Getting Started Guide

4 Introduction

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 On your device, press Phone ; enter *2, and then press Talk .

䢇 Sign on to your account at www.sprint.com.

䢇 Call toll-free at 1-800-SPRINT1 (1-800-777-4681) (consumer customers),

–or–

1-800-927-2199 (business customers).

䢇 Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Sprint 411

You have access to a variety of services and information through Sprint 411, including

residential, business, and government listings; assistance with local or long-distance calls;

movie listings; and hotel, restaurant, shopping, and major local event information. There is

a per-call charge and you will be billed for air time.

䢇 Press Phone , enter 411, and then press Talk .

Sprint Operator Services

Sprint Operator Services provides assistance when you are placing collect calls or placing

calls billed to a local telephone calling card or third party.

䢇 Press Phone , enter 0, and then press Talk .

For more information or to see the latest in products and services, visit Sprint online at