User Guide

LifeDrive from palmOne 647
CHAPTER 31 Common Questions
LifeDrive
™
Manager/Drive Mode
I can’t move or copy files using LifeDrive™ Manager.
WINDOWS ONLY
• Make sure your device is connected securely to the
USB sync cable, and that the cable is connected to
a USB port on the back of your computer.
• Make sure no other applications—such as HotSync
Manager or Pocket Tunes™—are using the USB
sync cable. To check, press the Home button . If
Favorites opens, then no other applications are
using the sync cable. If Favorites does not open,
then another application may be using the cable.
• Try to synchronize. If synchronizing doesn’t work,
LifeDrive™ Manager doesn’t work, either.
• If LifeDrive Manager was working but stops, disconnect and reconnect your device. If this does
not solve the problem, perform a soft reset
.
I can’t see a file I moved from my computer to my device.
Your device stores information in two places: in program memory and on the hard drive. When
you view files on your device using LifeDrive Manager on your computer or Files on your device,
only files on the drive are displayed.
If you used Quick Install to move a file to your device, depending on the file type, the file may be
located in your device’s program memory. If this is the case, you can’t view the file using LifeDrive
Manager or Files, but you can access it by using the appropriate application. If you want to be able
to see the file in the LifeDrive Manager window or the Files screen, copy it to your device’s drive
using LifeDrive Manager.