Server MH4000 ``````````````() User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Copyright © 1997 Packard Bell NEC, Inc.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
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G Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. ON Check the system for condensation.
Bill GrahamContents Chapter 1 Introduction Chapter 2 Features Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and Options Chapter 6 Problem Solving Appendix A Cabling Appendix B Memory Configurations Appendix C Option Boards Appendix D Devices Appendix E Network Operating Systems Glossary Equipment Log
Bill Graham
C hapter 1 Introduction Contents Organization ........................................................................ 1 Notational Conventions .........................................................
Bill Graham
1-1 This guide tells you how to configure and upgrade your server. Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading. Organization Chapter 1 Introduction Introduces you to the purpose and structure of this guide. Chapter 2 Features Gives you an overview of the server and describes major system components.
1-2 Appendix A System Cabling Includes cabling information for the two onboard SCSI controllers and the RAID controller. Appendix B Memory Configurations Defines the allowable memory configurations for your system. Appendix C Option Boards Reserves a section of your user’s guide to store add-in adapter board installation procedures. Appendix D Devices Reserves a section of your user’s guide to store add-on device installation procedures.
1-3 Notational Conventions The notational conventions listed below are used throughout this manual. F1 A letter, number, symbol, or word in CAPs represents a key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard. ENTER The ENTER key is interchangeably used as RETURN and CARRIAGE RETURN. CTRL + ALT Two or three key names, separated by plus sign (s), indicate multiple-key entries.
1-4 Introduction
C hapter 2 Features Contents Overview .............................................................................. 1 Expanding the Server as Needs Grow ................................ 2 Configuration Constraints.................................................. 3 System Feature Summary ................................................. 4 Chassis Front Features and Controls ...................................... 6 Status LED Indicator Descriptions ......................................
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2-1 Overview The server is a modular, multiprocessing server based on the Intel Pentium® Pro chip set. The chip set incorporates a modular scaleable architecture that integrates a 64-bit bus interface with a primary and peer Peripheral Component Interconnect (PCI) bus and an Extended Industry Standard Architecture (EISA) bus. The architecture supports Symmetrical Multiprocessing (SMP) and a variety of operating systems. The chassis and system board are designed to meet the needs of the server marketplace.
2-2 ■ Hardware monitors (temperature and voltage) and software monitors to indicate failures. ■ Easy access to all parts for service. Expanding the Server as Needs Grow The typical minimum system configuration could include the following: ■ Board set with 64 MB memory board, system board, and two processor boards with one Pentium Pro microprocessor.
2-3 ■ System board has four EISA slots and six PCI slots for add-in boards. The system board also has a riser board for external I/O (serial, parallel, video) interfaces. ■ Chassis can hold 11 drives: 6 hot-swap bays for 3 1/2-inch ultra wide SCSI-2 hard drives; three 5 1/4-inch half-height bays for removable media drives with a CD-ROM reader already installed in one bay; and two 3 1/2-inch half-height bays with a diskette drive already installed in one bay.
2-4 System Feature Summary The following provides a summary of the system features: Feature Description Modular board set System is intended for use with a modular board set based on Pentium Pro processor technology; from one to four processors and up to 4 GB of memory. Add-in board support Rail and back panel slots support up to 10 add-in boards (four EISA and six PCI). 3 ½-inch diskette drive 3 ½-inch diskette drive is externally accessible.
2-5 Security Mechanical: Key lock at the front and three metal padlock loops (one at the back of each side panel, and one across the bottom of each power supply and power supply cage). One intrusion sensor for the hot-swap SCSI drive bay EMI door and two power inter-lock sensors one on each side of the chassis. BIOS: Password enable. Software: utilities, setup BIOS Setup, System Configuration Utility, and SCSISelect Utility.
2-6 Chassis Front Features and Controls Figure 2-1 shows the server front chassis features and controls. Figure 2-1. Front Chassis Features And Controls C B F G H I J K L A E Features D A Key lock Secures both front external doors. B Load/eject button, CD-ROM reader Press to load CD and eject CD. C Activity light, CD-ROM reader When lit, drive is in use. D Ejector button, 3 1/2-inch diskette drive Press to eject diskette.
2-7 F DC power switch (convex button) Press to turn system DC power on or off. G Reset switch (concave button) Press to cause a hard reset to the system; the power-on self test (POST) will run. H Power-on LED, green When green, power is present in system (+5 and +12 VDC). When off, power is turned off or power source is disrupted. See Table 2-1 for a list and description of the LED system status indicators. I System alarm LED When green the system is OK.
2-8 Status LED Indicator Descriptions Table 2-1 lists the system with a description of each lists the disk drive status with a description of each status LED indicators along LED indicator. Table 2-2 LED panel indicators along LED indicator. Table 2-1. System Status LED Indicators LED Status Description Response Power Off Power OFF None required (normal) Green Power ON None required (normal) Amber System power supply failure Replace failed power supply module.
2-9 Table 2-3.
2-10 Chassis Rear Features and Controls Figure 2-2 shows the server rear chassis features and controls. Figure 2-2. Rear Chassis Features and Controls C C G A N R D E F H J I M K L O Q P C C B A AC input power connector One at the top of the power supply cage that supplies AC power for all the power supplies.
2-11 G COM2 COM2 serial port 9-pin connector. H COM1 COM1 serial port 9-pin connector. I External-SCSI Narrow-SCSI 50-pin connector J Function select switches See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide. K Dump button See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide. L VGA VGA monitor 15-pin connector. M Printer LPT1 25-pin Centronics-compatible parallel port connector. N PCI slots Six PCI add-in board slot locations.
2-12 System Board Features The board set includes the system board, one memory board, and two processor boards. Figures 2-3, 2-4, and 2-5 show the major components on the system board, processor board, and memory board, while the following summarizes the board set features. Board set summary Feature description Multiple processor support Two processor sockets; up to two Pentium Pro microprocessors on each processor board.
2-13 Figure 2-3.
2-14 K Optional Video DRAM sockets L Narrow SCSI connector M SCSI status cable connector N Memory board connector O Diskette connector P Front panel connector Q Fan connector (CPU Front) R Non-volatile memory S Wide SCSI connector T Fan connector (Option Board). Figure 2-4.
2-15 Figure 2-5. Memory Board Component Locations P11 P12 Bank 0 P3 P4 P13 P14 Bank 1 P5 P6 P15 P16 Bank 2 P7 P8 P17 P18 Bank 3 P9 P10 Processor The system includes two processor boards capable of supporting up to four Pentium Pro processors (two per board). Each processor board has two processor sockets. The board contains DC to DC converters for power to each processor (Figure 2-4, A and B).
2-16 Bus Master I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and EISA connectors. The system board offers six dedicated PCI slots and four dedicated EISA slots. The system board contains four EISA bus master I/O (input/output) expansion slots (Figure 2-3, B).
2-17 Video The onboard, integrated Cirrus Logic CL-GD5446 super VGA controller (PCI) is a high-performance SVGA subsystem that supports the following: ■ BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA. ■ 1 MB of Video Memory expandable to 2 MB (Figure 2-3, K). ■ 16-bit bus for high-speed display memory access. ■ Hardware accelerated bit block transfers (BITBLT). ■ Supports 72Hz refresh, non-interlaced at: 640x480, 800x600, or 1280x1024 resolutions.
2-18 On this server, the AIC-7880 is cabled to the six hard drives in the SCSI hard drive bays. The AIC-7880 is cabled to the three SCSI devices in the 5 1/4-inch removable media drive bays and the riser card (containing external I/O connectors) at the rear of the system. Peripheral Controller The advanced integrated peripheral controller supports two serial ports and one parallel port through the I/O riser board (Figure 2-3, H).
2-19 SCSI-2 Hard Drive Bays The right side of the system contains six bays for 3 1/2inch SCSI-2 hard drives and a hot-swap backplane (see Figure 2-6). The backplane supports six drives. The backplanes require an 80-pin single connector attachment (SCA) connector on the drives you install. A drive carrier is required as part of the hot swap implementation. A 3 1/2-inch peripheral between 1.0 and 1.6 inches high can be accommodated in each carrier.
2-20 SCSI Drive Hot-swap Backplane The SCSI backplane is an integral part of the chassis. The backplane provides control signals for six SCSI peripheral devices. The backplane receives control signals from the system board ultra wide SCSI-2 controller channel. The backplane has two main functions: SCSI drive control and system data logging. Drive status is monitored to detect failing drives and to control LED indicators.
2-21 Removable Media Drive Bays On the left side of the system above the diskette drive, three 5 1/4-inch half-height bays (see Figure 2-7) are designed for peripherals with removable media (diskette, CD-ROM, tape cartridge). Any two adjacent 5 1/4-inch bays can be converted to a single full-height bay. The 5 1/4-inch drives can be removed directly from the front of the chassis after the 5 1/4-inch plastic frame is removed.
2-22 Power System The system may be configured with two or three 330 Watt power supplies. Each supply automatically switches between these input voltage ranges: ■ 100-120 VAC at 50/60 Hz; 10 A maximum current ■ 200-240 VAC at 50/60 Hz; 5 A maximum current ■ The AC input connector is a panel mounted, IEC 320/C20 type connector. Each supply has the following: ■ Two cooling fans integral with each power supply enclosure. The fan circuitry implements fan failure detection.
2-23 Figure 2-8. Mechanical Locks and Monitoring B D A POWER STATUS DISK Left Right C A Front panel key lock Key lock the short front panel door to prevent access to the power and reset switches. This lock also secures the righthand door. B Location of internal intrusion alarm switch The intrusion alarm switch is present on the SCSI drive bay door. The switch opens when the drive bay door is opened.
2-24 Software Locks via the BIOS Setup The BIOS Setup has software features that let you control access to one or more parts of the system: ■ Set and enable an administrative password. ■ Set and enable a user password. ■ Enable password on boot. ■ Disable writing to the diskette drive when secure mode is set. Using Passwords If only a supervisor password is set and enabled: Enter this password to boot the server and run the SCU.
2-25 Table 2-5. Power LED Indicators LED Status Description Response DC-Power Off Power is off None required - normal Green Power is on None required - normal Off No alarm None required - normal Amber Power failure Replace Power supply Abnormal Power temperature Clean air passages Power FAN alarm Replace Power supply DC-Power alarm Replace Power supply Alarm Figure 2-9.
2-26 Table 2-6. Fan Redundant Pairs Redundant Pair Fan Modules 1 CPU Front and CPU Rear 2 Option Board (dual fan) 3 Hard Disk Drive Upper and Hard Disk Drive Lower Figure 2-10.
2-27 Figure 2-11.
C hapter 3 Setup Contents Selecting a Site .................................................................... 1 Unpacking the System .......................................................... 2 Getting Familiar with the System ............................................ 2 Server Security .................................................................... 2 Making Connections.............................................................. 3 Connecting the Power Cords.......................................
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3-1 Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ■ Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region. CAUTION: Be sure the power service connection is through a properly grounded outlet.
3-2 Unpacking the System Caution: Your system weighs up to 185 pounds (84 kg). To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
3-3 Making Connections Note: If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Configuration Utility (SCU). For information on running the SCU, refer to Configuring Your System in Chapter 4 of this User’s Guide. Refer to Figure 3-1 and connect your keyboard, monitor, and mouse.
3-4 Figure 3-1. Making Connections D A B C E F H G I K A. B. C. D. E. F. G. H. I. J.
3-5 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200240 VAC. If the power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
3-6 Powering On Your System 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the power-on LED is lit. If it is not lit, ensure the ac power cords are connected to a functional ac power source. After a few seconds your system begins the internal Power-On Self Tests (POST).
C hapter 4 Configuring Your System Contents Configuring Your System ....................................................... 1 System Configuration Utility (SCU) ......................................... Using the SCU ................................................................ SCU Command Line Parameters ........................................ SCU Configuration Settings .............................................. ISA Board Configuration ...................................................
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4-1 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the System Configuration Utility (SCU) diskette delivered with your system. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory. A diskette is not needed to run BIOS Setup.
4-2 System Configuration Utility (SCU) The System Configuration Utility is used to configure your system. The SCU can be used to configure the memory subsystem, peripheral device subsystems, and interface adapters. SCU recognizes ISA Plug-and-Play boards and PCI boards and displays their configuration. SCU also recognizes EISA boards so they can be configured using the configuration diskettes supplied with these boards.
4-3 Using the SCU Notice: The system can fail following improper configuration. Always save to file the Configuration Log in online Help and record the current settings before reconfiguring the system. Note: Because of license restrictions, the SCU diskette, as supplied, is not bootable. In order to use this diskette, you must make it bootable. 1. If you are adding option boards to your system or upgrading memory, do so now using procedures found in the Upgrades and Options chapter of this guide. 2.
4-4 Table 4-1. System Configuration Utility Main Menu MENU OPTIONS DESCRIPTION 1. Learn about configuring your computer Provides basic instructions on system configuration and using the Help program. 2. Configure computer Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play and EISA boards provide their own configuration files.
4-5 Table 4-2. System Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1. Important System configuration information. Provides information on the System Configuration program and how it differs from ISA board configuration. Step 2. Add and remove boards Lists automatically detected boards, and enables manually adding, moving and removing boards. Plugand-Play and EISA boards provide their own configuration files. This list shows all the boards and options that will be installed in your system.
4-6 SCU Configuration Settings Table 4-3 shows the recommended settings for the SCU and provides a place for you to record any changes you make to these settings. To view and/or change SCU Configuration settings, select Step 3 under the System Configuration Utility Menu. Once you have selected step 3, you can press the F7 key to display further server specifications. Table 4-3. SCU Configurations PARAMETER NORMAL SETTING Flexible Disk Drives Embedded Controller* Primary** Flexible Drive A* 1.44 MB (3.
4-7 ISA Board Configuration If you want to add an ISA board to your system that is not included in a .cfg file, use the following procedures to define and add the option board. It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels, DMA channels, I/O port addresses, or memory addresses, that your ISA board uses. Standard ISA board options have .cfg files already on your SCU diskette.
4-8 6. The Select a Configuration (CFG) file to add screen is displayed. At this screen select Not Listed by pressing F5. 7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears. When the screen reappears select Create .cfg file and press ENTER. 8. The Create A Board CFG File screen is displayed. At this screen enter the board description and manufacturer and press ENTER. 9.
4-9 14. The Add screen is displayed. Select the slot in which you want to install the board and press ENTER. Note: If the board you add causes a conflict in the configuration, a Caution message is displayed. Press ENTER at the message. This leads you to the screens that allow you to resolve the conflict. 15. The Step 2: Add or remove boards screen is displayed. At this screen select Done by pressing F10. 16. The Steps in configuring your computer screen is displayed.
4-10 BIOS Setup Utility The BIOS Setup Utility, like the SCU, is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SCU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SCU, will be overwritten by the SCU the next time the SCU is run.
4-11 Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. BIOS displays the following: Press to enter SETUP 2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections: Menu Use Main Use this menu for basic system configuration.
4-12 Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Key Function in Setup Menu F1 or Alt-H General Help window. ESC Exit the current menu. ← or → arrow keys Select a different menu. ↑ or ↓ arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. TAB or SHIFT-TAB Cycle cursor up and down. HOME or END Move cursor to top or bottom of window.
4-13 Table 4-5. BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING OR DISPLAY ONLY YOUR CONFIGURATION MAIN MENU System Time Enter current time (hour, minutes, seconds on 24 hour clock). Current Time System Date Enter current date. Current Date Language Use +/- to change language; indicates the language used by Setup. English *Diskette A: Use +/- to change values; indicates the type of diskette drive installed. 1.
4-14 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME MAIN MENU Video Shadow NORMAL SETTING OR DISPLAY ONLY Enabled *Regions with Legacy Expansion ROMs *Boot Sequence Press ENTER for menu. Boot Sequence A: then C: SETUP Prompt Enabled POST Errors Enabled *Numlock Press ENTER for menu.
4-15 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING OR DISPLAY ONLY YOUR CONFIGURATION ADVANCED MENU Memory Group Errors Clear Press ENTER Memory Configuration Message Enabled Memory Warning POST Error Enabled CPU Reconfiguration Press ENTER for menu.
4-16 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING OR DISPLAY ONLY SECURITY MENU Supervisor Password is Disabled User Password is Disabled *Set Supervisor Password Press ENTER. Set User Password Press ENTER. **Password on boot Disabled **Diskette Write Normal **Diskette access Everyone System backup reminder Disabled Virus check reminder Disabled Power Switch Mask Unmasked SERVER MENU Thermal Sensor Press ENTER for menu.
4-17 Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu. SELECTION Save changes and Exit Exit without Saving Changes Get Default Values Load Previous Values Save Changes DESCRIPTION Stores the selections displayed in the menus in CMOS and exits the Setup program.
4-18 Using the SCSISelect Utility To run the SCSISelect Utility, perform the following procedure: 1. Power-on the system. The system boots up. 2. During initialization, press CONTROL +A. The SCSISelect Utility starts. When SCSISelect detects more than one AIC-78xx host adaptors, it displays a selection menu listing the bus and device number of each adapter.
4-19 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens: KEY Arrows ENTER ESC F5 F6 ACTION Up and down arrows move from one parameter to another within a screen. Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu. Switches between color and monochrome. Resets to host adapter defaults.
4-20 Table 4-6. SCSISelect Setup Configurations (Continued) OPTION Host Adapter BIOS (Configuration Utility Reserves BIOS Space) RECOMMENDED SETTING OR DISPLAY ONLY Enabled.
4-21 Configuring System Jumpers and Switches This section describes the jumpers and switches used on the I/O riser board, processor board, and system board. Before You Begin Only a qualified technical person should perform the procedures in this section. Notice: Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
4-22 Figure 4-1. Function Select Switches Function Select Switches and Dump Button ON DIP 12 3 4 A A Function select switches B Reserved B Situations that require changing switch settings include using an optional uninterruptible power supply (UPS) unit. Note: The switches are set correctly at the factory for your system configuration. If your system requires a switch change, change only the switch setting for that condition. Otherwise keep the switches at their factory settings.
4-23 Table 4-7. Function Select Switch Settings Switch Signal Settings SW1 RESERVED Off (factory setting) On Reserved for future use. Function SW2 RSTMASK Off (factory setting) Reset pushbutton switch on front of system is enabled. Reset pushbutton switch on front of system is disabled. On SW3 ACLINK Off (factory setting) On Sets server for use with a local power source.
4-24 Figure 4-2. Processor Board Jumper 1 CPU 3 1 A04E 2 CPU Configuring System Board Jumpers The system board jumpers enable you to set specific operating parameters for your system. Figure 4-3 shows the location of the system board jumpers. Table 4-8 lists the system board jumpers and their factory default settings.
4-25 Figure 4-3.
4-26 Table 4-8. System Board Jumper Configurations Jumper FLASH Code A04A Description FLASH reprogramming power protection Option BIOS not write protected; FLASH update BIOS write protected; no FLASH update Setting Factory Default 1-2 1-2 Your Setting 2-3 Reserved A06K Required on factory default. 1-2 1-2 1-2 Reserved A07A1 Required on factory default. 1-2 1-2 1-2 Reserved A07A2 Required on factory default. 1-2 1-2 1-2 Reserved A08T All jumpers must be out.
4-27 Moving System Board Jumpers Caution: Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Notice: Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the covers as described in Chapter 5 of this guide. 2.
4-28 Updating the BIOS To update the system BIOS: 1. Insert an MS-DOS bootable diskette into Drive A and power up the system. 2. At the A:\ prompt, remove the MS-DOS diskette and insert the BIOS FLASH diskette. 3. Enter PHLASH and press ENTER. 4. Monitor the BIOS update process. 5. When the Update Process Complete screen appears, remove the diskette and power down the system. 6. Power up the system. If the procedure fails, perform the following steps and then retry the Update BIOS procedure. 1.
4-29 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power off the system and remove the panels as described in chapter 5 of this guide. 2. Move the CMOS CLEAR jumper A09T1 to pins 2-3 (see Figure 4-3). 3. Turn the system on and wait for the POST to complete. This will automatically reprogram the CMOS NVRAM to the default settings. 4. Power off the system. 5. Move the CMOS CLEAR jumper from pins 2-3 back to pins 1-2. 6. Replace the panels and power on the system. 7.
4-30 Configuring Your System
C hapter 5 Upgrades and Options Contents Precautions ......................................................................... 1 Preparing Your System for Upgrade ....................................... 4 Equipment Log ................................................................ 4 Removing a Side Panel .................................................... 5 Installing a Side Panel ..................................................... 6 Removing the Top Cover .............................................
Removable Media Devices and Diskette Drives ....................... 42 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive .. 44 Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive . 50 Swapping Out a Fan Module .................................................
5-1 Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedure that can safely be done with the system power on is installing (or hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive bays or hot-swapping a failed fan module or power supply. For any other procedures inside the system, turn off system power and disconnect the AC power cord(s).
5-2 Caution: Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot-swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
5-3 Caution: Ensure complete board insertion. When installing a processor/memory board, before installing the board support panel, confirm visually that the board edge connectors are correctly oriented at the system board connector—not too low or too high. After installing the board support panel, make sure the board is completely seated in the system board connector before applying power. Incomplete insertion can result in damage to the system board and the board being inserted.
5-4 Preparing Your System for Upgrade Have the following tools available: ■ Phillips screwdriver (#1 bit and #2 bit) ■ Flat-head screwdriver ■ Small needle nose pliers ■ Pen or pencil ■ Utility knife ■ ESD workstation or antistatic wrist strap (recommended) ■ IC removal tool. Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
5-5 Removing a Side Panel To install boards in your system, you must remove the external side panel. Caution: For proper cooling and airflow, do not operate the system with the side panels removed. Always replace the panels before powering on the system. Caution: Do not damage or bend the EMI fingers that are located along the top of the chassis on its two sides, as you remove and install them, or your system may not meet EMI requirements.
5-6 Figure 5-1. System Side Panel A System side panel A Padlock at back edge (if installed) B Retaining screws (two at back) External side panel over the board area is shown; procedure is the same for both side panels. (You do not need to remove the internal board support panel if you do not need to access the processor/memory board.) B Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2.
5-7 7. To prevent unauthorized access inside the system, insert and lock a padlock through the loop at the back (one at each side). Note: If your system is already set up, plug the system back in, reconnect the peripherals, and power on the peripherals and system. Removing the Top Cover Note: The top cover does not have to be removed in order to install any upgrades or options. You must remove both side covers before you can remove the top cover.
5-8 5. Avoid bending the EMI fingers as you slide the cover back very slightly (to about a 1/2-inch or less.) Then pick the cover straight up from the chassis. Figure 5-2. System Top Cover A Removing top cover A Retaining screws (two at back) To avoid damaging EMI fingers, do not slide the cover back much more than the 1/2-inch implied here.
5-9 Installing the Top Cover 1. Before replacing the top cover, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Lower the cover straight down with the front edge about 1/2 inch back from the edge of the plastic bezel (front cover). The sides of the cover should be outside the chassis metal. 4.
5-10 To remove the board support panel: 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Remove the left side panel (as viewed from front). 3. Remove four screws from the board support panel (Figure 5-3). Save the screws for reattaching the board support panel. 4. Remove panel by pulling it out of the chassis. Set the board support panel aside. Figure 5-3.
5-11 Memory Board The following sections provide procedures for upgrading and configuring the memory board in your system. Topics covered include: ■ Removing the Memory board ■ Adding or removing DIMMs ■ Installing the Memory board. Notice: Electrostatic discharge (ESD) can damage addin boards and other components; place them on an antistatic surface. Modify the memory board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
5-12 Figure 5-4. Memory Board B Memory board connector on system board A System board B Memory board connector + C Memory board C A DIMMs The memory board contains sixteen DIMM sockets (Figure 5-5) arranged in four banks. Each 168-pin socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all sixteen sockets are populated, the memory board supports a maximum of 4GB of memory with 256MB DIMMs. DIMMs must be identical within a bank.
5-13 Figure 5-5. Inserting Memory DIMMs A C B P11 P12 Bank 0 P3 P4 P13 P14 Bank 1 P5 P6 P15 P16 Bank 2 P7 P8 P17 P18 Bank 3 P9 P10 3. DIMMs are keyed so they can only be inserted one way. Position the DIMM over the socket on the board (Figure 5-5, A and B). The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket. 4. Press down evenly on the DIMM until it seats correctly.
5-14 Remo vi n g DI MMs Notice: Use extreme care when removing a DIMM. Hold DIMMs only by their edges. Place them on an antistatic surface; do not slide them across any surface. Applying too much pressure can break the retaining clips or damage the socket slot. Apply only enough pressure on the retaining clips to release the DIMM. 1. Remove the memory board as described earlier in this section. 2. Remove the DIMM modules one at a time starting from the highest numbered sockets. 3.
5-15 4. Do not press in on the board yet! Ease board into the slot guides until it is just touching the connector on the system board. Caution: Before pressing the board firmly into the system board connector, confirm visually that the board edge connectors are correctly oriented—not too low or high—at the system board connector. 5. Press the board carefully but firmly into the system board connector to seat the board. Caution: Before applying power, do one more check.
5-16 Removing the Processor Board Warning: If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn while removing the processor/memory board, let the components cool for 10 minutes before continuing with the procedures described here. 1. Power off the system and remove the left side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap. 2.
5-17 Pentium Pro Processor The system board has two connectors for processor boards. A processor board can have one or two Pentium Pro processors installed. The table that follows shows different configuration possibilities.
5-18 I n stal l i n g a Pro cesso r Figure 5-7 illustrates the location for the optional Pentium processor in your system. When adding a second processor, use the same type and speed as the processor shipped with your system. Contact your sales representative. Notice: Installing a second processor that is of a different type than the first processor, will result in system damage. Do not touch or bend the processor's exposed pins.
5-19 Figure 5-7. Installing an Optional Pentium Processor F E D C H A04E A G B 6. Position the heat sink above the processor so the largest of the two detention clips (D) aligns with the lever on the ZIF socket. 7. Tip the heat sink so that the smallest detention clip fits over the tabs at the base of the socket. Press the other side of the heat sink down and snap the detention clip over the socket tabs. 8. Locate the DC to DC converter board.
5-20 Removing a Processor Refer to Figure 5-7 while performing the following procedures. To remove an Pentium processor: 1. Remove the processor board as described earlier in this section. Notice: Observe static precautions. Use an antistatic wrist strap. 2. Push on the heatsink retention clips to release the clips from the tabs on the ZIF socket. 3. Raise the lever on ZIF socket to the up position (Figure 5-7, A). 4.
5-21 Installing the Processor Board 1. Be careful not to touch components or gold edge connectors on the processor/memory board as you remove it from its protective wrapper. Place board component-side up on an antistatic surface. If you need to set any of the processor board configuration jumpers, refer to the Configuring System Board Jumpers section in the Configuring Your System chapter. 2. On the system board, locate the processor board connector (Figure 5-6). 3.
5-22 Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ■ Installing video memory ■ Replacing the non-volatile memory ■ Replacing the real-time clock battery. Notice: Electrostatic discharge (ESD) can damage addin boards and other components; place them on an antistatic surface. Modify the baseboard only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
5-23 Video Memory The base system includes two 512K video memory modules and two sockets on the system board. If you add two additional 512K video memory modules into the sockets shown in Figure 5-8, the base video memory size is increased from 1 MB to 2 MB. Figure 5-8.
5-24 Installing Video Memory Notice: Observe static precautions. Use an antistatic wrist strap. 1. If the system is on, power off the system and remove the left side panel as described earlier in this chapter. 2. To gain access to the video sockets, remove the memory board, refer to Removing the Memory Board earlier in this chapter. 3. Align the beveled edge of the video memory module with the notched corner of the video memory socket. Refer to Figure 5-8 for the video memory socket location. 4.
5-25 Figure 5-9. Non-Volatile Memory Location + Rep l aci n g th e No n -Vo l ati l e Memo ry Notice: Observe static precautions. Use an antistatic wrist strap. 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. If the non-volatile memory is secured by a tie-wrap, remove the tie-wrap. Using a IC removal tool or a small pointed tool, gently pry up each end of the non-volatile memory and pull it straight up out of its socket (Figure 5-9). 3.
5-26 Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery life span. The battery powers the clock in the absence of power. When the battery starts to weaken, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time) may be wrong. The battery (Vendor Part No. CR2450) is a commodity part available through many vendors. Its located on your system board as shown in Figure 5-10. Notice the plus (+) sign on the battery.
5-27 Replacing the Battery Notice: Observe static precautions. Use an antistatic wrist strap. 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. To gain access to the battery, remove the processor boards, refer to Removing the Processor Board earlier in this chapter. 3. Using your finger nail or a small pointed tool, gently push to the left on the right edge of the battery and pry the battery out of its socket. Refer to Figure 5-10 for the socket location. 4.
5-28 Option Boards This section describes how to install and remove EISA/ISA and PCI option boards. The system board has four dedicated EISA/ISA bus master expansion slots and six dedicated PCI bus master expansion slots (see Figure 5-11). The high-performance PCI local bus allows the adoption of newer networking technology, such as ATM and 100 MB/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks. The PCI local bus offers up to 133 MB/second bandwidth.
5-29 Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA and EISA adapters must be manually configured as detailed below. Once the manual configuration is complete, the Plug-and-Play adapters are configured around the manually configured adapters without causing any resource conflicts. ■ ISA Adapters - These adapters can be Plug-andPlay.
5-30 ■ On system power-up and reboot, BIOS initiates a scan sequence looking for Plug-and-Play option boards installed since the last power up or reboot. The Plug-and-Play scan sequence is as follows: First - BIOS scans for any Plug-and-Play ISA option board installed in slots P01 - P04, starting with slot P01. Second - BIOS scans for any Plug-and-Play PCI option board installed in slots P05 - P10, starting with slot P05. Always install option boards in the first available slot in the scan sequence.
5-31 Table 5-1.
5-32 Installing an Option Board Note: Before installing an ISA non-plug and play option board run the SCU and configure the resources required by the option board. 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Observe the safety and ESD precautions at the beginning of this chapter. 3. Remove and save the expansion slot screw and cover (Figure 5-12). Figure 5-12.
5-33 5. Record the option board serial number in the equipment log. 6. Set any board jumpers or switches as described in the documentation that comes with the option board. Note: Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or EISA expansion slot. 7. Refer to Table 5-1 to determine the recommended option board slot assignment and configuration parameters. Refer to Figure 5-11 to determine system board slot locations. 8.
5-34 9. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket. 11.
5-35 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Observe the safety and ESD precautions at the beginning of this chapter. 3. Disconnect any cables attached to the option board you are removing. 4.
5-36 Power Supply Module The following sections provide procedures for removing and installing a power supply module. Removing a Power Supply Module If the amber LED on a power supply module is lit, the power supply module can be hot swapped. If the amber LED on a power supply module is not lit, it is recommended that power to the system be turned off, before removing the power supply module. To remove a power supply module, perform the following steps (see Figure 5-14). 1.
5-37 Installing a Power Supply Module 1. Before installing the power supply module pull the release-handle down. 2. Slide the new or replacement power supply module into the chassis until the power supply module release-handle is almost closed (upright position). 3. Push the power supply module release-handle up and in until the power supply module slides in further and locks in place. 4. If removed, connect the AC power cord to the back of the power supply cage. 5.
5-38 Installing or Swapping a Disk Drive in a Hot-swap Bay This procedure describes installing a new drive in or swapping out a faulty drive from one of the six hotswap drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a carrier. Note: To order a carrier contact your sales representative or dealer. ■ If installing new drives, follow an installation scheme starting with the bottom left drive.
5-39 Notice: When the SCSI drive fault LED indicates a drive fault (steady yellow light), you can remove the drive and swap in a replacement at any time when the drive is not being accessed, without needing to power down the system. However, drive manufacturers caution against moving a drive that is still spinning because of possible damage to the drive.
5-40 Figure 5-15. Disk Drive in Hot-swap Bay 7. Pull the faulty drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down, then remove the drive from the drive bay. Notice: Observe static precautions. Use an antistatic wrist strap. 8. Remove the new drive from its protective wrapper, and place on an antistatic surface. 9. Record the drive model and serial numbers in the equipment log. 10.
5-41 11. Slide the drive into the carrier with its SCA connector facing toward the front of the carrier (open end) if swapping drives (reuse the carrier from the faulty drive). 12. While holding the drive in the carrier with your left hand, align the drive’s screw holes with the carrier’s screw holes and insert the four screws of appropriate size and length (see Figure 5-16). 13. Align drive/carrier assembly so it engages the guide rails in the bay. 14.
5-42 Removable Media Devices and Diskette Drives A CD-ROM reader is always mounted in bay A. SCSI removable media devices can be installed in peripheral bays B and C. SCSI devices should be installed in the first available bay from the top (bay A). Figure 5-17 illustrates the recommended removable media configuration. These bays are intended to hold tape, CD-ROM, or other removable media drives.
5-43 Figure 5-17. Removable Media and Diskette Device Bays A B Removable Media and Diskette Device Bays C A CD-ROM reader D E B 5 1/4-inch expansion bay C 5 1/4-inch expansion bay D 1.44 MB diskette E 3 1/2-inch expansion device bay Bay A CD-ROM (always installed). Device must have the internal SCSI terminators installed. BAY B Second CD-ROM. QIC Tape (SCSI address 2). DAT Tape (SCSI address 6). Device must have the internal SCSI terminators removed.
5-44 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Caution: CD-ROM devices contain a laser system and are classified as ©CLASS 1 LASER PRODUCTS. To use these devices properly, thoroughly read the documentation provided by the CD-ROM manufacturer, and keep the documentation for future reference. In case of any trouble with a CD-ROM, please contact your nearest service representative. To prevent direct exposure to the laser beam, do not try to open the enclosure.
5-45 5. Carefully pull out on the thumbscrew until the middle and the top of the front cover are released, then remove it from the chassis by pulling it straight up and out of the hinge tabs at the bottom edge of the cover. Figure 5-18.
5-46 Figure 5-19. Removing Blank Panel Tray POWER RESET POWER STATUS DISK 10. Save the blank panel tray and screws to reuse if you remove a drive from a bay later and do not reinstall one. 11. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log.
5-47 Figure 5-20. Removing Side Rails Removing side rails from blank panel tray A Screws B Side rails C Blank panel tray B C A 12. Set any device jumpers or switches on the device. Refer to the installation procedures that came with the device. Notice: SCSI termination resistors for the 5 1/4-inch devices must be installed in the last SCSI device of the daisy chain cabling (top media bay A). All other 5 1/4inch devices must have terminators removed. 13.
5-48 Figure 5-21. Attaching Side Rails to a Device Attaching side rails to removable media drive or diskette drive A Chassis mounting screws B Side rails C C Four drive mounting screws D Drive D B A C Figure 5-22.
5-49 16. Connect a power cable to the back of the drive (see Figure 5-23). Note: For 5 1/4-inch devices power cables are provided in the chassis for removable 5 1/4-inch media drives (including the CD-ROM that is factoryinstalled). These power cables are interchangeable for 5 1/4-inch devices only; you can connect any one of them to any device you install in the 5 1/4-inch media bays. The connectors are keyed and can be inserted in only one way.
5-50 18. Reinstall the front plastic cover, top cover, the side cover, and power on the system. It may be necessary to run the SCU as described in the Configuring Your System chapter. Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Remove the front plastic cover, refer to Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive as described earlier in this chapter. 3.
5-51 Figure 5-24. Adding Blank Panel Tray Installing blank panel tray POWER RESET A Blank panel tray B Two screws that secure the blank panel tray POWER STATUS DISK 12. Push the blank panel tray into the bay until the screw holes of the side rails are directly in front of the chassis screw holes and secure with the screws previously removed (Figure 5-24). 13. Reinstall the front plastic cover, the side cover, and power on the system. 14.
5-52 Swapping Out a Fan Module This procedure describes swapping out a faulty fan module from one of the five hot-swap fan bays. The system has five hot swappable fan modules housing a total of six fans (two fans in one module). The failed fan module can be easily removed or replaced without turning power off. Each fan module has a fan alarm LED and each fan is redundant in configuration. If one fan fails, its associated fan changes its rotating speed to high.
5-53 5. Grasp the fan module’s two thumb screws and pull the fan module out of the chassis. 6. Remove the new fan module from its shipping container. 7. Slide the new fan module into the fan bay until it docks with its connector. 8. Tighten the two thumb screws that secure the fan module to the chassis. Figure 5-25.
5-54 Figure 5-26.
C hapter 6 Problem Solving Contents Resetting the System ............................................................ 2 Troubleshooting Checklists .................................................... Initial System Startup....................................................... Running New Application Software .................................... After System Has Been Running Correctly ......................... 3 3 5 6 Additional Troubleshooting Procedures ...................................
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6-1 This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system and disk status user information.
6-2 Resetting the System There are two ways to reset the system: Reset button Pushing the reset button clears the system memory, restarts the POST, and reloads the operating system. Power off/on Turning the power off and then on with the pushbutton switch on the front panel has the same effect as pushing the reset button, except that power is halted to all peripherals.
6-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.
6-4 ■ Are all DIMMs fully seated and installed correctly? Refer to the Upgrades and Options chapter for installation instructions. ■ Are all option boards and disk drives installed correctly? Refer to the Upgrades and Options chapter. ■ If the system has a hard disk drive, is it properly formatted or defined? ■ Is the operating system properly loaded? Refer to the operating system documentation.
6-5 Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ■ Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ■ Is the software an authorized copy? Unauthorized copies often do not work.
6-6 After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ■ If you are running the software from a floppy disk, try a new copy of the software. ■ If you are running the software from a hard disk drive, try running it from a floppy.
6-7 Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, the POST runs automatically and checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. If POST finds an error, it displays an error message and, in case there is a problem with the display, puts out a series of long and short beeps.
6-8 Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Notice: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect all devices from the system except the keyboard and video monitor. 2.
6-9 Monitoring POST while it is running Each time you turn on the system, the power-on selftest (POST) runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test.
6-10 Table 6-1. POST Keys and Errors ACTION/MESSAGE DESCRIPTION To Abort Memory Test Press ctrl+alt+s during the memory test. If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section BIOS User’s Information in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section BIOS User’s Information in this chapter.
6-11 Co n fi rmi n g L o ad i n g o f th e O p erati n g System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, refer to Problems With Application Software found later in this chapter.
6-12 Power LED Does Not Light Check the following: ■ Is the system operating normally? If so, the power LED is probably defective. ■ Are there other problems with the system? If so, check the items listed under System Cooling Fans Do Not Rotate. System Cooling Fans Do Not Rotate Note: The system has five hot-swap cooling fan modules. In addition, their are two cooling fans that are an integral part of each power supply. There are no serviceable components inside the power supply.
6-13 No Characters Appear On Screen Check the following: ■ Is the riser card fully seated in the system board connector? The riser card is the small card that the mouse and keyboard plug into.
6-14 Characters are Distorted or Incorrect Check the following: ■ Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. ■ Are the video display signal and power cables properly installed? ■ Is the SCU configuration set up correctly for the type of monitor you have attached to the system? ■ If the problem persists, the video display may be faulty or it may be the incorrect type.
6-15 Floppy Disk Drive Activity LED Does Not Light Check the following: ■ Are the floppy disk drive power and signal cables properly installed? ■ Are all relevant switches and jumpers on the floppy disk drive set correctly? ■ Is the floppy disk drive properly configured in Setup? If you are using the onboard floppy disk controller, use Setup or the SCU to make sure that Onboard Floppy is set to Enabled.
6-16 Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system, check the following: ■ Is the optional disk controller board fully seated in the system board connector? ■ Is the disk drive seated properly? ■ Are the jumpers on the system board set correctly? ■ Is the hard disk activity LED cable connector plugged into the optional controller board, if present? If you received error messages, refer to the Error Messages section for information about
6-17 Problems with Application Software If you have problems with application software, perform the following: ■ Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. ■ Verify a different copy of the software to see if the problem is with the copy you are using. ■ Make sure all cables are installed correctly. ■ Verify that the system board jumpers are set correctly.
6-18 BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area.
6-19 Table 6-2. BIOS Messages MESSAGE DESCRIPTION nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error or Diskette drive B error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached. Entering SETUP ... The Setup program is starting.
6-20 Table 6-2. BIOS Messages (Continued) MESSAGE DESCRIPTION Press to resume, to Setup Displayed after any recoverable error message. Press to enter SETUP Optional message displayed during POST. Can be turned off in Setup. Previous boot incomplete - Default configuration used Previous POST did not successfully complete. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail.
6-21 Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero. At the beginning of each POST test routine, the BIOS outputs the test point error code to I/O address 80h.
6-22 Table 6-3.
6-23 Table 6-3.
6-24 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 88 3-1-3-1 Initialize BIOS Data Area 8A 3-1-3-3 Initialize Extended BIOS Data Area 8C 3-1-4-1 Initialize floppy controller 90 3-2-1-1 Initialize hard disk drives 91 3-2-1-2 Initialize local-bus hard-disk controller 92 3-2-1-3 Jump to UserPatch2 94 3-2-2-1 Disable A20 address line 96 3-2-2-3 Clear huge ES segment register 98 3-2-3-1 Search for option ROMs.
6-25 Table 6-3.
6-26 Table 6-4. System Status LED Indicators LED Status Description Response Power Status Off Power OFF None required (normal) Green Power ON None required (normal) Amber System power supply failure Replace failed power supply module. Off Power OFF None required (normal) Green No alarms None required (normal) Amber Abnormal condition (see Table 6-6). Replace failing part.
6-27 Table 6-6.
6-28 Problem Solving
A ppendi x A System Cabling Contents Before You Begin ................................................................. 1 Static Precautions ................................................................ 1 Standard SCSI Bus Configuration ........................................... 2 RAID Configuration ............................................................... 4 Installing the RAID Controller ........................................... 6 Configuring the RAID Controller ...............................
Bill GrahamBill Graham
A-1 This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard SCSI bus Optional RAID controller. Before You Begin Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
A-2 Standard SCSI Bus Configuration Your system is cabled using the two on-board SCSI controllers. The on-board Adaptec 7880 ultra wide SCSI controller is used to control the six hard disk drives and the on-board Adaptec 7860 narrow SCSI controller is used to control up to three removable media peripherals (CD-ROM and tape drives). A 3 1/2-inch diskette drive is installed in all systems and interfaces separately to the system board.
A-3 Figure A-1.
A-4 P— 2nd 3 1/2-inch device (optional) Q— 3 1/2-inch diskette drive R— System board S— SCSI distribution panel terminator Figure A-2.
A-5 Figure A-3.
A-6 Q— 3 1/2-inch diskette drive R— System board S— SCSI distribution panel terminator T— DAC960PDU RAID controller in PCI slot #00 (P05) U— RAID channel 0 cable connector V— Activity cable connector (not used) Installing the RAID Controller If you are adding the DAC960PDU controller to an existing system, you must install and cable the controller. Refer to The Installing an Option Board section in the Upgrades and Options chapter of this guide to install the controller in PCI slot P05.
A-7 Figure A-4. Rerouting the Ultra Wide SCSI Cable Configuring the RAID Controller The DACCF utility is included with the RAID controller. This configuration utility allows you to configure your disk array before installing your network operating system. The DAC960PDU RAID controller supports various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System.
A-8 If you want to be able to remotely (from a PC client) configure the array; increase array capacity online; or monitor statistics on disk and controller activity, you must install the Global Array Manager (GAM) option that was provided with your RAID subsystem. The GAM option includes diskettes and user documentation. Use of GAM is documented in the Global Array Manager 2 Server Installation Guide. Increasing array capacity is covered in the MORE User Guide.
A ppendi x B Memory Configurations Contents Memory DIMM Configurations .................................................
Bill Grahamaerrterterter
B-1 Memory DIMM Configurations The memory board contains sixteen 168-pin DIMM sockets for a total of up to 4 GB of system memory, using 256MB DIMMs. See Figure B-1. DIMM sockets on the board are organized as four 72-bit wide, 2-, or 4way interleaved banks. For example, a 4-way interleaved bank requires four DIMMs. DIMM sockets accept 168-pin single- or double-sided DIMMs. A bank must be populated using identical DIMMs. DIMMs may vary in size from one bank to the other, but all DIMMs must be the same speed.
B-2 Bank installation DIMM type Always begin with the top DIMM sites (P3 and P11) as you fill the sockets. All DIMMs in a bank must be identical size. DIMMs may differ in size from bank to bank. Number of DIMMs supported: 2, 4, 8, 12, or 16. Use only 72-bit, 168-pin, fast page mode DIMMs with gold plated edge connectors, single- or double-sided. Use JEDEC-compatible DIMMs. Contact customer service representative for list of approved DIMMs.
B-3 Table B-1.
B-4 x Memory Configurations
A ppendi x C Option Boards Contents Introduction ......................................................................
C-1 Introduction Use this section of your user’s guide for storing controller/adapter installation procedures that accompany option boards you purchase after your server is installed.
A ppendi x D Devices Contents Introduction ..........................................................................
D-1 Introduction Use this section of your user’s guide for storing device installation procedures that accompany add-on peripheral devices you purchase after your server is installed.
A ppendi x E Network Operating Systems Contents Introduction ..........................................................................
E-1 Introduction Use this section of your user’s guide for storing your Network Operating System Configuration Guide.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Configuration Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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1 Equipment Log Component Manufacturer Name and Model Serial Number (if available) Date Installed Server Baseboard 2nd CPU 3rd CPU 4th CPU DIMMs Video Mem.
2 Equipment Log (continued) Component Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External SCSI Peripherals Equipment Log Manufacturer Name and Model Serial Number Date (if available) Installed
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
2 C cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port. See also parallel port. CGA (Color Graphics Adapter) A type of video display system that provides low-resolution text and graphics on TTL monochrome and color monitors.
3 DOS (Disk Operating System) See operating system. DRAM (Dynamic RAM) See RAM. E ECC (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. EGA (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
4 G (Gigabyte) 1,073,741,824 bytes. See also byte. H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use to change the configuration of some ISA desktop computers. This program also contains information about the hardware in the computer.
5 LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. M (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations. memory The circuitry in your computer that stores data and programs. See also EMS, extended memory, RAM, and ROM.
6 password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus supporting data transfers of up to 132MB per second. Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities.
7 serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer. Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. SMP (Symmetrical Multiprocessing).
8 Glossary
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