User's Manual
Table Of Contents
- Handbook for Palm™ Tungsten™ T m550 Handhelds
- Contents
- About This Book
- Setting Up Your Palm™ Tungsten™ T Handheld
- Exploring Your Handheld
- Entering Data on Your Handheld
- Using the onscreen keyboard
- Using Graffiti writing to enter data
- Beaming data
- Sending data
- Using your computer keyboard
- Importing data
- Using Note Pad
- Using Voice Memo
- Using a portable keyboard
- Working with Applications
- Opening applications
- Switching between applications
- Categorizing applications
- Changing the Applications Launcher display
- Copying applications to or from an expansion card
- Selecting copy settings
- Using menus
- Choosing application preferences
- Performing common tasks
- Creating records
- Editing records
- Deleting records
- Purging records
- Categorizing records
- Finding information
- Sorting lists of records
- Attaching notes
- Choosing fonts
- Receiving and alerts
- Hiding or masking private records
- Installing and removing applications
- Using Address Book
- Using Calculator
- Using Card Info
- Using Date Book
- Using Expense
- Using Memo Pad
- Using Note Pad
- Using Phone Link
- Using To Do List
- Using Voice Memo
- Using World Clock
- Performing HotSync® Operations
- Selecting HotSync setup options
- Customizing HotSync application settings
- Conducting cradle/cable HotSync operations
- Conducting IR HotSync operations
- Conducting modem HotSync operations
- Conducting Bluetooth HotSync operations
- Conducting network HotSync operations
- Using File Link
- Creating a user profile
- Setting Preferences for Your Handheld
- Setting General Preferences
- Setting Communication Preferences
- To open the Communication Preferences screens:
- Bluetooth Preferences
- Connection Preferences
- Network preferences
- Creating and selecting network service profiles
- Entering a user name
- Entering a password
- Selecting a connection
- Adding telephone settings
- Entering a prefix
- Disabling Call Waiting
- Using a calling card
- Connecting to your service
- LAN access points
- Accessing the Internet with a Bluetooth phone or LAN access point
- Adding detailed information to a network service profile
- Idle timeout
- Defining primary and secondary DNS
- IP address
- Login scripts
- Creating a login script on your handheld
- Plug-in applications
- Deleting a network service profile
- Network preferences menu commands
- Service menu
- Options menu
- TCP/IP troubleshooting
- Displaying expanded Service Connection Progress messages
- Viewing the Network Log
- Adding a DNS number
- Phone Preferences
- Setting Personal Preferences
- Maintaining Your Handheld
- Frequently Asked Questions
- Product Regulatory Information
- Index

Appendix B Frequently Asked Questions
254
I tried to do a local HotSync
operation, but it did not
complete successfully.
■ Make sure your handheld is seated in the cradle/cable
correctly.
■ Check the connection between the HotSync cradle/cable
and the USB or serial port on your computer.
■ Make sure the user name you selected in Palm Desktop
software matches the user name assigned to your handheld.
■ Make sure the date on your computer matches the date on
your handheld.
■ Read the HotSync Log for the user account for which you
are performing a HotSync operation
On a Windows computer, try each step in turn:
■ Make sure that HotSync Manager is running. If it is running,
close it and restart it.
■ Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
■ If you are using the serial cradle/cable, make sure you
selected the correct serial port on the Local tab in the Setup
dialog box. It should be set to the port where you connected
the HotSync cradle/cable.
■ If you are using the serial cradle/cable, try a lower baud rate
setting on the Local tab in the Setup dialog box.
■ If you are using the serial cradle/cable, make sure you
aren’t running a program, such as America Online, that uses
the serial port you selected in the Setup dialog box.
On a Mac computer, try each step in turn:
■ Make sure HotSync Manager is enabled on the HotSync
Controls tab in the HotSync Software Setup window.
■ If you are using the optional serial cradle/cable, double-
click the HotSync Manager icon in the Palm folder and then
click the Connection Settings tab. Make sure the port
selection matches the port where your HotSync cradle/
cable is attached.
■ If you are using the optional serial cradle/cable, try a lower
Speed setting on the Connection Settings tab
■ If you are using the optional serial cradle/cable, make sure
you aren’t running a program, such as America Online, fax
or telephony software, or AppleTalk networking, that uses
the serial port you selected in the Connection Settings tab.
Palm, Inc. Confidential










