Warranty Guide

LIMITED LIFETIME
WARRANTY PROGRAM
RAIN
Congratulations on your decision
[VPUZ[HSS[OL^VYSK»ZÄULZ[OPNO
WLYMVYTHUJLOPNOLѝJPLUJ`ZOV^LY
head. It is likely to be the last shower
Ä_[\YL`V\^PSSL]LYOH]L[VI\`
6_`NLUPJZ
®
PZWSLHZLK[VWYV]PKL`V\
with the ultimate product warranty.
NEED HELP? CALL CUSTOMER
SERVICE!
If you are missing parts or have
questions about the products you
purchased, please do not return this item
to the store where it was purchased.
Our Customer Service team can be
contacted by:
+ Phone: [phone] or 775-420-5600
+ Live Chat: www.oxygenics.com
+ Email: [e-mail]
+ Online: www.oxygenics.com/claims
Business hours: Monday - Thursday
7:00 am to 5:00 pm PST
and Friday 7:00 am to 4:30pm PST*
LIMITED LIFETIME PERFORMANCE
WARRANTY
6_`NLUPJZZOV^LYOLHKZHYLSPML[PTL
^HYYHU[LKUL]LY[VJSVNVYMHPSHUK
[VVWLYH[LWYVWLYS`0U[OLL]LU[VM
JSVNNPUNVYMHPS\YL6_`NLUPJZ^PSS
at its election, repair, replace or
make appropriate adjustment where
6_`NLUPJZPUZWLJ[PVUKPZJSVZLZHU`
defects occurring in normal usage.
Defects or damage caused by use of
V[OLY[OHUNLU\PUL6_`NLUPJZWHY[ZHYL
UV[JV]LYLKI`[OPZ^HYYHU[`
CONDITIONS
;OPZ^HYYHU[`KVLZUV[JV]LYSVZZVY
damage of any kind resulting directly or
indirectly from alteration, misuse or abuse
of the product, or from its installation or
YLTV]HSPUJS\KPUNZJYH[JOPUN6_`NLUPJZ»
liability under this warranty shall not in
HU`JHZLL_JLLK[OLJVU[YHJ[WYPJLMVY
[OLWYVK\J[6_`NLUPJZYLZLY]LZ[OLYPNO[
[VTHRLJOHUNLZHUKPTWYV]LTLU[Z
in its products without incurring any
obligation to similarly alter products
WYL]PV\ZS`W\YJOHZLK>(99(5;@
:/(3356;,?;,5+;605*0+,5;(3
69*65:,8<,5;0(3+(4(.,:
05*<99,+(:(*65:,8<,5*,
;6(5@+,-,*;:*6=,9,+)@
;/0:>(99(5;@UVYZOHSSP[HWWS`[V
normal wear and tear, or when misuse,
ULNSPNLUJLVYHJJPKLU[HYLL]PKLU[
This warranty is in lieu of all other
^HYYHU[PLZL_WYLZZVYPTWSPLK5VVULPZ
authorized to assume any other liability
MVY6_`NLUPJZPUJVUULJ[PVU^P[O[OPZ
WYVK\J[;OPZ^HYYHU[`NP]LZ`V\ZWLJPÄJ
YPNO[Z@V\TH`OH]LV[OLYYPNO[Z\UKLY
Z[H[LSH^>HYYHU[`PZVUS`]HSPK^P[OPU
[OL<:
SUBMITTING A WARRANTY CLAIM
;VVI[HPU^HYYHU[`ZLY]PJLÄYZ[JVU[HJ[
6_`NLUPJZI`^YP[PUN[V4H[SL`3HUL
:\P[L9LUV5= VYI`JHSSPUN
 VY within
[OL<:(7YVVMVMW\YJOHZLMYVT[OL
original consumer must accompany all
warranty claims.
7SLHZLKV56;YL[\YU`V\YWYVK\J[
^P[OV\[ÄYZ[JVU[HJ[PUN6_`NLUPJZ[V
VI[HPUH9L[\YU(\[OVYPaH[PVU5\TILY
HUKM\Y[OLYPUZ[Y\J[PVUZOPWWPUNHUK
OHUKSPUNMLLZ^PSSHWWS`(9L[\YU
(\[OVYPaH[PVU5\TILYPZYLX\PYLKMVYHSS
warranty claims and must be obtained
79069[VZ\ITPZZPVU(M[LYKH`Z
from the date of purchase, shipping and
OHUKSPUNMLLZ^PSSHWWS`+PќLYLU[MLLZ
TH`HWWS`V\[ZPKL[OLJVU[PULU[HS<:
ONLINE AUCTION PURCHASES
7YVK\J[ZZVSK[OYV\NOVUSPULH\J[PVUZ
may not be eligible for rebates or other
ZWLJPHSVќLYZMYVT6_`NLUPJZ6USPUL
H\J[PVUJVUÄYTH[PVUZHYLUV[HJJLW[LKMVY
^HYYHU[`]LYPÄJH[PVU;VVI[HPU^HYYHU[`
ZLY]PJLHUVYPNPUHSVYJVW`VM[OLZHSLZ
YLJLPW[MYVT[OLVYPNPUHSYL[HPSLYPZYLX\PYLK
6_`NLUPJZ^PSSUV[YLWSHJLTPZZPUN
components from any package purchased
through an online auction.
STOP!
NEED HELP?
PLEASE DO NOT RETURN THIS
PRODUCT TO THE STORE.
If you need installation assistance, replacement
parts or have questions regarding our warranty, our
Customer Service team can be contacted by:
PHONE:
1-866-440-9257
or
775-420-5600
LIVE CHAT:
www.oxygenics.com
EMAIL:
[e-mail]
ONLINE:
www.oxygenics.com/claims
Business hours:
Monday - Thursday 7:00 am to 5:00 pm PST
Friday 7:00 am to 4:30pm PST*
*Closed on all nationally observed holidays
M
*0
+,5;(3
4
(.
,:

8
<,5*
,
,9
,+)
@
Z
OH
SSP[HWWS`[V

or
when misuse,
LU
[HYLL]PKLU[
eu
of all other
P
TW
SP
LK5VVULPZ
l
ia
bi
li
ty