Packard Bell EasyNote LJ61 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made to this service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Media Board FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Built-In Keyboard Failure . . . . . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows® Vista™ Platform • AMD Athlon X2 QL-64 2.1GHz • 1MB Cache • 667MHz Bus Speed System Memory • 3072MB DDR2 • On board with two 200-pin +1.8V DDRII SO-DIMM connector, supporting DDR II 667/800 SDRAM memory interface design, 0MB DDR RAM on board, Two DDR SODIMM slot. Maximum memory: 2GB per slot. 4GB total.
Audio • Chipset: Realtek ALC272 • Integrated on motherboard or on PCI Slot Integrated • Sound Stereo • Dolby sound room I/O Interface • 15 pin CRT port • HDMI port • MIC In • 90W DC-in jack for AC Adapter • Four External USB 2.0 jacks • RJ-11 jack for Modem • RJ-45 jack for LAN • 5 in 1 connector Dimensions and Weight • Chassis dimensions: 412mmx280mmx38.6mm • Weight: 3.4Kg Communication • Ethernet: 10/100/ GigaLAN Ethernet • WIFI: Wireless b/g Power subsystem • Full ACPI 1.
• Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models.
System Block Diagram Clock Generator ICS9LPRS488B Thermal Sensor ADM1032 AMD S1G2 Processor Memory BUS(DDRII) Dual Channel uPGA-638 Package HDMI Conn. LCD Conn. CRT Conn. 200pin DDRII-SO-DIMM X2 BANK 0, 1, 2, 3 1.8V DDRII 667/800 Fan Control Hyper Transport Link 16 x 16 ATI RS780M PCI-Express 16x MXM III VGA/B BGA-528 PCI-Express 1x port 1,2 MINI Card x2 TV-Tuner WLAN port 3 A link Express2 LAN(GbE) B5 784M USB Conn x4 C MOS Camera USB port 0,1,2,6 USB port 3 3.3V 48MHz USB 3.
Your Notebook tour After knowing your computer features, let us show you around your new computer. Front View Ventilation fan Component Ventilation fan Chapter 1 Icon Description Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots.
Left View Ethernet jack Kensington Power lock slot connector Component USB port Monitor HDMI out Microphone USB jack port port jack Icon Memory card reader Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. Power connector Plug the AC adapter cable into this connector. Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack.
Right View Component Modem Power jack button DVD drive USB port Icon Description USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. DVD drive Insert CDs or DVDs into this drive. Modem jack Plug a dial-up modem cable into this optional jack. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
Bottom View Battery Ventilation slots and cooling fan Battery lock Battery latch Hard drive bay Memory/ Hard drive bay Component 8 Icon Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. Battery latch Slide to release the battery. Memory bay Memory modules are located in this bay. Hard drive bay The hard drive is located in this bay. Ventilation slots and cooling fan Helps cool internal components.
Keyboard Area (selected models) Speakers Status indicators Capacitive touch keys Keyboard Power/Battery indicators Component Touchpad Icon Description Speakers Left and right speakers deliver stereo audio output. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. Keyboard Provides all the features of a full-sized, computer keyboard. Power indicator • LED on - Notebook is on.
LCD Panel Microphone Webcam Component 10 Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls.
Status Indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen.
TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice.
Using the Keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System keys Numeric keypad/ Navigation keys FN key Windows key Application key Arrow keys Key Types The keyboard has several different types of keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
System Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Function Key Description Turn the capacitive touch key LEDs on or off. Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode. Toggle the notebook display in the following order: The LCD.
Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Hardware Specifications and Configurations Processor Item Specification CPU Mobile AMD Family 11h Processor Core Logic ·AMD RS780MN ·AMD SB700 CPU Package S1g2 package CPU Power 35 / 25 W Processor Specifications CPU Speed Cores Mfg. Tech cache Size Package Power Athlon64X2 QL60 1.9G 2 65nm 1M PGA 638 35W KC.AQL02.600 Athlon64X2 QL62 2.0G 2 65nm 1M PGA 638 35W KC.AQL02.620 Athlon64X2 QL64 2.1G 2 65nm PGA 638 35W KC.AQL02.640 Athlon QL65 2.
Item Specification DIMM socket number 2 Supports memory size per socket 2048MB Supports maximum memory size 4096MB Supports DIMM type 200-pin DDRII SO-DIMM Supports DIMM Speed 667/800 mHz Supports DIMM voltage +1.
Specification Item Resolution Supports External resolution/refresh rate:· 2048 x 1536: 75/60 Hz 1920 x 1440: 85/75/60 Hz 1920 x 1200: 75/60 Hz 1920 x 1080: 100/85/75/60 Hz 1680 x 945: 100/85/75/60 Hz 1600 x 1200: 120/100/85/75/60 Hz 1600 x 900: 120/100/85/75/60 Hz 1400 x 1050: 85/75/60 Hz 1366 x 768: 85/75/60 Hz 1280 x 1024: 120/100/85/75/60 Hz 1280 x 960: 85/75/60 Hz 1280 x 768: 85/75/60 Hz 1280 x 720: 100/85/75/60 Hz 1024 x 768: 120/100/85/75/60 Hz 800 x 600: 120/100/85/72/60 Hz • 16.
Specification Item Resolution External resolution/refresh rate:· 2048 x 1536: 75/60 Hz 1920 x 1440: 85/75/60 Hz 1920 x 1200: 75/60 Hz 1920 x 1080: 100/85/75/60 Hz 1680 x 945: 100/85/75/60 Hz 1600 x 1200: 120/100/85/75/60 Hz 1600 x 900: 120/100/85/75/60 Hz 1400 x 1050: 85/75/60 Hz 1366 x 768: 85/75/60 Hz 1280 x 1024: 120/100/85/75/60 Hz 1280 x 960: 85/75/60 Hz 1280 x 768: 85/75/60 Hz 1280 x 720: 100/85/75/60 Hz 1024 x 768: 120/100/85/75/60 Hz 800 x 600: 120/100/85/72/60 Hz Supports • 16.
Hard Disk Drive Interface Item Specification Vendor Seagate Model Name ST9160310AS ST9320320AS ST9500325AS Capacity (MB) 160 320 500 Bytes per sector Data heads 512 2 4 4 1 2 2 Drive Format Disks Spindle speed (RPM) 5,400 Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec max) 830 1175 I/O data transfer rate (Mbytes/sec max) 300 DC Power Requirements Voltage tolerance 5V(DC) +/- 5% Item Specifications Vendor & Model Name Toshiba MK
Hard Disk Drive Interface (cont) Item Specifications Vendor & Model Name HTS545050 B9A300 HTS545032 B9A300 HTS545025 B9A300 HTS543216 L9A300 Capacity (MB) 500 320 250 160 Bytes per sector Data heads 512 4 3 2 2 2 2 1 1 Drive Format Disks Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Internal transfer rate 875 MB/s I/O data transfer rate 845 MB/s 3 GB/s DC Power Requirements Voltage +5.
Super-Multi Drive Module Item Specification Vendor & model name HLDS/GSA-T50, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Max 3.5 Mbytes/sec Sustained: Max 10 Mbytes/sec Buffer Memory 2MB Interface SATA Applicable disc format Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version 3.0.
Item Loading mechanism Specification Drawer (Solenoid Open) Tact SW (Open) Emergency Release (draw open hole) Power Requirement Input Voltage DC 5 V +/- 5% Blue-Ray Combo Drive Module Item Specification Vendor & model name Sony BC-5500S Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Max 2.4 Mbytes/sec Sustained: Max 11 Mbytes/sec Buffer Memory 4.
Audio Interface Item Specification Audio Controller Realtek ALC272 Azalia Codec and Amplifier G1454 • • HD Audio • SNR > 85,High-performance DACs with 95dB SNR (A-Weighting), ADCs with 85dB SNR (A-Weighting) • Internal Digital Microphone • Two speakers, max. 1W output for each • Meets performance and function requirements for Microsoft WLP 3.
Item Specification Internal & external keyboard work simultaneously Yes Features • Support Application keys for Windows XP version Battery Specification Item 6 Cell 8 Cell Vendor & model name SONY AS-2007B/SIMPLO AS2007B/SANYO AS-2007B/ PANASONIC AS-2007B SONY AS-2007B/SIMPLO AS2007B/SANYO AS-2007B/ PANASONIC AS-2007B Battery Type Li-ion Li-ion Pack capacity 4400 mAh 4800 mAh Normal Voltage 11.1V 14.8 Charge Voltage 12.6V 12.6V Fast Charge Current 2.94~3.5A 3.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main PhoenixBIOS Setup Utility Security Boot Exit CPU Type CPU Speed AMD Athlon(tm) 64 X2 Dual-Core Processor TK-42 1600 MHz HDD Model Name: HDD Serial Number: ATAPI Model Name: WDC WD2500BEVT-22ZCCT0 WD-WXHZ08604954 Optiarc DVD RW AD-7580S System BIOS Version: VGA BIOS Version: V0.11T04_C-Build V010.055.000.050.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password 2. [ [ ] ] Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password [ [ [ ] ] ] 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help Boot priority order: 1: IDE0: WDC WD2500BEVT-22ZCT0-(S1) 2: IDE1: Optiarc DVD RW AD-7580S-(S2) 3: USB FDD: 4: Network boot: MBA v11.0.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Es c Exit Select Item Select Menu [Enter] [Enter] [Enter] [Enter] [Enter] F5/F6 Enter Exit System Setup and save your changes to CMOS.
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help Boot priority order: 1: IDE0: WDC WD2500BEVT-22ZCT0-(S1) 2: IDE1: Optiarc DVD RW AD-7580S-(S2) 3: USB FDD: 4: Network boot: MBA v11.0.
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.
WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double-click the WinFlash executable.Click Start. 2. Make sure that AC power is plugged in and click OK to begin the update. A progress screen displays.
Remove HDD/BIOS Password Utilities Remove HDD Password: If you key in the wrong HDD password three times, an error is generated along with an error code. Note down this code. To reset the HDD password, perform the following steps: 1. In DOS mode, use the code generated previously to execute the command Unlock6.exe 09652 00 and then select option 2 to get the password. Note down the password, e.g.: XXGL9XF 2. Shut down the computer by holding down the Power button for 4 seconds.
Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 40 1. Enter into DOS. 2. Execute BS.
Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, perform the following steps: 1. Boot into DOS. 2. Execute dmitools.
Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. 1. 2. 42 Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' MAC value StartAddr=7A MAC address WriteLeng=6 MAC value length KeepByte=0 don’t care In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. Disassembly Process IMPORTANT:The LCD Module cannot be disassembled outside of factory conditions.
External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull the card out from the slot.
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 46. 2. Loosen the five captive screws in the memory and HDD covers. HDD2, WLAN, and Memory Cover HDD1 Cover 3. Remove the HDD1 Cover. 4. Remove the HDD2, WLAN, and Memory Cover as shown.
Removing the Optical Drive Module 1. See “Removing the Lower Covers” on page 48. 2. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5 Quantity Screw Type 1 3. Insert a suitable tool into the access slot as shown. Gently lever the ODD module out of the chassis. 4. Pull the optical drive module out from the chassis.
5. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*3 Quantity Screw Type 2 6. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module.
Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 48. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present.
Removing the WLAN Module 1. See “Removing the Lower Covers” on page 48. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right).
4. Move the Antennas away and remove the two screws to release the WLAN Module. Step WLAN Module Size M2*3 Quantity Screw Type 1 5. Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Removing the Primary HDD Module 1. See “Removing the Lower Covers” on page 48. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 4. Remove the four screws (two each side) securing the hard disk to the carrier.
5. Remove the HDD from the carrier.
Removing the Secondary HDD Module NOTE: The Secondary HDD is optional and may not be present. 1. See “Removing the Lower Covers” on page 48. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
4. Remove the four screws (two each side) securing the hard disk to the carrier. Step HDD Carrier Size M3*3 Quantity Screw Type 4 5. Remove the HDD from the carrier.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove Media Board Remove LCD Module Remove Upper Cover Upper Cover Remove TouchPad Bracket Remove Media Board FFC Lower Cover Remove LED Board Remove Speaker Module Remove RTC Battery Remove Modem Module Remove USB Board Remove Mainboard Remove RJ-11 Jack Remove Thermal Module Remove CPU Screw List Step Quantity Part No. M2.5*5 3 86.WBF02.
Removing the Switch Cover 1. See “Removing the Battery Pack” on page 46. 2. Lift the Media Board FFC cover as shown to expose the FFC connector. 3. Open the FFC locking latch and disconnect the Media Board FFC. 4. Remove the three securing screws from the Lower Cover. Step Switch Cover Chapter 3 Size M2.
5. Open the computer lid to approximately 45° and push the Switch Cover from the underside of the computer to release the locking latches securing the cover in place. 6. Turn the computer over and open the lid fully. Lift the left side of the Switch Cover as shown. 7. Working along the Switch Cover toward the right hinge, gently pry up the cover as shown.
8. Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover.
Removing the Media Board 1. See “Removing the Switch Cover” on page 59. 2. Pry the Media Board away from the Switch Cover as shown. NOTE: A very strong adhesive is used to secure the board in place. 3. Pry the board away from the Upper Cover and remove it completely.
Removing the Keyboard 1. See “Removing the Switch Cover” on page 59. 2. Lift the keyboard from the centre as shown to release the securing clips on each side. 3. Turn the Keyboard over on the TouchPad to expose the FFC cable. 4. Open the locking latch on the FFC as shown.
5. Disconnect the FFC cable from the mainboard. 6. Lift the keyboard clear of the chassis.
Removing the LCD Module 1. See “Removing the Keyboard” on page 63. 2. Turn the computer over. Remove the two securing screws from the bottom of the chassis. Step LCD Module Size M2.5*8 Quantity Screw Type 2 3. Open the computer lid and stand the chassis on its edge. Ensure the Antenna Cables are free from obstructions as shown.
4. Remove the adhesive tape securing the cables in place and pull the Antenna cables through the casing as shown. 5. Remove the cables from the cable channel as shown. Ensure that the cables are completely free of the retaining clips all the way to the hinge well.
6. Disconnect the Power Board cable from the Mainboard. 7. Remove the cable from the cable channel as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 8. Disconnect the power cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well.
9. Disconnect the MIC cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 10. Remove the four securing screws (two each side) from the LCD module. Step 68 Size Quantity LCD Module (red callout) M2.5*8 2 LCD Module (green callout) M2.
11. Carefully remove the LCD module from the chassis.
Removing the Upper Cover 1. See “Removing the LCD Module” on page 65. 2. Turn the computer over. Remove the thirteen screws on the bottom panel. Step 70 Size Quantity Upper Cover (red callout) M2.5*8 10 Upper Cover (green callout) M2.5*5 1 Upper Cover (blue callout) M2.
3. Turn the computer over. Remove the nine screws on the top panel. Step Size Quantity Upper Cover (red callout) M2.5*5 8 Upper Cover (blue callout) M2.5*3 1 Screw Type 4. Remove the adhesive tape holding the cables in place.
5. Disconnect the following cables from the Mainboard. A B C D 6. Disconnect A as shown. 7. Release the locking latch and remove B as shown. 8. Release the locking latch and remove C as shown. 9. Release the locking latch and remove D as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Use the pull-tabs on FFC cables whenever available to prevent damage.
10. Starting at the top-inside edges of the Upper Cover above the Battery Bay, lift the Upper Cover away from the Lower Cover as shown. 11. Work along the top edge prying the casing apart as shown. 12. Pry apart the left and right sides of the casing and lift the Upper Cover away from the Lower Cover.
Removing the TouchPad Bracket 1. See “Removing the Upper Cover” on page 70. 2. Release the FFC locking latch and disconnect the TouchPad FFC from the cover. 3. Remove the single screw securing the TouchPad Bracket to the Upper Cover. Step TouchPad Bracket Size M2*3 Quantity Screw Type 1 4. Hold down the left side of the bracket as shown. Lift and pivot the right edge in the direction of the arrow to release the locking latches on the front edge. 5. Remove the bracket from the Upper Cover.
Removing the Media Board FFC 1. See “Removing the Upper Cover” on page 70. 2. Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover. 3. Pull the FFC through the Upper Cover as shown. Ensure that the cable passes through the casing completely. 4. Lift the FFC to remove it from the Upper Cover.
Removing the LED Board 1. See “Removing the Upper Cover” on page 70. 2. Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover. 3. Lift the LED Board away from the Upper Cover as shown. 4. Remove the LED Board from the chassis and slide the FFC through the casing as shown.
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 70. 2. Remove the four screws from the speaker modules. Step Speaker Module Size M2*3 Quantity Screw Type 4 3. Remove the right side Speaker cable from the channel as shown. 4. Lift the mylar sheet away from the Upper Cover to expose the Speaker cable. Remove the cable from the Upper Cover.
5. Lift the entire Speaker assembly clear of the Upper Cover.
Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. 1. See “Removing the Upper Cover” on page 70. 2. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown.
Removing the Modem Board 1. See “Removing the Upper Cover” on page 70. 2. Remove the two securing screws from the Modem Board. Step Modem Board Size M2*3 Quantity Screw Type 2 3. Remove the adhesive tape securing the Modem cable to the Mainboard.
4. Lift the Modem Board away from the Mainboard, taking care not to damage the cable attached to the underside of the board. 5. Disconnect the cable from the underside of the Modem Board and lift the board clear of the chassis.
Removing the USB Board 1. See “Removing the Upper Cover” on page 70. 2. Disconnect the USB Board cable from the Mainboard connector. 3. Lift the USB cable away from Lower Cover to detach the adhesive. 4. Remove the single screw securing the USB Board to the Lower Cover. Step USB Board 82 Size M2.
5. Lift the USB Board out of the Lower Cover as shown. 6. Remove the USB Board cable from the board connector.
Removing the Mainboard 1. See “Removing the Modem Board” on page 80. 2. See “Removing the USB Board” on page 82. 3. Remove the single screw securing the Mainboard to the Lower Cover. Step Mainboard Size M2.5*5 Quantity Screw Type 1 4. Lift the Mainboard from the Lower Cover right side first, and place it on a clean, dust-free surface.
Removing the RJ-11 Jack 1. See “Removing the Mainboard” on page 84. 2. Remove the adhesive tape securing the RJ-11 cable to the Lower Cover. 3. Remove the RJ-11 cable from the cable channel. Ensure that the cable is free from all cable clips. 4. Lift the cable bundle away from the Lower Cover to detach the adhesive securing it in place.
5. Lift the RJ-11 Jack away from the Lower Cover to detach the adhesive securing it in place.
Removing the CPU Fan 1. See “Removing the Mainboard” on page 84. 2. Disconnect the CPU Fan power cable from the Mainboard. 3. Remove the three securing screws from the CPU Fan. Step CPU Fan Size M2*3 Quantity Screw Type 3 4. Remove the CPU Fan from the Mainboard.
Removing the Thermal Module 1. See “Removing the Mainboard” on page 84. 2. Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1. Step Thermal Module 3 1 2 4 Size M2.5*6.5 Quantity Screw Type 4 3. Using both hands, lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Thermal Module” on page 88. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° counter-clockwise as shown. 3. Lift the CPU clear of the socket as shown.
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Power Board Remove LCD FPC Cable Remove LCD Panel Remove LCD Brackets Remove Camera Module Remove Antennas Remove Microphone Screw List Step LCD Bezel 90 Screw Quantity Part No. M2.5*5 4 86.WBF02.010 M2*4 2 86.WBF02.007 LCD Panel M2.5*5 2 86.WBF02.010 Power Board M2*3 1 86.WBF02.003 LCD Brackets M2*3 6 86.WBF02.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 65. 2. Remove the four screw caps and six screws (four on the Bezel and two on the Hinge Covers). Step 3. Size Quantity LCD Bezel (red callout) M2.5*5 4 LCD Bezel (green callout) M2*4 2 Screw Type Starting from the top centre of the bezel, pry the bezel upwards and away from the panel. Move along the top edge and down each side until all sides of the bezel are removed.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 91. 2. Disconnect the camera cable. 3. Remove the Camera from the module.
Removing the LCD Panel 1. See “Removing the Camera Module” on page 92. 2. Remove the two securing screws from the LCD Panel. Step LCD Panel Size M2.5*5 Quantity Screw Type 2 3. Lift the LCD Panel out of the module, rear edge first, as shown. The LCD Module appears as follows when the LCD Panel is removed.
Removing the Power Board 1. See “Removing the LCD Panel” on page 93. 2. Remove the single screw securing the Power Board Bracket to the LCD Module. Step Power Board Size M2*3 Quantity Screw Type 1 3. Lift the Power Board Bracket from the LCD Panel as shown. 4. Remove the Power Board from the bracket as shown.
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 93. 2. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place. 3. Remove the adhesive tape and lift the adhesive protector securing the cable to the LCD Panel. 4. Disconnect the cable from the panel connector and lift the FPC cable from the panel.
5. Remove the six securing screws (three on each side) from the LCD Panel brackets. Step LCD Brackets Size M2*3 Quantity Screw Type 6 6. Remove the LCD Brackets by pulling away from the LCD Panel.
Removing the Microphone Module 1. See “Removing the LCD Panel” on page 93. 2. Remove the strips holding the microphone cable in place. Ensure the cable is free from obstructions. 3. Lift the Microphone Module clear of the module.
Removing the Antennas 1. See “Removing the LCD Panel” on page 93. 2. Starting from the right hinge, remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module. 3. Remove the adhesive strips holding the left Antenna cable in place. Ensure the cable is free from obstructions.
4. Remove the adhesive tape (green callout) and lift the left side Antenna from the LCD module as shown. 5. Remove the adhesive strips holding the right Antenna cable in place. Ensure the cable is free from obstructions. 6. Remove the adhesive tape (green callout) and lift the right side Antenna from the LCD module as shown.
LCD Module Reassembly Procedure Replacing the Antennas, Power Board, and MIC 1. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly seated. Press down on the adhesive pads (green callout) to secure the antennas in place. Locating Pin Locating Pin 2. Replace the left antenna cable (white) as shown. Ensure that the cable is inserted along the cable channel and secured under each adhesive tab strip.
3. Replace the right antenna cable (black) as shown. Ensure that the cable is secured under each adhesive tab strip. 4. Place the Power Board in to the bracket as shown. 5. Place the Power Board Bracket in the LCD Module 6. Replace the single screw to secure the bracket in as shown. place. 7. Place the Microphone Module in the LCD Module, as shown, and press down to secure it in place. Chapter 3 8. Run the cable as shown and secure it using the adhesive tabs.
NOTE: The LCD Module appears as shown when the Antennas, Power Board, and MIC are replaced correctly.
Replacing the LCD Panel 1. Align the LCD brackets with the screw holes on the panel. 2. Starting with the top most screws (marked with 3. Insert the LCD Panel cable into the LCD Panel connector as shown. ), replace the six screws in the brackets as shown. 4. Replace the adhesive strip securing the connector in place. 5. Replace the adhesive strip as shown.
6. Replace the LCD cable as shown an press down along the cable’s length to secure the cable to the panel. IMPORTANT:Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced. 7. Place the LCD Panel in the back cover, bottom edge first, and lower it in to place as indicated. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel.
8. Replace the two screws to secure the panel in the LCD Module. Replacing the Camera Module 1. Align the Camera Board with the locating pins and place the camera in the LCD Module. Chapter 3 2. Connect the cable to the Camera Board.
Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel.
2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module. 3. Replace the six screws as indicated. NOTE: The Bezel securing screws differ in size: Red callout—M2.5*5, Green callout—M2*4.
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator CPU Pin1 Locator 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.
3. Align the four screw holes on the Thermal Module 4. Secure the four screws (in numerical order from and Mainboard and lower the module into place. screw 1 to screw 4) in the Thermal Module as Keep the module as level as possible to spread the shown. thermal grease evenly. 3 1 2 4 Replacing the CPU Fan 1. Align the three screw holes on the CPU Fan and Mainboard and lower the module into place. 2. Secure the three screws in the CPU Fan as shown. 3.
Replacing the RJ-11 Jack 1. Place the RJ-11 Jack in the Lower Cover as shown. 2. Replace the cable bundle and press down to secure the adhesive in place 3. Run the cable along the Lower Cover as shown, using all available cable clips. 4. Secure the cable in place with an adhesive strip.
Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2). 2. Ensure that the RJ-11 (Modem) cable is accessible when the Mainboard is replaced as shown. (1) (2) 3. Replace the single securing screw in the mainboard.
Replacing the USB Board 1. Reconnect the USB Board cable to the USB Board. 2. Align the locating holes and pins on the Lower Cover and replace the USB Board. 3. Replace the single screw securing the board to the 4. Replace the cable in the cable channel as shown Lower Cover. and press down to secure it in place. 5. Reconnect the USB cable to the USB Board.
Replacing the Modem Board 1. Reconnect the RJ-11 cable to the Modem Board. 2. Align the screw holes on the Modem and Lower Cover and replace the board. 3. Secure the cable in place with adhesive tape. 4. Press down as indicated to connect the board-toboard interface. 5. Secure the Modem Board to the Mainboard with two screws.
Replacing the Speaker Module 1. Place the left Speaker Module in the chassis as shown, ensuring that the locating pins are seated correctly. 2. Lift the mylar sheet away from the Upper Cover and run the Speaker cable along the Upper Cover using all available cable clips. 3. Continue running the cable along the Upper Cover using all available cable clips. 4. Place the right Speaker Module in the chassis as shown, ensuring that the locating pins are seated correctly. 5. Replace the four securing screws.
Replacing the LED Board 1. Pass the LED Board FFC through the Upper Cover 2. Place the LED Board in the Upper Cover and press as shown. down as indicated to secure the board in place. Replacing the Media Board FFC 1. Place the Media Board FFC on the Upper Cover as 2. Pass the upper end of the cable through the Upper shown, and press down to secure the adhesive in Cover as shown. place.
Replacing the TouchPad Bracket 1. Replace the TouchPad Bracket bottom edge first to 2. Secure the bracket to the Upper Cover with a single engage the securing clips (1). Rotate the bracket screw. on to the Upper Cover and press down as indicated (2). (2) (1) 3. Insert the TouchPad FFC in to the connector as shown. 4. Close the FFC locking latch to secure the cable in place. Replacing the Upper Cover 1. 116 Place the upper cover on the lower cover front edge first and lower the cover into position.
2. Press down around the front and sides to secure the Upper Cover in place. NOTE: Ensure that there a no gaps between the Upper and Lower Covers. 3. Reconnect the following cables as shown.
4. Connect A as shown. 5. Insert B as shown and close the locking latch. 6. Insert C as shown and close the locking latch. 7. Insert D as shown and close the locking latch. 8. Secure cables A and B in place using adhesive tape.
9. Replace the nine screws in the upper cover as shown. NOTE: The securing screws differ in size: Red callout—M2.5*5, Blue callout—M2.5*3. 10. Turn the computer over and replace the thirteen screws as shown. NOTE: The securing screws differ in size: Red callout—M2.5*8, Green callout—M2.5*5, Blue callout—M2.5*3.
Replacing the LCD Module 1. Turn the computer over. Align the LCD hinges with the lower cover and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. Ensure that the LCD cables are not trapped in the hinges. NOTE: The securing screws differ in size: Red callout—M2.5*8, Green callout—M2.5*5. 3. Run the MIC cable along the cable channel as shown, using all the available cable clips. 120 4. Reconnect the MIC cable to the Mainboard as shown.
5. Run the LVDS cable along the cable channel as shown, using all the available cable clips. 6. Reconnect the LVDS cable to the Mainboard as shown. 7. Run the Power Board cable along the cable channel 8. Connect the Power Board cable to the Mainboard using all available cable clips. as shown. 9. Run the Antenna cables along the cable channel using all available cable clips. Chapter 3 10. Insert the Antenna cables through the chassis as shown.
11. Pull the Antennas completely through from the under side of the computer. 12. Secure the cables in place with adhesive tape. 13. Replace the two securing screws.
Replacing the Keyboard 1. Place the Keyboard face down on the TouchPad area.Reconnect the FFC as shown. 2. Close the FFC locking latch to secure the cable in place. 3. Turn the keyboard over and insert it front edge first 4. Press down as indicated to seat the Keyboard. into the chassis. NOTE: Ensure that the six locating tabs are correctly seated.
Replacing the Media Board 1. Align the Media Board with the transparent pane on the Switch Cover. 124 2. Press the Media Board down to secure it in place with adhesive.
Replacing the Switch Cover 1. Place the Switch Cover rear edge first on to the Upper Cover. Rotate the Switch Cover downward on the Keyboard. 2. Press down the edges of the cover to snap it into place, then press the centre down until it snaps in to place. 3. Turn the computer over and replace the three securing screws as shown.
4. Lift the Media Board FFC cover as shown to expose the FFC connector. 5. Connect the FFC to the Media Board as shown. 6. Close the FFC locking latch to secure the FFC in place. 7. Replace the Media Board FFC cover.
Replacing the Hard Disk Drive Modules 1. Place the HDD in the HDD carrier. 2. Replace the four screws (two each side) to secure the carrier. 3. Insert the Secondary HDD, right side first, and lower it into place. 4. Slide the Secondary HDD to the right to connect the interface. 5. Insert the Primary HDD, right side first, and lower it into place. Slide the Primary HDD to the right to connect the interface.
Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the single screw to secure the module. 3. Connect the two antenna cables to the module. 4. After connecting the cables to the terminals, secure the cables in place using adhesive tape. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). Replacing the DIMM Modules 1. Insert the DIMM Module in place. 128 2. Press down to lock the DIMM module in place.
Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD Module. 2. Secure the ODD bracket with the two screws. 3. Push the ODD Module into the ODD bay until it is flush with the casing. 4. Replace the single screw to secure the Module. Replacing the Lower Covers 1. Replace the HDD2, WLAN, and Memory Cover back edge first as shown.
2. Replace the HDD1 Cover as shown. IMPORTANT:Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing. 3. Secure the five captive screws to hold the covers in place.
Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place.
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Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: S tart OK Check AC/Batt only powe r on NG OK OK Check Power/B Whe the r OK NG S wap AC/Batte ry S wap P owe r SW/B S wap M/B Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 134 1.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Replace CPU Replace LCD panel/ LCD cable Connect it well or Replace VGA BD No CPU OK? Power On? No goto no power trouble shooting step No LCD module OK? Ext. DDRRAM module well connected? No Connect it well No VGA BD OK? Or Connect it well? Ext. DDRRAM module OK? No Replace Ext.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. 4.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start OK C he c k LC D M odule S w a p LC D pa ne l/ LC D c a ble NG ok S w a p M /B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: S tart OK Check M/B T/P FFC NG OK OK Check Logic Uppe r NG Re-asse mble the T/P FFC to M/B S wap/ Re as se mble the T/P board or T/P FFC S wap M/B Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3.
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: S tart OK Check M/B Mic cable NG OK OK Check MIC wire of LCD module NG Re-asse mble the MIC cable to M/B S wap MIC wire of LCD module S wap M/B [ Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem.
b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. c. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives.
c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the Information page.
USB Failure If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU: S tart OK Check US B/B to M/B cable NG OK OK Check US B/B module NG Re-asse mble the US B/B cable to M/B S wap US B/B Module S wap M/B Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem.
Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
BT Unit Failure If the Bluetooth Module fails, perform the following actions one at a time to correct the problem.
Function Board Failure If the Function Board fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check function /B to M/B FFC NG OK OK Check function /B and FFC NG Re -assemble the function /B FFC to M/B Swap The function /B Swap M/B Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. 5. Restart the computer. 6.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST.
Code Beeps 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU
Code Beeps POST Routine Description 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports.
Code Beeps POST Routine Description C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt Code Beeps POST Routine Description E0h Initialize the chipset E1h Initialize the
Chapter 5 Jumper and Connector Locations Top View Item Chapter 5 Description JLVDS1 LCD Connector JP41 Internal MIC JP45 Power board Connector JKB1 Internal Keyboard Connector JMDC1 Internal MDC Connector JP54 USB Board connector JP37 B/T connector JP6 Cap sensor board CONN JP7 T/P Connector JREAD1 Card Reader Socket JP3 Speaker CONN JP12 LED Board CONN 155
Bottom View Item 156 Description PJP2 Battery Connector JMINI2 WLAN Connector JSATA2 ODD Connector JSATA1 HDD Connector JDIMMI/2 RAM Connector JCPU CPU Socket JSATA3 2nd HDD Connector JMXM2 MXM Board Connector JP32 FAN Connector JUSB3 USB Connector JHP1 Head-Phone Jack HMIC1 MIC-In Jack JUSB4 USB Connector JHDMI1 HDMI Connector JCRT1 CRT Connector JRJ45 RJ45 Connector PJP1 AC-IN Jack Chapter 5
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Packard Bell EasyNote LJ61. Packard Bell EasyNote LJ61 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
Steps for BIOS Recovery by Crisis Disk: Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the failed system. 3. Copy xxxxx.wph to tool's folder and rename it as BIOS.wph. 4. Execute wincris.exe to start the Crisis Disk Build. 5. Select Removable and click Start. 6.
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell EasyNote LJ61. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Packard Bell EasyNote LJ61 Exploded Diagrams Main Assembly 1 7 8 2 2 3 4 9 10 5 5 6 No. 162 Description Acer P/N No. Description Acer P/N 1 LCD Module 6M.WBF02.003 6 Lower Cover 60.WBF02.003 2 Switch Cover 60.WBF02.007 7 Media Board 55.WBF02.001 3 Keyboard KB.I170G.029 8 Media Board FFC 50.WBF02.003 4 Upper Cover 60.WBF02.001 9 Thermal Module 60.WBT02.001 5 Mainboard MB.B5802.001 10 CPU Fan 23.B5702.
Rear Assembly 1 2 3 No. Description Acer P/N 1 Primary HDD Cover 42.WBF02.001 2 Secondary HDD Door 42.WBF02.002 Chapter 6 No. 3 Description Lower Cover Acer P/N 60.WBF02.
LCD Assembly 1 2 3 7 4 5 8 9 6 10 No. 164 Description Acer P/N No. Description Acer P/N 1 LCD Bezel 60.WBF02.009 6 Antenna_Left 50.WBF02.007 2 LCD Panel LK.17305.001 7 LCD Bracket_Right 33.WBF02.004 3 LCD Cable 50.WBF02.008 8 Antenna_R 50.WBF02.006 4 LCD Bracket_Left 33.WBF02.004 9 Microphone Module 23.WBF02.001 5 Camera Module 57.WBF02.001 10 LCD Cover 60.WBF02.
Base Top Assembly 1 3 4 5 2 No. Description Acer P/N No. Description Acer P/N 1 TouchPad Bracket 33.WBF02.002 4 Speaker Module 23.WBF02.002 2 Upper Cover 60.WBF02.001 5 LED Board 55.WBF02.002 3 TouchPad FFC 50.WBF02.
Packard Bell EasyNote LJ61 FRU List Category Description Acer Part Number BOARD Foxconn Bluetooth FOX_BRM_2.0 F/W 300 BT.21100.005 Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330 FX.22500.021 MEDIA BOARD 55.WBF02.001 LED BOARD 55.WBF02.002 USB BOARD 55.WBF02.003 POWER BOARD 55.WBF02.004 VGA BOARD 10PGE1-MSI (MS-V165A3 1G) 55.WBG02.001 VGA BOARD 10PGE1-YUAN (YSTP801GP) 55.WBG02.002 VGA BOARD M92M-MSI (MS-V164A3 512MB) 55.WBK02.001 VGA BOARD M92M-FOX (T77Z108 512MB) 55.WBK02.
Category Description Acer Part Number MEDIA BOARD FFC 50.WBF02.003 USB CABLE 50.WBF02.004 RJ11 CABLE 50.WBF02.005 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.
Category Description Acer Part Number MAIN HDD DOOR W/ RUBBER FOOT 42.WBF02.001 HDD CARRIER 33.WBF02.001 HDD DOOR FOR NB W/ 2 HDD 42.WBF02.002 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 103KS White US International KB.I170G.029 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 103KS White Greek KB.I170G.014 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 103KS White Arabic KB.I170G.005 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 103KS White Russian KB.
Category Description Acer Part Number Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 104KS White Spanish KB.I170G.023 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 104KS White Turkish KB.I170G.027 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 104KS White Sweden KB.I170G.024 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 104KS White SLO/CRO KB.I170G.022 Keyboard GATEWAY GP-7T white SJV70 Internal 17 Standard 104KS White Nordic KB.I170G.
Category 170 Description Acer Part Number LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.3" WXGA+ Glare LTN173KT01-A01 LF 220nit 8ms 600:1 LK.17306.001 LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LF 220nit 8ms 600:1 LK.17308.001 LED LCD CMO 17.3" WXGA+ Glare N173O6-L02 LF 220nit 8ms 600:1 LK.1730D.001 LCD COVER IMR-GTW 60.WBF02.009 LCD COVER IMR-PB 60.WBF02.010 ANTENNA MAIN (R -1X2) 50.WBF02.006 ANTENNA AUX (L) 50.WBF02.007 LCD BEZEL 60.
Category Chapter 6 Description Acer Part Number LCD COVER IMR-GTW 60.WBF02.009 LCD COVER IMR-PB 60.WBF02.010 ANTENNA MAIN (R -1X2) 50.WBF02.006 ANTENNA AUX (L) 50.WBF02.007 ANTENNA MIMO (R-3X3) 50.WBF02.009 LCD BEZEL 60.WBF02.008 LVDS CABLE 50.WBF02.008 LCD BRACKET R+L 33.WBF02.004 CAMERA 0.3M 57.WBF02.001 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ ANTENNA *2, IMR, W/O CCD 6M.WBJ02.001 LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.
Category 172 Description Acer Part Number ANTENNA AUX (L) 50.WBF02.007 LCD BEZEL W/O CMOS 60.WBJ02.003 LCD BRACKET R+L 33.WBF02.004 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ ANTENNA *3, IMR, W/O CCD 6M.WBJ02.002 LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.3" WXGA+ Glare LTN173KT01-A01 LF 220nit 8ms 600:1 LK.17306.001 LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LF 220nit 8ms 600:1 LK.17308.001 LED LCD CMO 17.
Category Description Acer Part Number MAINBOARD Mainboard ENLJ61_UMACck_NV76_72_UMACckM RS780 SB700 LF MB.B5802.001 Mainboard ENLJ61_M96_M92&NV76/72_M96_M92 RS780 SB700 LF MB.B6002.001 VGA THERMAL MODULE-M92M 60.WBW02.001 VGA THERMAL MODULE-M96M 60.B6002.001 CPU THERMAL MODULE 60.WBT02.001 FAN-UMA 23.B5702.001 MIC SET 23.WBF02.001 SPEAKER 23.WBF02.002 BATTERY MYLAR 42.WBF02.003 RUBBER FOOT 47.WBF02.002 NAME PLATE-NV78 40.WBG02.001 NAME PLATE-NV74 40.WBF02.
Screw List Category Description Part No. Screw SCREW M2.45D 8.0L K 5.5D 0.8T ZKNL 174 86.WBF02.001 SCREW M2.5D 5L K 5.5D ZK NL + CR3 86.WBF02.010 SCREW M2.46D 3.0L K 5.5D 0.8T ZKNL 86.WBF02.002 SCREW M1.98D 3.0L K 4.6D 0.8T ZKNL 86.WBF02.003 SCREW M2.5D 4.15L K 5.5D ZK NL CR3 86.WBF02.004 SCREW M3.0D 3.0L K 4.9D NI 86.WBF02.005 SCREW M2.5D 3.2L K 6D NI 86.WBF02.006 SCREW M2D 4.0L K 4.6D NI NL 86.WBF02.007 SCREW M2.0D 3L K 5D NI 86.WBF02.008 SCREW ASSY THML SPRING 86.WBF02.
Chapter 6 175
Appendix A Model Definition and Configuration Packard Bell EasyNote LJ61 Series Country Acer Part No ENLJ61644G50Mn Model EMEA France LX.BA20Y.001 ENLJ61-644G50Mn VHB32BTFR1 M92XT512Cck2 2*2G/500_L/6L/5R/ CB_bgn_0.3D_GEc_FR61 EASYNOTE_LJ61-BG114FR AAQL64 ENLJ61644G32Mn EMEA France LX.BA20X.001 ENLJ61-644G32Mn VHP32BTFR1 M92XT512Cck2 2*2G/320/6L/5R/ CB_bgn_0.3D_GEc_FR64 EASYNOTE_LJ61-SB112FR AAQL64 ENLJ61643G32Mn EMEA Holland LX.BA20X.
Country Acer Part No ENLJ61644G50Mn Model EMEA Belgium LX.B730X.003 ENLJ61-644G50Mn VHP32BTBE1 UMACck2 2*2G/500_L/6L/5R/ CB_bgn_0.3D_GEc_ENT4 EASYNOTE_LJ61-RB-001BE AAQL64 ENLJ61643G25Mn EMEA UK LX.B730X.002 ENLJ61-643G25Mn VHP32BTGB1 UMACck2 1G+2G/250/6L/5R/ CB_bgn_0.3D_GEc_ENX4 EASYNOTE_LJ61-RB-110UK AAQL64 ENLJ61642G25Mn EMEA Nordic LX.B730Y.004 ENLJ61-642G25Mn VHB32BTND1 UMACck2 2*1G/250/6L/5R/ CB_bgn_0.3D_GEc_ENU1 EASYNOTE_LJ61-RB-700NCD AAQL64 ENLJ61643G25Mn EMEA Belgium LX.
Model VGA Chip LCD VRAM 1 Memory 1 Memory 2 HDD 1 (GB) HDD 2 (GB) ENLJ61724G50Mn NLED17.3 WXGA+G M92XT 512M-DDR2 (64*16*4) SO2GBII6 SO2GBII6 N500GB 5.4KS N ENLJ61644G50Mn NLED17.3 WXGA+G M96 1G-DDR2 (64*16*8) SO2GBII6 SO2GBII6 N500GB 5.4KS N ENLJ61644G32Mn NLED17.3 WXGA+G M96 1G-DDR2 (64*16*8) SO2GBII6 SO2GBII6 N320GB 5.4KS N ENLJ61644G32Mn NLED17.3 WXGA+G M96 1G-DDR2 (64*16*8) SO2GBII6 SO2GBII6 N320GB 5.4KS N ENLJ61644G25Mn NLED17.
Model ODD Extra SW1 Card Reader Wireless LAN Wireless LAN1 BT ENLJ61644G32Mn NSM8XS NIS 5 in 1-built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61644G32Mn NSM8XS NIS 5 in 1-built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61644G25Mn NSM8XS NIS 5 in 1-built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61743G100Mn NSM8XS NIS 5 in 1-built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2.
Appendix A 180
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft® Windows® Vista Environment Test BRAND Type Description Adapter DELTA 90W Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90SB BBGE LV4, for OBL (for flicker issue) LED LF ALC272X Realtek Audio Codec ALC272X PANASONIC 6CELL2.2 Battery PANASONIC AS-2007B Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS SAMSUNG 6CELL2.2 Battery SAMSUNG AS-2007B Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2.2F SANYO 6CELL2.
BRAND Type Description AMD ATUZM85 CPU AMD Turion Ultra ZM85 PGA 2.3G 2M 638 35W Griffin B1 AMD ATUZM86 CPU AMD TurionX2 ZM86 PGA 2.4G 2M 638 35W Griffin B1 AMD ATUZM87 CPU AMD Turion Ultra ZM87 PGA 2.4G 2M 638 35W Griffin B1 AMD SMPSI4025W CPU AMD SempronM SI40 PGA 2.0G 512K 638 25W Griffin B1 AMD SMPSI4225W CPU AMD SempronM SI42 PGA 2.1G 512K 638 25W Griffin B1 HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B SATA LF F/W:C40C SEAGATE N160GB5.4KS HDD SEAGATE 2.
BRAND Type Description LAN Broadcom BCM5784 Broadcom BCM5784 AUO NLED17.3WXGA+G LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 CMO NLED17.3WXGA+G LED LCD CMO 17.3" WXGA+ Glare N173O6-L02 LF 220nit 8ms 600:1 LPL NLED17.3WXGA+G LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LF 220nit 8ms 600:1 SAMSUNG NLED17.3WXGA+G LED LCD SAMSUNG 17.3" WXGA+ Glare LTN173KT01-A01 LF 220nit 8ms 600:1 HYNIX SO1GBII6 Memory HYNIX SO-DIMM DDRII 667 1GB HMP112S6EFR6C-Y5 LF 64*16 0.
BRAND Type Description ODD HLDS NBDCB4XS ODD HLDS BD COMBO 12.7mm Tray DL 4X CT10 LF W/O bezel SATA PLDS NBDCB4XS ODD PLDS BD COMBO 12.7mm Tray DL 4X DS-4E1S LF W/ O bezel SATA HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT20N LF W/O bezel SATA PANASONIC NSM8XS ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ880A LF W/O bezel SATA PLDS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A3S LF W/O bezel SATA SONY NSM8XS ODD SONY Super-Multi DRIVE 12.
186 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
188 Appendix C
Index A External Module Disassembly Flowchart AFLASH Utility 35 F Antennas Removing 98 Features 1 B Flash Utility Removing 95 Replacing 103 Removing 46 Replacing 131 FRU (Field Replaceable Unit) List BIOS 161 H vendor 17 Version 17 Hard Disk Drive Modules 27–35 Replacing Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Power 33 Save and Exit 34 Security 30 System Security 34 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure Board Layout
N LCD Brackets Removing 95 Replacing 103 LCD Failure 135 No Display Issue 137 O LCD Module ODD Failure Removing 65 Replacing 120 Removing 49 Replacing 129 LCD Module Disassembly Flowchart 90 LCD Module Reassembly Procedure 142 ODD Module Online Support Information 100 LCD Panel P Removing 93 Replacing 103 Panel LED Board 5 Bottom left 5 Removing 76 Replacing 115 PC Card Lower Covers 8 11 Power Board Removing 48 Replacing 129 Removing 94 Replacing 100 Power On Failure M 134 P
T Test Compatible Components Thermal Grease 181 108 Thermal Module Removing 88 Replacing 108 Thermal Unit Failure 148 TouchPad Bracket Removing 74 Replacing 116 TouchPad Failure 138 Troubleshooting Built-in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 U Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board
192
