Warranty Information

PALLISER FURNITURE UPHOLSTERY LTD. WARRANTY
Warranty is non-transferable and takes effect as of January 1, 2018.The comfort
and quality of Palliser’s products are supported with a comprehensive warranty.
On the five (5) year pro-rated warranty, Palliser will cover:
• Year one (1) – 100% of the cost of both parts including fabric and labour
• Year two (2) – 80% of the cost of parts* only
• Year three (3) – 60% of the cost of parts* only
• Year four (4) – 40% of the cost of parts* only
• Year five (5) – 20% of the cost of parts* only
From year two (2) to year five (5), the original consumer or retailer (as applicable) will be
responsible to pay the balance of the cost of parts* and any associated labour charges.
*Parts include leather, foam, and frame, but excludes fabric and labour.
This warranty does not cover the following:
• Rental, business, commercial, institutional or other non-residential uses;
• Products purchased second-hand, as-is, or as final sale;
• Products purchased from distressed or liquidation sales;
• Products deemed misused, mishandled, altered, abused;
• Any external warranty plan or product which may be sold by retailer as extra
protection warranty;
• Any condition resulting from unusual usage;
• Inadequate maintenance, cleaning or care.
PARTS WARRANTY – COVERAGE AND LIMITATION
Cover Material
The Palliser warranty does not cover any damages to our products due to improper
use, excessive soiling, dye transfer from clothing to the cover, pet damage, improper
or unapproved cleaning methods (see Product Care for details), chemical
treatments, exposure to direct sunlight or colour fading. Any of these occurrences
will void the warranty.
Leather – Five (5) year pro-rated warranty
The Palliser warranty covers all leathers against tearing, splitting and cracking. Leather is
ENGLISH