User Guide

LifeDrive from palmOne 419
CHAPTER 18 Sending and Receiving Email Messages
For most email providers that support SSL, you must select SSL for both
incoming and outgoing mail. If you select just one or the other, your messages cannot be sent or
received successfully.
If you set up an account that uses an SSL connection on Outlook, Outlook Express, or Eudora, then
SSL is supported in the VersaMail conduit
when you synchronize with that account as well.
Working with Microsoft Exchange ActiveSync
If your corporate email system uses Microsoft Exchange Server 2003, you may be able to use
Microsoft Exchange ActiveSync
®
on your device. Microsoft Exchange ActiveSync works with the
VersaMail and Calendar applications on your device to directly download email and calendar
information from the server—without going through your desktop computer.
When you create a Microsoft Exchange ActiveSync account in the VersaMail application, both your
email and calendar info synchronize directly with info on the Exchange server; they do not
synchronize with info in your desktop software application, such as Palm
®
Desktop software or
Microsoft Outlook. Other information on your device, such as contacts, tasks, and memos,
continues to synchronize with information in your desktop software application.
What do I need to use Microsoft Exchange ActiveSync?
To use Microsoft Exchange ActiveSync on your device, you must obtain the following information
from your system administrator:
• Whether the corporate mail system uses a Microsoft Exchange 2003 mail server. If it does not,
you cannot use Microsoft Exchange ActiveSync.
• The name of the mail server that provides wireless access to your mail system. Some
companies do not give out this information because they do not want wireless access to the
system. If you cannot obtain the server name, you cannot use Microsoft Exchange ActiveSync.
• Whether a proxy server is used, and, if so, the name of the server.
• Whether a virtual private network (VPN)
is required to access the server.
IMPORTANT
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