time you synchronize, you must assign a user name. Every device needs a unique name. Never synchronize more than one device to the same user name on your computer. HotSync Synchronization Button Release Buttons • Connect your PCS Treo 300 to the HotSync cable.
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Sprint Start.book Page x Monday, June 17, 2002 8:57 AM 1 Have these things ready before you call to activate • Your PCS Treo 300 with a fully charged battery • Your Social Security number or your driver’s license number • Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) • The city and state where your phone will be primarily based • A pen 2 Setting up your service — You choose the way The two fastest ways: • Visit us online at activate.sprintpcs.com.
Sprint Start.book Page xi Monday, June 17, 2002 8:57 AM 3 PCS Service Areas Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com. 4 Your PCS Account Password My account password is: _________________________ You’ll use this number when managing your account on www.sprintpcs.com. Your default password is the last four digits of your Social Security number.
Sprint Start.book Page xii Monday, June 17, 2002 8:57 AM 5 Finding your phone’s ESN If you set up service using your PCS Treo 300, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at activate.sprintpcs.com or calling us from a phone other than your new PCS Treo 300. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker on the back of your phone. To find it, look at the first number on the label.
Sprint Start.book Page xiii Monday, June 17, 2002 8:57 AM There are two easy payment options: • Make a payment at any Western Union location using the Swiftpay form. To find the nearest 8 location, go the Dial Pad view and tap followed by the handset button. (Transaction fee applies; payment is credited to your account within 12 hours.) 3 • From the Dial Pad view, followed by the handset button.
Sprint Start.book Page xiv Monday, June 17, 2002 8:57 AM 7 Understanding your PCS Service Plan Voice Usage Total Voice Minutes in your PCS Service Plan: ___________ • Anytime Minutes: ___________________________ • Night & Weekend Minutes (M-Th 9pm-7am, F 9pm-M 7am): _____________________ Monthly service charge: $ ________________________ Each additional voice minute: _____________________¢ Long Distance is included in my plan: □ Yes □ No • If no, long distance is charged at __________ per minute.
Sprint Start.book Page xv Monday, June 17, 2002 8:57 AM Data Usage Your plan includes data and you have opted to subscribe to an additional data plan at $______ per month. This additional plan includes ______ megabytes of data sent or received. Data overage: ______/ kilobyte sent or received Your plan does not include data, but you have opted to subscribe to an add-on data plan in addition to your voice plan.
Sprint Start.book Page xvi Monday, June 17, 2002 8:57 AM Additional Options I chose to subscribe to: PCS Voice Command at $______ per month PCS Add-a-Phone at $______ per month PCS to PCS Calling at $______ per month PCS Equipment Replacement at $______ per month Roadside Rescue at $___ per month Sprint Residential Long Distance Note: Premium Data Services – If your phone is PCS Vision capable, you may download content on a per event basis.
Sprint Start.book Page xvii Monday, June 17, 2002 8:57 AM PCS Treo 300 User Name _________________________________________ Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Email and 2-way messaging services. 9 Understanding your PCS Invoice • Your first invoice will arrive within a few days.
Sprint Start.book Page xviii Monday, June 17, 2002 8:57 AM Quick, easy options to manage your account With PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your PCS Treo 300 to access Claire, your virtual service representative. She'll guide you to the information you need. Visit www.sprintpcs.
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Sprint Start.book Page 2 Monday, June 17, 2002 8:57 AM Your New PCS Treo 300 1. Power Button 4. LED 6. Ringer Switch 2. Stylus 7. Earpiece 3. Antenna 8. Headset Jack 5. IR Port 13.Display Screen 14.Memo/Calculator Button 9. Rocker/Volume Switch 15.Blazer®/ CityTime Button 10.Microphone 11.PhoneBook/ SMS Button 12.Date Book Plus/ To Do List Button Section 1 2 Your New PCS Treo 300 16.
Sprint Start.book Page 3 Monday, June 17, 2002 8:57 AM Your Phone’s Features 1. Power Button: Turns your phone and wireless mode on and off, and controls the keyboard backlight. 2. Stylus: Serves as the instrument used to tap options on your phone screen. To use the stylus, slide the stylus out of the slot, and hold it as you would a pen or pencil. 3. Antenna: Receives and sends wireless communication signals. The antenna does not telescope out of your phone. 4.
Sprint Start.book Page 4 Monday, June 17, 2002 8:57 AM 9. Rocker/Volume Switch: Enables you to navigate on your phone with just one hand. You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the call volume level on your phone. The rocker switch functions change based on whether your phone’s wireless mode is on or off and which application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it.
Sprint Start.book Page 5 Monday, June 17, 2002 8:57 AM Turning Your Phone On and Off Your PCS Treo 300 has two operating modes: a handheld mode and a wireless mode. Refer to page v to learn more about these two modes. Turning Wireless Mode ON Press the Power button for two seconds. The phone displays “Network Search” until it locates a signal, then it automatically enters Standby mode — the phone’s idle state. At this point, you’re ready to begin making and receiving calls.
Sprint Start.book Page 6 Monday, June 17, 2002 8:57 AM Using the Charger It is vital that you use only a HotSync Cable and Travel Charger that are approved by either Sprint or Handspring. Use of unauthorized accessories could damage your phone and invalidate your warranty. A red light on the PCS Treo 300 lets you know the battery is charging. A green light lets you know the battery is at least 90 percent charged. It takes about 2 hours to fully recharge a completely rundown battery.
Sprint Start.book Page 7 Monday, June 17, 2002 8:57 AM Adjusting the Display To adjust the color and brightness of the display: 1. Press Option and then press Q . Three Shapes Brightness Slider Color Saturation Slider 2. Use the scroll buttons, or drag the top slider, to adjust the color saturation. Move the slider until you can clearly see the three shapes. 3. Hold Option and use the scroll buttons, or drag the bottom slider, to adjust the screen brightness. 4.
Sprint Start.book Page 8 Monday, June 17, 2002 8:57 AM Using the Keyboard Entering Text To type lowercase letters, use your thumbs to press the keys. To type an uppercase letter, press Shift and then type a letter. To turn Caps Lock on, press Shift twice. To turn it off, press Shift again. To type a number/symbol that appears in blue, press Option and then press the key where the number/symbol appears in blue. To turn Option Lock on, press Option twice.
Sprint Start.book Page 9 Monday, June 17, 2002 8:57 AM Entering Accented Characters and Symbols 1. Type the letter you want to accent. 2. Press ListType . 3. Use the scroll buttons to select the character on the list. 4. Press Space to insert the accented character or symbol. Tip:You can find more symbols under related characters. For example, the £ symbol is located under the $ key. To view a list of available accented and symbol characters, press Menu and under Edit select Keyboard Help (/G).
Sprint Start.book Page 10 Monday, June 17, 2002 8:57 AM Getting to Know the PhoneBook Screen 1. Status Bar 3. Speed Dial Buttons 4. Page Number Icons 2. View Icons 1. Status Bar: Provides the following status information about your PCS Treo 300: Time Displays the current time when wireless mode is on. If you roam outside the PCS network, “Roaming” or “No Service” appear instead. When wireless mode is off, “Wireless Mode is Off” appears in this position. Appears when you have new voicemail messages.
Sprint Start.book Page 11 Monday, June 17, 2002 8:57 AM Making and Receiving Calls Making a Call From the Speed Dial, Contacts, or Call History Views 1. Make sure wireless mode is on. See page 5 for details. 2. Press PhoneBook repeatedly to display the view you want to use. Speed Dial View Contacts View Call History View 3. Begin typing the first initial and last name of the person you want to call. For more search options, see page 15. 4. Use the scroll buttons to select the number you want to dial.
Sprint Start.book Page 12 Monday, June 17, 2002 8:57 AM Making a Call From the Dial Pad View 1. Make sure wireless mode is on. See page 5 for details. 2. Press PhoneBook to access the Dial Pad view. Tip:You can jump to the Dial Pad from the Speed Dial view by simply typing the number you want to call. At first your phone interprets the numbers as letters, but it quickly figures out you’re typing numbers and jumps to the Dial Pad view. Dial Pad View Handset Button 3.
Sprint Start.book Page 13 Monday, June 17, 2002 8:57 AM Sending Calls to Voicemail To ignore a call and send it to voicemail do one of the following: Press the top scroll button. Tap Ignore if the lid is open. Close the lid if it is open.
Sprint Start.book Page 14 Monday, June 17, 2002 8:57 AM Internal Phone Book Entering and Saving Contact Information 1. Press PhoneBook 2. Press Menu repeatedly until you see the Contacts view. and select New (/N). 3. Use the scroll buttons to move between fields as you type. Category Type the information Arrows indicate more information 4. After you enter the information, hold Option and press Return to finish.
Sprint Start.book Page 15 Monday, June 17, 2002 8:57 AM Finding or Changing Contact Information 1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the entry you want to find or edit: First initial and last name First name Last name Tap to view another category Tap the name you want to view or edit Letters you type appear here 2. Roll the rocker switch or use the scroll buttons to select the name. 3. Press Space to open the entry. 4.
Sprint Start.book Page 16 Monday, June 17, 2002 8:57 AM Defining Speed Dial Buttons 1. In the Speed Dial view, tap a blank speed dial button. 2. Use the scroll buttons to move between fields as you type. Type the phone number Type a name for the button Type digits to dial after placing the call (such as an extension or access code) 3. Hold Option and press Return Tap Lookup to find a number in your Contact list to finish.
Sprint Start.book Page 17 Monday, June 17, 2002 8:57 AM Controlling Your Roaming Experience Your phone is single-band, which means you can make and receive calls while on the Nationwide PCS Network and you can also roam on other digital networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com. Setting Your Phone’s Roam Mode 1. From the Speed Dial, Dial Pad, or Call History view, press Menu . 2.
Sprint Start.book Page 18 Monday, June 17, 2002 8:57 AM Changing Your Phone’s Settings Adjusting Volume During a Conversation Roll the rocker switch or press the scroll buttons on the front of your phone during the call. Selecting the Ringer Settings 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right corner and select Ringer. 4. Tap Volume to set volume levels. 5. Tap Tones to select ring tones.
Sprint Start.book Page 19 Monday, June 17, 2002 8:57 AM Silencing the Ringer When you silence the ringer you can either answer the call or let it ring through to voicemail. Silencing the ringer also turns off all system sounds, including alarms. When you silence the ringer, Date Book Plus alarms vibrate or flash the LED (depending on the Ringer Preference setting). See the previous page for details. To silence the ringer, do one of the following: Press any button on your phone.
Sprint Start.book Page 20 Monday, June 17, 2002 8:57 AM Sending and Receiving Voice Messages Setting Up Voicemail 1. Make sure wireless mode is on. See page 5 for details. 2. Do one of the following: From the Dial Pad view, tap and hold the 1 button for two seconds until the Active Call screen appears. From the Dial Pad or Speed Dial view, press and hold the 1 key for two seconds. From the Speed Dial view, tap the Voicemail button. 3.
Sprint Start.book Page 21 Monday, June 17, 2002 8:57 AM Receiving SMS Messages To use SMS, you must first subscribe to and activate PCS Vision Services. See page 28. Receiving a Message When you receive a message, the New Messages alert dialog appears. Tap the screen as shown below, or use the following keys: = OK = Select = Delete Msg. Number of new messages Tap to select how to respond Tap to call sender Tap to save message Tap to delete message Viewing Messages 1.
Sprint Start.book Page 22 Monday, June 17, 2002 8:57 AM Responding to Messages 1. Press Option and then press PhoneBook to access SMS. 2. Use the scroll buttons to select the message to which you want to respond. 3. Press Space to open the message. Selected item Action button 4. Press the scroll buttons to move between selectable items within the message. 5. Tap the action button to respond to the message. The action button changes based on the type of information that is currently selected.
Sprint Start.book Page 23 Monday, June 17, 2002 8:57 AM PCS Service Features Call Waiting To respond to an incoming call while you’re on a call, do one of the following: Tap Hold & Answer on the Call Waiting screen, or press the headset button (if it is attached). This puts the first caller on hold and lets you answer the second call. To switch between callers, tap Swap or press the headset button again. Tap Ignore to send the second call to voicemail.
Sprint Start.book Page 24 Monday, June 17, 2002 8:57 AM Pick List Tip:You can define multiple forwarding numbers. Select Edit numbers from the list to add, change, or delete a 10-digit forwarding number. 5. Hold Option and press Return to finish. 6. Listen for a confirmation tone. If you do not hear a tone, try calling yourself to see if the call forwards to the correct number. To deactivate 1. From the Speed Dial, Dial Pad, or Call History view, press Menu 2.
Sprint Start.book Page 25 Monday, June 17, 2002 8:57 AM Three-Way Calling Talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Dial a number you wish to call. 2. Once you have established the connection, tap Hold and to put the first caller on hold. 3. Dial the second number you wish to call. Note:You cannot initiate a 3-way call if the second call is an incoming call.
Sprint Start.book Page 26 Monday, June 17, 2002 8:57 AM SM PCS Voice Command With PCS Voice CommandSM, you can call a number just by saying a name. Get started by setting up your Personal Address Book 1. From the Dial Pad view, tap followed by the handset button. The first time you use it, you will hear a tutorial before moving on to the next step. 2. You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Personal Address Book.
Sprint Start.book Page 27 Monday, June 17, 2002 8:57 AM PCS Vision To sign up for PCS Vision Services or access complete instructions, visit www.sprintpcs.com and log on. Then click on “Claire's Directory for Service Solutions” where you may view the complete phone user’s guide or take a tutorial. 1. Make sure wireless mode is on. See page 5 for details. 2. Press Blazer .
Sprint Start.book Page 28 Monday, June 17, 2002 8:57 AM Your Phone’s PCS Vision Capabilities The following information will help you understand your phone's exciting third generation capabilities. To learn how to use all the advanced features of your phone, refer to the electronic User Guide. For more information about the electronic User Guide, see page ii. Accessing PCS Vision Features User Name Your user name is automatically assigned to you.
Sprint Start.book Page 29 Monday, June 17, 2002 8:57 AM PCS Vision Services With PCS Vision Services, you will have access to additional features, better performance, faster Internet connections and a wider variety of online services. Features such as Wireless Web access, graphically-enriched games and sending/receiving digital images will be available on your phone through the PCS Vision Services and third-party Palm OS applications.
Sprint Start.book Page 30 Monday, June 17, 2002 8:57 AM Your Phone’s Special Features Your PCS Treo 300 is one of the smallest, lightest, color Palm OS phones available. With your new phone, you will no longer have trouble getting to meetings and appointments on time, remembering people’s names and personal details, or keeping track of all the items on your to do list. Your phone can help you improve your track record in all these areas.
