User Guide

312 Section 7A: Help
Off” on page 61). If the problem persists and you’re using third-party applications, see
“Third-Party Applications” on page 322 for additional suggestions.
My Device Makes or Answers Calls When It’s in a Bag or Pocket
The Keyguard feature locks the keyboard so buttons aren’t accidentally pressed or items on
the screen aren’t activated while your device is in a pocket or bag. This feature is on by
default; if you have turned Keyguard off, turn it back on (see “Locking Your Keyboard
(Keyguard)” on page 282).
If Keyguard is off, items in your bag or pocket may be pressing the onscreen Answer button
or otherwise activating screen items. If this happens, be sure to press Power/End to turn off
the screen before placing it in your briefcase or pocket. You may also want to disable the
screen’s touch-sensitive feature during incoming calls (see “Locking Your Screen” on
page 283).
If you are using a Bluetooth hands-free device with your Centro device, you may have turned
the auto-answer feature on in Handsfree Preferences. For information, see “Customizing
Advanced Settings for Your Hands-Free Device” on page 86.
Hands-Free Devices
I Can’t Make or Receive Calls Using a Bluetooth
®
Hands-Free Device
Confirm all of the following:
䢇 The device with Bluetooth wireless technology is compatible with your Centro device. Go
to palm.com/us/support/centro/centro_sprint
for a list of compatible devices.
䢇 Press Applications and select Bluetooth . Make sure the Bluetooth setting is
turned on in the Bluetooth application.
䢇 You have already formed a partnership between your Centro device and your hands-free
device, and the hands-free device appears in the Trusted Devices list (see “Connecting to
a Bluetooth® Hands-Free Device” on page 83).
䢇 Your hands-free device is charged and turned on.