Operation Manual

10. WARRANTY AND REGISTRATION
If you decide not to have your Oxboard repaired,
we will return the defective Oxboard to you with an
invoice for EUR 50.00 for the examination and
dispatch costs.
11.3 Registration
It is worthwhile registering your Oxboard on our
website. We have developed a special Oxboard
AMBASSADOR program. Have a quick look at our
website and register as an ambassador. There is an
initial surprise waiting for everyone who registers.
The serial number on the remote control is unique to
each Oxboard and is your key to the many benefits
that we grant to Oxboard AMBASSADORS.
11.1 Warranty conditions
Your invoice is your warranty. The invoice date is also
the date on which the warranty commences.
The warranty will expire if:
• you have attempted to repair your Oxboard your-
self thus aggravating any damage or system errors;
• you have failed to adhere to the advice in these
instructions; think for example of the method of
storage, weight limits and how you should maintain
and use your Oxboard;
• unexpected damage occurs due to the user himself,
in the event of heavy vibrations (no flat surface),
wear and tear, a collision with a person or an object
or water damage;
• other damage has occurred that is not related to
the product design, the technology, manufacturing
errors or quality control;
• the defect has occurred due to typical wear and
tear, excessive use, water damage and damage
resulting from extreme weather conditions.
Please contact Customer Services to find out whether
your defect is covered by the warranty. This is possible
by sending an e-mail [e-mail] or calling
[phone].
11.2 Warranty and repairs
OXBOARD will give a one-year warranty on manu-
facturing errors. You can register a warranty claim
within this period via [e-mail]. We will then
contact you as soon as possible (within three working
days) to arrange for your OXBOARD to be collected.
This arrangement is free of charge. The defective
OXBOARD will be repaired within five working days.
There will be no charge if the repair is covered by the
warranty conditions (as described above). We will
contact you regarding the repair before commencing
work if this is not covered by the warranty conditions.
We will only commence the repair work following your
approval after which we will return the Oxboard to you
together with the invoice.
INSTRUCTIONSINSTRUCTIONS
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