User Manual

15
Troubleshooting
System requirements
To install and operate Palm Desktop software, your computer system
must meet the following requirements:
Minimum requirements: Windows
■
IBM-compatible Pentium-class computer
■
Windows 98/Me/2000 (Windows 95/NT operating systems
require a serial cradle/cable, sold separately)
■
16 MB RAM (64 MB recommended with Windows 2000)
■
30 MB available hard disk space
■
VGA monitor or better (the Quick Tour requires 256-color video
display; for best results, use High Color:16 bit)
■
CD-ROM drive (you can also download the Palm Desktop
software from
http://www.palm.com
)
■
Mouse
■
One USB port or available serial port (serial cradle/cable sold
separately)
Minimum requirements: Macintosh
■
Apple Macintosh or compatible with a Power PC processor
■
Mac OS 8.5.1 to 9
■
One USB port or available serial port (serial cradle/cable and
adapters sold separately)
■
25 MB available hard disk space
■
6 MB free RAM
Troubleshooting
If you encounter a problem, try the following:
■
The suggestions included in this section.
■
The suggestions in the “Frequently Asked Questions” appendix of
the electronic
Handbook,
accessible from Palm Desktop software.
■
The Support pages on the Palm web site:
http://www.palm.com