User`s guide

MEA - Middle East and Africa - 59
3) Media & software Limited Warranty
Not Applicable
B. W
ARRANTY LIMITATIONS AND EXCLUSIONS
1) Exclusions
The following situations are not covered by the warranty:
a) Normal wear and tear of the Packard Bell Product.
b) Any defects due to repair, modification or damage to the Packard Bell Product performed by anyone
other than an ASP.
c) Any defect that results directly or indirectly from the use of parts not manufactured or sold by Packard Bell.
d) Any defect resulting from operations that are not mentioned in the Packard Bell Product's user guide.
e) Minor defects of LCD displays occurring in Products equipped with LCD display technology, provided that
there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and provided
further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be one defective
pixel in the central area of the display.
f) Loss or damage of the Original factory settings in the Hard disk.
g) Any damage that occurs due to transportation, fall, weather, extreme temperatures, shock, mishandling
or other misuse of or negligence to the Packard Bell Product after purchase.
h) Any defects due to natural disasters, e.g., fire, flood damage, earthquake and irregular voltage sources.
i) When customers cannot provide the sales receipt or purchase invoice or duly completed Warranty Instruc-
tions for the Packard Bell Product.
J) When any alterations whatsoever are made to the Warranty Documents (receipt, invoice or the Warranty Card)
regarding without limitation the date of purchase, the customer’s name, the reseller’s name or the serial number.
k) This warranty applies to the purchased Packard Bell Product only. This warranty does not extend to
Expendable Parts. Expendable Parts are those items that during the normal course of Packard Bell Product
usage will require periodic replacement (e.g. Notebook batteries).
l) This warranty does not apply to any software preloaded on or otherwise sold with the Packard Bell hard-
ware products. All software is provided “as is” and Packard Bell disclaims any and all warranties, express or
implied, including but not limited to any implied warranty of non-infringement of third-party rights,
merchantability or fitness for a particular purpose. Packard Bell does not warrant that the software will be
error free or that the software will meet your requirements.
m) Products purchased from any source other than Packard Bell or Authorized Vendor.
n) Packard Bell is not responsible for any damage to or loss of any programs, data or removable storage
media. You are responsible for saving (backing up) any programs, data or removable storage media.
o) If any term in this Booklet is preempted by or contrary to applicable provisions of the local law of the
country where the Packard Bell Product was purchased, then such term shall be preempted or superceded
to the extent necessary in order to comply with such local law.
2) Disclaimer of Warranty and Limitations
Except for the limited warranties set forth herein, Packard Bell disclaims all other warranties, expressed or
implied or statutory, including but not limited to implied warranties of merchantability or fitness for a partic-
ular purpose. Any implied warranties that may be imposed by applicable law are limited to the terms of this
Limited Warranty. In no event shall Packard Bell be liable for any incidental, special or consequential damages,
including but not limited to loss of business, profits, data or use, whether in an action in contract or tort or
based on a warranty, arising out of or in connection with the use or performance of the Product or any Packard
Bell-supplied software that accompanies the Product, even if Packard Bell has been advised of the possibility
of such damages. You agree that repair, and (upon availability) replacement, as applicable, under the warranty
services described herein is your sole and exclusive remedy with respect to any breach of the Packard Bell
Limited Warranty set forth herein. Some territories, provinces or countries do not allow the exclusion or limi-
tation of incidental or consequential damages for consumer products, and some territories, provinces or
countries do not allow limitations on how long an implied warranty lasts. In such territories, provinces or coun-
tries, the exclusions or limitations of this Warranty may not apply to you. This Warranty gives you specific legal
rights. You may also have other rights that vary from jurisdiction to jurisdiction. You are advised to consult the
laws of the applicable territory, province or country for a full determination of your rights.
C. OBTAINING WARRANTY SERVICE
If you purchased an Packard Bell Product that is covered by carry-in warranty service (as defined in the
Warranty Card), you are entitled to carry-in repair service during the warranty period subject to the
following terms and conditions:
You must contact an ASP in the country where you purchased the Packard Bell Product or an ASP in another
country where you are residing currently, as per information on the Packard Bell website.
The ASP will attempt to resolve the warranty issue over the telephone. If telephone resolution is not
possible, the ASP may require your assistance in performing routine diagnostic procedures. If warranty