User's Manual

Beaming problems
383
Beaming problems
My handheld displays the
message “Waiting for sender”
when it’s near my computer’s
infrared port.
■ Your computer’s infrared port may be set to search
automatically for the presence of other infrared devices.
Consult the documentation for your operating system for
information about turning off this option.
■ In some cases, simply moving your handheld away from
the computer’s infrared port solves the problem.
I want to synchronize my
computer with more than one
handheld.
■ If the computer running Palm Desktop software
synchronizes with more than one handheld, each handheld
must have a unique name. Assign a username to your
handheld the first time you perform a HotSync operation.
■ Please be aware that synchronizing more than one
handheld with the same username causes unpredictable
results and, potentially, loss of your personal information.
Problem Solution
I cannot beam data to another
device with an IR port.
■ If you are beaming to another Palm handheld, confirm that
your handheld and the other handheld are between ten
centimeters (approximately 4") and one meter
(approximately 39") apart, and that the path between the
two handhelds is clear of obstacles. Beaming distance to
other devices with an IR port may be different.
■ Move your handheld closer to the receiving device.
When someone beams data to
my handheld, I get a message
telling me it is out of memory.
■ Your handheld requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30KB application, you must
have at least 60KB free.
■ Perform a soft reset. See “Performing a soft reset” in
Appendix A for more information.
DRAFT Palm, Inc. Confidential