Product Info

Page 256 Frequently Asked Questions
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
(continued)
Check the following on your handheld:
■ Confirm that the telephone cables are
securely attached to your modem.
■ Make sure the dialing instruction dials
the correct phone number.
■ If you need to dial an outside line prefix,
make sure you selected the Dial Prefix
option on your handheld and entered the
correct code.
■ If the telephone line you are using has
Call Waiting, make sure you selected the
Disable call waiting option under
Modem Sync Phone Setup on your
handheld and entered the correct code.
■ Make sure the telephone line you are
using is not noisy, which can interrupt
communications.
■ Check the batteries in your modem and
replace them if necessary.
I can’t perform an IR
HotSync operation.
■ Be sure the HotSync Manager is running
and the Serial Port for local operations is
set to the simulated port for infrared
communication.
■ On your handheld, be sure the HotSync
application is set to Local, with the
option IR to a PC/Handheld.
■ Be sure the IR port of your handheld is
aligned directly opposite to, and within
a few inches of, the infrared device of
your computer.
■ IR HotSync operations do not work after
you receive a low battery warning.
Check the batteries in your handheld
and replace them if necessary.