Getting Started Guide

LifeDrive from palmOne 166
CHAPTER 14
Common Questions
Although we can’t anticipate all the questions you might have, this chapter
provides answers to some of the most commonly asked questions.
How do I upgrade from another Palm Powered™ device?
1. Synchronize your old device with your old desktop software.
2. Install the new Palm
®
Desktop software. There’s no need to delete the old desktop software first.
3. Select the username you assigned to your old device during the desktop installation. This will
transfer all your information from the old software to the new software.
4. Synchronize your new device with your new desktop software.
5. If any third-party applications do not transfer to your new device, reinstall them.
6. If you have problems with your third-party applications on your new device, you’ll have to
update them. If any of the following symptoms occur on your new device after you synchronize,
remove the third-party applications and contact the vendor for updated versions:
• Device freezes or resets when you open an application
• Slow performance
• Unusual screen display
• Difficulties using device features
• Uneven sound quality