Palm.Net Discontinued: The Palm.Net service is discontinued as of August 31, 2004. Any information in this manual pertaining to Palm.Net, PQAs (web clipping applications), MyPalm and the WAP Browser is not applicable after that date. For wireless email and web browsing, we recommend you migrate to a palmOne smartphone. We can help you do this: Click here to learn how to upgrade to a new solution.
Copyright Copyright © 1998-2001 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, PalmModem, Palm.Net, and Palm OS are registered trademarks, and the HotSync logo, MyPalm, Palm, Palm Powered, and the Palm logo are trademarks of Palm, Inc. Other product and brand names may be trademarks or registered trademarks of their respective owners. Bluetooth is a trademark of Telefonaktiebolaget L M Ericsson, Sweden and licensed to Palm, Inc. Disclaimer and Limitation of Liability Palm, Inc.
Contents About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Minimum requirements: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Minimum requirements: Mac computers . . . . . . . . . . . . .
Contents The Graffiti alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Writing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Writing numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Graffiti numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Writing punctuation marks . . . . . . .
Contents Protection of your wireless transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Chapter 5: Using MultiMail® Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Receiving e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Viewing other folders . . . . . . . . . . . . . . . . .
Contents Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Choosing fonts . . . . . . . . . . . .
Contents Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Date Book menus, preferences, and display options . . . . . . . .
Contents Performing cradle HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Performing a cradle HotSync operation: Windows . . . . . . . . . . . . . . . . . . 158 Performing a direct HotSync operation: Mac computers . . . . . . . . . . . . . 159 IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Preparing your computer for infrared communication . . . . . . . . . . . . . . .
Contents Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Password problems . . . . . . .
Contents viii
About This Book Welcome to the Palm™ i700 Series handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it.
About This Book 2
CHAPTER 1 Setting Up Your new Palm™ i700 Series handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following: ■ Receive secure business e-mail wherever you are, and rely on your handheld’s blinking indicator light, vibrator, or alarm to notify you of its arrival. ■ Set filters and notification preferences so that you determine what e-mail is forwarded from your desktop. ■ Read, compose, and send e-mail on the go.
Chapter 1 Setting Up ■ CD-Rom drive (you can also download Palm Desktop software from www.palm.com). ■ Mouse ■ One USB port or available serial port (serial cradle/cable sold separately) Minimum requirements: Mac computers ■ Apple Mac computer or compatible with a Power PC processor ■ Mac OS 8.6 to 9.1 (9 or 9.
Step 1: Connect the HotSync cradle Step 1: Connect the HotSync cradle Shut down and turn off your computer. Plug the USB connector into a USB port on your computer. Connect the power cord that attaches to the back of the cradle’s USB port connector to the AC adapter cord. Plug the AC adapter into any AC current outlet. Step 2: Charge your handheld Just place your handheld on the cradle for one hour for an initial charge.
Chapter 1 Setting Up Step 4: Install software Insert the Palm Installation CD into your computer’s CD-ROM drive and follow the onscreen instructions. You will be guided through the process of installing Palm Desktop software, registering for a wireless account, selecting a service plan, and downloading and installing MultiMail Deluxe Desktop Link Step 5: Perform a HotSync operation When prompted, just place your handheld on the cradle and press the HotSync button.
Step 7: Activate your handheld When you complete registration, you receive a five digit activation key that you need to activate wireless service on your handheld. IMPORTANT Step 7: Activate your handheld Tap Activate and follow the instructions. Enter the Activation Key you received when you activated your wireless account. Activation will also configure MultiMail Deluxe to work with your Palm wireless account and your business e-mail account.
Chapter 1 Setting Up Updating the mobile portal The MyPalm mobile portal on your handheld is much like a portal site on the Internet. It allows you to quickly and wirelessly access Internet content by channel, and it specially formats content for viewing on a handheld. When you elect to receive updates to the mobile portal, the update process initiates an Internet connection each time you perform a HotSync operation.
CHAPTER 2 Exploring Your Handheld Your Palm™ i700 Series handheld is wirelessly enabled. It will help you stay in touch with important e-mail and information, and to stay organized, on time, and up to date with daily tasks while you are away from your desk. Use your new handheld to do the following: ■ Compose and securely send and receive business or personal e-mail wirelessly. ■ Receive alerts when new e-mail arrives.
Chapter 2 Exploring Your Handheld Handheld components Take a few moments to locate the front and back panel components of your handheld.
Handheld components Graffiti writing area The area where you write letters and numbers using the Graffiti alphabet. See “Using Graffiti writing to enter data” in Chapter 3 to learn how to write Graffiti characters. Power button/ Backlight control Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.
Chapter 2 Exploring Your Handheld Locating back panel components Reset button Side channel for cover Expansion card slot Universal connector Reset button Under normal use, you should not have to use the reset button. See “Resetting your handheld” in Appendix A for information about when and how to use the reset button. Side channel The left side channel holds the front cover, which slides in and out.
Tapping and typing To insert a card: 1. Insert the card in the direction shown by the icon. 2. Push the card in with your thumb. You feel the card lock and hear the system sound. To remove a card: 1. Push lightly against the card with your thumb. 2. When the card is released, you hear the system sound. For complete information about working with expansion cards, see Chapter 9.
Chapter 2 Exploring Your Handheld ■ Open applications ■ Choose menu commands ■ Initiate a Find operation to search through applications installed on your handheld for specific text (Find operations do not search through applications on expansion cards) ■ Select options in dialog boxes ■ Open the onscreen keyboards Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text.
Tapping and typing Previous/next arrows Check box Pick list Command button Scroll bar Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark. Command buttons Tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens.
Chapter 2 Exploring Your Handheld Displaying online tips Many of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information. To display an online tip: 16 1. Tap the Tips icon . 2. After you review the tip, tap Done.
CHAPTER 3 Entering Data in Your Handheld This chapter explains how to enter data into your handheld. There are several ways to enter data into your handheld: ■ Using the onscreen keyboard ■ Using Graffiti® writing ■ Beaming data from another Palm OS® handheld that is close by and has an infrared port.
Chapter 3 Entering Data in Your Handheld When a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard. Alpha Tab Backspace Caps lock Carriage return Caps shift Numeric Tap here to display alphabetic keyboard Tap here to display numeric keyboard International Tap here to display international keyboard After you finish, tap Done to close the onscreen keyboard and place the text in the record.
Using Graffiti writing to enter data ■ Most characters require only a single stroke. When you lift the stylus from the Graffiti writing area, your handheld recognizes and displays the text character immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents. ■ The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers.
Chapter 3 Entering Data in Your Handheld NOTE You must begin the character strokes in the Graffiti writing area. If you do not make Graffiti strokes in the Graffiti writing area, your handheld does not recognize them as text characters. Graffiti tips When using Graffiti writing, keep these tips in mind: ■ Accuracy improves when you write large characters. You should draw strokes that nearly fill the Graffiti writing area.
Using Graffiti writing to enter data J W K X L Y M Z Space Back Space Carriage Return Period TIP tap twice A fullscreen pen stroke brings up Graffiti help on your handheld. See “Pen preferences” in Chapter 17 for details. Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.
Chapter 3 Entering Data in Your Handheld To enter only capital letters (Caps Lock): ■ Use the Caps Lock stroke: Caps Lock When Caps Lock is active, an underlined “up arrow” symbol appears in the lower-right corner of the handheld screen. To return to lowercase, make the Caps Shift stroke.
Using Graffiti writing to enter data appears to show it is active. The next stroke you make with the stylus creates a punctuation mark. Punctuation shift When Punctuation Shift is active, you can make a symbol stroke anywhere in the Graffiti writing area (the letters or numbers side). Symbol Stroke Symbol Stroke Period .
Entering Data in Your Handheld + — X : = , c ƒ ,, ° Y = ? , • ,, Chapter 3 ∅ ! Writing accented characters To create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter. For example, the following diagram shows the strokes required to draw an accented “e.
Using Graffiti writing to enter data Navigation strokes In addition to character symbols, Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Stroke Command Move cursor right Move cursor left Previous field (Address Book only) Next Field (Address Book only) Open Address Record (Address Book only) Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy.
Chapter 3 Entering Data in Your Handheld Entry Shortcut Breakfast br Lunch lu Dinner di Beaming data Your handheld is equipped with an IR (infrared) port that you can use to beam information to another Palm OS handheld that’s close by and also has an IR port. The IR port is located at the top of the handheld, behind the small dark shield.
Beaming data 4. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving handheld. For best results, handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles. Beaming distance to other Palm OS handhelds may be different. 5.
Chapter 3 Entering Data in Your Handheld 4. Tap Yes. Tips on beaming information ■ You can set the full-screen pen stroke to beam the current entry. See “Pen preferences” in Chapter 17 for more information. ■ You can draw the Graffiti Command stroke to activate the Command toolbar, and then tap the beam icon. ■ You can use the Graffiti Command stroke “/ B” to beam the current entry.
Importing data Archive formats can only be used with Palm Desktop software. Use the archive file formats to share information with other people who use a Palm OS® handheld or to create a copy of your important Palm Desktop information. To import data from a Windows computer: 1. Open Palm Desktop software. 2. Click the application into which you want to import data. 3. If you are importing records that contain a field with category names, do the following: Select All in the Category box.
Chapter 3 Entering Data in Your Handheld ■ Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help.
Using Note Pad See Palm Desktop online Help for more information on importing and exporting data. Using Note Pad In addition to using Graffiti characters and the onscreen keyboard, you can enter data on your handheld using the Note Pad application. When you use Note Pad, you write quick notes directly on the handheld screen in your own handwriting. See Chapter 13 for more information and instructions.
Chapter 3 32 Entering Data in Your Handheld
CHAPTER 4 Using Wireless Features Your handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. To use the wireless features, you must first establish a wireless account and activate your handheld. See “Setting Up” in Chapter 1 or Getting Started with Palm™ i700 Series Handhelds for details. After activatation, you can use your wireless account to securely send and receive business and personal e-mail. See Chapter 5 for details.
Chapter 4 Using Wireless Features Turning on the radio To send and receive wireless information and receive wireless notifications, the internal radio needs to be turned on. Use the Wireless Preferences screen to turn the radio on or off, or to schedule radio operation. You can open the Wireless Preferences screen in multiple ways: ■ Press and hold down the Wireless button for one second. ■ Tap the Applications icon , tap the Prefs icon right corner, and then tap Wireless.
Monitoring the transmission signal IMPORTANT Turning off the handheld does not turn off the radio. When the handheld is turned off, the radio can remain on to receive notification of e-mail. The indicator light shows radio and notification status. Monitoring the transmission signal When the radio is turned on, a signal strength bar graph and text message appear on the Wireless Preferences screen.
Chapter 4 Using Wireless Features Using the indicator light The indicator light at the top of the handheld blinks to indicate the following status levels: No light Radio is off. Green light flashes every 5 seconds Radio is on and transmitter is within range. Red light flashes every 5 seconds Radio is on, but transmitter is out of range. You need to move to another area to bring the transmitter within range.
What is Web Clipping? automatic teller machines; driving directions; stock market data; movie listings; availability of tickets to local events; business and general news; definitions, spelling, and synonyms of words; and business and residential phone numbers, addresses, and e-mail addresses. Web Clipping, not web browsing It can be impractical to browse the Internet from a small handheld computer and look at elaborate, animated, graphics-laden web pages on a small screen.
Chapter 4 Using Wireless Features Using the MyPalm mobile portal The MyPalm application is a mobile portal. Like portals on the Internet that aggregate other web sites into content channels, the MyPalm mobile portal aggregates web clipping applications into content channels. Web clipping applications allow you to access a wide array of Internet information, and view that information in a format that is easy to read on your handheld screen and reduces the cost of transmission.
Using the MyPalm mobile portal To access Internet content by channel: 1. Tap a content channel, such as Finance. 2. Tap an icon to view the content. If you want to access more web clipping applications, tap More or More Content at the bottom of the screen. Browsing or searching the Internet Browsing or searching Internet sites directly using a URL is available from the MyPalm mobile portal.
Chapter 4 Using Wireless Features To add web clipping applications using the MyPalm mobile portal: 1. Tap the web clipping applications icon 2. Tap Download. 3. Do one of the following: on the command bar. – Enter search terms, and then tap Search. – Tap New This Week. – Tap Top 10 Downloads. Your handheld initiates a wireless transaction, and returns results. 4. Tap a web clipping application to see more information about it. Tap a web clipping application for more information 5. Tap Download.
Working with web clipping applications ■ Elements of the interface that look familiar—edit lines, pick lists, check boxes, scroll arrows, buttons, menus, etc.—behave in web clipping applications just as they behave in basic applications like Address Book. When you install a web clipping application on your handheld, it appears by default in the Palm.Net® category of the Applications Launcher.
Chapter 4 Using Wireless Features To stop a wireless transaction: ■ Tap the Stop icon. Stop icon Any data that is downloaded to your handheld before you tap the Stop icon appears onscreen. Example of web clipping This example takes you through the process of finding driving directions using the MapQuest web clipping application. Example: To find driving directions: 1. Tap the MapQuest icon. 2. Under From, tap the Address field and enter the street address of the place you are leaving from.
Working with web clipping applications Within seconds, your clipping appears. In this example, the clipping needs more than one screen to display all the directions. Use the scroll bar to see the rest of the clipping. Reviewing current queries and clippings Your handheld stores the queries and clippings of your current session so that you can review them. Use the Back arrow to review the pages you displayed since you opened the web clipping application.
Chapter 4 Using Wireless Features History pick list 3. Select the clipping you want to review. Saving information from a web clipping application You can copy the text of a clipping or a page of a web clipping application and paste it into another application. For example, you can copy driving directions and paste them into Memo Pad. To save the text of a clipping or page: 1. Make sure the clipping or page you want to copy is onscreen.
Web Clipping Preferences ■ The Copy Page command copies only the first 4,096 bytes (4KB) of data. If the clipping or page you copy contains more than 4KB of data, your handheld appends the word “truncated” to the end of the pasted text. Use the Info command in the Options menu to find out how large a clipping is. TIP The Copy Page command does not copy images or icons; table structures; or text formatting such as bold, italics, and so on.
Chapter 4 Using Wireless Features 5. Access any of the following options: Connection Displays the name of the current connection, either the Palm Wireless Service or a network dialup connection. Changes you make in the Network preferences panel update this field. User ID Displays your User ID. Server Displays the name of the proxy server. Warn when sending personal information Displays a warning when you submit a query that transmits your personal information, such as your unique handheld ID.
Protection of your wireless transactions Encryption makes your data unreadable by anyone but the intended recipient. Encryption is done using a technology used in a wide variety of consumer handheld devices and enterprise applications. It’s not unusual to experience a delay of several seconds when a wireless transaction is being encrypted. In addition to the protection provided by the encryption technology, individual web clipping applications may add another layer of protection to their transactions.
Chapter 4 48 Using Wireless Features
CHAPTER 5 Using MultiMail® Deluxe MultiMail® Deluxe allows you to securely send and receive business and personal e-mail directly from your handheld. MultiMail Deluxe provides the following features: ■ Send and receive e-mail using your Palm™ wireless account. ■ Receive Microsoft Outlook business e-mail forwarded from your desktop, and reply to it. ■ Wireless notification of new e-mail messages from your Palm wireless account or your business e-mail account.
Chapter 5 Using MultiMail® Deluxe Holding down the button for two seconds initiates wireless message retrieval. TIP Receiving e-mail 1. Tap Get Mail. If you have e-mail stored in your Outbox, you will see Get and Send. 2. In the Get Mail dialog box, select choices for downloading subjects only or messages. Tap Details 3. Tap Details and select choices for retrieving unread mail, attachments, using filters (explained later in this chapter), and maximum download size. Tap OK. 4. Tap OK.
Receiving e-mail A list of your e-mail appears in the Inbox. Shows unread/total messages Icons indicate whether a message or subject has been downloaded, or has attachments Reading e-mail To read e-mail, tap the item in the Inbox or another folder. The e-mail appears on the screen. Tap to move message into a different folder Tap to view shortened header View complete header Viewing other folders When you receive e-mail, it appears in the Inbox folder.
Chapter 5 Using MultiMail® Deluxe 1. Tap the folders pick list in the upper-right corner of the screen. 2. Tap the folder you want to view. Moving e-mail between folders You can move one or multiple e-mail messages between folders. To move one e-mail: 1. Tap the folder that contains the e-mail message you want to move. 2. Tap the icon to the left of the message, and then tap Move To. 3. The folders pick list appears. 4. Tap the folder that you want to move the e-mail to.
Receiving e-mail Sending e-mail To start a new e-mail: 1. Tap New. Tap New 2. Tap the Subject field and enter the subject of your e-mail. Address your e-mail by entering the address until recognized or looking it up in the Address Book. To enter the address: 1. Tap the To field and enter the address. If you want to edit an e-mail address that is longer than the line provided in the New Message screen, you need to use the Graffiti® navigation strokes for moving the cursor left and right.
Chapter 5 Using MultiMail® Deluxe 3. On the E-mail Lookup screen, tap the address you want, and then tap Add. 4. Repeat steps 2 and 3 to add more addresses. 5. Tap Done. 6. To enter an address in the cc: or the bcc: field, tap the field name, and follow the steps given for the To field. To compose and send an e-mail: 1. Tap the area below the Subject line and enter the text of your e-mail. To access the editing features available on the Edit menu, tap the Menu icon 2. .
Receiving e-mail To attach a file to a message: 1. Tap the Menu icon . 2. Tap Options, and then tap Add Attachments. 3. Tap the attachments pick list, and select the file type. All files of the selected type appear in the Select box. 4. Tap the file to attach, and then tap Add. The selected file appears in the Attachments box. 5. Tap Done.
Chapter 5 Using MultiMail® Deluxe 7. Enter a reply. 8. Tap Outbox or Send to send the message. Deleting e-mail You can delete one or more e-mail messages at a time. To delete one e-mail: 1. Tap the folders pick list and select the folder that contains the e-mail. 2. Tap the icon next to the message you want to delete. 3. Tap Delete. 4. (Optional) Select the check box to delete the message on the server. 5. Tap OK.
Receiving e-mail Tap the Menu icon , and then tap Delete. 4. (Optional) Select the check box to delete the message on the server. 5. Tap OK. IMPORTANT If you delete a message on the server, you cannot retrieve it and view it again later. Emptying trash Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, do the following: 1. Tap the Menu icon . 2. Tap Message, and then tap Empty Trash.
Chapter 5 Using MultiMail® Deluxe Mark Read Marks all selected e-mail as read. Read messages appear in plain text. Mark Unread Marks all selected e-mail as unread. Unread messages appear in bold text. Delete Deletes all selected e-mail in the current folder. Empty Trash Deletes all e-mail from the trash. Configuring MultiMail Deluxe If you have activated your handheld and established a Palm wireless account, a Palm wireless e-mail account is already configured in MultiMail Deluxe.
Configuring MultiMail Deluxe To open account setup: 1. Tap the Menu icon . 2. Tap Accounts. 3. Tap Account Setup. 4. Tap the Account pick list, and then tap New Account. To add a mailbox: 1. Tap Next. 2. Enter a name for the mailbox you are creating. 3. Tap Next. 4. Tap the Mail Service pick list and select the service to which you are connecting. Select Other if your ISP is not listed.
Chapter 5 Using MultiMail® Deluxe 6. Tap Next. 7. Tap the Connection pick list and select one of the following connection methods: Synchronize Only E-mail is exchanged between your handheld and desktop computer when you perform a HotSync operation. Modem/Dialup E-mail is sent and received using a modem accessory. Palm Wireless E-mail is sent and received using Palm wireless service. The next screens in the setup process will differ based on the selected connection method.
Configuring MultiMail Deluxe To enter mail server settings: 1. Tap Next. 2. Enter the name of your outgoing mail server, and then enter your name and your full e-mail address. 3. (Optional) Tap Next and enter a signature to attach to your outgoing mail. 4. (Optional) Tap More to set options for receiving replies at a different e-mail address and sending blind (bcc:) copies to other recipients. 5. Tap OK. 6. Tap Next. 7. Tap OK. 8.
Chapter 5 Using MultiMail® Deluxe To set mail retrieval server options for a POP account: 1. Tap Next. 2. If you want to view incoming mail later on your desktop, tap Leave mail on server. 3. If you want only unread mail to be downloaded to your handheld, tap Get unread mail ONLY. 4. Tap More. 5. If you want to limit the maximum size of an incoming e-mail message, tap the maximum size field and enter the size in kilobytes. 6.
Configuring MultiMail Deluxe 5. Tap the check box to delete messages on the server when they are deleted in MultiMail Deluxe. 6. Tap OK. 7. Tap Finish. 8. Tap Done. Editing e-mail accounts From time to time, you may need to alter information about an e-mail account. To select an account to edit: 1. Tap the menu icon . 2. Tap Options. 3. Tap Servers. 4. Tap the Account pick list, and then tap Edit Accounts. All configured e-mail accounts appear in a list. 5.
Chapter 5 Using MultiMail® Deluxe To change incoming mail server settings: 1. Tap Server. 2. Tap Incoming Mail. 3. In the Server field, enter the name of your incoming mail (POP or IMAP) server. 4. Tap the appropriate protocol for this server: POP or IMAP. 5. Tap OK. To set additional incoming mail options: 1. Tap More. 2. Set options for getting leaving mail on the server, retrieving unread mail only, and maximum message size. 3. Tap OK. To set outgoing mail server settings: 64 1.
Configuring MultiMail Deluxe To set additional outgoing mail options: 1. Tap More and set additional options for outgoing mail. 2. Set additional options for outgoing mail: 3. Reply To Address If you want replies sent to a different e-mail address, tap the check box and enter an alternative address. BCC Tap the check box and enter an e-mail address to which a blind carbon copy will be sent. Port Number If your SMTP server uses a port number other than 25, change the Port number.
Chapter 5 Using MultiMail® Deluxe Setting IMAP Options If you have created an IMAP e-mail account that connects to a server by a modem/ dialup connection, you can set additional options. To set options for an IMAP modem/dialup account: 1. Tap the menu icon . 2. Tap Options. 3. Set the following options: Folder Sync The IMAP protocol allows you to perform certain operations while disconnected from your server, then update the server with changes at a later time.
Setting notification options 4. 5. Select one of the following options: On You are notified of all new mail whenever wireless coverage is enabled. Off You receive no notifications. Filter Allows you to set conditions that e-mail must meet in order to trigger an alert. Tap the Notification Sound pick list and select either the System sound or None. With the sound turned off, you can still receive alerts from the indicator light and the vibrator.
Chapter 5 Using MultiMail® Deluxe Contains pick list Select a filter action: Contains, Starts with, Does NOT Contain. Edit line Enter the text that must be found in the header field. For example, if you want to be notified of only e-mail whose Subject is the Apollo Project, enter “Apollo Project.” ADD button Use to further refine the notification criteria by linking two conditions together. Creating filters Filters provide efficient ways to manage e-mail retrieval and storage.
Creating filters The three pick lists and the edit line combine to create a statement that identifies the type of e-mail and what you want to do with the e-mail. For example, a filter might read, “If the [Subject] [Contains] sales meeting, Then retrieve and move to [Sales].” When you use this filter to sort incoming e-mail, any e-mail containing sales in the subject line is filed in the Sales folder. 6.
Chapter 5 Using MultiMail® Deluxe 4. Tap the filter check boxes to select those filters you want to work for a subsequent e-mail transaction. A check mark next to a filter means that it is selected. To remove a check mark, tap the check box. To add a check mark, tap an empty check box. 5. Tap OK. To edit or delete a filter: 1. Tap the Menu icon . 2. Tap Options, and then tap Filters. The Filters dialog box appears, listing the filters you created. 3. Tap the name of the filter.
Setting MultiMail Deluxe Preferences Ask Every Time Select if you want to choose subjects only or entire messages each time you retrieve e-mail. Confirm Deletions Displays a confirmation dialog before executing e-mail deletions. Delete Msgs on Server Deletes messages on the server that you have deleted on your handheld. Download Attachments Enables files attached to e-mail to be downloaded to your handheld. Signature Allows you to attach a default signature to all your outgoing messages.
Chapter 5 Using MultiMail® Deluxe Modem Wait If you have a wireless modem and want to give the modem a few seconds to initialize itself, tap and enter a number of seconds for the wait. The typical setting for a wireless modem is 3, and the typical setting for most normal modems is 0. To set System Preferences: 1. Tap System. 2. Select a preference: Backup ALL Databases 3. 72 Tap OK. Enables backing up the e-mail database.
CHAPTER 6 Working with Applications This chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Opening applications You can use the Applications Launcher to open any application installed on your handheld or an expansion card.
Chapter 6 Working with Applications To find an application quickly, you can write the Graffiti® character for the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. TIP Opening expansion card applications When an expansion card is properly seated in the expansion card slot, the Applications Launcher switches to the card and displays its contents.
Categorizing applications Categorizing applications The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications. To categorize an application: 1. Tap the Applications icon . 2. Tap the Menu icon 3. Tap Category on the App menu. 4. Tap the pick list next to each application to select a category. .
Chapter 6 Working with Applications Changing the Applications Launcher display By default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher. To change the Applications Launcher display: 1. Tap the Applications icon . 2. Tap the Menu icon 3. Tap Options, and then tap Preferences. 4.
Using menus 3. Tap Copy on the App menu. 4. Select the card name from the Copy To pick list. 5. Select Handheld from the From pick list. 6. Tap an application to copy. 7. Tap Copy. 8. Tap Done. You can install applications to a card that is seated in the expansion card slot during a HotSync® operation; see “Installing add-on applications” later in this chapter for details.
Chapter 6 Working with Applications – Tap on the inverted title area at the top of the screen. Tap the title area Tap the Menu icon In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo. Choosing a menu After you open the menu bar for an application, tap the menu that contains the command you want to use.
Choosing application preferences Undo Cut Copy Paste Beam Delete The command toolbar displays context sensitive menu commands for the current screen. For example, if text is selected the menu icons displayed may be undo, cut, copy, and paste. Tap on an icon to select the command, or immediately write the corresponding command letter for an appropriate command in the Graffiti writing area. For example, to choose Select All in the Edit menu, draw the Command stroke, followed by the letter “s.
Chapter 6 Working with Applications Creating records You can use the following procedure to create a new record in Date Book, Address Book, To Do List, Note Pad, and Memo Pad. To create a record: 1. Select the application in which you want to create a record. 2. Tap New. 3. In Date Book only: Select start and end times for your appointment and tap OK. 4. Enter text for the record. 5. (Optional) Tap Details to select attributes for the record. (Not available in Note Pad.) 6.
Common tasks To select text in an application: 1. Tap the beginning of the text that you want to select. 2. Drag the stylus over the text to highlight it (in black). NOTE You can also double tap to select a word, or triple tap to select a line of text. You can also drag across the text to select additional words, or drag down to select a group of lines. The following commands may appear in an Edit menu: Undo Reverses the action of the last edit command.
Chapter 6 Working with Applications To Do List: Delete Item Note Pad: Delete Note Memo Pad: Delete Memo A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm™ Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check. (The archive check box does not appear in Note Pad because you can’t archive Note Pad notes.) 4. Tap OK.
Common tasks Date Book: Tap the pick list and select how old a record must be to be purged. Purge deletes repeating events if the last of the series ends before the date that you purge records. Date Book, To Do List: If you want to save a copy of the purged records to an archive file on your desktop, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check box. 4. Tap OK.
Chapter 6 Working with Applications 5. Select the category for the record. 6. Tap OK. NOTE In Address Book, Note Pad, and Memo Pad you can tap the category name in the upper-right corner of the screen and select a new category for the item. To display a category of records: 1. Tap the category pick list in the upper-right corner of the list screen. Tap here NOTE In the Date Book Agenda view, the pick list is in the upper right of the To Do list. 2. Select the category you want to view.
Common tasks To define a new category: 1. Tap the category pick list in the upper-right corner of the screen or list. Tap here 2. Tap Edit Categories. 3. Tap New. 4. Enter the name of the new category, and then tap OK. 5. Tap OK. You can assign any of your records to the new category. To rename a category: 1. Tap the category pick list in the upper-right corner of the screen or list. 2. Tap Edit Categories. 3. Select the category that you want to rename, and then tap Rename.
Chapter 6 Working with Applications 4. Enter the new name for the category, and then tap OK. 5. Tap OK. You can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.
Common tasks To look up an Address Book record: 1. Display the Address list screen. 2. Enter the first letter of the name you want to find. Look Up line The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters. For example, writing an “s” scrolls to “Sands,” and writing “sm” scrolls further to “Smith.
Chapter 6 Working with Applications As your handheld searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap Stop, tap Find More. 4. Tap the text that you want to review. Using Phone Lookup Phone Lookup displays the Address list screen and lets you add the information that appears in this list to a record. To use Phone Lookup: 1.
Common tasks Phone Lookup tips Write the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances: ■ While entering text: For example, to insert the full name and phone number for someone with the last name “Williams,” write the Graffiti characters for “Wi” and then the Phone Lookup Command stroke “/L.
Chapter 6 Working with Applications 3. Tap Options, and then tap Preferences. Address Book Note Pad Memo Pad 4. Do one of the following: Address Book: Note Pad: Tap the Sort by pick list and select Alphabetic, Date, or Manual. Memo Pad: 5. Tap the setting you want. Tap the Sort by pick list and select Alphabetic or Manual. Tap OK. To sort the Note Pad or Memo list manually, tap and drag a memo or note to a new location in the list.
Common tasks To attach a note to a record: 1. Display the entry to which you want to add a note. 2. In Address Book only: Tap Edit. 3. Tap Details. 4. Tap Note. 5. Enter your note. 6. Tap Done. A small note icon appears at the right side of any item that has a note. Note icon To review or edit a note: ■ Tap the Note icon . To delete a note: 1. Tap the Note icon 2. Tap Delete. 3. Tap Yes. . Choosing fonts In many applications, you can change the font style to make text easier to read.
Chapter 6 Working with Applications Small font Large font Bold font To change the font style: 1. Open an application. 2. Tap the Menu icon 3. Tap Options, and then tap Font. 4. Tap the font style you want to use. . Tap here for bold font Tap here for large font Tap here for small font 5. Tap OK.
Installing and removing applications When an alert occurs, your handheld displays a reminder message. If you tap Snooze in response to an alert message, your handheld reminds you of the item again in five minutes. The Reminder screen displays alerts that await attention. To respond to alerts, do one of the following: ■ Select an item’s check box to clear the item. ■ Tap an item (either the icon or the text description) to open the application where the alarm was set.
Chapter 6 Working with Applications The Install Tool makes it easy to install software during a HotSync operation. There are a variety of third-party applications available for your handheld. To learn more about these applications, go to the web site: www.palm.com. To install add-on software on your handheld using a Windows computer: 1. On your computer, copy or download the application you want to install into the add-on folder in your Palm Desktop directory on your computer. 2.
Installing and removing applications 8. If you need to change the destination of the application you are installing, click Change Destination on the Install Tool window, and then use the arrows to move applications between your handheld and an expansion card. 9. Click OK to close the Change Destination window. 10. Click Done to 11. close the Install Tool window. Perform a HotSync operation to install the selected application(s). See “Performing cradle HotSync operations” in Chapter 16 for details.
Chapter 6 Working with Applications 3. From the HotSync menu, choose Install Handheld Files. 4. From the User pop-up menu, select the name that corresponds to your handheld. 5. Click Add to List. 6. Select the Add-on folder from the pop-up menu. 7. Select the application(s) you want to install. 8. Click Add File to add the selected application to the Install Handheld Files list. 9.
Installing and removing applications 12. Perform a HotSync operation to install the selected application(s) on your handheld. See “Performing cradle HotSync operations” in Chapter 16 for details. NOTE Files that remain in the list after you perform a HotSync operation did not install. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files.
Chapter 6 Working with Applications To remove Palm Desktop software from a Windows computer: 1. From the Windows Start menu, choose Settings, and then Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Click the Change or Remove Programs button. 4. Select Palm Desktop. 5. Click Change/Remove. 6. Click Yes in the Confirm File Deletion box. 7. Click OK. 8. Click Close.
CHAPTER 7 Using Address Book Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use Address Book to do the following: ■ Quickly look up or enter names, addresses, phone numbers, and other information. ■ Enter up to five phone numbers (home, work, fax, mobile, etc.) or e-mail addresses for each name. ■ Define which phone number appears in the Address list for each Address Book entry.
Chapter 7 Using Address Book Creating an Address Book entry A record in Address Book is called an “entry.” You can create entries on your handheld, or you can use Palm™ Desktop software to create entries on your computer and then download the entries to your handheld with your next HotSync® operation. Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your handheld.
Creating an Address Book entry letters, a closer match appears. For example, you may already have Sacramento and San Francisco in your Address Book. As you enter “S” Sacramento appears, and as you continue entering “a” and “n” San Francisco replaces Sacramento. As soon as the word you want appears, tap in the next field to accept the word. 7. Tap the scroll arrows to move to the next page of information. 8. After you finish entering information, tap Done.
Chapter 7 Using Address Book Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box: 1. Tap the entry whose details you want to change. 2. Tap Edit. 3. Tap Details. 4. Select any of the following settings: Show in List Select which type of phone or other information appears in the Address list screen.
Creating an Address Book entry Duplicate Address Makes a copy of the current record and displays the copy in Address Edit so you can make changes to the copied record. The copy has the same category and attached notes as the original record. Send Category Opens MultiMail® Deluxe and allows you to create a message to which all addresses in a category are attached. Send Address Opens MultiMail Deluxe and allows you to create a message to which an address is attached.
Chapter 7 Using Address Book About Address Book 104 Shows version information for Address Book.
CHAPTER 8 Using Calculator Calculator enables you to perform basic calculations. Use Calculator to do the following: ■ Perform addition, subtraction, multiplication, division, and square root operations. ■ Store and retrieve values. ■ Display the last series of calculations, which is useful for confirming a series of “chain” calculations. To open Calculator: 1. Tap the Applications icon 2. Tap the Calculator icon . .
Chapter 8 Using Calculator Places the current number in memory. Each new number you enter with the M+ button is added to the total already stored in memory. The number that you add can be either a calculated value or any number you enter by pressing the number buttons. Pressing this button has no effect on the current calculation (or series of calculations); it merely places the value into memory until it is recalled. Recalls the stored value from memory and inserts it in the current calculation.
Calculator menus Options menus About Calculator Shows version information for Calculator.
Chapter 8 108 Using Calculator
CHAPTER 9 Using Card Info Card Info lets you review general information about an expansion card. Use Card Info to do the following: ■ Review card contents. ■ Rename a card. ■ Format a card. Reviewing Card Information 1. Tap the Applications icon . 2. Tap the Card Info icon 3. Review Card name, Type, and Size. 4. Review card contents summarized by directory. . Review card information Review summarized card contents Renaming a card 1. Tap the Applications icon . 2.
Chapter 9 Using Card Info 6. Tap Rename. Formatting a card Formatting a card destroys all its data and prepares it to accept new applications and data. 1. Tap the Applications icon . 2. Tap the Card Info icon 3. Tap the Menu icon. 4. Tap Card, and then tap Format Card. 5. Tap OK. . Card Info menus Card Info menus are shown here for your reference, and Card Info features that are not explained elsewhere in this book are described here.
CHAPTER 10 Using Clock Clock enables you to view the current time and date and to set an alarm. Use Clock to do the following: ■ View the current time and date. ■ Open a preferences screen where you can set the time and date for all the applications on your handheld. ■ Set an alarm. To open Clock: 1. Tap the Applications icon 2. Tap the Clock icon . . You can also tap the clock icon writing area to open clock.
Chapter 10 Using Clock Setting an alarm To set an alarm: 1. Tap the Applications icon . 2. Tap the Clock icon 3. Tap the Alarm box to open the Set Alarm dialog box. 4. Tap the time columns to set the hour and minute. 5. When the alarm reminder message appears, do one of the following: . Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen.
Clock menus Options menu Display Options Allows you to choose which information appears on the Clock screen. Activates the day of the week display. When it is on, the day appears above the time. Day. Activates the date display. When it is on, the date appears below the time. Date. Alarm Preferences Sets the sound of the alarm. The choices are Alarm, Bumble Bee, Reveille, Sonata, Wake Up, and Warbler. Sound. Defines how loud the alarm sounds. The choices are Low, Medium, and High. Volume.
Chapter 10 114 Using Clock
CHAPTER 11 Using Date Book Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. Use Date Book to do the following: ■ Enter a description of your appointment and assign it to a specific time and date. ■ Display a chart of your appointments for an entire week. The Week View makes it easy to spot available times and any potential scheduling overlaps or conflicts.
Chapter 11 Using Date Book When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling an event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day. You can enter a new event on any of the available time lines. When you schedule an event, its description appears on the time line, and its duration is automatically set to one hour.
Scheduling an event 3. If the event is one hour long, skip to step 5. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box. Tap the time of an event You can also open the Set Time dialog (to select a start time) by making sure no event is selected, and then writing a number on the number side of the Graffiti® writing area. TIP 4.
Chapter 11 Using Date Book Previous week Next week Tap to select a day of the current week You can also use the scroll button on the front panel of your handheld to move forward or backward one day at a time. TIP – Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar.
Rescheduling an event 4. Enter a description of the event. New untimed event No time selected 5. Tap a blank area on the screen to deselect the untimed event. If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the Date Book screen, tap No Time, and then tap OK. Rescheduling an event You can easily make changes to your schedule with your handheld. To reschedule an event: 1.
Chapter 11 Using Date Book 4. Tap the pick list to select Minutes, Hours, or Days. 5. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units. Enter number of time units here Tap here to select unit of time 6. Tap OK. 7. When the reminder message appears on screen, do one of the following: Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen.
Scheduling repeating or continuous events A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day. A business trip or a vacation is an example of a continuous event. To schedule a repeating or continuous event: 1. Tap the event. 2. Tap Details. 3. Tap the Repeat box to open the Change Repeat dialog box. Tap the Repeat box 4. Tap Day, Week, Month, or Year to set how often event repeats.
Chapter 11 Using Date Book 4. Do one of the following: Tap Current to delete only the current event item. Tap Future to delete the current and all future event items and reset the end date of the repeating event to the last shown date. Tap All to delete all occurrences of the repeating event. 5. Tap OK.
Changing the Date Book view ■ Tap on the appropriate view icon in the lower-left corner of Date Book. To display the current time: 1. Tap and hold the stylus on the date bar to display the current time. Current time displays Tap and hold the date 2. Drag the stylus below the title area and then lift it to redisplay the date. You can also tap the Clock icon in the upper left corner of the Graffiti writing area to display the time for a few seconds.
Chapter 11 Using Date Book Event details Tap to show event details Tips for using Week View Keep the following points in mind: ■ To reschedule an event, tap and drag the event to a different time or day. ■ Tap a blank time on any day to move to that day and have the time selected for a new event. ■ Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event.
Changing the Date Book view Previous/next month Dashed line indicates continuous event Dashes on right side indicate events Crosses below date indicate untimed Month View button You can control the dots and lines that appear in the Month View. See “” later in this chapter. Tips for using Month View Keep the following points in mind: ■ Tap a day in the Month View to display that day in the Day View. ■ Tap the scroll arrows in the upper-right corner to move forward or backward a month.
Chapter 11 Using Date Book NOTE You can also change the category of To Do items shown. Click on the pick list to choose another category. See Chapter 15 for more information on working with To Do items. Date Book menus, preferences, and display options Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here. see “Using menus” in Chapter 6 for information about choosing menu commands.
Date Book menus, preferences, and display options Display Options Allows you to change Date Book’s appearance and which events display. Show Time Bars Activates the time bars that appear in the Day View. The time bars show the duration of an event and illustrate event conflicts. Compress Day View Controls how times appear in the Day View. When Compress Day View is off, all time slots display.
Chapter 11 Using Date Book Remind Me Defines how many times the alarm will occur after the initial occurrence. The choices are Once, Twice, 3 Times, 5 Times, and 10 Times. Play Every Defines how often the alarm sounds. The choices are Minute, 5 minutes, 10 minutes, and 30 minutes. About Date Book Shows version information for Date Book.
CHAPTER 12 Using Memo Pad Memo Pad provides a place to take notes that are not associated with records in Date Book, Address Book, or To Do List. The number of memos you can store is dependent only on the memory available on your handheld. Use Memo Pad to do the following: ■ Use Graffiti® characters to store memos, lists, or any other text message on your handheld.
Chapter 12 Using Memo Pad 3. Tap New. Tap New In the Memo list screen, you can also begin writing in the Graffiti writing area to create a new memo. The first letter is automatically capitalized and begins your new memo. TIP 4. Enter the text you want to appear in the memo. Use the carriage return stroke to move down to new lines in the memo. 5. Tap Done. Reviewing memos The first line of a memo appears in the Memo list. This makes it easy to locate and review your memos. To review a memo: 1.
Memo Pad menus The Record and Options menus differ depending on whether you’re displaying the Memo list or an individual memo. Record menus Memo list Memo screen Send Category Opens MultiMail® Deluxe and allows you to create a message to which all memos in a category are attached. Send Memo Opens MultiMail Deluxe and allows you to create a message to which a memo is attached.
Chapter 12 132 Using Memo Pad
CHAPTER 13 Using Note Pad Note Pad provides a place to take notes in your own handwriting. You can use Note Pad to do everything you might do with a piece of paper and a pencil. Use Note Pad to do the following: ■ Take notes, draw a sketch, or write any kind of message directly on your handheld screen. Later, you can enter this information into other applications. ■ Set an alarm to use your notes as reminder messages.
Chapter 13 Using Note Pad Reviewing notes The note title and the date you created the note appear in the Note Pad list. If you did not assign a title to your note, the time you created the note appears as the note title. This makes it easy to locate and review your notes. To review a note: 1. In the Note Pad list, tap the note title. Tap arrows to scroll to next and previous notes Tap a note to view 2. Review or edit the contents of the note. 3. Tap Done.
Note Pad menus 6. Tap the Date box. Tap here to select year Tap here to select month Tap here to select date 7. Tap the year, month and date you want the alarm to sound. After you tap the date, the Set Alarm dialog box reappears. 8. Tap OK. 9. When the alarm goes off and the reminder message appears on screen, do one of the following: – Tap OK to permanently dismiss the reminder and return to the current screen. – Tap Snooze to dismiss the reminder and return to the current screen.
Chapter 13 Using Note Pad Record menus Note Pad list Note screen Options menus Note Pad list 136 Note screen Preferences Displays the Note Pad Preferences dialog box, where you define the sort order for notes and the alarm sound. Security Displays the Change Security dialog box, where you set a privacy option for all notes. Details Displays the Note Details dialog box, where you assign a category and privacy option for a note. About Note Pad Shows version information for Note Pad.
CHAPTER 14 Using Security Your handheld comes with a Security application so that unauthorized users cannot view the entries you wish to protect. Use the Security application to do the following: ■ Lock and turn off your handheld so that it does not operate until you enter the correct password. ■ Mask all records that you mark as private so the information appears greyed out. ■ Hide all records that you mark as private so they do not appear on any screen.
Chapter 14 Using Security Tap here 6. Tap OK. 7. Enter the same password a second time, and tap OK. Changing or deleting a password Once you define a password for your handheld, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1. Tap the Password box. 2. Enter the current password. Tap here 3. Tap OK. 4.
Assigning a password Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered. In the event that your handheld is lost or stolen, this helps protect your data from unauthorized use. You can set your handheld to lock automatically, or you can lock it manually.
Chapter 14 Using Security 5. Tap OK. To set your handheld to lock after a period of inactivity: 1. Tap the Applications icon . 2. Tap the Security icon 3. Tap the Auto Lock Handheld box, and then enter your password. 4. Tap After a preset delay. . Tap to select Minutes or Hours Enter the amount of time 5. Enter the inactive period, then select Minute(s) or Hour(s) from the pick list. 6. Tap OK.
Assigning a password Tap Lock and Turn Off 4. Tap Off & Lock. 5. To start your handheld, turn it on and then enter the password. Recovering from a forgotten password If you forget your password, your handheld will display the password hint, if you entered one, to help you remember the password. If you are still unable to remember the password, you can delete it from your handheld. Deleting a forgotten password also deletes all entries and files marked as Private.
Chapter 14 Using Security lock icon. Hidden records disappear completely from the screen. If you define a password for your handheld, you must enter it to display private records. To hide all private records: 1. Tap the Applications icon . 2. Tap the Security icon 3. Tap the Current Privacy pick list and select Hide Record. . . Tap Hide Records 4. Tap OK to confirm that you want to hide private records. To mask all private records: 1. Tap the Applications icon . 2.
Assigning a password To display all private records: 1. Do one of the following: Tap the Applications icon , tap the Security Privacy pick list and select Show Records. icon, then tap the Current If you do not have a password, hidden and masked records become visible. If you have a password, the Show Private Records dialog box appears. Go to step 2. Tap Show Records 2. Enter your password, and then tap OK. To unmask individual records: 1. Tap a masked record. 2.
Chapter 14 144 Using Security
CHAPTER 15 Using To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. Use To Do List for the following: ■ Make a quick and convenient list of things to do. ■ Assign a priority level to each task. ■ Assign a due date for any or all of your To Do List items. ■ Assign To Do List items to categories so that you can organize and view them in logical groups. ■ Sort your To Do List items either by due date, priority level, or category.
Chapter 15 Using To Do List 3. Tap anywhere onscreen to deselect the To Do List item. TIP If no To Do List item is currently selected, writing in the Graffiti® writing area automatically creates a new item. Setting priority The priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency. The default setting for the To Do List is to arrange items by priority and due date, with priority 1 items at the top.
Changing To Do List item details Completed To Do item Changing To Do List item details The To Do Item Details dialog box enables you to change settings for individual items. To display the To Do Item Details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap Details. Setting a due date You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date. To set a due date for a To Do List item: 1.
Chapter 15 Using To Do List 3. One week later Assigns the date exactly one week from the current date. No Date Removes the due date from the item. Choose date Opens the date selector, where you can choose any date that you want for the item. Tap OK. If you turn on the Show Due Dates option in the To Do Show options dialog, you can tap directly on the due date in the To Do List to open the pick list shown in step 2.
Changing To Do List item details Show Due Dates Displays the due dates associated with items in the To Do List and displays an exclamation mark next to items that remain incomplete after the due date passes. Show Priorities Shows the priority setting for each item. Show Categories Shows the category for each item. 3. Tap OK. To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.
Chapter 15 150 Using To Do List
CHAPTER 16 Performing HotSync® Operations HotSync® technology enables you to synchronize data between one or more Palm OS® handhelds and Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include placing your handheld in the cradle attached to your computer, or using infrared communications. An indirect method is using a modem.
Chapter 16 Performing HotSync® Operations Starts HotSync Manager and monitors requests Available only when Palm automatically when you open Palm Desktop software. Desktop software is running Manual Monitors requests only when you select HotSync Manager from the Start menu. If you’re not sure which option to use, keep the default setting: Always available. 4.
Selecting HotSync setup options To set the HotSync options on a Mac computer: 1. Double-click the HotSync Manager icon in the Palm folder. 2. Click the HotSync Controls tab and select any of the following options: HotSync Enabled/ Disabled Activates the serial port monitor and prepares your Mac computer to synchronize with your handheld. By default, the serial port monitor is enabled whenever you start your computer.
Chapter 16 Performing HotSync® Operations If you are using the optional serial cradle, click the Serial Port Settings tab and select any of the following options: . Check for a handheld connection using Select the method you use to synchronize your handheld and your desktop applications: Local Setup. Synchronizes while your handheld and HotSync cradle are connected to this computer. Synchronizes while your handheld communicates to this computer across a telephone line. Modem Setup. Both Setups.
Customizing HotSync application settings Modem Setup Enables you to perform HotSync operations across a telephone line. To do this you must purchase an optional add-on modem accessory for your handheld, have a modem connected to your computer, and set the following options: Modem. Identifies the type of modem connected to your computer. If your modem does not appear on the list, use the Hayes setting, or choose Custom to enter a command string.
Chapter 16 Performing HotSync® Operations To customize HotSync application settings on a Windows computer: 1. Click the HotSync icon of the taskbar). ™ in the Windows system tray (bottom-right corner You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change, and do one of the following: Set update options.
Customizing HotSync application settings 7. Repeat steps 4 through 6 to change conduit settings for other applications. 8. Click Done to activate your settings. To customize HotSync application settings on a Mac computer: 1. Double-click the Palm Desktop icon in the Palm folder. 2. From the HotSync menu, choose Conduit Settings. 3. From the User pop-up menu, select the appropriate user name. 4. Select an application in the Conduit list. 5.
Chapter 16 Performing HotSync® Operations Performing cradle HotSync operations The simplest way to synchronize data is to perform a direct HotSync operation by seating your handheld in the cradle and pressing the HotSync button. Performing a cradle HotSync operation: Windows The first time you synchronize your data, you need to enter user information on Palm Desktop software.
Performing cradle HotSync operations 3. Press the HotSync button ™ on the cradle. IMPORTANT The first time you perform a HotSync operation, you must enter a user name in the New User dialog box and click OK. Every handheld should have a unique name. To prevent loss of a user’s records, never try to synchronize more than one handheld to the same user name. The HotSync Progress dialog box appears and synchronization begins. 4. Wait for a message on your handheld indicating that the process is complete.
Chapter 16 Performing HotSync® Operations ■ Creates a folder for the user name in the Users folder inside the Palm folder. For example, if you entered Jane Garcia as your user name, a folder called Jane Garcia is created in the Users folder. ■ Creates a file named User Data in your user name folder. User names appear in the User pop-up on the right side of the toolbar. You can change users by selecting a new name in the pop-up menu.
Performing cradle HotSync operations To perform a local HotSync operation on a Mac computer: 1. Place your handheld on the HotSync cradle. 2. Make sure HotSync Manager is enabled: Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and make sure the Enabled option is selected. 3. Press the HotSync button on the cradle. The HotSync Progress dialog box appears followed by the Select User dialog box. 4.
Chapter 16 Performing HotSync® Operations 5. Wait for a message on your handheld indicating that the process is complete. After the HotSync process is complete, you can remove your handheld from the cradle. Gently rock your handheld forward in the cradle and then lift it to remove. IR HotSync operations Your handheld is equipped with an infrared (IR) port that supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA).
IR HotSync operations To configure HotSync Manager for infrared communication on a Windows computer: 1. Click the HotSync Manager icon in the Windows system tray, and make sure Infrared is checked. If you do not have an Infrared option on the HotSync Manager menu, complete the following steps. 2. Make sure Local Serial is checked on the menu. 3. Choose Setup. 4. Click the Local tab. 5. In the Serial Port drop-down box, select the simulated port that your computer uses for infrared communication.
Chapter 16 Performing HotSync® Operations 5. Under Local Setup, select Infrared Port from the Port pop-up menu. 6. Close the HotSync Software Setup window. Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation, it is easy to perform the actual operation. To perform an IR HotSync operation: 1. In the Applications Launcher, tap the HotSync icon. 2. Tap Local. 3. Tap the pick list below the HotSync icon and select IR to a PC/Handheld. 4.
Conducting a HotSync operation via modem To return to local USB cradle HotSync operations on a Windows computer: 1. If needed, connect the cradle to the USB port of your computer you use for HotSync operations. 2. Click the HotSync Manager icon in the Windows system tray, and select Local USB if it is not already checked. To return to local Serial cradle HotSync operations on a Windows computer: 1. If needed, connect the cradle to the port of your computer you use for HotSync operations. 2.
Chapter 16 Performing HotSync® Operations ■ A modem connected to your handheld. ■ A configuration for the kind of modem connection you want to make. See “Connection preferences” in Chapter 17 for more information. NOTE You cannot perform a wireless HotSync operation using your handheld’s internal radio. Preparing your computer There are a few steps you must perform to prepare your computer for a modem HotSync operation.
Conducting a HotSync operation via modem Setup String 4. Identifies the setup string for your particular modem. Not all modems require a setup string. Refer to your modem manual and enter the setup string if recommended by the manufacturer. Click OK. To prepare a Mac computer for a modem HotSync operation: 1. Confirm that the computer modem is connected and turned on, and that no communications applications, such as fax or telephony software, or AppleTalk networking are running on that serial port.
Chapter 16 Performing HotSync® Operations Preparing your handheld There are a few steps you must perform to prepare your handheld for a modem HotSync operation. To prepare your handheld for a modem HotSync operation: 1. Tap the Applications icon . 2. Tap the HotSync icon 3. Tap Modem. 4. Tap the pick list below the icon and select a modem configuration. . Select a modem configuration If you need to create a configuration, tap the Menu icon and then select Options and Connection Setup.
Conducting a HotSync operation via modem 8. If the phone line you’re using for the handheld has Call Waiting, select the Disable call waiting check box to avoid an interruption during the modem HotSync operation. 9. If you want to use a calling card to place the call, select the check box and enter the calling card number. 10. Tap OK.
Chapter 16 Performing HotSync® Operations 3. Tap the Modem icon applications. to dial the Palm Desktop modem and synchronize the 4. Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see “HotSync problems” in Appendix B.
Creating a user profile To create a user profile on a Mac computer: 1. Open Palm Desktop software. 2. From the User pop-up menu, choose Edit Users. 3. Click New Profile. 4. Enter a unique name for the profile and click OK. 5. Close the Users window. 6. From the User pop-up menu, choose the new profile. 7. Create the data for the profile (such as a company phone list). 8. From the HotSync menu, choose Conduit Settings. 9. Select the conduit settings for the profile.
Chapter 16 Performing HotSync® Operations The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the handheld. To use a profile for the first-time HotSync operation on a Mac computer: 1. Connect the new handheld to the HotSync cradle. 2. Press the HotSync button 3. Select the profile you want to load on the handheld, and click OK to transfer all the profile data to the handheld. on the cradle.
CHAPTER 17 Setting Preferences for Your Handheld The Preferences screens enable you to customize the configuration options on your handheld, including the following: Buttons Assign an application to the Favorite icon. Reassign the following: different applications to the buttons on the front panel of your handheld and the HotSync® button on the cradle, and the full-screen pen stroke command. Connection Configure cradle, modem, and infrared communication settings.
Chapter 17 Setting Preferences for Your Handheld Buttons preferences The Buttons Preferences screen enables you to assign a frequently used application to the Favorite icon, and to associate different applications with the buttons on the front of the handheld. Note Pad is assigned to the Favorite icon by default. But if you use Memo Pad more frequently, you can assign Memo Pad to the icon so that you don’t have to scroll through the Applications Launcher whenever you want to use Memo Pad.
Viewing Preferences To change the Pen preferences: 1. Tap Pen. 2. Tap the pick list and select one of the following settings for the full-screen pen stroke: 3. Backlight Turns on the backlight of your handheld. Keyboard Opens the onscreen keyboard for entering text characters. Graffiti Help Opens a series of screens that show the complete Graffiti character set. Turn Off & Lock Turns off and locks the handheld. You must assign a password to lock the handheld.
Chapter 17 Setting Preferences for Your Handheld The default setting for each button is the HotSync setting, which means the cradle and optional PalmModem accessories perform their normal HotSync functions. 4. Tap OK. Digitizer preferences The Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your handheld for the first time. You can recalibrate your screen after a hard reset, or if your digitizer drifts.
Viewing Preferences To select the time, date, week start, and numbers format: 1. Tap the Time pick list and select a format. 2. Tap the Date pick list and select a format. 3. Tap the Week starts pick list, and select whether you want the first day of the week to be Sunday or Monday. This setting controls the Day, Week, and Month views in Date Book and all other aspects of your handheld that display a calendar. 4.
Chapter 17 Setting Preferences for Your Handheld To change the cradle setting: ■ Tap the Stay on in Cradle check box to leave your handheld on when it is in the cradle. System, alarm, and game sounds Your handheld uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level. To set the system and alarm sounds: 1. Tap the System Sound pick list and select the sound level.
Viewing Preferences To set the date: 1. Tap the Set Date box. 2. Tap the arrows to select the current year. Tap arrows to select Tap to select Tap to set date 3. Tap a month. 4. Tap the current date. Tap to select date To set the time: 1. Tap the Set Time box. 2. Tap the up or down arrows to change the hour. 3. Tap each number of the minute, and then tap the arrows to change them. 4. Tap OK. To set the time zone: 1. Tap the Set Time Zone box. 2. Tap a time zone.
Chapter 17 Setting Preferences for Your Handheld 3. Tap OK. To set the daylight saving switch: ■ Tap the Daylight Saving pick list, and then tap Off or On. Connection preferences The Connection Preferences screen enables you to define the settings used to connect your handheld to other devices. The screen displays a list of available configurations that are ready to be further defined; the list varies depending on the kind of software you’ve added to your handheld.
Viewing Preferences To edit the IR to Phone connection: 1. Select the IR to Phone connection and tap Edit. 2. Tap Details. Tap here 3. Tap the Speed pick list and select the appropriate speed. 4. Enter the initialization string supplied by the documentation for the modem attached to your mobile phone, if necessary. 5. Tap OK, and then tap OK again to save the configuration.
Chapter 17 Setting Preferences for Your Handheld After you configure both the Connection and Network Preferences, you can establish a PPP (Point-to-Point Protocol) connection with your ISP or dial-in server. You can do this either by using menu commands from the Network Preferences screen or by using a third-party application. NOTE TCP/IP provides the ability to connect to your ISP or dial-in server with applications that allow you to view the transmitted data. Visit the web site www.palm.
Viewing Preferences To enter a user name: 1. Tap the User Name field. 2. Enter your user name. Enter your user name here NOTE Most dial-in servers do not accept spaces in the user name. Entering a password The Password box identifies the password you use to log into your server or ISP.
Chapter 17 Setting Preferences for Your Handheld Selecting a connection Use the Connection setting to select the method you want to use to connect to your Internet Service Provider or a dial-in server. See “Connection preferences” earlier in this chapter for information about creating and configuring connection settings. To select a connection: 1. Tap the Connection pick list. Tap here to display a list of available connections 2. Tap the connection you want to use.
Viewing Preferences To enter a prefix: 1. Tap the Dial Prefix check box to select it. Select this box if you need to use a prefix 2. Enter the prefix. 3. Tap OK. Enter your prefix here Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging into your ISP or dial-in server. To disable Call Waiting: 1. Tap the Disable call waiting check box to select it.
Chapter 17 Setting Preferences for Your Handheld To use a calling card: 1. Tap the Use calling card check box to select it. Select this box to use a calling card 2. Enter your calling card number here Enter your calling card number on the Use calling card line. NOTE The Phone Setup dialog box works correctly for AT&T and Sprint longdistance services.
Viewing Preferences To add a new service template: 1. Tap the Menu icon . 2. Tap Service, and then tap New. An Untitled service template is added to the Service pick list. To duplicate an existing service template: 1. Tap the Service pick list. 2. Tap the predefined service template you want to duplicate. 3. Tap the Menu icon 4. Tap Service, and then tap Duplicate. . A copy of the service template is added to the Service pick list.
Chapter 17 Setting Preferences for Your Handheld To set the Idle timeout: 1. 2. Tap the Idle timeout pick list and select one of the following options: 1 minute Waits one minute for you to open another application before it drops the connection. 2 minutes Waits two minutes. 3 minutes Waits three minutes. Never Keeps your PPP or SLIP connection until you turn off your handheld (or until it times out). This option works best with the PalmModem accessory. Tap OK.
Viewing Preferences If your IP address is permanently assigned, you need to get that information from your System Administrator. If you are not sure, select Automatic. To identify dynamic IP addressing: ■ Tap the IP Address check box to select it. Tap to select automatic IP address To enter a permanent IP address: 1. Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. 2.
Chapter 17 Setting Preferences for Your Handheld Tap here to see the list of available commands NOTE You can also use non-ASCII and literal characters in your login script. Creating a login script on your handheld You can create login scripts by selecting commands from the Command pick list in the Login Script dialog. Some commands, such as Send, require you to supply additional information. Those commands have a parameter field so that you can add the necessary data. To create a login script: 1.
Viewing Preferences Send CR Transmits a carriage return or LF character to the TCP/IP server to which you are connecting. Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen. Send Password Transmits the password entered in the Password field of the Network Preferences screen. If you did not enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command.
Chapter 17 Setting Preferences for Your Handheld To delete a service template: 1. Tap the Service pick list. 2. Tap the service template you want to delete. 3. Tap the Menu icon 4. Tap Service, and then tap Delete. 5. Tap OK. . Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are shown here for your reference.
Viewing Preferences To view the Network Log: 1. Tap Options, and then tap View Log. 2. Tap the up and down arrows of the scroll bar to see the entire Network Log. 3. Tap Done. Adding a DNS number If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails.
Chapter 17 Setting Preferences for Your Handheld ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. Creating a ShortCut You can create a ShortCut for any words, letters, or numbers. All ShortCuts you create appear on the list in the ShortCut Preferences screen.
Viewing Preferences To edit a ShortCut: 1. Tap the ShortCut you want to edit. 2. Tap Edit. 3. Make the changes you want and tap OK. Deleting a ShortCut If you no longer need a ShortCut, you can delete it from the list of ShortCuts. To delete a ShortCut: 1. Tap the ShortCut you want to delete. 2. Tap Delete. 3. Tap Yes.
Chapter 17 196 Setting Preferences for Your Handheld
APPENDIX A Maintaining Your Handheld This chapter provides information on the following: ■ Proper care of your handheld ■ Prolonging battery life ■ Resetting your handheld Caring for your handheld Your handheld is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your handheld: ■ Take care not to scratch the screen of your handheld. Keep the screen clean.
Appendix A Maintaining Your Handheld ■ Under normal conditions, your handheld battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld off after a period of inactivity. See “Auto-off delay” in Chapter 17 for more information.
Resetting your handheld To perform a soft reset: ■ Use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld. Reset button The metal and plastic stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill. TIP Performing a hard reset With a hard reset, all records and entries stored in your handheld are erased.
Appendix A Maintaining Your Handheld NOTE With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings. To restore your data from a Windows computer after a hard reset: 1. Click the HotSync icon of the taskbar). ™ in the Windows system tray (bottom-right corner You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3.
Resetting your handheld 3. From the Users pop-up menu, select the appropriate user name. 4. Select an application from the list. 5. Click Conduit Settings, and do one of the following: Set update options. Enter your Username and Password, and select the check box to set these options as a default. The MyPalm Update conduit: Other applications: Click Macintosh overwrites handheld. Changing the HotSync setting from the default affects only the next HotSync operation.
Appendix A Maintaining Your Handheld 202
APPENDIX B Frequently Asked Questions If you encounter a problem with your handheld, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: ■ The README file located in the folder where you installed the Palm™ Desktop software on Windows your computer or on your installation CD for Macintosh users ■ The Palm Desktop online Help ■ The Palm Desktop software for the Macintosh User’s Guide located in the Documentati
Appendix B Frequently Asked Questions Software installation problems The Palm Desktop Installer Menu did not appear when I inserted the CD-ROM into my Windows computer. I cannot install Palm Desktop software on my Windows computer. 1. Click the Start button. 2. Choose Run from the Start menu. 3. Click Browse. 4. Locate your CD-ROM drive and select the Setup.exe file. 5. Click Open. 6. Click OK. Try the following: 1. Disable any virus scanning software on your computer. 2.
Operating problems Operating problems I don’t see anything on my handheld’s screen. Try each of these in turn: ■ Press an application button to ensure your handheld is turned on. ■ Tap the Contrast icon in the upper-right corner of the Graffiti® writing area. If the Contrast dialog box appears, adjust the contrast by holding down the up scroll button for a few seconds. If this doesn’t work, hold the down scroll button for a few seconds.
Appendix B Frequently Asked Questions My handheld does not vibrate when alarms occur. Check the Alarm Vibrate setting. See “Alarm vibrate and indicator light settings” in Chapter 17. My handheld has frozen. Perform a soft reset. See “Resetting your handheld” in Appendix A. Tapping and writing problems When I tap the buttons or screen icons, my handheld activates the wrong feature. When I tap the Menu icon nothing happens. , I can’t get my handheld to recognize my handwriting.
Wireless problems Wireless problems The signal strength is weak. You can monitor the transmission signal strength using the Signal Strength bar graph and text message on the Wireless Preferences screen. See “Monitoring the transmission signal” in Chapter 4 for more information. Monitor the signal strength while you try the following solutions: ■ Move away from your original location, five to ten feet in any direction. ■ If you’re indoors, stand near a window, or move outdoors.
Appendix B Frequently Asked Questions I can’t access a web clipping application. ■ Make sure the radio is on and within range by verifying the indicator light is flashing green. See “Using the indicator light” in Chapter 4. ■ Try to access the MyPalm™ mobile portal by pressing the Wireless button. – If you can access the MyPalm mobile portal, network service is available. It may be that the web clipping server currently is not accessible. Try again later.
HotSync problems HotSync problems I cannot do a HotSync operation; what should I check to make sure I am doing it correctly? ■ Make sure the HotSync cradle is connected securely. On a Windows computer try these steps: ■ Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software. ■ Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.
Appendix B Frequently Asked Questions I tried to do a local HotSync operation, but it did not complete successfully. ■ Make sure your handheld is seated in the cradle correctly. ■ Check the connection between the HotSync cradle and the USB or serial port on your computer. ■ Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld. ■ Make sure the date on your computer matches the date on your handheld.
HotSync problems I tried to do a modem HotSync operation, but it did not complete successfully. Check the following on your computer: ■ Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature. ■ Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line. ■ Make sure the modem you are using with your handheld has an on-off switch.
Appendix B Frequently Asked Questions I tried to do a modem HotSync operation, but it did not complete successfully. (continued) I can’t perform an IR HotSync operation. My handheld appears to freeze when I place it near my computer. 212 ■ Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.) Check the following on your handheld: ■ Confirm that the telephone cable is securely attached to your modem.
Beaming problems When I press the HotSync button on the cradle, nothing happens on Palm Desktop software and my handheld times out. ■ Make a copy of your Palm folder. Uninstall, then reinstall Palm Desktop software. ■ Turn on your handheld and tap the Applications icon. Tap the HotSync icon, then tap Local. When I perform a HotSync operation, my information does not transfer to Palm Desktop software.
Appendix B Frequently Asked Questions When someone beams data to my handheld, I get a message telling me it is out of memory. ■ Your handheld requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiving a 30KB application, you must have at least 60KB free. ■ Perform a soft reset. See “Performing a soft reset” in Appendix A for more information. ■ Confirm that your handheld is well seated in the cradle.
Technical support I forgot the password and my handheld is locked. ■ First, use the password hint to try and remember the password. If this does not help, or if you do not have a password hint, you must perform a hard reset to continue using your handheld. See “Performing a hard reset” in Appendix A for more information.
Appendix B Frequently Asked Questions 216
Product Regulatory Information FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Product Regulatory Information Battery Warning Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations.
Index A ABA (Address Book archive file) 28 Accented characters Graffiti writing 24 Activation 7 Activation key 7 Add-on applications 93–97 Address Book *If Found Call* entry 101 adding custom fields 103 adding e-mail address from 53 archive files (.
Index recharging 5 recycling 198 warning 218 Beaming information 26–28 location of IR port 10 pen stroke to activate 175 problems with 213 See also Infrared Bold font for text 91 Browsing Internet 39 Business card for beaming 26 Buttons preferences 174 C Calculator buttons explained 105–106 memory 106 overview 105 recent calculations 105, 106 Calibration 13, 176 Call Waiting, disabling 169, 185 Calling card, using in phone settings 169, 185 Capital letters (Graffiti writing) 21 Card Info 109 Caring for th
Index Cutting text 81 Cycling through views 99, 115 D Data entry. See Entering data Date displaying in Clock 113 setting current 179, 208 Date Book adding Address Book data to records 88–89 Agenda view 125 alarm 119 archive files (.
Index using the computer keyboard 28 using the onscreen keyboard 17 Entries. See Address Book Euro in Graffiti writing 23 in onscreen keyboard 18 Events.
Index local operation 152, 158, 210 local operation on Mac 161 modem operation 152, 165–170, 211–212 modem settings 166 operations using cradle 164, 180 operations using IR port 162–164, 180– 181 problems with 209–213 problems with IR 212 restoring data 200–201 setting options 151–152 using with another PIM 98 Internet browsing using URL 39 reviewing queries 43 submitting queries 41 web clipping information from 36 IP address 187, 188 IR port See also Beaming and Infrared IR.
Index conduit for synchronizing 155 creating records 80 deleting records 81, 121 dragging memos into other applications 129 fonts 91 menus 106, 130 opening 129 overview 129 private records 143 reviewing memos 130 sorting records 89, 208 Memory amount of free 215 for beaming 214 Calculator 106 regaining 82, 205 Memos.
Index P Pages (web clipping application) saving text of 44 sending e-mail from 45 Palm MultiMail Desktop Link 49 Passwords 137–141 changing 138 creating 137 deleting 138 for network 183 forgotten 141, 214 Pasting notes into other applications 133 text 81 Pen stroke, full-screen 174–175 Peripheral hardware 12 Phone Lookup 88–89 Phone numbers selecting for Address list 102 selecting types 101 Phone settings for ISP or dial-in server 184– 186 Pick lists 15 PIM (personal information manager) using HotSync Mana
Index scheduling 121 Rescheduling events 119 Resetting handheld hard reset 199, 205 location of reset button 12, 198 soft reset 198 Restoring data Mac 200 Windows 200 Reviewing stored web clippings 43 web clippings and queries 43 S Saving data 74, 80, 82 web clipping information 44 Scheduling events 116–119 Screen backlight 11 blank 205 calibrating 13, 176 caring for 197 touching with your finger 11 Scroll bar 15 button 11 SD card 9 See also Expansion Card Searching.
Index format 176 setting current 179 setting event 116 start and end for Date Book Day view 127 Tips, online 16 To Do List adding Address Book data to records 88–89 archive files (.
Index 228
