User's Manual

Chapter 14 Using Palm™ VersaMail™ Personal E-mail Software
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If you put a message in the Outbox, you must perform a manual send to send the
message on the first attempt. The VersaMail application attempts automatic send
retry only after a manual send attempt fails.
NOTE Scheduled retrieval of e-mail is not supported for VPN or SSL connections, or
for accounts for which your ISP requires you to log in to the mail server before
sending mail. It is also not supported if you have configured TealLock to encrypt
databases on your handheld.
Send retry notifications
If automatic send retry fails after the third attempt, a notification appears in the
Attention Manager. A separate notification appears for each e-mail account for
which a send retry occurs.
Tap the notification or open the account in the VersaMail application to view a
detailed error message.
Viewing the error message deletes the notification from the Attention Manager.
The Attention Manager only shows the most recent notification for a given e-mail
account, no matter how many automatic send retries have been attempted for that
account.
NOTE If you perform a soft reset during automatic send retry, the retry cancels. You
must manually send any messages in the Outbox after the soft reset.
Modifying messages in the Outbox
A message in the Outbox waiting for the next automatic send retry can be edited,
moved, or deleted. However, if you edit the message, you will need to perform a
manual send in order to send the message. If the manual send fails, the message
will be stored in the Outbox to await the next automatic send retry.
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