User Guide

Section 7A: Help 313

Help

䢇 Your Centro device is within range of the hands-free device.

I Hear Static or Interference When Using My Hands-Free Device

䢇 Try moving your Centro device closer to the hands-free device. Audio quality degrades as

the distance between your Centro device and hands-free device increases. The effective

range for a hands-free device varies among manufacturers.

䢇 Confirm that no obstructions, including your body, are between the Centro device and

your hands-free device.

Some Features of My Hands-Free Device Don’t Work With My Palm Centro Smart Device

䢇 Check the Palm compatibility list at palm.com/us/support/centro/centro_sprint to ensure

that your device is compatible.

䢇 Not all hands-free features work with every hands-free device. Check the documentation

that came with your hands-free device or the manufacturer’s Web site for

feature-compatibility information specific to your device.

I Have Problems Using My Account

You cannot synchronize messages in the VersaMail application with your computer using the

USB sync cable. You can synchronize VersaMail messages wirelessly using Microsoft

Exchange ActiveSync.

Note

Bluetooth range is up to 10 meters in optimum environmental conditions.

Performance and range can be affected by physical obstacles, radio

interference from nearby electronic equipment, and other factors.

Note

The following troubleshooting tips apply to the VersaMail

application only. If

you are using Sprint Mobile Email

as your email application, refer to the

documentation included with that application for troubleshooting tips.